RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-16 Thread mattf
Hello,

I've created a page on Wiki for the Polycom phones:
http://www.voip-info.org/wiki-Polycom+Phones

I don't have a problem with putting the FAQ and sample config for these on
the voip-info site except for the fact that voip-info.org is really slow,
does anyone else notice that? What kind of connection is it on?

I will still have the downloads available on a faster server and will keep
copies of the FAQ and sample configs there when we have them finished.

I am waiting to hear back from Scott from Polycom about the final agreement,
but what it looks like is that the Asterisk community will have to support
their phones on Asterisk by itself. This means that a few people will have
access to the full Polycom developer system and we will post the new
firmware releases on a website as they are made available. Also any
non-defective-product support queries made to Polycom about integrating with
Asterisk will be directed by Polycom to the Asterisk-Polycom support
website(when it's up and running).

MATT---



-Original Message-
From: Miguel Cavazos [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 12:14 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


good to hear theres going to be support for this phones, but why not put
it on the wiki??? so we can have all the faq in one place.

Miguel
On Mon, 2003-12-15 at 22:23, mattf wrote:
 I just got off of the phone with Scott Willard at Polycom and things seem
 promising. He's going to send me the latest stable boot firmware for the
 Soundpoint 500/600 phones and I will make that available on a webiste
 somewhere for people to download. 
 
 It seems like their big stumbling block to giving us the firmware and
admin
 docs for their phones is that they don't want to have to support end users
 of their phones. They usually have their resellers do support for specific
 PBXs that their phones work with and because none of their resellers
support
 Asterisk or sell Asterisk that means no one supports Asterisk users of
their
 phones. 
 
 I told him that we would be putting up a support website for their phones
 that they can point Asterisk end users to, to download the latest firmware
 and the admin docs as well as contact people for help with configuration.
He
 seemed to accept that idea and is going to send me a copy of the latest
 bootloader as a sign of goodwill for stalling for so long. 
 
 I am to present him with a document outlining what kind of support we will
 provide and how they can point end users that call polycom to us so that
we
 can help. I plan on putting up a simple website with a few FAQs and sample
 configs as well as some people that can be emailed or called to ask
 questions about Polycom on Asterisk. I'd love to have a few volunteers for
 that list so I don't get swamped :)
 
 I plan on hosting the website(donated by my company of course) at least in
 the near term just to get something up.
 
 Let me know if you're interested in helping out. I'll post the new
 bootloader on a web site when I get it.
 
 Thanks,
 
 MATT---
 
 
 
 -Original Message-
 From: mattf [mailto:[EMAIL PROTECTED]
 Sent: Monday, December 15, 2003 4:01 PM
 To: '[EMAIL PROTECTED]'
 Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
 
 
 Hello,
 
 I've talked with various people at Polycom about getting on their
developer
 program and they have been stalling me for weeks. The most information I
 received was from Scott Willard, head of IP phone sales for Polycom. He
said
 that the company is not sure of what direction they want to head with
 selling phones to end users in the IP-phone area(and letting their
firmware
 and admin manuals out in the open). They are planning to continue
 development of the IP phone line and not get into the PBX area. I sold the
 virtues of Asterisk to the best of my abilities and he seemed to be
 interested in at least the possibility of working with the community, but
he
 said the final decision would be made by the IP-phones division head of
 development. When he did not say.
 
 Scott also shed a little light on Polycom relationship with other IP phone
 companies, he said that Polycom licenses a lot of their speakerphone and
 other phone technologies to many companies including Cisco and Avaya but
 their hardware is made entirely differently than those companies, the
 resemblance to the Cisco phone line is purely coincidental.
 
 
 MATT---
 
 
 -Original Message-
 From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED]
 Sent: Monday, December 15, 2003 3:10 PM
 To: [EMAIL PROTECTED]
 Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware
 
 
 Has anyone on the list been able to locate and try out the 1.1.0 firmware?
 It was released in November, but I have yet to get my hands on it.  The
 Polycom site has way more docs online, but the link to the firmware only
 brings up the release notes.
 
