Re: [asterisk-users] ip phone suggestion for Asia?

2008-01-06 Thread Andrew Joakimsen
Another thing is I've found the grandstream phone way of doing things
like transfer, etc much easier to understand for laypeople than the
more expensive phones. There is no clutter of keys or menus.

On Dec 23, 2007 11:50 AM, d tbsky [EMAIL PROTECTED] wrote:
 hi:
thanks a lot for so many great information. i tried to read the
 specs and manuals for all the phones mentioned.
we use alcatel pbx in most offices. i  surveyed some users to
 understand what functions they use most. and i found few people know
 how to use 3way-conf or forward.i think if the
 function needs two or more keys to operate, then people tend to ignore
 it unless he use that function for daily business.
i conclude the functions we need are all basic functions. but due
 to the difference of ip pbx/phones and classic pbx/phones, some of
 these functions seem not so basic in the ip world:

 1. dial out name display. when you dial a number, the phone lcd will
 show the corresponding name, so you can realize if it is the correct
 number immediately. this needs a corporate directory support, or put
 the whole corporate phonebooks to every ip phone. most ip phone has
 less than 500 local phonebook entries. this is not enough for us.
 grandstream: has xml phonebook support and can combine with local
 phonebooks.
 linksys: has coporate directory but seems only work with linksys
 pbx, not asterisk.
 aastra: has xml phonebook
 snom: has ldap and xml phonebook. xml seems for browsing,don't
 know if work here.
 other china brand phone: none.

 2. transfer. transfer is simple and straightforward in classic pbx.
 you just press transfer then dial number  and you are on the way of
 attended transfer. you press transfer again to cancel transfer. you
 hangup to complete the attended transfer. if you hangup before the
 completion of attended transfer, the  transfer becomes blind transfer
 automatically. eventually user didn't notice the  blind or
 attended concept in classic pbx.
snom: has transfer on hook. don't know if it can do all what i want.
others: some china phones almost can do it, but need to press
 hold to cancel transfer.

 3. call back on busy. in alcatel, if  you dial someone and he is on
 the phone, you will hear something like busy, please dial 5 if you
 want to request callback. you can dial 5 and you will hear success,
 please hangup. asterisk has several ways and patches to do this. but
 i saw some phone can do this locally. i don't know which is better.
 linksys: has this function in spec. don't know how to use.
 snom: has call completion.
 others: i didn't find this or i miss it.

 4. pickup. i think this is easy to emulate *8 and let asterisk do
 it. any better method? every phones can do this emulation.

 5. three-way conference, forward. if there are simple (one key) method
 to implement these. in alcatel, if the phone if forwarded, when you
 pick up the handset you will hear like forwarded, please press *1 to
 cancel. it's easy so everyone can cancel the forward. but it need two
 keys to start a forward, so few users know how to forward a number.

 please correct me if there are mistakes or missing.
 thanks again for your great help!!

 Regards,
 tbskyd


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Re: [asterisk-users] ip phone suggestion for Asia?

2008-01-06 Thread d tbsky
hi:
   i have discussed the transfer function with grandstream engineers.
their operation procedure is complicated(eg: no attended+blind transfer).
   i tell them the simple way, but got no response since then.

Regards,
tbskyd

2008/1/7, Andrew Joakimsen [EMAIL PROTECTED]:
 Another thing is I've found the grandstream phone way of doing things
 like transfer, etc much easier to understand for laypeople than the
 more expensive phones. There is no clutter of keys or menus.

 On Dec 23, 2007 11:50 AM, d tbsky [EMAIL PROTECTED] wrote:
  hi:
 thanks a lot for so many great information. i tried to read the
  specs and manuals for all the phones mentioned.
 we use alcatel pbx in most offices. i  surveyed some users to
  understand what functions they use most. and i found few people know
  how to use 3way-conf or forward.i think if the
  function needs two or more keys to operate, then people tend to ignore
  it unless he use that function for daily business.
 i conclude the functions we need are all basic functions. but due
  to the difference of ip pbx/phones and classic pbx/phones, some of
  these functions seem not so basic in the ip world:
 
  1. dial out name display. when you dial a number, the phone lcd will
  show the corresponding name, so you can realize if it is the correct
  number immediately. this needs a corporate directory support, or put
  the whole corporate phonebooks to every ip phone. most ip phone has
  less than 500 local phonebook entries. this is not enough for us.
  grandstream: has xml phonebook support and can combine with local
  phonebooks.
  linksys: has coporate directory but seems only work with linksys
  pbx, not asterisk.
  aastra: has xml phonebook
  snom: has ldap and xml phonebook. xml seems for browsing,don't
  know if work here.
  other china brand phone: none.
 
  2. transfer. transfer is simple and straightforward in classic pbx.
  you just press transfer then dial number  and you are on the way of
  attended transfer. you press transfer again to cancel transfer. you
  hangup to complete the attended transfer. if you hangup before the
  completion of attended transfer, the  transfer becomes blind transfer
  automatically. eventually user didn't notice the  blind or
  attended concept in classic pbx.
 snom: has transfer on hook. don't know if it can do all what i want.
 others: some china phones almost can do it, but need to press
  hold to cancel transfer.
 
