Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Benjamin on Asterisk Mailing Lists
On Tue, 12 Oct 2004 13:19:31 +1000, Adam Goryachev
[EMAIL PROTECTED] wrote:
 
 Well, IMHO, I would expect it perfectly reasonable for one of three
 responses from the 'user' community (in order of likelihood):
 
 1) A resounding non-response
 2) A response of Well, get a X101P or TDMx0P and try it
 3) Some advice on how to resolve the problem.

I would like to promote the following code of conduct:

1) If you think somebody should be using the X100P instead of a
generic modem ...

*promote* the X100P, tell the user who asked for help about the
benefits of using an X100P, such as getting support included and why
he might find that support worthwhile paying for.

*kindly* remind him of the fact that Digium is supporting the Asterisk
project and that the user might want to consider part of the purchase
price as a donation towards the project if he thinks he doesn't need
the support.

*do not* lecture him, do not show any hostility, do not make any
statements like we won't help you if you don't buy XYZ

2) If you think you can help to solve a problem with a generic modem ...

*consider* to help in the same way as if it was an X100P or not help at all

then, when you reach a point that all your help didn't lead anywhere,
you may *promote* the X100P solution again by reminding the user tha
this is exactly the reason why they would want the support that comes
with the X100P.

if you do manage to solve his problem, *kindly* remind him that this
is a community that only exists because of contributors and that it
would be nice to see the user contributing something back in the
future.

3) If you don't want to help because it is a problem with a generic modem ...

then don't help and keep quiet.


 Most people don't use non digium hardware, so they have no experience
 with the intricacies that might go wrong for you, whether it is a
 hardware problem, driver incompatibility, or whatever, we don't know the
 hardware, we don't trust the reliability of the solution, etc... This is
 why you would most likely get one of the first two responses.

This assumes that the X100P is significantly different from the
generic modem in question, which may not be the case. A positive
approach would be to say let's see how we can make this work with the
experience of using an X100P. If the outcome then is indeed that the
generic modem is not working due to differences in the hardware, then
you have just gained a good argument in favour of purchasing the
X100P.

 Finally, when you are advising a NEW user, to add additional
 complications/limitations as the above, you are asking for trouble.

Not necessarily. A newbie is the best target to tell why they might
want to consider paying a little extra for the support that comes with
the X100P and if you do it right, you will achieve both

- an experience of being welcome to the Asterisk community and that we
are friendly and helpful
- an understanding that only the X100P carries a guarantee that it
will actually work


 The user buys a generic modem
 a) can't get asterisk to work after some days/weeks, and gives up, tells
 everyone that asterisk is crap, immature, and doesn't work

I venture to say that he will only do that if he found the community
to be unhelpful and hostile.

As long as we made an effort to help him, even if the outcome was that
it didn't wor, he will be more inclined to tell others that

- those Asterisk folks are a great lot, friendly and helpful
- those cheap modems don't work but according to the friendly lot on
the Asterisk mailing list, there is a company that is selling them
rebranded and at a premium with support and they will make sure it
does work; that it would seem worth while considering paying for that
support.

 b) gets asterisk to work, but has major stability problems, or even just
 minor annoying hangups/echo/whatever and so they drop it and tell people
 that it's crap

Here again, as long as the community will be friendly and helpful,
they are more likely to learn that others have no such problems and
that the reason is most likely to be found in unsuitable hardware, not
Asterisk itself.

 c) gets asterisk to work, and everything runs really smoothly. They tell
 everyone asterisk is great, and there is no need to buy the $100 card

If they get it to work, they will most likely join us here and become
part of the community. As such they will learn about the issue and
they are likely to pass on both the pros and cons, just like we do.


 So, you are limiting the number of people who can assist you to those
 who have used FreeBSD,

With the same logic Windoze lusers promote Windoze ... So you are
limiting the number of people who can assist you to those other 5%?

Remember this: Without BSD there would be no Zaptel because Jim Dixon
started Zaptel on BSD. So, show a little more gratitude please.