 -sb
 ___
 Asterisk-Users mailing list
 [EMAIL

Re: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-16 Thread John Baker
We really need to push for an assigned tech from Polycom to talk to
asterisk-polycom-developers about problems with the SIP software and other
issues.  Any questions not covered by the wiki could be submitted to one of
us and if we can't answer it, then ask Polycom

John Baker
List Brokers, Inc.

- Original Message - 
From: mattf [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, December 16, 2003 10:41 AM
Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


 Hello,

 I've created a page on Wiki for the Polycom phones:
 http://www.voip-info.org/wiki-Polycom+Phones

 I don't have a problem with putting the FAQ and sample config for these on
 the voip-info site except for the fact that voip-info.org is really slow,
 does anyone else notice that? What kind of connection is it on?

 I will still have the downloads available on a faster server and will keep
 copies of the FAQ and sample configs there when we have them finished.

 I am waiting to hear back from Scott from Polycom about the final
agreement,
 but what it looks like is that the Asterisk community will have to support
 their phones on Asterisk by itself. This means that a few people will have
 access to the full Polycom developer system and we will post the new
 firmware releases on a website as they are made available. Also any
 non-defective-product support queries made to Polycom about integrating
with
 Asterisk will be directed by Polycom to the Asterisk-Polycom support
 website(when it's up and running).

 MATT---



 -Original Message-
 From: Miguel Cavazos [mailto:[EMAIL PROTECTED]
 Sent: Monday, December 15, 2003 12:14 PM
 To: '[EMAIL PROTECTED]'
 Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


 good to hear theres going to be support for this phones, but why not put
 it on the wiki??? so we can have all the faq in one place.

 Miguel
 On Mon, 2003-12-15 at 22:23, mattf wrote:
  I just got off of the phone with Scott Willard at Polycom and things
seem
  promising. He's going to send me the latest stable boot firmware for the
  Soundpoint 500/600 phones and I will make that available on a webiste
  somewhere for people to download.
 
  It seems like their big stumbling block to giving us the firmware and
 admin
  docs for their phones is that they don't want to have to support end
users
  of their phones. They usually have their resellers do support for
specific
  PBXs that their phones work with and because none of their resellers
 support
  Asterisk or sell Asterisk that means no one supports Asterisk users of
 their
  phones.
 
  I told him that we would be putting up a support website for their
phones
  that they can point Asterisk end users to, to download the latest
firmware
  and the admin docs as well as contact people for help with
configuration.
 He
  seemed to accept that idea and is going to send me a copy of the latest
  bootloader as a sign of goodwill for stalling for so long.
 
  I am to present him with a document outlining what kind of support we
will
  provide and how they can point end users that call polycom to us so that
 we
  can help. I plan on putting up a simple website with a few FAQs and
sample
  configs as well as some people that can be emailed or called to ask
  questions about Polycom on Asterisk. I'd love to have a few volunteers
for
  that list so I don't get swamped :)
 
  I plan on hosting the website(donated by my company of course) at least
in
  the near term just to get something up.
 
  Let me know if you're interested in helping out. I'll post the new
  bootloader on a web site when I get it.
 
  Thanks,
 
  MATT---
 
 
 
  -Original Message-
  From: mattf [mailto:[EMAIL PROTECTED]
  Sent: Monday, December 15, 2003 4:01 PM
  To: '[EMAIL PROTECTED]'
  Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
 
 
  Hello,
 
  I've talked with various people at Polycom about getting on their
 developer
  program and they have been stalling me for weeks. The most information I
  received was from Scott Willard, head of IP phone sales for Polycom. He
 said
  that the company is not sure of what direction they want to head with
  selling phones to end users in the IP-phone area(and letting their
 firmware
  and admin manuals out in the open). They are planning to continue
  development of the IP phone line and not get into the PBX area. I sold
the
  virtues of Asterisk to the best of my abilities and he seemed to be
  interested in at least the possibility of working with the community,
but
 he
  said the final decision would be made by the IP-phones division head of
  development. When he did not say.
 
