[asterisk-users] double DTMF digits

2010-08-26 Thread M S
Hi,

I've been getting complaints lately that callers to my IVR are pressing a
digit once but the system is responding as if they pressed it twice (once
for each of two consecutive menus).
I'm using an AGI script and logging all DTMF entries - and to the script, at
least, it looks like the digit is being pressed twice.  The TN being called
is a VOIP number (provided by Flowroute) and being forwarded via SIP to my
asterisk 1.6.2.4 server.  The dtmfmode is set to rfc28333 in sip.conf.

The first time this happened, I figured the caller pressed the number twice
without realizing it.  It's happening to too many people for that to be
plausible anymore.  I also experienced it once myself, months ago, when I
entered my tn as 1234567890 and had it read back to me as 1122334455.

Can anyone give me some pointers where to start troubleshooting?  Can
overloading a system cause such an error?

Thanks,
Mira
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Re: [asterisk-users] double DTMF digits

2010-08-26 Thread Andres
On 8/26/2010 2:55 PM, M S wrote:
 Hi,

 I've been getting complaints lately that callers to my IVR are 
 pressing a digit once but the system is responding as if they pressed 
 it twice (once for each of two consecutive menus).
 I'm using an AGI script and logging all DTMF entries - and to the 
 script, at least, it looks like the digit is being pressed twice.  The 
 TN being called is a VOIP number (provided by Flowroute) and being 
 forwarded via SIP to my asterisk 1.6.2.4 server.  The dtmfmode is set 
 to rfc28333 in sip.conf.

 The first time this happened, I figured the caller pressed the number 
 twice without realizing it.  It's happening to too many people for 
 that to be plausible anymore.  I also experienced it once myself, 
 months ago, when I entered my tn as 1234567890 and had it read back to 
 me as 1122334455.

 Can anyone give me some pointers where to start troubleshooting?  Can 
 overloading a system cause such an error?

 Thanks,
I have seen this before.  Upon careful analisys we saw that the far end 
was sending the digits in RFC2833 plus SIP INFO (or Inband, I can't 
remember).  Thus Asterisk detected double digits.  The solution was to 
ask the remote end to only send RFC2833.

Andres
http://www.telesip.net

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Re: [asterisk-users] double DTMF digits

2010-08-26 Thread Matt Desbiens
We've actually had issues with Flowroute in the past where DTMF was a
constant issue. My best suggestion for course of action is find another
provider.  NexVortex is pretty solid all around. They also had the quickest
recourse for when GNAPS went bottoms up last month and sent pretty much all
VoIP traffic in New England into a tailspin.

--Matt

On Thu, Aug 26, 2010 at 3:23 PM, Andres and...@telesip.net wrote:

 On 8/26/2010 2:55 PM, M S wrote:
  Hi,
 
  I've been getting complaints lately that callers to my IVR are
  pressing a digit once but the system is responding as if they pressed
  it twice (once for each of two consecutive menus).
  I'm using an AGI script and logging all DTMF entries - and to the
  script, at least, it looks like the digit is being pressed twice.  The
  TN being called is a VOIP number (provided by Flowroute) and being
  forwarded via SIP to my asterisk 1.6.2.4 server.  The dtmfmode is set
  to rfc28333 in sip.conf.
 
  The first time this happened, I figured the caller pressed the number
  twice without realizing it.  It's happening to too many people for
  that to be plausible anymore.  I also experienced it once myself,
  months ago, when I entered my tn as 1234567890 and had it read back to
  me as 1122334455.
 
  Can anyone give me some pointers where to start troubleshooting?  Can
  overloading a system cause such an error?
 
  Thanks,
 I have seen this before.  Upon careful analisys we saw that the far end
 was sending the digits in RFC2833 plus SIP INFO (or Inband, I can't
 remember).  Thus Asterisk detected double digits.  The solution was to
 ask the remote end to only send RFC2833.

 Andres
 http://www.telesip.net

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Re: [asterisk-users] double DTMF digits

2010-08-26 Thread M S
How were you able to determine that the far end was sending the digits in
RFC2833 plus SIP INFO?

On Thu, Aug 26, 2010 at 3:23 PM, Andres and...@telesip.net wrote:


 I have seen this before.  Upon careful analisys we saw that the far end
 was sending the digits in RFC2833 plus SIP INFO (or Inband, I can't
 remember).  Thus Asterisk detected double digits.  The solution was to
 ask the remote end to only send RFC2833.

 Andres
 http://www.telesip.net

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Re: [asterisk-users] Double DTMF digits

2007-05-14 Thread Greg Oliver
On Sun, 2007-05-13 at 20:54 +0300, Dovid B wrote:
 I am actually getting DTMF over SIP when people call in to a clients system 
 that is running a2billing. They are using RFC2833.
 