  3. call back on busy. in alcatel, if  you dial someone and he is on
  the phone, you will hear something like busy, please dial 5 if you
  want to request callback. you can dial 5 and you will hear success,
  please hangup. asterisk has several ways and patches to do this. but
  i saw some phone can do this locally. i don't know which is better.
  linksys: has this function in spec. don't know how to use.
  snom: has call completion.
  others: i didn't find this or i miss it.
 
  4. pickup. i think this is easy to emulate *8 and let asterisk do
  it. any better method? every phones can do this emulation.
 
  5. three-way conference, forward. if there are simple (one key) method
  to implement these. in alcatel, if the phone if forwarded, when you
  pick up the handset you will hear like forwarded, please press *1 to
  cancel. it's easy so everyone can cancel the forward. but it need two
  keys to start a forward, so few users know how to forward a number.
 
  please correct me if there are mistakes or missing.
  thanks again for your great help!!
 
  Regards,
  tbskyd
 
 
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Re: [asterisk-users] ip phone suggestion for Asia?

2008-01-04 Thread Ian FREISLICH
d tbsky wrote:
 hi:
thanks for the information. you are the second one who mentioned
 atcom. so i think this phone has basic quality.
i don't have atcom in hand. but i have other china brand(fanvil)
 phone which seems the same as atcom: infeneon based, sip, iax, good
 sound quality.
 but it has poor firmware support and limited function. i check the atcom
  manual, but didn't find the functions i need (corporate phonebook,
 transfer, callback..etc).

I think that Fanvil is ATCom repackaged (I have an atcom and fanvil
phone and the configuration structure and menus are the same although
the atcom interface looks better).  Fanvil's firmware support is
poor and I accidentally downgraded the firmware thinking I was
upgrading it according to their web page.

Phonebook will be an issue.  Attended an unattended transfers aren't
a problem with these phones and I thought call-back would be
implimented in the PBX, not the phone.

Maybe have a look at Mitel, you can tickle a URL on the phone to
make it dial, so clicking on the name on the company directory in
the intranet will call them using your phone.

Ian

--
Ian Freislich


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Re: [asterisk-users] ip phone suggestion for Asia?

2008-01-04 Thread d tbsky
Hi lan:
  thanks for your reply. i already discussed with atcom engineer. they
are sorry that they
can not satisfy any of my request. they will release an advanced model
this year and hope
it can catch up others.
  fanvil is really poor. we have dozens of fanvil FV6050 and now we
have to  give up all of them and waiting for snom phones.

Regards,
tbskyd

2008/1/4, Ian FREISLICH [EMAIL PROTECTED]:
 d tbsky wrote:
  hi:
 thanks for the information. you are the second one who mentioned
  atcom. so i think this phone has basic quality.
 i don't have atcom in hand. but i have other china brand(fanvil)
  phone which seems the same as atcom: infeneon based, sip, iax, good
  sound quality.
  but it has poor firmware support and limited function. i check the atcom
   manual, but didn't find the functions i need (corporate phonebook,
  transfer, callback..etc).

 I think that Fanvil is ATCom repackaged (I have an atcom and fanvil
 phone and the configuration structure and menus are the same although
 the atcom interface looks better).  Fanvil's firmware support is
 poor and I accidentally downgraded the firmware thinking I was
 upgrading it according to their web page.

 Phonebook will be an issue.  Attended an unattended transfers aren't
 a problem with these phones and I thought call-back would be
 implimented in the PBX, not the phone.

 Maybe have a look at Mitel, you can tickle a URL on the phone to
 make it dial, so clicking on the name on the company directory in
 the intranet will call them using your phone.

 Ian

 --
 Ian Freislich


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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-23 Thread d tbsky
hi:
   thanks a lot for so many great information. i tried to read the
specs and manuals for all the phones mentioned.
   we use alcatel pbx in most offices. i  surveyed some users to
understand what functions they use most. and i found few people know
how to use 3way-conf or forward.i think if the
function needs two or more keys to operate, then people tend to ignore
it unless he use that function for daily business.
   i conclude the functions we need are all basic functions. but due
to the difference of ip pbx/phones and classic pbx/phones, some of
these functions seem not so basic in the ip world:

1. dial out name display. when you dial a number, the phone lcd will
show the corresponding name, so you can realize if it is the correct
number immediately. this needs a corporate directory support, or put
the whole corporate phonebooks to every ip phone. most ip phone has
less than 500 local phonebook entries. this is not enough for us.
grandstream: has xml phonebook support and can combine with local
phonebooks.
linksys: has coporate directory but seems only work with linksys
pbx, not asterisk.
aastra: has xml phonebook
snom: has ldap and xml phonebook. xml seems for browsing,don't
know if work here.
other china brand phone: none.

2. transfer. transfer is simple and straightforward in classic pbx.
you just press transfer then dial number  and you are on the way of
attended transfer. you press transfer again to cancel transfer. you
hangup to complete the attended transfer. if you hangup before the
completion of attended transfer, the  transfer becomes blind transfer
automatically. eventually user didn't notice the  blind or
attended concept in classic pbx.
   snom: has transfer on hook. don't know if it can do all what i want.
   others: some china phones almost can do it, but need to press
hold to cancel transfer.

3. call back on busy. in alcatel, if  you dial someone and he is on
the phone, you will hear something like busy, please dial 5 if you
want to request callback. you can dial 5 and you will hear success,
please hangup. asterisk has several ways and patches to do this. but
i saw some phone can do this locally. i don't know which is better.
linksys: has this function in spec. don't know how to use.
snom: has call completion.
others: i didn't find this or i miss it.

