[asterisk-users] Weird audio problem with remote IVRs + DMTF

2009-07-09 Thread James Lamanna
Hi,
Some users have been reporting a peculiar problem.
The are having an issue when they dial out to some multi-level IVRs
where you make 2 or 3 touchtone choices and then are connected to a
live operator.
When the live operator connects the operator cannot hear them or
sometimes it results in dead air.
With the one-way audio issue, is it possible that something has locked
the channel into some mode where all audio being sent is muted? (As a
result of DTMF?)

I'm really perplexed by this one.

Thanks.

-- James

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Re: [asterisk-users] Weird audio problem with remote IVRs + DMTF

2009-07-09 Thread Steve Totaro
On Thu, Jul 9, 2009 at 1:13 PM, James Lamannajlama...@gmail.com wrote:
 Hi,
 Some users have been reporting a peculiar problem.
 The are having an issue when they dial out to some multi-level IVRs
 where you make 2 or 3 touchtone choices and then are connected to a
 live operator.
 When the live operator connects the operator cannot hear them or
 sometimes it results in dead air.
 With the one-way audio issue, is it possible that something has locked
 the channel into some mode where all audio being sent is muted? (As a
 result of DTMF?)

 I'm really perplexed by this one.

 Thanks.

 -- James


Did you check something in features.conf?

I suppose you don't have one way audio at other times?

-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)

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