Then again, you are assuming that the differences are so significant
that an experienced Linux Asterisk user could not possibly assist an
experienced BSD 

RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Karl Dyson
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Adam Goryachev
 Sent: 12 October 2004 04:20
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Intel Modem vs Digium Cards
 
  Wow, that's a really sucky attitude.  I would expect 
 *Digium* to tell 
  him to go away and solve his own problems.  However, if the user 
  community does that, then this is one of the suckiest user 
 communities 
  I've run across in the free software world, and I've been 
 doing free software for many years.
 
 Well, IMHO, I would expect it perfectly reasonable for one of 
 three responses from the 'user' community (in order of likelihood):
 
 1) A resounding non-response
 2) A response of Well, get a X101P or TDMx0P and try it
 3) Some advice on how to resolve the problem.
 

I think it's a good thing the rest of the user community (IMHO) doesn't appear to 
follow your lead then!

I bought a £20 generic X101P from a local voip hardware supplier, and am rather 
pleased I did. It works most of the time, but drops calls occasionally. I originally 
thought this might be due to it being a cheap card, but I now find out that the Digium 
X100P/X101P is the same card with a heatsink, and is 5 times more expensive. Nice. 
Additionally, the problem appears to be that the AMD Duron/VIA chipset combination in 
my server doesn't get along with the X10(0|1)P cards, and so if I'd bought the pricey 
card, I'd still have problems, only solvable by another purchase, and also be 
significantly out of pocket.

FYI: I found all this out by use of Google, and the user community. I go searching for 
my solutions, and have not called Digium once, and would not expect them to answer 
calls on my card.

To resolve my problem, I may buy a Sipura-3000, I may buy a Digium TDM card. One I 
woiuld expect support from Digium for, one I would not.

Both I would expect to be able to *ask* a question here, and I would *hope* that 
people that had heard of what I'm using would respond. I would also hope that people 
that had ever heard of it would keep quiet rather than waste my bandwidth baiting me 
as to why I didn't buy their pet hardware choice of the moment.

Cheers for now,

Karl


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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Benjamin on Asterisk Mailing Lists
On Mon, 11 Oct 2004 23:58:30 -0500 (CDT), Joe Greco [EMAIL PROTECTED] wrote:
 what I've read leads me to believe that it won't be
 feasible to have large numbers (specifically, many more than two) of
 the X100P's in a single system.

The limitation you mention stems from interrupt conflicts which is a
problem unique to the x86 architecture. Use a Mac running LinuxPPC (ie
YDL3.01) and you can use as many X100P as the Mac has PCI slots (some
have six slots), no interrupt problems, no sound artifacts, it just
works.

This has been discussed on this list before, but since you seem to
have overlooked it, I thought you might be interested to be told about
this option. Perhaps we need to put this on the Wiki, so more people
will be able to find out about it.

Perhaps we should also put the idea into the heads of TerraSoft (the
sponsors of YDL) to start selling their own Intel modems with support
for Asterisk and Zaptel on YDL, just like Digium does.

TerraSoft sponsored the work Digium did to make Asterisk and Zaptel
work on PPC/YDL and they once were a Digium reseller. They lost
interest beause they didn't get enough orders. Would be a win for the
community to get them on board again.

rgds
benjk

-- 
Sunrise Telephone Systems, 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya,
Tokyo, Japan.

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Benjamin on Asterisk Mailing Lists
On Tue, 12 Oct 2004 09:05:02 +0100, Karl Dyson [EMAIL PROTECTED] wrote:
 It works most of the time, but drops calls occasionally.

and:

 To resolve my problem, I may buy a Sipura-3000

I don't know how much effort you have already made but keep in mind
that there are parameters in the Zaptel drivers which can be tweaked
to at least reduce false hangups significantly.

There is also a patch now which allows you to disable the disconnect
supervision on outgoing Zaptel calls only because that's the scenario
where you are most unlikely to need it.

rgds
benjk

-- 
Sunrise Telephone Systems, 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya,
Tokyo, Japan.