4. pickup. i think this is easy to emulate *8 and let asterisk do
it. any better method? every phones can do this emulation.

5. three-way conference, forward. if there are simple (one key) method
to implement these. in alcatel, if the phone if forwarded, when you
pick up the handset you will hear like forwarded, please press *1 to
cancel. it's easy so everyone can cancel the forward. but it need two
keys to start a forward, so few users know how to forward a number.

please correct me if there are mistakes or missing.
thanks again for your great help!!

Regards,
tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-23 Thread Vidura Senadeera
Hi,

Try atcom. www.atcom.com.cn

We have tested atcom and its quality also good. they are using infeneon
chipset. its support asterisk, sip, iax as well.decent look. cost effetive.
still they have basic ip phone modles. starting from next year they will
release new modles.

Regards,
vidura.





 --

 Message: 1
 Date: Fri, 21 Dec 2007 12:04:57 +0100
 From: Fredrik S?derlund [EMAIL PROTECTED]
 Subject: Re: [asterisk-users] ip phone suggestion for Asia?
 To: asterisk-users@lists.digium.com
 Message-ID: [EMAIL PROTECTED]
 Content-Type: text/plain;  charset=us-ascii

 Check out yntx
 www.yntx.com
 fear prices and recides in Asia and iss it sip on asteriks they will do !
 try to buy one to trye it out before buying fore hole company..

 /MVH Fille



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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-23 Thread d tbsky
hi:
   thanks for the information. you are the second one who mentioned
atcom. so i think this phone has basic quality.
   i don't have atcom in hand. but i have other china brand(fanvil)
phone which seems the same as atcom: infeneon based, sip, iax, good
sound quality.
but it has poor firmware support and limited function. i check the atcom
 manual, but didn't find the functions i need (corporate phonebook,
transfer, callback..etc).

Regards,
tbskyd


2007/12/24, Vidura Senadeera [EMAIL PROTECTED]:
 Hi,

 Try atcom. www.atcom.com.cn

 We have tested atcom and its quality also good. they are using infeneon
 chipset. its support asterisk, sip, iax as well.decent look. cost effetive.
 still they have basic ip phone modles. starting from next year they will
 release new modles.

 Regards,
 vidura.




 
 
 --
 
  Message: 1
  Date: Fri, 21 Dec 2007 12:04:57 +0100
  From: Fredrik S?derlund [EMAIL PROTECTED]
  Subject: Re: [asterisk-users] ip phone suggestion for Asia?
  To: asterisk-users@lists.digium.com
  Message-ID: [EMAIL PROTECTED]
  Content-Type: text/plain;  charset=us-ascii
 
  Check out yntx
  www.yntx.com
  fear prices and recides in Asia and iss it sip on asteriks they will do !
  try to buy one to trye it out before buying fore hole company..
 
  /MVH Fille
 
 
 

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-22 Thread Andrew Joakimsen
For the price Grandstream GXP-2000 is very feature packed and has a
decent size and resolution display. The menus aren't the nicest but
the phone works and it does not sound bad. For $70 you get what you
pay for and the firmware is pretty stable and always being updated.

On Dec 19, 2007 11:33 PM, d tbsky [EMAIL PROTECTED] wrote:
 Hi:
i am surveying ip phones for our company. we will use them with asterisk.
we have office in taiwan, hong kong,singapore and china.
cisco and polycom are too expensive for us.
we try several china brand ip phones. they are all cheap and
 some of them have good quality. but most of them won't offer future firmware
 support, which we think it's important for ip phones.
searching in the mail list, we found aastra is good, but they don't sale to
 asia. grandstream looks good also.there are many grandstream users in the 
 list,
 can someone share any good or bad experience about grandstream today?
if there are other good choice, please tell us!!
thanks a lot for your help!!

 Regards,
 tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-22 Thread Andrew Joakimsen
http://spc.pifiu.com for the stuff Linksys are Nazis about.

On Dec 21, 2007 1:56 PM, Igor A. Goncharovsky [EMAIL PROTECTED] wrote:
 Hi!
 d tbsky wrote:
  ok. i will add linksys to our testing list. but cisco tend to lock things.
  can we get firmware for linksys easily ? or we must pay like cisco
  routers and switches?
 
 You can download latest firmware from linksys.com, also here is firmware
 release notes with full changes list. There is some support issues:
 support of VoIP devices only for itsp, but community can give answer on
 very-very advanced questions.

 --
 Best regards,
 Igor A. Goncharovsky
 
 ICQ: 648337
 mailto: [EMAIL PROTECTED]
 



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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-22 Thread Gordon Henderson
On Sat, 22 Dec 2007, Andrew Joakimsen wrote:

 For the price Grandstream GXP-2000 is very feature packed and has a
 decent size and resolution display. The menus aren't the nicest but
 the phone works and it does not sound bad. For $70 you get what you
 pay for and the firmware is pretty stable and always being updated.

I've been a bit of a Grandstream enthusiast for some time now, and 
generally get on very well with them, but I have to say that recently I've 
become somewhat irritated by them. I know they had some hardware issues 
way back, but I've never encountered any of them.

For the money, it *is* a feature packed phone. It's a bit plasticy and the 
sound quality isn't as good as say a Snom, but I've a lot of customers for 
whom the price is right.

