Re: [asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
Hi Sammy, Yes, that's what I have brain-stormed as well. I would very much appreciate sharing the code as I can try to improve it. I will put a GUI to it so that admin can insert campaign numbers and agents be able to see what percentage of the campaign is done. Can you share it with me already? Best, On Sun, Feb 12, 2012 at 12:50 AM, Sammy Govind wrote: > Yes why not, > I made an aut-odialer (the code I can share on my blogpost in couple of > days for you.) The basic structure of the script/code was to: > > 1- Start, connect to DB, fetch campaign data > 2- Fetch numbers to dial from campaign, If no numbers goto step 6 > 3- Feed those number in a loop to AMI using a php-AMI helper script (Async > Event, don't wait for reply from Asterisk) > 4- Check asterisk if its dialing capacity has reached or not > 5a- If Not, goto step 2 > 5b- If Yes, wait for sometime for calls to finish, goto step 4 > 6- Close DB,Stop > > So, I had a context that was connecting to MySQL and on each incoming call > trigger it was pushed with primary keys/identifiers of campaign and > callednumber. Using those I updated the CDRs/STATUS of that particular > number if it failed or successfully answered. > > That was all. Obviously there are major advanced features in this script > which are missing and need time and proper coding expertise to develop..i.e > multi-campaign mode, aggressiveness of dialer, retrying of failed numbers > etc. > > > Regards, > Sammy. > > > On Sat, Feb 11, 2012 at 9:23 PM, Bruce B wrote: > >> Sammy, >> >> Would you care to elaborate please. Have you had experience doing such a >> campaign using AMI? Maybe you can share of the code. >> >> Most appreciated, >> >> >> On Sat, Feb 11, 2012 at 10:15 AM, Sammy Govind wrote: >> >>> I'd definitely go with AMI ! >>> >>> >>> On Sat, Feb 11, 2012 at 6:39 PM, asterisk jobs >> > wrote: >>> Thanks for the input but using spool files or AMI or AGI is way different from each other and that is what I want to get an input on. I do have hands on with all methods like I noted but want to know what the trend is now-a-days and what is more robust and proven out of all three. Best, On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg wrote: > On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs < > asteriskcod...@gmail.com> wrote: > > Hi everyone, > > > > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign > for about > > 5000 numbers and then put the call to agents right away and pull up > the CRM > > based on the number dialed. So, I am going to be doing some PHP+Ajax > work. I > > am familiar with spool files but I don't like the fact that I can't > read the > > status of the call in real-time. However, I know that it's the > easiest way > > to approach the issue. > > The way to call 5000 numbers is to call one number, really well. Then > you put it in a loop. You need to run a lab for long enough that you > have the bugs worked out, before you subject real people to problems. > > With asterisk you can always tell the real-time status of a call, even > if you initiate from a call file. Perhaps you would enjoy reading up > on Local channels. Some people prefer to initiate calls from AMI. I > tried it and didn't like it. > > But because most of us have been annoyed by an autodialer in our > lives, even if we ourselves have made autodialers in the past, this is > probably about the limit of the help you're going to get, unless you > ask a more specific question that shows you've been trying to learn > this hands-on and you've gotten stuck on a particular problem. > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users >>> >>> >>> -- >>> _ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> New to Asterisk? Join us for a live introductory webinar every Thurs: >>> http://www.asterisk.org/hello >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>>
Re: [asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
Yes why not, I made an aut-odialer (the code I can share on my blogpost in couple of days for you.) The basic structure of the script/code was to: 1- Start, connect to DB, fetch campaign data 2- Fetch numbers to dial from campaign, If no numbers goto step 6 3- Feed those number in a loop to AMI using a php-AMI helper script (Async Event, don't wait for reply from Asterisk) 4- Check asterisk if its dialing capacity has reached or not 5a- If Not, goto step 2 5b- If Yes, wait for sometime for calls to finish, goto step 4 6- Close DB,Stop So, I had a context that was connecting to MySQL and on each incoming call trigger it was pushed with primary keys/identifiers of campaign and callednumber. Using those I updated the CDRs/STATUS of that particular number if it failed or successfully answered. That was all. Obviously there are major advanced features in this script which are missing and need time and proper coding expertise to develop..i.e multi-campaign mode, aggressiveness of dialer, retrying of failed numbers etc. Regards, Sammy. On Sat, Feb 11, 2012 at 9:23 PM, Bruce B wrote: > Sammy, > > Would you care to elaborate please. Have you had experience doing such a > campaign using AMI? Maybe you can share of the code. > > Most appreciated, > > > On Sat, Feb 11, 2012 at 10:15 AM, Sammy Govind wrote: > >> I'd definitely go with AMI ! >> >> >> On Sat, Feb 11, 2012 at 6:39 PM, asterisk jobs >> wrote: >> >>> Thanks for the input but using spool files or AMI or AGI is way >>> different from each other and that is what I want to get an input on. I do >>> have hands on with all methods like I noted but want to know what the trend >>> is now-a-days and what is more robust and proven out of all three. >>> >>> Best, >>> >>> >>> On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg >>> wrote: >>> On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs < asteriskcod...