Re: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-20 Thread Ben Wern
Jeff,

I believe the whole issue in general has something to do with BroadVoice 
not setting the privacy bit in the SDP for the call, indicating an 
anonomous caller id.  As such, it's taking whatever it can for the 
caller ID, which happens to be the IP of the server that sent it the 
call. 

Thanks; I forward this to Broadvoice last week, and they appear to have 
corrected this issue -- I'm now getting the full CID information. Not sure 
if they did this in particular or something else, but thanks for your 
suggestion!

Ben Wern
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Re: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-20 Thread Ben Wern
Chris,

You must have call waiting turned off on your comm pilot control panel,

I didn’t even have that option in my Comm Pilot web interface; after 
working with Broadvoice support further, they determined that the account 
had not been fully provisioned -- something went south half-way through.

Ben Wern
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RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-16 Thread Ryan Wilkins
On Thu, 16 Sep 2004, Ben Wern wrote:

 I've already run into some trouble with Broadvoice. Broadvoice support tells 
 me that support isn't really available to BYOD plans, which I suppose I 
 understand given the variety of devices out there. I'm hoping that someone on 
 Asterisk-Users has seen the two issues I'm running into and has a suggestion.

They don't officially support Asterisk, but when I've called for support
the gentleman asked if I was running Asterisk and then gave me some ideas 
as to what the problem that I was experiencing was related to.

 The first issue I'm seeing is that incoming caller id shows the number as out 
 of area and the name shows as 147.135.8.129;bvoice I don't have this 
 problem with other incoming SIP providers -- is there some tweak I need to 
 make Asterisk see CID information from Broadvoice? 

I've not seen this.  While I've not connected up a CID capable phone to my
phone adapter, the Asterisk debug output clearly shows the proper CID name
and CID number when a call comes in.  I'm running Asterisk 1.0_RC2 with a 
Sipura SPA-2000 as my analog phone adapter.

Ryan Wilkins

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Re: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-16 Thread Chris Shaw
 The other issue is that call waiting does not appear to work. The way I'm
 expecting it to work with Asterisk is to send the second call to me - I'm
 using SetGroup and CheckGroup within Asterisk to limit my calls to two at
a
 time total. However, if I'm on a phone call (incoming or outgoing),
Broadvoice
 transfers a second call to a person you are calling is busy message -- I
 don't see any additional SIP traffic to the Asterisk box.

You must have call waiting turned off on your comm pilot control panel, go
to www.broadvoice.com and log into your control panel and make sure call
waiting is turned on.

-Chris

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Re: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-16 Thread Jeff Pyle
I have seen this.  In order to get PrivacyManager to work with
BroadVoice, I had to write a macro (below) that erases in incoming CID
number if what's pushed from BroadVoice starts with 147 or 192.  I
believe the whole issue in general has something to do with BroadVoice
not setting the privacy bit in the SDP for the call, indicating an
anonomous caller id.  As such, it's taking whatever it can for the
caller ID, which happens to be the IP of the server that sent it the
call.

[macro-fixcid]
exten = s,1,NoOp
exten = s,2,GotoIf($[${CALLERIDNUM:0:3} = 192]?4:3)
exten = s,3,GotoIf($[${CALLERIDNUM:0:3} = 147]?4:5)
exten = s,4,SetCallerID()
exten = s,5,NoOp

- Jeff
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RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-15 Thread Ben Wern
To followup, I did finally get a response from Broadvoice indicating that two 
simultaneous calls are allowable on BYOD plans, which would allow Asterisk to 
handle the three-way and call waiting functions. I've just signed up to verify 
this. 

Ben Wern
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RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-15 Thread Ben Wern
I've already run into some trouble with Broadvoice. Broadvoice support tells 
me that support isn't really available to BYOD plans, which I suppose I 
understand given the variety of devices out there. I'm hoping that someone on 
Asterisk-Users has seen the two issues I'm running into and has a suggestion.

The first issue I'm seeing is that incoming caller id shows the number as out 
of area and the name shows as 147.135.8.129;bvoice I don't have this 
problem with other incoming SIP providers -- is there some tweak I need to 
make Asterisk see CID information from Broadvoice? 

The other issue is that call waiting does not appear to work. The way I'm 
expecting it to work with Asterisk is to send the second call to me - I'm 
using SetGroup and CheckGroup within Asterisk to limit my calls to two at a 
time total. However, if I'm on a phone call (incoming or outgoing), Broadvoice 
transfers a second call to a person you are calling is busy message -- I 
don't see any additional SIP traffic to the Asterisk box. 

Ben Wern
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RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-09-01 Thread Ben Wern
Kevin,

Thanks; from what I have read on other Broadvoice threads, that has to do with 
comfort noise generation.. more of an asterisk issue than anything else. 

As a followup, I did get a response from broadvoice after posting to this 
forum indicating that they are checking with ther billing department. I will 
update this thread when I get a response.

Ben Wern


-- Original Message ---
From: Kevin [EMAIL PROTECTED]
To: 'Asterisk Users Mailing List - Non-Commercial Discussion' asterisk-
[EMAIL PROTECTED]
Sent: Sun, 29 Aug 2004 21:30:58 -0400
Subject: RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

 I have been unable to get the asterisk voicemail to work reliably 
 with broadvoice.

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RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-08-29 Thread James Jones
if you have anyone questions about your service you can contact us at the
support 978-418-7300
 
James Jones
Broadvoice Technical Support



From: [EMAIL PROTECTED] on behalf of Ben Wern
Sent: Sat 8/28/2004 4:34 PM
To: Asterisk Users
Subject: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting



Can anyone who is using Asterisk with Broadvoice tell of their experiences
with 3-way calling and call waiting? I can't get Broadvoice to respond to
my question, but I understand that there is a per minute fee (3.9
c/minute?) if you go over your use allowances. 

My question is, how are 3 way and call waiting calls handled? Because
Asterisk would just handle them as two different channels/calls -- does
Broadvoice allow BYOD customers to have two active lines and then start
charging for a third?

If so, does anyone have any configuration examples of limiting the number
of sessions to a single provider?

Ben Wern

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RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting

2004-08-29 Thread Kevin
I have been unable to get the asterisk voicemail to work reliably with
broadvoice.


-Original Message-
From: James Jones [mailto:[EMAIL PROTECTED] 
Sent: Sunday, August 29, 2004 6:06 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call
Waiting

if you have anyone questions about your service you can contact us at
the
support 978-418-7300
 
James Jones
Broadvoice Technical Support



From: [EMAIL PROTECTED] on behalf of Ben Wern
Sent: Sat 8/28/2004 4:34 PM
To: Asterisk Users
Subject: [Asterisk-Users] Broadvoice BYOD Plans - 3-way and Call Waiting



Can anyone who is using Asterisk with Broadvoice tell of their
experiences
with 3-way calling and call waiting? I can't get Broadvoice to respond
to
my question, but I understand that there is a per minute fee (3.9
c/minute?) if you go over your use allowances. 

My question is, how are 3 way and call waiting calls handled? Because
Asterisk would just handle them as two different channels/calls -- does
Broadvoice allow BYOD customers to have two active lines and then start
charging for a third?

If so, does anyone have any configuration examples of limiting the
number
of sessions to a single provider?

Ben Wern

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