For a long time I've used software version 1.1.1.14, but recently they've 
had newer versions which I've been unable to downgrade to that version. 
Their latest version, 1.1.5.15 has fixed a few things, removed the router 
function (which I had no use for anyway), but in return I now get the 
occasional buzzing sound every few minutes from one older phone I've 
upgraded. Not sure about the new ones, not dared to upgrade them yet! 
Additionally, some phones I have out in the field which were shipped with 
some intermediate version of the s/ware have odd audio problems.

I've emailled them, and get replies eventually, nothing forthcoming about 
a fix yet, so who knows...

I do like the phones though, the GXP2000 is very nice, if a little fisher 
price, and for the money I can't better it, but if their software doesn't 
stabilise, then who knows what I'll be tempted to move to in the future... 
(probably Snom if I can persuade my customers to pay a little more - the 
300's screen is jsut too small, and the price difference between that and 
the 320 is just a bit too much for my market...)

Gordon

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-21 Thread Fredrik Söderlund
Check out yntx
www.yntx.com 
fear prices and recides in Asia and iss it sip on asteriks they will do !
try to buy one to trye it out before buying fore hole company..

/MVH Fille

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-21 Thread GNUbie
On Dec 21, 2007 12:37 AM, d tbsky [EMAIL PROTECTED] wrote:

 hi gnubie:
   snom seems has some re-brand ip phones. do they use the same firmware?
 if they are the same, i don't understand why snom do this..


If I'm not mistaken, they use the same firmware. I don't know about Aztech
and SNOM business relationship, if there is. But for sure, it is still a
SNOM phone.  =)

GNUbie
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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-21 Thread d tbsky
hi Fredrik :

  thanks for your information.
 after checking yntx manuals, i found i have one phone in my hand, which has
the same firmware with yntx phones. although it is a different brand
and looks different.
the phone's basic function is ok, but we need some advanced functions
like xml phonebook. i hope these china phones would catch up quickly
so we all can have
better, cheaper phones.

Regards,
tbskyd

2007/12/21, Fredrik Söderlund [EMAIL PROTECTED]:
 Check out yntx
 www.yntx.com
 fear prices and recides in Asia and iss it sip on asteriks they will do !
 try to buy one to trye it out before buying fore hole company..

 /MVH Fille

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-21 Thread d tbsky
hi mkezys:

  ok. i will add linksys to our testing list. but cisco tend to lock things.
can we get firmware for linksys easily ? or we must pay like cisco
routers and switches?


2007/12/21, Mindaugas Kezys [EMAIL PROTECTED]:
 Do not forget to evaluate Linksys SPA phones. Best I tried and not expensive.

 We use them (SPA942) in our company. Everybody's happy.


 Regards,
 Mindaugas Kezys
 http://www.kolmisoft.com
 MOR - Advanced Billing for Asterisk PBX


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of d tbsky
 Sent: Thursday, December 20, 2007 6:34 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] ip phone suggestion for Asia?

 Hi:
i am surveying ip phones for our company. we will use them with asterisk.
we have office in taiwan, hong kong,singapore and china.
cisco and polycom are too expensive for us.
we try several china brand ip phones. they are all cheap and
 some of them have good quality. but most of them won't offer future firmware
 support, which we think it's important for ip phones.
searching in the mail list, we found aastra is good, but they don't sale to
 asia. grandstream looks good also.there are many grandstream users in the 
 list,
 can someone share any good or bad experience about grandstream today?
if there are other good choice, please tell us!!
thanks a lot for your help!!

 Regards,
 tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-21 Thread new response
Hi
   
  How about trying the Snom phones? They are good and feature rich with regular 
firmware upgrades.
   
  Thanks
  Neel

d tbsky [EMAIL PROTECTED] wrote:
  hi Fredrik :

thanks for your information.
after checking yntx manuals, i found i have one phone in my hand, which has
the same firmware with yntx phones. although it is a different brand
and looks different.
the phone's basic function is ok, but we need some advanced functions
like xml phonebook. i hope these china phones would catch up quickly
so we all can have
better, cheaper phones.

Regards,
tbskyd

2007/12/21, Fredrik Söderlund :
 Check out yntx
 www.yntx.com
 fear prices and recides in Asia and iss it sip on asteriks they will do !
 try to buy one to trye it out before buying fore hole company..

 /MVH Fille

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-21 Thread Igor A. Goncharovsky
Hi!
d tbsky wrote:
 ok. i will add linksys to our testing list. but cisco tend to lock things.
 can we get firmware for linksys easily ? or we must pay like cisco
 routers and switches?
   
You can download latest firmware from linksys.com, also here is firmware
release notes with full changes list. There is some support issues:
support of VoIP devices only for itsp, but community can give answer on
very-very advanced questions.

-- 
Best regards,
Igor A. Goncharovsky

ICQ: 648337
mailto: [EMAIL PROTECTED]
 


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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread GNUbie
On Dec 20, 2007 12:33 PM, d tbsky [EMAIL PROTECTED] wrote:

 Hi:
   i am surveying ip phones for our company. we will use them with
 asterisk.
   we have office in taiwan, hong kong,singapore and china.
   cisco and polycom are too expensive for us.
   we try several china brand ip phones. they are all cheap and
 some of them have good quality. but most of them won't offer future
 firmware
 support, which we think it's important for ip phones.
   searching in the mail list, we found aastra is good, but they don't sale
 to
 asia. grandstream looks good also.there are many grandstream users in the
 list,
 can someone share any good or bad experience about grandstream today?
   if there are other good choice, please tell us!!
   thanks a lot for your help!!