  Scott also shed a little light on Polycom relationship with other IP
phone
  companies, he said that Polycom licenses a lot of their speakerphone and
  other phone technologies to many companies including Cisco and Avaya but
  their hardware is made entirely differently than those companies, the
  resemblance to the Cisco phone line is purely coincidental

RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-16 Thread mattf
Hello,

Here's part of the email I sent to Scott at Polycom:

We will also need a technical contact within Polycom that we can bring up
bugs and other issues with. You can limit this person's accessability to
only a few people if you like. We need this to deal with real issues with
the phone such as inconsistencies in the documentation and bugs with the
phone. John has already run into a few just in the last week.

I'll stress that when I talk to him today.

The bug process you stated is exactly how I want it to go as also.

MATT---


-Original Message-
From: John Baker [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 16, 2003 12:09 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] IP 500/600 1.1.0 Firmware


We really need to push for an assigned tech from Polycom to talk to
asterisk-polycom-developers about problems with the SIP software and other
issues.  Any questions not covered by the wiki could be submitted to one of
us and if we can't answer it, then ask Polycom

John Baker
List Brokers, Inc.

- Original Message - 
From: mattf [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, December 16, 2003 10:41 AM
Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


 Hello,

 I've created a page on Wiki for the Polycom phones:
 http://www.voip-info.org/wiki-Polycom+Phones

 I don't have a problem with putting the FAQ and sample config for these on
 the voip-info site except for the fact that voip-info.org is really slow,
 does anyone else notice that? What kind of connection is it on?

 I will still have the downloads available on a faster server and will keep
 copies of the FAQ and sample configs there when we have them finished.

 I am waiting to hear back from Scott from Polycom about the final
agreement,
 but what it looks like is that the Asterisk community will have to support
 their phones on Asterisk by itself. This means that a few people will have
 access to the full Polycom developer system and we will post the new
 firmware releases on a website as they are made available. Also any
 non-defective-product support queries made to Polycom about integrating
with
 Asterisk will be directed by Polycom to the Asterisk-Polycom support
 website(when it's up and running).

 MATT---



 -Original Message-
 From: Miguel Cavazos [mailto:[EMAIL PROTECTED]
 Sent: Monday, December 15, 2003 12:14 PM
 To: '[EMAIL PROTECTED]'
 Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


 good to hear theres going to be support for this phones, but why not put
 it on the wiki??? so we can have all the faq in one place.

 Miguel
 On Mon, 2003-12-15 at 22:23, mattf wrote:
  I just got off of the phone with Scott Willard at Polycom and things
seem
  promising. He's going to send me the latest stable boot firmware for the
  Soundpoint 500/600 phones and I will make that available on a webiste
  somewhere for people to download.
 
  It seems like their big stumbling block to giving us the firmware and
 admin
  docs for their phones is that they don't want to have to support end
users
  of their phones. They usually have their resellers do support for
specific
  PBXs that their phones work with and because none of their resellers
 support
  Asterisk or sell Asterisk that means no one supports Asterisk users of
 their
  phones.
 
  I told him that we would be putting up a support website for their
phones
  that they can point Asterisk end users to, to download the latest
firmware
  and the admin docs as well as contact people for help with
configuration.
 He
  seemed to accept that idea and is going to send me a copy of the latest
  bootloader as a sign of goodwill for stalling for so long.
 
  I am to present him with a document outlining what kind of support we
will
  provide and how they can point end users that call polycom to us so that
 we
  can help. I plan on putting up a simple website with a few FAQs and
sample
  configs as well as some people that can be emailed or called to ask
  questions about Polycom on Asterisk. I'd love to have a few volunteers
for
  that list so I don't get swamped :)
 
  I plan on hosting the website(donated by my company of course) at least
in
  the near term just to get something up.
 
  Let me know if you're interested in helping out. I'll post the new
  bootloader on a web site when I get it.
 
  Thanks,
 
  MATT---
 
 
 
  -Original Message-
  From: mattf [mailto:[EMAIL PROTECTED]
  Sent: Monday, December 15, 2003 4:01 PM
  To: '[EMAIL PROTECTED]'
  Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
 
 
  Hello,
 
  I've talked with various people at Polycom about getting on their
 developer
  program and they have been stalling me for weeks. The most information I
  received was from Scott Willard, head of IP phone sales for Polycom. He
 said
  that the company is not sure of what direction they want to head with
  selling phones to end users in the IP-phone area(and letting their
 firmware
  and admin manuals

RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-16 Thread Greg Hill
On Tue, 16 Dec 2003, mattf wrote:
 I've created a page on Wiki for the Polycom phones:
 http://www.voip-info.org/wiki-Polycom+Phones

 I don't have a problem with putting the FAQ and sample config for these
 on the voip-info site except for the fact that voip-info.org is really
 slow, does anyone else notice that? What kind of connection is it on?

