[asterisk-users] flash transfer problem in asterisk integration with old PBX
I've tried to transfer a call using the Flash command, but with my configuration it doesn't work. I have a traditional PBX connected with a zap channel to Asterisk that acts like an IVR: TELCO line -- traditional PBX (FXS) -- (FXO) Asterisk From the TELCO line I can make a call to the traditional PBX and reach Asterisk, the IVR system on Asterisk answers the call and I can dial an extension (for example 42 that is on the traditional PBX). In the asterisk dialplan I've set to transfer the call using Flash() like in this example: exten = 42,1,Flash() exten = 42,2,Background(silence/1) wait 1 second for the traditional PBX exten = 42,3,SendDTMF(42,250) exten = 42,4,Background(silence/1) wait 1 second for the traditional PBX exten = 42,5,Hangup() When I dial the extension 42, the phone 42 on the traditional PBX rings but when I answer there isn't communication with the call from the TELCO line and after a few seconds the line hangup. Here you can see what happen in asterisk CLI console: Executing Answer(Zap/4-1, ) in new stack -- Executing BackGround(Zap/4-1, a_suoni_plink/menu_esterno2) in new stack -- Playing 'a_suoni_plink/menu_esterno2' (language 'it') == CDR updated on Zap/4-1 -- Executing Flash(Zap/4-1, ) in new stack -- Flashed channel Zap/4-1 -- Executing BackGround(Zap/4-1, silence/1) in new stack -- Playing 'silence/1' (language 'it') -- Executing SendDTMF(Zap/4-1, 42) in new stack -- Executing BackGround(Zap/4-1, silence/1) in new stack -- Playing 'silence/1' (language 'it') -- Executing Hangup(Zap/4-1, ) in new stack == Spawn extension (incoming, 42, 5) exited non-zero on 'Zap/4-1' -- Hungup 'Zap/4-1' I've tried the following changes to the dialplan in my example but transfer still doesn't work: - I've tried to use wait(1) instead of Background(silence/1) - I've tried without Background(silence/1) or wait(1): exten = 42,1,Flash() exten = 42,2,SendDTMF(42,250) exten = 42,3,Hangup() - I've tried without the Hangup() instructions at the end Has anyone the same problem like me and any suggestions? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] flash transfer problem in asterisk integration with old PBX
HiCan you verify whether your PBX expects a hook flash for transfer or if it uses the Recall (or Flash) button on a telephone? Not an expert but I'm told by the real experts that they're different and my investigations http://lists.digium.com/pipermail/asterisk-users/2006-November/171749.htmlshow that the generated signals are different. Am going through the same problem trying to figure out how to generate the same signal that Recall does (for basically the same reason). Haven't had a response to my post, will let you know if I come up with anything.CheersOn 11/8/06, Andrea Giuliani [EMAIL PROTECTED] wrote:I've tried to transfer a call using the Flash command, but with my configuration it doesn't work.I have a traditional PBX connected with a zap channel to Asterisk that actslike an IVR:TELCO line -- traditional PBX (FXS) -- (FXO) AsteriskFrom the TELCO line I can make a call to the traditional PBX and reach Asterisk, the IVR system on Asterisk answers the call and I can dial anextension (for example 42 that is on the traditional PBX). In the asteriskdialplan I've set to transfer the call using Flash() like in this example: exten = 42,1,Flash()exten = 42,2,Background(silence/1) wait 1 second for the traditionalPBXexten = 42,3,SendDTMF(42,250)exten = 42,4,Background(silence/1) wait 1 second for the traditional PBXexten = 42,5,Hangup()When I dial the extension 42, the phone 42 on the traditional PBX rings butwhen I answer there isn't communication with the call from the TELCO lineand after a few seconds the line hangup. Here you can see what happen in asterisk CLI console: Executing Answer(Zap/4-1, ) in new stack-- Executing BackGround(Zap/4-1, a_suoni_plink/menu_esterno2) in new stack-- Playing 'a_suoni_plink/menu_esterno2' (language 'it')== CDR updated on Zap/4-1-- Executing Flash(Zap/4-1, ) in new stack-- Flashed channel Zap/4-1-- Executing BackGround(Zap/4-1, silence/1) in new stack -- Playing 'silence/1' (language 'it')-- Executing SendDTMF(Zap/4-1, 42) in new stack-- Executing BackGround(Zap/4-1, silence/1) in new stack-- Playing 'silence/1' (language 'it') -- Executing Hangup(Zap/4-1, ) in new stack== Spawn extension (incoming, 42, 5) exited non-zero on 'Zap/4-1'-- Hungup 'Zap/4-1'I've tried the following changes to the dialplan in my example but transfer still doesn't work:- I've tried to use wait(1) instead of Background(silence/1)- I've tried without Background(silence/1) orwait(1):exten = 42,1,Flash()exten = 42,2,SendDTMF(42,250) exten = 42,3,Hangup()- I've tried without the Hangup() instructions at the endHas anyone the same problem like me and any suggestions?___ --Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] flash transfer problem in asterisk integration with old PBX
What sort of interface are you using? Is there any way you could get diagnostics from the pbx? On 11/8/06, Andrea Giuliani [EMAIL PROTECTED] wrote:I've tried to transfer a call using the Flash command, but with my configuration it doesn't work.I have a traditional PBX connected with a zap channel to Asterisk that actslike an IVR:TELCO line -- traditional PBX (FXS) -- (FXO) AsteriskFrom the TELCO line I can make a call to the traditional PBX and reach Asterisk, the IVR system on Asterisk answers the call and I can dial anextension (for example 42 that is on the traditional PBX). In the asteriskdialplan I've set to transfer the call using Flash() like in this example: exten = 42,1,Flash()exten = 42,2,Background(silence/1) wait 1 second for the traditionalPBXexten = 42,3,SendDTMF(42,250)exten = 42,4,Background(silence/1) wait 1 second for the traditional PBXexten = 42,5,Hangup()When I dial the extension 42, the phone 42 on the traditional PBX rings butwhen I answer there isn't communication with the call from the TELCO lineand after a few seconds the line hangup. Here you can see what happen in asterisk CLI console: Executing Answer(Zap/4-1, ) in new stack-- Executing BackGround(Zap/4-1, a_suoni_plink/menu_esterno2) in new stack-- Playing 'a_suoni_plink/menu_esterno2' (language 'it')== CDR updated on Zap/4-1-- Executing Flash(Zap/4-1, ) in new stack-- Flashed channel Zap/4-1-- Executing BackGround(Zap/4-1, silence/1) in new stack -- Playing 'silence/1' (language 'it')-- Executing SendDTMF(Zap/4-1, 42) in new stack-- Executing BackGround(Zap/4-1, silence/1) in new stack-- Playing 'silence/1' (language 'it') -- Executing Hangup(Zap/4-1, ) in new stack== Spawn extension (incoming, 42, 5) exited non-zero on 'Zap/4-1'-- Hungup 'Zap/4-1'I've tried the following changes to the dialplan in my example but transfer still doesn't work:- I've tried to use wait(1) instead of Background(silence/1)- I've tried without Background(silence/1) orwait(1):exten = 42,1,Flash()exten = 42,2,SendDTMF(42,250) exten = 42,3,Hangup()- I've tried without the Hangup() instructions at the endHas anyone the same problem like me and any suggestions?___ --Bandwidth and Colocation provided by Easynews.com --asterisk-users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