Try getting the Aztech IP150 
http://www.aztech.com.sg/ip_telephony/ip150.html which is based on the SNOM
300.

Regards,

GNUbie
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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread d tbsky
hi gnubie:
   snom seems has some re-brand ip phones. do they use the same firmware?
if they are the same, i don't understand why snom do this..

Regards,
tbskyd

2007/12/20, GNUbie [EMAIL PROTECTED]:
 On Dec 20, 2007 12:33 PM, d tbsky [EMAIL PROTECTED] wrote:

  Hi:
i am surveying ip phones for our company. we will use them with
 asterisk.
we have office in taiwan, hong kong,singapore and china.
cisco and polycom are too expensive for us.
we try several china brand ip phones. they are all cheap and
  some of them have good quality. but most of them won't offer future
 firmware
  support, which we think it's important for ip phones.
searching in the mail list, we found aastra is good, but they don't sale
 to
  asia. grandstream looks good also.there are many grandstream users in the
 list,
  can someone share any good or bad experience about grandstream today?
if there are other good choice, please tell us!!
thanks a lot for your help!!
 

 Try getting the Aztech IP150
 http://www.aztech.com.sg/ip_telephony/ip150.html which is
 based on the SNOM 300.

 Regards,

 GNUbie

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread Mindaugas Kezys
Do not forget to evaluate Linksys SPA phones. Best I tried and not expensive. 

We use them (SPA942) in our company. Everybody's happy.


Regards,
Mindaugas Kezys
http://www.kolmisoft.com
MOR - Advanced Billing for Asterisk PBX


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of d tbsky
Sent: Thursday, December 20, 2007 6:34 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] ip phone suggestion for Asia?

Hi:
   i am surveying ip phones for our company. we will use them with asterisk.
   we have office in taiwan, hong kong,singapore and china.
   cisco and polycom are too expensive for us.
   we try several china brand ip phones. they are all cheap and
some of them have good quality. but most of them won't offer future firmware
support, which we think it's important for ip phones.
   searching in the mail list, we found aastra is good, but they don't sale to
asia. grandstream looks good also.there are many grandstream users in the list,
can someone share any good or bad experience about grandstream today?
   if there are other good choice, please tell us!!
   thanks a lot for your help!!

Regards,
tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread Daniel Cole
We currently also use the Linksys SPA942 and SPA963 IP phones. They are very 
nice phones, and very easy to manage.

Cheers,

Daniel Cole  (CCNA)
Technical Support

Ph: 1800 424 683
Fax: 03 5221 7659
e: [EMAIL PROTECTED]
w: hugonet.com.au

---

The information transmitted is the property of HugoNet and is intended only for 
the person or entity to which it is addressed and may contain confidential 
and/or privileged material. Statements and opinions expressed in this e-mail 
may not represent those of the company. Any review, retransmission, 
dissemination and other use of, or taking of any action in reliance upon, this 
information by persons or entities other than the intended recipient is 
prohibited. If you received this in error, please contact the sender 
immediately and delete the material from any computer.

 P Please consider the environment before you print this e-mail or any 
attachments.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mindaugas Kezys
Sent: Friday, 21 December 2007 6:03 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] ip phone suggestion for Asia?

Do not forget to evaluate Linksys SPA phones. Best I tried and not expensive.

We use them (SPA942) in our company. Everybody's happy.


Regards,
Mindaugas Kezys
http://www.kolmisoft.com
MOR - Advanced Billing for Asterisk PBX


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of d tbsky
Sent: Thursday, December 20, 2007 6:34 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] ip phone suggestion for Asia?

Hi:
   i am surveying ip phones for our company. we will use them with asterisk.
   we have office in taiwan, hong kong,singapore and china.
   cisco and polycom are too expensive for us.
   we try several china brand ip phones. they are all cheap and some of them 
have good quality. but most of them won't offer future firmware support, which 
we think it's important for ip phones.
   searching in the mail list, we found aastra is good, but they don't sale to 
asia. grandstream looks good also.there are many grandstream users in the list, 
can someone share any good or bad experience about grandstream today?
   if there are other good choice, please tell us!!
   thanks a lot for your help!!

Regards,
tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread Joe
I always forget about Linksys/Sipura phones. Yes they are very nice. I know
there can be some contractual issues when you deal with Linksys/Cisco, but
they are well constructed and I haven't heard anything bad.

I do think you'd get better support with Snom/Grandstream, but this is
coming from my experiences with Cisco more then Linksys.



On Dec 20, 2007 3:24 PM, Daniel Cole [EMAIL PROTECTED] wrote:

 We currently also use the Linksys SPA942 and SPA963 IP phones. They are
 very nice phones, and very easy to manage.

 Cheers,

 Daniel Cole  (CCNA)
 Technical Support

 Ph: 1800 424 683
 Fax: 03 5221 7659
 e: [EMAIL PROTECTED]
 w: hugonet.com.au


 ---

 The information transmitted is the property of HugoNet and is intended
 only for the person or entity to which it is addressed and may contain
 confidential and/or privileged material. Statements and opinions expressed
 in this e-mail may not represent those of the company. Any review,
 retransmission, dissemination and other use of, or taking of any action in
 reliance upon, this information by persons or entities other than the
 intended recipient is prohibited. If you received this in error, please
 contact the sender immediately and delete the material from any computer.