If you are using a Cisco router anywhere in the loop, there is a known
bug that causes rfc2833 and inband signalling to cause double DTMF.  It
is fixed in IOS  12.4.11T

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Re: [asterisk-users] Double DTMF digits

2007-05-13 Thread Dovid B
I am actually getting DTMF over SIP when people call in to a clients system 
that is running a2billing. They are using RFC2833.


- Original Message - 
From: Remi Quezada [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com

Sent: Wednesday, May 09, 2007 6:15 PM
Subject: Re: [asterisk-users] Double DTMF digits


I wonder if your hardware is doing the actual DTMF detecting.   What 
hardware are you using?  I'm using the  TE205P and I believe that the DTMF 
detection is being done in the software in my case.

Remi

Steve Davies wrote:

On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote:

When dtmfmode is set to inband for SIP, and i originate a call from sip
out to the PSTN, I can hear the DTMF digit twice in the audio stream.
Once very briefly and once for normal duration.

Our Theory: While Asterisk is parsing the DTMF, for a fraction of a
second, while the end user generated DTMF is being detected, the DTMF is
passed inband. Once the DTMF is detected Asterisk silences it and
regenerates it. Sensitive machines like auto attendants pick up both the
brief end user generated tone as well as the full length asterisk
generated tone and ultimately perceive each digit twice.

Is anyone else experiencing this?

I have reproduced this in an environment
* with one asterisk server that is both the feature server and the
media gateway, and is timing off of network T1s
* with two servers, one feature server (timing off of ztdummy) and
one media gateway (timing off of network T1s) using IAX as the inter
asterisk protocol

It is pretty easy to reproduce:
-Dial a PSTN number(like your cell) from a sip phone using inband DTMF,
and configured in asterisk sip.conf with dtmfmode=inband.
-Answer the PSTN end.
-Press and hold a digit on the sip phone. On the PSTN phone you will
hear a very brief, end user generated, tone.
-Let go of the digit on the sip phone. On the PSTN phone you will hear
the asterisk generated tone.

Can anyone else hear the brief initial tone?  Any help is greatly
appreciated!


Yes, we have a similar issue, but do not normally use inband DTMF
because SIP phones very  cleanly generate rfc2833 RTP packets directly
and remove this issue.

On the other hand, asterisk is not alone dealing with this issue in
SIP. The Linksys ATAs have exactly the same issue.

Strangely, I do not have a problem receiving inband DTMF through
Zaptel, which I believe uses the same DSP code for DTMF detection...
Or does it?

Steve
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Re: [asterisk-users] Double DTMF digits

2007-05-09 Thread Remi Quezada
I wonder if the your hardware is doing the actual DTMF detecting.   What 
hardware are you using?  I'm using the  TE205P and I believe that the 
DTMF detection is being done in the software. 


Remi

Steve Davies wrote:

On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote:

When dtmfmode is set to inband for SIP, and i originate a call from sip
out to the PSTN, I can hear the DTMF digit twice in the audio stream.
Once very briefly and once for normal duration.

Our Theory: While Asterisk is parsing the DTMF, for a fraction of a
second, while the end user generated DTMF is being detected, the DTMF is
passed inband. Once the DTMF is detected Asterisk silences it and
regenerates it. Sensitive machines like auto attendants pick up both the
brief end user generated tone as well as the full length asterisk
generated tone and ultimately perceive each digit twice.

Is anyone else experiencing this?

I have reproduced this in an environment
* with one asterisk server that is both the feature server and the
media gateway, and is timing off of network T1s
* with two servers, one feature server (timing off of ztdummy) and
one media gateway (timing off of network T1s) using IAX as the inter
asterisk protocol

It is pretty easy to reproduce:
-Dial a PSTN number(like your cell) from a sip phone using inband DTMF,
and configured in asterisk sip.conf with dtmfmode=inband.
-Answer the PSTN end.
-Press and hold a digit on the sip phone. On the PSTN phone you will
hear a very brief, end user generated, tone.
-Let go of the digit on the sip phone. On the PSTN phone you will hear
the asterisk generated tone.

Can anyone else hear the brief initial tone?  Any help is greatly
appreciated!


Yes, we have a similar issue, but do not normally use inband DTMF
because SIP phones very  cleanly generate rfc2833 RTP packets directly
and remove this issue.

On the other hand, asterisk is not alone dealing with this issue in
SIP. The Linksys ATAs have exactly the same issue.

Strangely, I do not have a problem receiving inband DTMF through
Zaptel, which I believe uses the same DSP code for DTMF detection...
Or does it?