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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Karl Dyson
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Benjamin on Asterisk Mailing Lists
 Sent: 12 October 2004 09:36
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Intel Modem vs Digium Cards
 
 On Tue, 12 Oct 2004 09:05:02 +0100, Karl Dyson [EMAIL PROTECTED] wrote:
  It works most of the time, but drops calls occasionally.
 
 and:
 
  To resolve my problem, I may buy a Sipura-3000
 
 I don't know how much effort you have already made but keep 
 in mind that there are parameters in the Zaptel drivers which 
 can be tweaked to at least reduce false hangups significantly.

It doesn't look like false hangups (IMHO). Calls drop mid call,
regardles of volume. You can go for a week with no drops, and then get 5
in a day (with fairly consistent usage patterns).

Don't worry about effort involved -- it's installed in my house, and I
tinker when ever possible, and enjoy it. My wife isn't especially over
the moon with the dropped calls, but is a patient woman :)

 There is also a patch now which allows you to disable the 
 disconnect supervision on outgoing Zaptel calls only because 
 that's the scenario where you are most unlikely to need it.
 

I get dropped calls occasionally on both in and outbound calls, and to
aid diagnosis have a phone plugged directly into the line as well now (a
splitter now has the connection to the X100P and this additional
handset). If an inbound call drops, you can pick up this handset and
continue the call, this indicating the X100P is dropping the call.

I'd quite like to keep the internal card, and hence like the idea of
upgrading to a TDM400 This would allow me to continue to use
distinctive ringing, especially as I have a use for it(!), but I don't
want to spend money on a TDM11B kit only to find that it doesn't get
along with the amd/via combination. Is anyone using a TDM400 of any
description (preferably FXO *and* FXS just in case) with an AMD/Via
combination?

I don't think the Sipura does DRING, so would have to loose that
functionality if I go that route. On the plus side, I get failover
FXO-FXS on the sipura in the event the * server dies, or in the event
of a power failure. Swings and roundabouts!

Thanks,

Karl


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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Joe Greco
 On Mon, 11 Oct 2004 23:58:30 -0500 (CDT), Joe Greco [EMAIL PROTECTED] wrote:
  what I've read leads me to believe that it won't be
  feasible to have large numbers (specifically, many more than two) of
  the X100P's in a single system.
 
 The limitation you mention stems from interrupt conflicts which is a
 problem unique to the x86 architecture. Use a Mac running LinuxPPC (ie
 YDL3.01) and you can use as many X100P as the Mac has PCI slots (some
 have six slots), no interrupt problems, no sound artifacts, it just
 works.
 
 This has been discussed on this list before, but since you seem to
 have overlooked it, I thought you might be interested to be told about
 this option.

I haven't overlooked it, but appreciate your thoughtfulness anyways.  My
take on this is that with the X100P costing $100, and a Sipura 3000 
costing $130 (all $USD), you'd likely need to have a Mac laying around
in order to justify this from a cost point of view, because even at a
loaded configuration with six cards, you only save $180 ($30 * 6 slots)
and that's not a lot of money to buy a Mac with.

There may be other factors influencing decisions at a particular site,
and that's fine, but I suspect that there isn't going to be a mass run
on Mac PPC systems just so people can go do this.  

It's almost certainly more cost effective to do the PPC thing than to
do things like the Multitech MVP, but then again the Digium T1 card and
channel bank are pretty cost effective too, without the interrupt hit of
all those X100P's.  :-)

 Perhaps we need to put this on the Wiki, so more people
 will be able to find out about it.

By all means.

 Perhaps we should also put the idea into the heads of TerraSoft (the
 sponsors of YDL) to start selling their own Intel modems with support
 for Asterisk and Zaptel on YDL, just like Digium does.
 
 TerraSoft sponsored the work Digium did to make Asterisk and Zaptel
 work on PPC/YDL and they once were a Digium reseller. They lost
 interest beause they didn't get enough orders. Would be a win for the
 community to get them on board again.