  P Please consider the environment before you print this e-mail or any
 attachments.

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:
 [EMAIL PROTECTED] On Behalf Of Mindaugas Kezys
 Sent: Friday, 21 December 2007 6:03 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] ip phone suggestion for Asia?

 Do not forget to evaluate Linksys SPA phones. Best I tried and not
 expensive.

 We use them (SPA942) in our company. Everybody's happy.


 Regards,
 Mindaugas Kezys
 http://www.kolmisoft.com
 MOR - Advanced Billing for Asterisk PBX


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:
 [EMAIL PROTECTED] On Behalf Of d tbsky
 Sent: Thursday, December 20, 2007 6:34 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] ip phone suggestion for Asia?

 Hi:
   i am surveying ip phones for our company. we will use them with
 asterisk.
   we have office in taiwan, hong kong,singapore and china.
   cisco and polycom are too expensive for us.
   we try several china brand ip phones. they are all cheap and some of
 them have good quality. but most of them won't offer future firmware
 support, which we think it's important for ip phones.
   searching in the mail list, we found aastra is good, but they don't sale
 to asia. grandstream looks good also.there are many grandstream users in
 the list, can someone share any good or bad experience about grandstream
 today?
   if there are other good choice, please tell us!!
   thanks a lot for your help!!

 Regards,
 tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread John Novack


Daniel Cole wrote:
 We currently also use the Linksys SPA942 and SPA963 IP phones. They are very 
 nice phones, and very easy to manage.
   
Both the 842 and 942 do not have lit displays and are hard to read.
Is the 963 any better?
Why anyone EVER built a LCD without backlighting is beyond me.

John Novack


 Cheers,

 Daniel Cole  (CCNA)
 Technical Support

 Ph: 1800 424 683
 Fax: 03 5221 7659
 e: [EMAIL PROTECTED]
 w: hugonet.com.au

 ---

 The information transmitted is the property of HugoNet and is intended only 
 for the person or entity to which it is addressed and may contain 
 confidential and/or privileged material. Statements and opinions expressed in 
 this e-mail may not represent those of the company. Any review, 
 retransmission, dissemination and other use of, or taking of any action in 
 reliance upon, this information by persons or entities other than the 
 intended recipient is prohibited. If you received this in error, please 
 contact the sender immediately and delete the material from any computer.

  P Please consider the environment before you print this e-mail or any 
 attachments.

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mindaugas Kezys
 Sent: Friday, 21 December 2007 6:03 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] ip phone suggestion for Asia?

 Do not forget to evaluate Linksys SPA phones. Best I tried and not expensive.

 We use them (SPA942) in our company. Everybody's happy.


 Regards,
 Mindaugas Kezys
 http://www.kolmisoft.com
 MOR - Advanced Billing for Asterisk PBX


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of d tbsky
 Sent: Thursday, December 20, 2007 6:34 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] ip phone suggestion for Asia?

 Hi:
i am surveying ip phones for our company. we will use them with asterisk.
we have office in taiwan, hong kong,singapore and china.
cisco and polycom are too expensive for us.
we try several china brand ip phones. they are all cheap and some of them 
 have good quality. but most of them won't offer future firmware support, 
 which we think it's important for ip phones.
searching in the mail list, we found aastra is good, but they don't sale 
 to asia. grandstream looks good also.there are many grandstream users in the 
 list, can someone share any good or bad experience about grandstream today?
if there are other good choice, please tell us!!
thanks a lot for your help!!

 Regards,
 tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread Daniel Cole
Hi,

We currently use the 942 and 962. These both have backlight displays. The 962 
is obviously the model with the nice color screen.
These phones are very easy to manage. We configure all phone remotely via TFTP, 
and they phones are set to pull their config periodically. Very easy for making 
changes off-site :)


Cheers,


Daniel Cole  (CCNA)
Technical Support

Ph: 1800 424 683
Fax: 03 5221 7659
e: [EMAIL PROTECTED]
w: hugonet.com.au

---

The information transmitted is the property of HugoNet and is intended only for 
the person or entity to which it is addressed and may contain confidential 
and/or privileged material. Statements and opinions expressed in this e-mail 
may not represent those of the company. Any review, retransmission, 
dissemination and other use of, or taking of any action in reliance upon, this 
information by persons or entities other than the intended recipient is 
prohibited. If you received this in error, please contact the sender 
immediately and delete the material from any computer.

 P Please consider the environment before you print this e-mail or any 
attachments.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Novack
Sent: Friday, 21 December 2007 9:18 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] ip phone suggestion for Asia?



Daniel Cole wrote:
 We currently also use the Linksys SPA942 and SPA963 IP phones. They are very 
 nice phones, and very easy to manage.

Both the 842 and 942 do not have lit displays and are hard to read.
Is the 963 any better?
Why anyone EVER built a LCD without backlighting is beyond me.