I've noticed it slow sometimes.. might it be because of the processor load
of doing everything in php, rather than a limit on the internet pipe
coming out of that machine?

Greg


___
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users


RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-15 Thread mattf
Hello,

I've talked with various people at Polycom about getting on their developer
program and they have been stalling me for weeks. The most information I
received was from Scott Willard, head of IP phone sales for Polycom. He said
that the company is not sure of what direction they want to head with
selling phones to end users in the IP-phone area(and letting their firmware
and admin manuals out in the open). They are planning to continue
development of the IP phone line and not get into the PBX area. I sold the
virtues of Asterisk to the best of my abilities and he seemed to be
interested in at least the possibility of working with the community, but he
said the final decision would be made by the IP-phones division head of
development. When he did not say.

Scott also shed a little light on Polycom relationship with other IP phone
companies, he said that Polycom licenses a lot of their speakerphone and
other phone technologies to many companies including Cisco and Avaya but
their hardware is made entirely differently than those companies, the
resemblance to the Cisco phone line is purely coincidental.


MATT---


-Original Message-
From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 3:10 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware


Has anyone on the list been able to locate and try out the 1.1.0 firmware?
It was released in November, but I have yet to get my hands on it.  The
Polycom site has way more docs online, but the link to the firmware only
brings up the release notes.

-sb
___
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
___
Asterisk-Users mailing list
[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users


RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-15 Thread mattf
I just got off of the phone with Scott Willard at Polycom and things seem
promising. He's going to send me the latest stable boot firmware for the
Soundpoint 500/600 phones and I will make that available on a webiste
somewhere for people to download. 

It seems like their big stumbling block to giving us the firmware and admin
docs for their phones is that they don't want to have to support end users
of their phones. They usually have their resellers do support for specific
PBXs that their phones work with and because none of their resellers support
Asterisk or sell Asterisk that means no one supports Asterisk users of their
phones. 

I told him that we would be putting up a support website for their phones
that they can point Asterisk end users to, to download the latest firmware
and the admin docs as well as contact people for help with configuration. He
seemed to accept that idea and is going to send me a copy of the latest
bootloader as a sign of goodwill for stalling for so long. 

I am to present him with a document outlining what kind of support we will
provide and how they can point end users that call polycom to us so that we
can help. I plan on putting up a simple website with a few FAQs and sample
configs as well as some people that can be emailed or called to ask
questions about Polycom on Asterisk. I'd love to have a few volunteers for
that list so I don't get swamped :)

I plan on hosting the website(donated by my company of course) at least in
the near term just to get something up.

Let me know if you're interested in helping out. I'll post the new
bootloader on a web site when I get it.

Thanks,

MATT---



-Original Message-
From: mattf [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 4:01 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware


Hello,

I've talked with various people at Polycom about getting on their developer
program and they have been stalling me for weeks. The most information I
received was from Scott Willard, head of IP phone sales for Polycom. He said
that the company is not sure of what direction they want to head with
selling phones to end users in the IP-phone area(and letting their firmware
and admin manuals out in the open). They are planning to continue
development of the IP phone line and not get into the PBX area. I sold the
virtues of Asterisk to the best of my abilities and he seemed to be
interested in at least the possibility of working with the community, but he
said the final decision would be made by the IP-phones division head of
development. When he did not say.

Scott also shed a little light on Polycom relationship with other IP phone
companies, he said that Polycom licenses a lot of their speakerphone and
other phone technologies to many companies including Cisco and Avaya but
their hardware is made entirely differently than those companies, the
resemblance to the Cisco phone line is purely coincidental.