Steve
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Re: [asterisk-users] Double DTMF digits

2007-05-09 Thread Remi Quezada
I wonder if your hardware is doing the actual DTMF detecting.   What 
hardware are you using?  I'm using the  TE205P and I believe that the 
DTMF detection is being done in the software in my case. 


Remi

Steve Davies wrote:

On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote:

When dtmfmode is set to inband for SIP, and i originate a call from sip
out to the PSTN, I can hear the DTMF digit twice in the audio stream.
Once very briefly and once for normal duration.

Our Theory: While Asterisk is parsing the DTMF, for a fraction of a
second, while the end user generated DTMF is being detected, the DTMF is
passed inband. Once the DTMF is detected Asterisk silences it and
regenerates it. Sensitive machines like auto attendants pick up both the
brief end user generated tone as well as the full length asterisk
generated tone and ultimately perceive each digit twice.

Is anyone else experiencing this?

I have reproduced this in an environment
* with one asterisk server that is both the feature server and the
media gateway, and is timing off of network T1s
* with two servers, one feature server (timing off of ztdummy) and
one media gateway (timing off of network T1s) using IAX as the inter
asterisk protocol

It is pretty easy to reproduce:
-Dial a PSTN number(like your cell) from a sip phone using inband DTMF,
and configured in asterisk sip.conf with dtmfmode=inband.
-Answer the PSTN end.
-Press and hold a digit on the sip phone. On the PSTN phone you will
hear a very brief, end user generated, tone.
-Let go of the digit on the sip phone. On the PSTN phone you will hear
the asterisk generated tone.

Can anyone else hear the brief initial tone?  Any help is greatly
appreciated!


Yes, we have a similar issue, but do not normally use inband DTMF
because SIP phones very  cleanly generate rfc2833 RTP packets directly
and remove this issue.

On the other hand, asterisk is not alone dealing with this issue in
SIP. The Linksys ATAs have exactly the same issue.

Strangely, I do not have a problem receiving inband DTMF through
Zaptel, which I believe uses the same DSP code for DTMF detection...
Or does it?

Steve
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Re: [asterisk-users] Double DTMF digits

2007-05-04 Thread Steve Davies

On 5/3/07, Ken Leland III [EMAIL PROTECTED] wrote:

When dtmfmode is set to inband for SIP, and i originate a call from sip
out to the PSTN, I can hear the DTMF digit twice in the audio stream.
Once very briefly and once for normal duration.

Our Theory: While Asterisk is parsing the DTMF, for a fraction of a
second, while the end user generated DTMF is being detected, the DTMF is
passed inband. Once the DTMF is detected Asterisk silences it and
regenerates it. Sensitive machines like auto attendants pick up both the
brief end user generated tone as well as the full length asterisk
generated tone and ultimately perceive each digit twice.

Is anyone else experiencing this?

I have reproduced this in an environment
* with one asterisk server that is both the feature server and the
media gateway, and is timing off of network T1s
* with two servers, one feature server (timing off of ztdummy) and
one media gateway (timing off of network T1s) using IAX as the inter
asterisk protocol

It is pretty easy to reproduce:
-Dial a PSTN number(like your cell) from a sip phone using inband DTMF,
and configured in asterisk sip.conf with dtmfmode=inband.
-Answer the PSTN end.
-Press and hold a digit on the sip phone. On the PSTN phone you will
hear a very brief, end user generated, tone.
-Let go of the digit on the sip phone. On the PSTN phone you will hear
the asterisk generated tone.

Can anyone else hear the brief initial tone?  Any help is greatly
appreciated!


Yes, we have a similar issue, but do not normally use inband DTMF
because SIP phones very  cleanly generate rfc2833 RTP packets directly
and remove this issue.

On the other hand, asterisk is not alone dealing with this issue in
SIP. The Linksys ATAs have exactly the same issue.

Strangely, I do not have a problem receiving inband DTMF through
Zaptel, which I believe uses the same DSP code for DTMF detection...
Or does it?

Steve
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Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-05-03 Thread Steve Davies

This is very interesting. I am now getting this double-digit behaviour
occasionally, and only on IAX channels (so far). Did anyone come up
with a solution or a way to improve matters?

The scenario where I get this is:

PSTN - Provider - IAX - Gateway - IAX - Customer

So I will go and do some debugging to see where the extra packets are
generated. Perhaps a simple change to prevent DTMF audio-tone
detection on a channel that supports RFC or out-of-band DTMF
transmission? Or perhaps some sort of DTMF debounce mechanism?

Thanks,
Steve

On 3/6/07, Remi Quezada [EMAIL PROTECTED] wrote:

Any ideas as to how I can fix this issue?