John Novack


 Cheers,

 Daniel Cole  (CCNA)
 Technical Support

 Ph: 1800 424 683
 Fax: 03 5221 7659
 e: [EMAIL PROTECTED]
 w: hugonet.com.au

 --
 -

 The information transmitted is the property of HugoNet and is intended only 
 for the person or entity to which it is addressed and may contain 
 confidential and/or privileged material. Statements and opinions expressed in 
 this e-mail may not represent those of the company. Any review, 
 retransmission, dissemination and other use of, or taking of any action in 
 reliance upon, this information by persons or entities other than the 
 intended recipient is prohibited. If you received this in error, please 
 contact the sender immediately and delete the material from any computer.

  P Please consider the environment before you print this e-mail or any 
 attachments.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
 Mindaugas Kezys
 Sent: Friday, 21 December 2007 6:03 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] ip phone suggestion for Asia?

 Do not forget to evaluate Linksys SPA phones. Best I tried and not expensive.

 We use them (SPA942) in our company. Everybody's happy.


 Regards,
 Mindaugas Kezys
 http://www.kolmisoft.com
 MOR - Advanced Billing for Asterisk PBX


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of d tbsky
 Sent: Thursday, December 20, 2007 6:34 AM
 To: asterisk-users@lists.digium.com
 Subject: [asterisk-users] ip phone suggestion for Asia?

 Hi:
i am surveying ip phones for our company. we will use them with asterisk.
we have office in taiwan, hong kong,singapore and china.
cisco and polycom are too expensive for us.
we try several china brand ip phones. they are all cheap and some of them 
 have good quality. but most of them won't offer future firmware support, 
 which we think it's important for ip phones.
searching in the mail list, we found aastra is good, but they don't sale 
 to asia. grandstream looks good also.there are many grandstream users in the 
 list, can someone share any good or bad experience about grandstream today?
if there are other good choice, please tell us!!
thanks a lot for your help!!

 Regards,
 tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-20 Thread Jared Smith
On Thu, 2007-12-20 at 17:17 -0500, John Novack wrote:
 Both the 842 and 942 do not have lit displays and are hard to read.

Actually, the 942 *does* have a backlit LCD.

 Is the 963 any better?

I'm assuming that's a typo and they really meant the 962.  The 962 has a
bright color backlit LCD.

 Why anyone EVER built a LCD without backlighting is beyond me.

I tend to agree.

---
Jared Smith
Community Relations Manager
Digium, Inc.


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[asterisk-users] ip phone suggestion for Asia?

2007-12-19 Thread d tbsky
Hi:
   i am surveying ip phones for our company. we will use them with asterisk.
   we have office in taiwan, hong kong,singapore and china.
   cisco and polycom are too expensive for us.
   we try several china brand ip phones. they are all cheap and
some of them have good quality. but most of them won't offer future firmware
support, which we think it's important for ip phones.
   searching in the mail list, we found aastra is good, but they don't sale to
asia. grandstream looks good also.there are many grandstream users in the list,
can someone share any good or bad experience about grandstream today?
   if there are other good choice, please tell us!!
   thanks a lot for your help!!

Regards,
tbskyd

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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-19 Thread Joel Hill
Hi tbskyd,

We have found that the Grandstream's are not that great a phone. One of
our best sellers is the Snom range and I know that the Australian
supplier spends half his time in Hong Kong so you shouldn't have any
problems getting so over there. They are a little more expensive than
the Grandstream's but cheaper than the Polycoms around that Aastra price
range.

Cheers,

Joel.

On Thu, 2007-12-20 at 12:33 +0800, d tbsky wrote:
 Hi:
i am surveying ip phones for our company. we will use them with asterisk.
we have office in taiwan, hong kong,singapore and china.
cisco and polycom are too expensive for us.
we try several china brand ip phones. they are all cheap and
 some of them have good quality. but most of them won't offer future firmware
 support, which we think it's important for ip phones.
searching in the mail list, we found aastra is good, but they don't sale to
 asia. grandstream looks good also.there are many grandstream users in the 
 list,
 can someone share any good or bad experience about grandstream today?
if there are other good choice, please tell us!!
thanks a lot for your help!!
 
 Regards,
 tbskyd
 
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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-19 Thread d tbsky
hi Joel:

  thanks a lot for your reply. i forgot snom :)
  i wrote a snom employ found in this email list, but got no reply.
  i saw there are huge complain about grandstream firmware this year.
grandstream seems response and solve some of them. i wonder if their
product is ok now.
  i don't know the situation of snom, will they response to user's request?
  thanks again for your kindly help!!

Regards,
tbskyd



2007/12/20, Joel Hill [EMAIL PROTECTED]:
 Hi tbskyd,

 We have found that the Grandstream's are not that great a phone. One of
 our best sellers is the Snom range and I know that the Australian
 supplier spends half his time in Hong Kong so you shouldn't have any
 problems getting so over there. They are a little more expensive than
 the Grandstream's but cheaper than the Polycoms around that Aastra price
 range.

 Cheers,

 Joel.

 On Thu, 2007-12-20 at 12:33 +0800, d tbsky wrote:
  Hi:
 i am surveying ip phones for our company. we will use them with asterisk.
 we have office in taiwan, hong kong,singapore and china.
 cisco and polycom are too expensive for us.
 we try several china brand ip phones. they are all cheap and
  some of them have good quality. but most of them won't offer future firmware
  support, which we think it's important for ip phones.
 searching in the mail list, we found aastra is good, but they don't sale 
  to
  asia. grandstream looks good also.there are many grandstream users in the 
  list,
  can someone share any good or bad experience about grandstream today?
 if there are other good choice, please tell us!!
 thanks a lot for your help!!
 