@gmail.com> wrote: > Hi everyone, > > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for about > 5000 numbers and then put the call to agents right away and pull up the CRM > based on the number dialed. So, I am going to be doing some PHP+Ajax work. I > am familiar with spool files but I don't like the fact that I can't read the > status of the call in real-time. However, I know that it's the easiest way > to approach the issue. The way to call 5000 numbers is to call one number, really well. Then you put it in a loop. You need to run a lab for long enough that you have the bugs worked out, before you subject real people to problems. With asterisk you can always tell the real-time status of a call, even if you initiate from a call file. Perhaps you would enjoy reading up on Local channels. Some people prefer to initiate calls from AMI. I tried it and didn't like it. But because most of us have been annoyed by an autodialer in our lives, even if we ourselves have made autodialers in the past, this is probably about the limit of the help you're going to get, unless you ask a more specific question that shows you've been trying to learn this hands-on and you've gotten stuck on a particular problem. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users >>> >>> >>> -- >>> _ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> New to Asterisk? Join us for a live introductory webinar every Thurs: >>> http://www.asterisk.org/hello >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> >> >> -- >> _ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _
Re: [asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
Sammy, Would you care to elaborate please. Have you had experience doing such a campaign using AMI? Maybe you can share of the code. Most appreciated, On Sat, Feb 11, 2012 at 10:15 AM, Sammy Govind wrote: > I'd definitely go with AMI ! > > > On Sat, Feb 11, 2012 at 6:39 PM, asterisk jobs > wrote: > >> Thanks for the input but using spool files or AMI or AGI is way different >> from each other and that is what I want to get an input on. I do have hands >> on with all methods like I noted but want to know what the trend is >> now-a-days and what is more robust and proven out of all three. >> >> Best, >> >> >> On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg wrote: >> >>> On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs >>> wrote: >>> > Hi everyone, >>> > >>> > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for >>> about >>> > 5000 numbers and then put the call to agents right away and pull up >>> the CRM >>> > based on the number dialed. So, I am going to be doing some PHP+Ajax >>> work. I >>> > am familiar with spool files but I don't like the fact that I can't >>> read the >>> > status of the call in real-time. However, I know that it's the easiest >>> way >>> > to approach the issue. >>> >>> The way to call 5000 numbers is to call one number, really well. Then >>> you put it in a loop. You need to run a lab for long enough that you >>> have the bugs worked out, before you subject real people to problems. >>> >>> With asterisk you can always tell the real-time status of a call, even >>> if you initiate from a call file. Perhaps you would enjoy reading up >>> on Local channels. Some people prefer to initiate calls from AMI. I >>> tried it and didn't like it. >>> >>> But because most of us have been annoyed by an autodialer in our >>> lives, even if we ourselves have made autodialers in the past, this is >>> probably about the limit of the help you're going to get, unless you >>> ask a more specific question that shows you've been trying to learn >>> this hands-on and you've gotten stuck on a particular problem. >>> >>> -- >>> _ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> New to Asterisk? Join us for a live introductory webinar every Thurs: >>> http://www.asterisk.org/hello >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> >> >> -- >> _ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