Thanks

Remi

Remi Quezada wrote:
 Ok that makes sense, but I'm still getting double digits.  It seems to
 me that the DTMF digit is getting detected too late.  When the digit is
 pressed it seems like asterisk is passing the DTMF digit for a fraction
 of a second through the audio path and then sends the digit for however
 long your toneduration is set for.  I can hear this happening when I
 dial the digits myself, I hear some kind sound being cut off for a
 fraction of a second and then hear the DTMF tone pass.  So I guess this
 is why sometimes some answer machines are detecting double digits.

 Russell Bryant wrote:

 Remi Quezada wrote:

 I have two asterisk servers one is connected to the PSTN and the other
 one is connected to SIP users.  The two servers connect with each other
 using IAX.  When I have an incoming call from PSTN to the asterisk
 servers and have a forward to go back out to the PSTN the two IAX
 channel bridge together.  Now every time I dial a DTMF digit, the
 asterisk is sending two DTMF digits.  I enable debugging for iax and I
 do see it sending the DTMF digits two times.  Here is what I see:

 The IAX debug that you show below only shows one of each digit.  For
 each one, it shows Receiving the digit from one leg of the call, and
 then transmitting it out the other.  I have spaced out your debug to
 separate each digit.

 Each one shows ...

- digit 
 - ACK -
 - digit ---
  ACK --

 which is exactly what is supposed to happen.



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Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-05-03 Thread Steve Davies

Replying to my own post...

Even more interesting is that the issue seems to be caused by the
Linksys ATAs that I am using to test with. If I use a mobile phone, a
landline, or a digital phone to originate the call, all seems happy.

If I use an ATA, it leaves just enough of the original DTMF in the
audio stream to be detectable by Asterisk, but it ALSO sends an
rfc2833 packet and both are detected and sent onwards!

I would still be interested in any ways to improve this!

Thanks,
Steve

On 5/3/07, Steve Davies [EMAIL PROTECTED] wrote:

This is very interesting. I am now getting this double-digit behaviour
occasionally, and only on IAX channels (so far). Did anyone come up
with a solution or a way to improve matters?

The scenario where I get this is:

PSTN - Provider - IAX - Gateway - IAX - Customer

So I will go and do some debugging to see where the extra packets are
generated. Perhaps a simple change to prevent DTMF audio-tone
detection on a channel that supports RFC or out-of-band DTMF
transmission? Or perhaps some sort of DTMF debounce mechanism?

Thanks,
Steve

On 3/6/07, Remi Quezada [EMAIL PROTECTED] wrote:
 Any ideas as to how I can fix this issue?

 Thanks

 Remi

 Remi Quezada wrote:
  Ok that makes sense, but I'm still getting double digits.  It seems to
  me that the DTMF digit is getting detected too late.  When the digit is
  pressed it seems like asterisk is passing the DTMF digit for a fraction
  of a second through the audio path and then sends the digit for however
  long your toneduration is set for.  I can hear this happening when I
  dial the digits myself, I hear some kind sound being cut off for a
  fraction of a second and then hear the DTMF tone pass.  So I guess this
  is why sometimes some answer machines are detecting double digits.
 
  Russell Bryant wrote:
 
  Remi Quezada wrote:
 
  I have two asterisk servers one is connected to the PSTN and the other
  one is connected to SIP users.  The two servers connect with each other
  using IAX.  When I have an incoming call from PSTN to the asterisk
  servers and have a forward to go back out to the PSTN the two IAX
  channel bridge together.  Now every time I dial a DTMF digit, the
  asterisk is sending two DTMF digits.  I enable debugging for iax and I
  do see it sending the DTMF digits two times.  Here is what I see:
 
  The IAX debug that you show below only shows one of each digit.  For
  each one, it shows Receiving the digit from one leg of the call, and
  then transmitting it out the other.  I have spaced out your debug to
  separate each digit.
 
  Each one shows ...
 
 - digit 
  - ACK -
  - digit ---
   ACK --
 
  which is exactly what is supposed to happen.
 
 


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[asterisk-users] Double DTMF digits

2007-05-03 Thread Ken Leland III
When dtmfmode is set to inband for SIP, and i originate a call from sip 
out to the PSTN, I can hear the DTMF digit twice in the audio stream. 
Once very briefly and once for normal duration.


Our Theory: While Asterisk is parsing the DTMF, for a fraction of a 
second, while the end user generated DTMF is being detected, the DTMF is 
passed inband. Once the DTMF is detected Asterisk silences it and 
regenerates it. Sensitive machines like auto attendants pick up both the 
brief end user generated tone as well as the full length asterisk 
generated tone and ultimately perceive each digit twice.


Is anyone else experiencing this?