MATT---


-Original Message-
From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 3:10 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware


Has anyone on the list been able to locate and try out the 1.1.0 firmware?
It was released in November, but I have yet to get my hands on it.  The
Polycom site has way more docs online, but the link to the firmware only
brings up the release notes.

-sb
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___
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[EMAIL PROTECTED]
http://lists.digium.com/mailman/listinfo/asterisk-users
___
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RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware

2003-12-15 Thread Miguel Cavazos
good to hear theres going to be support for this phones, but why not put
it on the wiki??? so we can have all the faq in one place.

Miguel
On Mon, 2003-12-15 at 22:23, mattf wrote:
 I just got off of the phone with Scott Willard at Polycom and things seem
 promising. He's going to send me the latest stable boot firmware for the
 Soundpoint 500/600 phones and I will make that available on a webiste
 somewhere for people to download. 
 
 It seems like their big stumbling block to giving us the firmware and admin
 docs for their phones is that they don't want to have to support end users
 of their phones. They usually have their resellers do support for specific
 PBXs that their phones work with and because none of their resellers support
 Asterisk or sell Asterisk that means no one supports Asterisk users of their
 phones. 
 
 I told him that we would be putting up a support website for their phones
 that they can point Asterisk end users to, to download the latest firmware
 and the admin docs as well as contact people for help with configuration. He
 seemed to accept that idea and is going to send me a copy of the latest
 bootloader as a sign of goodwill for stalling for so long. 
 
 I am to present him with a document outlining what kind of support we will
 provide and how they can point end users that call polycom to us so that we
 can help. I plan on putting up a simple website with a few FAQs and sample
 configs as well as some people that can be emailed or called to ask
 questions about Polycom on Asterisk. I'd love to have a few volunteers for
 that list so I don't get swamped :)
 
 I plan on hosting the website(donated by my company of course) at least in
 the near term just to get something up.
 
 Let me know if you're interested in helping out. I'll post the new
 bootloader on a web site when I get it.
 
 Thanks,
 
 MATT---
 
 
 
 -Original Message-
 From: mattf [mailto:[EMAIL PROTECTED]
 Sent: Monday, December 15, 2003 4:01 PM
 To: '[EMAIL PROTECTED]'
 Subject: RE: [Asterisk-Users] IP 500/600 1.1.0 Firmware
 
 
 Hello,
 
 I've talked with various people at Polycom about getting on their developer
 program and they have been stalling me for weeks. The most information I
 received was from Scott Willard, head of IP phone sales for Polycom. He said
 that the company is not sure of what direction they want to head with
 selling phones to end users in the IP-phone area(and letting their firmware
 and admin manuals out in the open). They are planning to continue
 development of the IP phone line and not get into the PBX area. I sold the
 virtues of Asterisk to the best of my abilities and he seemed to be
 interested in at least the possibility of working with the community, but he
 said the final decision would be made by the IP-phones division head of
 development. When he did not say.
 
 Scott also shed a little light on Polycom relationship with other IP phone
 companies, he said that Polycom licenses a lot of their speakerphone and
 other phone technologies to many companies including Cisco and Avaya but
 their hardware is made entirely differently than those companies, the
 resemblance to the Cisco phone line is purely coincidental.
 
 
 MATT---
 
 
 -Original Message-
 From: Bisker, Scott (7805) [mailto:[EMAIL PROTECTED]
 Sent: Monday, December 15, 2003 3:10 PM
 To: [EMAIL PROTECTED]
 Subject: [Asterisk-Users] IP 500/600 1.1.0 Firmware
 
 
 Has anyone on the list been able to locate and try out the 1.1.0 firmware?
 It was released in November, but I have yet to get my hands on it.  The
 Polycom site has way more docs online, but the link to the firmware only
 brings up the release notes.
 
 -sb
 ___
 Asterisk-Users mailing list
 [EMAIL PROTECTED]
 http://lists.digium.com/mailman/listinfo/asterisk-users
 ___
 Asterisk-Users mailing list
 [EMAIL PROTECTED]
 http://lists.digium.com/mailman/listinfo/asterisk-users
 ___
 Asterisk-Users mailing list
 [EMAIL PROTECTED]
 http://lists.digium.com/mailman/listinfo/asterisk-users
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