I'd definitely go with AMI ! On Sat, Feb 11, 2012 at 6:39 PM, asterisk jobs wrote: > Thanks for the input but using spool files or AMI or AGI is way different > from each other and that is what I want to get an input on. I do have hands > on with all methods like I noted but want to know what the trend is > now-a-days and what is more robust and proven out of all three. > > Best, > > > On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg wrote: > >> On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs >> wrote: >> > Hi everyone, >> > >> > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for >> about >> > 5000 numbers and then put the call to agents right away and pull up the >> CRM >> > based on the number dialed. So, I am going to be doing some PHP+Ajax >> work. I >> > am familiar with spool files but I don't like the fact that I can't >> read the >> > status of the call in real-time. However, I know that it's the easiest >> way >> > to approach the issue. >> >> The way to call 5000 numbers is to call one number, really well. Then >> you put it in a loop. You need to run a lab for long enough that you >> have the bugs worked out, before you subject real people to problems. >> >> With asterisk you can always tell the real-time status of a call, even >> if you initiate from a call file. Perhaps you would enjoy reading up >> on Local channels. Some people prefer to initiate calls from AMI. I >> tried it and didn't like it. >> >> But because most of us have been annoyed by an autodialer in our >> lives, even if we ourselves have made autodialers in the past, this is >> probably about the limit of the help you're going to get, unless you >> ask a more specific question that shows you've been trying to learn >> this hands-on and you've gotten stuck on a particular problem. >> >> -- >> _ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
Thanks for the input but using spool files or AMI or AGI is way different from each other and that is what I want to get an input on. I do have hands on with all methods like I noted but want to know what the trend is now-a-days and what is more robust and proven out of all three. Best, On Sat, Feb 11, 2012 at 8:12 AM, David Backeberg wrote: > On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs > wrote: > > Hi everyone, > > > > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for > about > > 5000 numbers and then put the call to agents right away and pull up the > CRM > > based on the number dialed. So, I am going to be doing some PHP+Ajax > work. I > > am familiar with spool files but I don't like the fact that I can't read > the > > status of the call in real-time. However, I know that it's the easiest > way > > to approach the issue. > > The way to call 5000 numbers is to call one number, really well. Then > you put it in a loop. You need to run a lab for long enough that you > have the bugs worked out, before you subject real people to problems. > > With asterisk you can always tell the real-time status of a call, even > if you initiate from a call file. Perhaps you would enjoy reading up > on Local channels. Some people prefer to initiate calls from AMI. I > tried it and didn't like it. > > But because most of us have been annoyed by an autodialer in our > lives, even if we ourselves have made autodialers in the past, this is > probably about the limit of the help you're going to get, unless you > ask a more specific question that shows you've been trying to learn > this hands-on and you've gotten stuck on a particular problem. > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
On Sat, Feb 11, 2012 at 8:03 AM, asterisk jobs wrote: > Hi everyone, > > Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for about > 5000 numbers and then put the call to agents right away and pull up the CRM > based on the number dialed. So, I am going to be doing some PHP+Ajax work. I > am familiar with spool files but I don't like the fact that I can't read the > status of the call in real-time. However, I know that it's the easiest way > to approach the issue. The way to call 5000 numbers is to call one number, really well. Then you put it in a loop. You need to run a lab for long enough that you have the bugs worked out, before you subject real people to problems. With asterisk you can always tell the real-time status of a call, even if you initiate from a call file. Perhaps you would enjoy reading up on Local channels. Some people prefer to initiate calls from AMI. I tried it and didn't like it. But because most of us have been annoyed by an autodialer in our lives, even if we ourselves have made autodialers in the past, this is probably about the limit of the help you're going to get, unless you ask a more specific question that shows you've been trying to learn this hands-on and you've gotten stuck on a particular problem. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] What is the best way to campaign dial 5000 numbers? Spool files or AMI actions?
Hi everyone, Using Asterisk 1.6x here with a TDM PRI. I have to run a campaign for about 5000 numbers and then put the call to agents right away and pull up the CRM based on the number dialed. So, I am going to be doing some PHP+Ajax work. I am familiar with spool files but I don't like the fact that I can't read the status of the call in real-time. However, I know that it's the easiest way to approach the issue. Are there any benefits to one or the other method? Or what is the best way to do something like this now-a-days? I may even be able to install Asterisk 1.8x for this purpose if it makes my job easier. Any input is greatly appreciated. Thanks -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