I have reproduced this in an environment
   * with one asterisk server that is both the feature server and the 
media gateway, and is timing off of network T1s
   * with two servers, one feature server (timing off of ztdummy) and 
one media gateway (timing off of network T1s) using IAX as the inter 
asterisk protocol


It is pretty easy to reproduce:
-Dial a PSTN number(like your cell) from a sip phone using inband DTMF, 
and configured in asterisk sip.conf with dtmfmode=inband.

-Answer the PSTN end.
-Press and hold a digit on the sip phone. On the PSTN phone you will 
hear a very brief, end user generated, tone.
-Let go of the digit on the sip phone. On the PSTN phone you will hear 
the asterisk generated tone.


Can anyone else hear the brief initial tone?  Any help is greatly 
appreciated!


There is a good wiki article on DTMF:
http://www.voip-info.org/wiki/view/Asterisk+DTMF

and there has been a thread about it on this mailing list:
http://lists.digium.com/pipermail/asterisk-users/2007-March/181461.html

We have opened a bug report:
http://bugs.digium.com/view.php?id=9382

Some System Specifications:
Asterisk 1.2.14
Digium Wildcard TE405P/TE410P
CentOS release 4.4 (Final)

--
Ken W. Leland  III
Engineering
[EMAIL PROTECTED]
Monmouth Telecom
10 Drs. James Parker Blvd., Suite 110
Red Bank, NJ  07701
732-704-1000  X283
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Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-06 Thread Remi Quezada
Any ideas as to how I can fix this issue?

Thanks

Remi

Remi Quezada wrote:
 Ok that makes sense, but I'm still getting double digits.  It seems to
 me that the DTMF digit is getting detected too late.  When the digit is
 pressed it seems like asterisk is passing the DTMF digit for a fraction
 of a second through the audio path and then sends the digit for however
 long your toneduration is set for.  I can hear this happening when I
 dial the digits myself, I hear some kind sound being cut off for a
 fraction of a second and then hear the DTMF tone pass.  So I guess this
 is why sometimes some answer machines are detecting double digits. 

 Russell Bryant wrote:
   
 Remi Quezada wrote:
 
 I have two asterisk servers one is connected to the PSTN and the other
 one is connected to SIP users.  The two servers connect with each other
 using IAX.  When I have an incoming call from PSTN to the asterisk
 servers and have a forward to go back out to the PSTN the two IAX
 channel bridge together.  Now every time I dial a DTMF digit, the
 asterisk is sending two DTMF digits.  I enable debugging for iax and I
 do see it sending the DTMF digits two times.  Here is what I see:
   
 The IAX debug that you show below only shows one of each digit.  For
 each one, it shows Receiving the digit from one leg of the call, and
 then transmitting it out the other.  I have spaced out your debug to
 separate each digit.

 Each one shows ...

- digit 
 - ACK -
 - digit ---
  ACK --

 which is exactly what is supposed to happen.


 
 Rx-Frame Retry[ No] -- OSeqno: 018 ISeqno: 021 Type: DTMFSubclass: 1
Timestamp: 51523ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 019 Type: IAX Subclass:
 ACK  Timestamp: 51523ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 019 ISeqno: 022 Type: DTMFSubclass: 1
Timestamp: 51543ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 020 Type: IAX Subclass:
 ACK  Timestamp: 51543ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]
   
 
 Rx-Frame Retry[ No] -- OSeqno: 019 ISeqno: 021 Type: DTMFSubclass: 2
Timestamp: 52083ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 020 Type: IAX Subclass:
 ACK  Timestamp: 52083ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 020 ISeqno: 022 Type: DTMFSubclass: 2
Timestamp: 52103ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: IAX Subclass:
 ACK  Timestamp: 52103ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]
   
 
 Rx-Frame Retry[ No] -- OSeqno: 020 ISeqno: 021 Type: DTMFSubclass: 3
Timestamp: 52663ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 021 Type: IAX Subclass:
 ACK  Timestamp: 52663ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 021 ISeqno: 022 Type: DTMFSubclass: 3
Timestamp: 52683ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 022 Type: IAX Subclass:
 ACK  Timestamp: 52683ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]
   
 
 Rx-Frame Retry[ No] -- OSeqno: 021 ISeqno: 021 Type: DTMFSubclass: 4
Timestamp: 53223ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 022 Type: IAX Subclass:
 ACK  Timestamp: 53223ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 022 ISeqno: 022 Type: DTMFSubclass: 4
Timestamp: 53243ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 023 Type: IAX Subclass:
 ACK  Timestamp: 53243ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]
   