  Regards,
  tbskyd
 
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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-19 Thread Joe
You get what you pay for.

Snoms are good phones. Grandstreams are also good. I hear Snoms are easier
to get around NAT and the seem like higher quality construction.
Grandstreams are great for cheap and easy set-ups. I remember one guy
telling me he buy up a case and if anything goes wrong with a unit he has a
couple spares to go in its place.

Over all... if you're looking for setting up office phones, Snom, Polycom,
and Aastra look/feel nice.
If you're looking to set up small offices or call centers on the cheap,
Grandstreams are OK.

I personally like Grandstream for home use, but I use Polycom for work, and
I hear good things about Snom.



On Dec 20, 2007 12:06 AM, d tbsky [EMAIL PROTECTED] wrote:

 hi Joel:

  thanks a lot for your reply. i forgot snom :)
  i wrote a snom employ found in this email list, but got no reply.
  i saw there are huge complain about grandstream firmware this year.
 grandstream seems response and solve some of them. i wonder if their
 product is ok now.
  i don't know the situation of snom, will they response to user's request?
  thanks again for your kindly help!!

 Regards,
 tbskyd



 2007/12/20, Joel Hill [EMAIL PROTECTED]:
  Hi tbskyd,
 
  We have found that the Grandstream's are not that great a phone. One of
  our best sellers is the Snom range and I know that the Australian
  supplier spends half his time in Hong Kong so you shouldn't have any
  problems getting so over there. They are a little more expensive than
  the Grandstream's but cheaper than the Polycoms around that Aastra price
  range.
 
  Cheers,
 
  Joel.
 
  On Thu, 2007-12-20 at 12:33 +0800, d tbsky wrote:
   Hi:
  i am surveying ip phones for our company. we will use them with
 asterisk.
  we have office in taiwan, hong kong,singapore and china.
  cisco and polycom are too expensive for us.
  we try several china brand ip phones. they are all cheap and
   some of them have good quality. but most of them won't offer future
 firmware
   support, which we think it's important for ip phones.
  searching in the mail list, we found aastra is good, but they don't
 sale to
   asia. grandstream looks good also.there are many grandstream users in
 the list,
   can someone share any good or bad experience about grandstream today?
  if there are other good choice, please tell us!!
  thanks a lot for your help!!
  
   Regards,
   tbskyd
  
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Re: [asterisk-users] ip phone suggestion for Asia?

2007-12-19 Thread d tbsky
hi Joe:
  thanks for your great opinion. we will buy spares of course. our new
office needs about 150 phone.we use alcatel before. but want to
change to asterisk now for better future.
  since aastra is not sale to asia (that's sad, aastra boss seems born
at taiwan). i will choose snom or grandstream. polycom seems really
expensive,
i saw someone say their cheap model has no hardware transfer key. so
 i think i need to pay much more to get what i want in polycom.

Regards,
tbskyd

2007/12/20, Joe [EMAIL PROTECTED]:
 You get what you pay for.

 Snoms are good phones. Grandstreams are also good. I hear Snoms are easier
 to get around NAT and the seem like higher quality construction.
 Grandstreams are great for cheap and easy set-ups. I remember one guy
 telling me he buy up a case and if anything goes wrong with a unit he has a
 couple spares to go in its place.

 Over all... if you're looking for setting up office phones, Snom, Polycom,
 and Aastra look/feel nice.
 If you're looking to set up small offices or call centers on the cheap,
 Grandstreams are OK.

  I personally like Grandstream for home use, but I use Polycom for work, and
 I hear good things about Snom.




 On Dec 20, 2007 12:06 AM, d tbsky [EMAIL PROTECTED]  wrote:
  hi Joel:
 
   thanks a lot for your reply. i forgot snom :)
   i wrote a snom employ found in this email list, but got no reply.
   i saw there are huge complain about grandstream firmware this year.
  grandstream seems response and solve some of them. i wonder if their
  product is ok now.
   i don't know the situation of snom, will they response to user's request?
   thanks again for your kindly help!!
 
  Regards,
  tbskyd
 
 
 
  2007/12/20, Joel Hill [EMAIL PROTECTED]:
 
 
 
   Hi tbskyd,
  
   We have found that the Grandstream's are not that great a phone. One of
   our best sellers is the Snom range and I know that the Australian
   supplier spends half his time in Hong Kong so you shouldn't have any
   problems getting so over there. They are a little more expensive than
   the Grandstream's but cheaper than the Polycoms around that Aastra price
   range.
  
   Cheers,
  
   Joel.
  
   On Thu, 2007-12-20 at 12:33 +0800, d tbsky wrote:
Hi:
   i am surveying ip phones for our company. we will use them with
 asterisk.
   we have office in taiwan, hong kong,singapore and china.
   cisco and polycom are too expensive for us.
   we try several china brand ip phones. they are all cheap and
some of them have good quality. but most of them won't offer future
 firmware
support, which we think it's important for ip phones.
   searching in the mail list, we found aastra is good, but they don't
 sale to
asia. grandstream looks good also.there are many grandstream users in
 the list,
can someone share any good or bad experience about grandstream today?
   if there are other good choice, please tell us!!
   thanks a lot for your help!!
   
Regards,
tbskyd
   
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