 
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: DTMFSubclass: 5
Timestamp: 53703ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 023 Type: IAX Subclass:
 ACK  Timestamp: 53703ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 023 ISeqno: 022 Type: DTMFSubclass: 5
Timestamp: 53723ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 024 Type: IAX Subclass:
 ACK  Timestamp: 53723ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]
   
 
 Rx-Frame Retry[ No] -- OSeqno: 023 ISeqno: 021 Type: DTMFSubclass: 6
Timestamp: 54163ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 024 Type: IAX Subclass:
 ACK  Timestamp: 54163ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 024 ISeqno: 022 

Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-05 Thread Remi Quezada

Ok that makes sense, but I'm still getting double digits.  It seems to
me that the DTMF digit is getting detected too late.  When the digit is
pressed it seems like asterisk is passing the DTMF digit for a fraction
of a second through the audio path and then sends the digit for however
long your toneduration is set for.  I can hear this happening when I
dial the digits myself, I hear some kind sound being cut off for a
fraction of a second and then hear the DTMF tone pass.  So I guess this
is why sometimes some answer machines are detecting double digits. 

Russell Bryant wrote:
 Remi Quezada wrote:
 I have two asterisk servers one is connected to the PSTN and the other
 one is connected to SIP users.  The two servers connect with each other
 using IAX.  When I have an incoming call from PSTN to the asterisk
 servers and have a forward to go back out to the PSTN the two IAX
 channel bridge together.  Now every time I dial a DTMF digit, the
 asterisk is sending two DTMF digits.  I enable debugging for iax and I
 do see it sending the DTMF digits two times.  Here is what I see:

 The IAX debug that you show below only shows one of each digit.  For
 each one, it shows Receiving the digit from one leg of the call, and
 then transmitting it out the other.  I have spaced out your debug to
 separate each digit.

 Each one shows ...

- digit 
 - ACK -
 - digit ---
  ACK --

 which is exactly what is supposed to happen.


 Rx-Frame Retry[ No] -- OSeqno: 018 ISeqno: 021 Type: DTMFSubclass: 1
Timestamp: 51523ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 019 Type: IAX Subclass:
 ACK  Timestamp: 51523ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 019 ISeqno: 022 Type: DTMFSubclass: 1
Timestamp: 51543ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 020 Type: IAX Subclass:
 ACK  Timestamp: 51543ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]


 Rx-Frame Retry[ No] -- OSeqno: 019 ISeqno: 021 Type: DTMFSubclass: 2
Timestamp: 52083ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 020 Type: IAX Subclass:
 ACK  Timestamp: 52083ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 020 ISeqno: 022 Type: DTMFSubclass: 2
Timestamp: 52103ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: IAX Subclass:
 ACK  Timestamp: 52103ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]


 Rx-Frame Retry[ No] -- OSeqno: 020 ISeqno: 021 Type: DTMFSubclass: 3
Timestamp: 52663ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 021 Type: IAX Subclass:
 ACK  Timestamp: 52663ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 021 ISeqno: 022 Type: DTMFSubclass: 3
Timestamp: 52683ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 022 Type: IAX Subclass:
 ACK  Timestamp: 52683ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]


 Rx-Frame Retry[ No] -- OSeqno: 021 ISeqno: 021 Type: DTMFSubclass: 4
Timestamp: 53223ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 022 Type: IAX Subclass:
 ACK  Timestamp: 53223ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 022 ISeqno: 022 Type: DTMFSubclass: 4
Timestamp: 53243ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 023 Type: IAX Subclass:
 ACK  Timestamp: 53243ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]


 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: DTMFSubclass: 5
Timestamp: 53703ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 023 Type: IAX Subclass:
 ACK  Timestamp: 53703ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 023 ISeqno: 022 Type: DTMFSubclass: 5
Timestamp: 53723ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 024 Type: IAX Subclass:
 ACK  Timestamp: 53723ms  SCall: 4  DCall: 16385
 [192.168.15.201:4569]


 Rx-Frame Retry[ No] -- OSeqno: 023 ISeqno: 021 Type: DTMFSubclass: 6
Timestamp: 54163ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
 Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 024 Type: IAX Subclass:
 ACK  Timestamp: 54163ms  SCall: 2  DCall: 3
 [192.168.15.201:4569]
 Tx-Frame Retry[000] -- OSeqno: 024 ISeqno: 022 Type: DTMFSubclass: 6
Timestamp: 54183ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
 Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 025 Type: IAX 

[asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-02 Thread Remi Quezada
Hi,

I have two asterisk servers one is connected to the PSTN and the other
one is connected to SIP users.  The two servers connect with each other
using IAX.  When I have an incoming call from PSTN to the asterisk
servers and have a forward to go back out to the PSTN the two IAX
channel bridge together.  Now every time I dial a DTMF digit, the
asterisk is sending two DTMF digits.  I enable debugging for iax and I
do see it sending the DTMF digits two times.  Here is what I see:


Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 019 Type: IAX Subclass:
ACK   
   Timestamp: 50018ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 018 ISeqno: 021 Type: DTMFSubclass: 1
   Timestamp: 51523ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 019 Type: IAX Subclass:
ACK   
   Timestamp: 51523ms  SCall: 2  DCall: 3 [192.168.15.201:4569]
Tx-Frame Retry[000] -- OSeqno: 019 ISeqno: 022 Type: DTMFSubclass: 1
   Timestamp: 51543ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 020 Type: IAX Subclass:
ACK   
   Timestamp: 51543ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 019 ISeqno: 021 Type: DTMFSubclass: 2
   Timestamp: 52083ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 020 Type: IAX Subclass:
ACK   
   Timestamp: 52083ms  SCall: 2  DCall: 3 [192.168.15.201:4569]
Tx-Frame Retry[000] -- OSeqno: 020 ISeqno: 022 Type: DTMFSubclass: 2
   Timestamp: 52103ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: IAX Subclass:
ACK   
   Timestamp: 52103ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 020 ISeqno: 021 Type: DTMFSubclass: 3
   Timestamp: 52663ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 021 Type: IAX Subclass:
ACK   
   Timestamp: 52663ms  SCall: 2  DCall: 3 [192.168.15.201:4569]
Tx-Frame Retry[000] -- OSeqno: 021 ISeqno: 022 Type: DTMFSubclass: 3
   Timestamp: 52683ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 022 Type: IAX Subclass:
ACK   
   Timestamp: 52683ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 021 ISeqno: 021 Type: DTMFSubclass: 4
   Timestamp: 53223ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 022 Type: IAX Subclass:
ACK   
   Timestamp: 53223ms  SCall: 2  DCall: 3 [192.168.15.201:4569]
Tx-Frame Retry[000] -- OSeqno: 022 ISeqno: 022 Type: DTMFSubclass: 4
   Timestamp: 53243ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 023 Type: IAX Subclass:
ACK   
   Timestamp: 53243ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: DTMFSubclass: 5
   Timestamp: 53703ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 023 Type: IAX Subclass:
ACK   
   Timestamp: 53703ms  SCall: 2  DCall: 3 [192.168.15.201:4569]
Tx-Frame Retry[000] -- OSeqno: 023 ISeqno: 022 Type: DTMFSubclass: 5
   Timestamp: 53723ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 024 Type: IAX Subclass:
ACK   
   Timestamp: 53723ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 023 ISeqno: 021 Type: DTMFSubclass: 6
   Timestamp: 54163ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 024 Type: IAX Subclass:
ACK   
   Timestamp: 54163ms  SCall: 2  DCall: 3 [192.168.15.201:4569]
Tx-Frame Retry[000] -- OSeqno: 024 ISeqno: 022 Type: DTMFSubclass: 6
   Timestamp: 54183ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 025 Type: IAX Subclass:
ACK   
   Timestamp: 54183ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]

Any ideas on how I can fix this so it only detects one?  I've tried
relaxing the DTMF detect, but that didn't seem to work.  This is only
happening when the two IAX channel bridge together.  If I have a call
terminating to a SIP user or the PSTN and dial any digit it detects it
only once.   I verified this by turning on iax debugging also. 

Thanks

Remi
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Re: [asterisk-users] Double DTMF digits sent on IAX native bridge

2007-03-02 Thread Russell Bryant

Remi Quezada wrote:

I have two asterisk servers one is connected to the PSTN and the other
one is connected to SIP users.  The two servers connect with each other
using IAX.  When I have an incoming call from PSTN to the asterisk
servers and have a forward to go back out to the PSTN the two IAX
channel bridge together.  Now every time I dial a DTMF digit, the
asterisk is sending two DTMF digits.  I enable debugging for iax and I
do see it sending the DTMF digits two times.  Here is what I see:


The IAX debug that you show below only shows one of each digit.  For 
each one, it shows Receiving the digit from one leg of the call, and 
then transmitting it out the other.  I have spaced out your debug to 
separate each digit.


Each one shows ...

   - digit 
- ACK -
- digit ---
 ACK --

which is exactly what is supposed to happen.



Rx-Frame Retry[ No] -- OSeqno: 018 ISeqno: 021 Type: DTMFSubclass: 1
   Timestamp: 51523ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 019 Type: IAX Subclass:
ACK   
   Timestamp: 51523ms  SCall: 2  DCall: 3 [192.168.15.201:4569]

Tx-Frame Retry[000] -- OSeqno: 019 ISeqno: 022 Type: DTMFSubclass: 1
   Timestamp: 51543ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 020 Type: IAX Subclass:
ACK   
   Timestamp: 51543ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]




Rx-Frame Retry[ No] -- OSeqno: 019 ISeqno: 021 Type: DTMFSubclass: 2
   Timestamp: 52083ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 020 Type: IAX Subclass:
ACK   
   Timestamp: 52083ms  SCall: 2  DCall: 3 [192.168.15.201:4569]

Tx-Frame Retry[000] -- OSeqno: 020 ISeqno: 022 Type: DTMFSubclass: 2
   Timestamp: 52103ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: IAX Subclass:
ACK   
   Timestamp: 52103ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]




Rx-Frame Retry[ No] -- OSeqno: 020 ISeqno: 021 Type: DTMFSubclass: 3
   Timestamp: 52663ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 021 Type: IAX Subclass:
ACK   
   Timestamp: 52663ms  SCall: 2  DCall: 3 [192.168.15.201:4569]

Tx-Frame Retry[000] -- OSeqno: 021 ISeqno: 022 Type: DTMFSubclass: 3
   Timestamp: 52683ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 022 Type: IAX Subclass:
ACK   
   Timestamp: 52683ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]




Rx-Frame Retry[ No] -- OSeqno: 021 ISeqno: 021 Type: DTMFSubclass: 4
   Timestamp: 53223ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 022 Type: IAX Subclass:
ACK   
   Timestamp: 53223ms  SCall: 2  DCall: 3 [192.168.15.201:4569]

Tx-Frame Retry[000] -- OSeqno: 022 ISeqno: 022 Type: DTMFSubclass: 4
   Timestamp: 53243ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 023 Type: IAX Subclass:
ACK   
   Timestamp: 53243ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]




Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 021 Type: DTMFSubclass: 5
   Timestamp: 53703ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 023 Type: IAX Subclass:
ACK   
   Timestamp: 53703ms  SCall: 2  DCall: 3 [192.168.15.201:4569]

Tx-Frame Retry[000] -- OSeqno: 023 ISeqno: 022 Type: DTMFSubclass: 5
   Timestamp: 53723ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 024 Type: IAX Subclass:
ACK   
   Timestamp: 53723ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]




Rx-Frame Retry[ No] -- OSeqno: 023 ISeqno: 021 Type: DTMFSubclass: 6
   Timestamp: 54163ms  SCall: 3  DCall: 2 [192.168.15.201:4569]
Tx-Frame Retry[-01] -- OSeqno: 021 ISeqno: 024 Type: IAX Subclass:
ACK   
   Timestamp: 54163ms  SCall: 2  DCall: 3 [192.168.15.201:4569]

Tx-Frame Retry[000] -- OSeqno: 024 ISeqno: 022 Type: DTMFSubclass: 6
   Timestamp: 54183ms  SCall: 16385  DCall: 4 [192.168.15.201:4569]
Rx-Frame Retry[ No] -- OSeqno: 022 ISeqno: 025 Type: IAX Subclass:
ACK   
   Timestamp: 54183ms  SCall: 4  DCall: 16385 [192.168.15.201:4569]



--
Russell Bryant
Software Engineer
Digium, Inc.
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[Asterisk-Users] Double DTMF digits.

2004-06-30 Thread Jason Garland
I am forwarding my calls from my packet8 phone number to my Free World
Dialup account using the Packet8 FWD interconnect codes. I have asterisk
registered with my FWD account via IAX2 and have also tried with SIP. When
a call comes in Asterisk interprets any DTMF tones twice. IE: someone
types 1 asterisk thinks they pressed 11.  I have tried the echo test and
do not hear any keybounce or echo. I can forward the call to FWD's
coffeehouse at 514 via IAX2 and DTMF works fine and there is no echo. I
hope I have provided enough information and maybe someone will have a
solution. I thought maybe I could tweak the DTMF recognition but that
doesn't look possible without recompiling dsp.c every time I make a change
to test it.

- Jason Garland
FWD# 273307

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[Asterisk-Users] Double DTMF digits

2004-06-30 Thread Jason Garland
I am forwarding my calls from my packet8 phone number to my Free World
Dialup account using the Packet8 FWD interconnect codes. I have asterisk
registered with my FWD account via IAX2 and have also tried with SIP. When
a call comes in Asterisk interprets any DTMF tones twice. IE: someone
types 1 asterisk thinks they pressed 11.  I have tried the echo test and
do not hear any keybounce or echo. I can forward the call to FWD's
coffeehouse at 514 via IAX2 and DTMF works fine and there is no echo. I
hope I have provided enough information and maybe someone will have a
solution. I thought maybe I could tweak the DTMF recognition but that
doesn't look possible without recompiling dsp.c every time I make a change
to test it.

- Jason Garland
FWD# 273307
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