Regards,

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
We call it the 'one bite at the apple' rule. Give me one chance [and] then I
won't contact you again. - Direct Marketing Ass'n position on e-mail spam(CNN)
With 24 million small businesses in the US alone, that's way too many apples.
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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Benjamin on Asterisk Mailing Lists
On Tue, 12 Oct 2004 08:57:52 -0500 (CDT), Joe Greco [EMAIL PROTECTED] wrote:
 take on this is that with the X100P costing $100, and a Sipura 3000
 costing $130 (all $USD), you'd likely need to have a Mac laying around
 in order to justify this from a cost point of view, because even at a
 loaded configuration with six cards, you only save $180 ($30 * 6 slots)
 and that's not a lot of money to buy a Mac with.

It depends on where you are and whether or not is is ok to use a
second hand vintage Mac.

I picked up a PowerMac 8500 with 128MB RAM and a 700 MB SCSI disk for
1500 yen (ca 13 USD) from a second hand store here in Tokyo. It's got
three PCI slots, so for a home, lab or pilot project, it could be
turned into a 3 PSTN line PBX for as little as another 20-25 USD
(using generic modems) and it would work, unlike the Sipura which is
unable to take incoming calls on a Japanese PSTN line.

A five or six PCI slot PM 9xxx can be found for 50-75 USD, so you
could build a five or six port FXO gateway for as little as 100 USD.
It'll be a pretty ugly, heavy and bulky FXO gateway but at that price
I'd say don't look a gift horse in the mouth. Even using Digium's
X100P, it would still be less than most 4 port FXO gateways and it
will be multi-protocol including IAX, which no other FXO gateway will
do at any price.

With a bit of luck one might find a bunch of second hand modems that
were originally sold in Japan and thereby even get the type approval,
unlike the X100P which doesn't have Japanese type approval.

I know of people in South America (Brazil and elsewhere) who use
vintage Macs with 5 and 6 generic modem cards. Those vintage Macs are
far more expensive down there (about 200-300 USD) but since they save
the exorbitant and in my opinion criminal import duties on those
modems, they still save at least 1000 USD which is a lot of money in
those places.

But even in the US, you should be able to pick up a vintage PM 9xxx
series Mac for well under 100 USD. The chance is that such a junk yard
bargain will give you much less headache than a bargain Intel box that
is new and any bet that the vintage Mac will outlive almost every new
Intel box. There are lemons amongst Macs, too, of course, but if it
has already survived since 1997 or 1998 then it will probably go on to
last forever because those machines were built for eternity.

 There may be other factors influencing decisions at a particular site,
 and that's fine, but I suspect that there isn't going to be a mass run
 on Mac PPC systems just so people can go do this.

And therein lies the opportunity. How else could you possibly expect
to get so much quality computer for so little money? ;-)

rgds
benjk

-- 
Sunrise Telephone Systems, 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya,
Tokyo, Japan.

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Chad Scott
On Oct 10, 2004, at 10:08 AM, Wolf Paul wrote:
dean collins [EMAIL PROTECTED] wrote:

However, those of us not working with hefty corporate budgets may not 
have the option of spending
$100 for a test machine when there's a more cost effective option 
available.
I'd seriously suggest, in your situation, that you just forgo 
connectivity to the PSTN altogether for testing.  Grab a soft phone, 
such as X-Lite or gnophone, and experiment with the dialplan and 
features that way.

If you want to go further, you can invest in an E1 card and the E1s to 
go with it.

If that warrants don't come asking for support then you guys are not 
much of a community but a sales
machine for Digium.
I think it's more that past experience has shown us that the Digium 
hardware just works out of the box with a minimum of effort.  They've 
done a very good job on both the hardware and the drivers to talk to 
it.  You're welcome to use whatever you want (that's the beauty of 
Asterisk!) but you'll have *far* less trouble with a Digium board.

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-12 Thread Flynn
On 10/12/2004, Benjamin on Asterisk Mailing Lists
[EMAIL PROTECTED] wrote a lot of stuff.

Good god ben, don't you ever go to sleep? It must be, what, 2am in Japan
now?? Heheh.. i would have thought you'd be pretty pooped out by now,
what with the long threads and flame wars on the digium vs clone vs
intel stuff that's been flying lately..

Cheers and G'nite
Flynn
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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Shaun Ewing
On Mon, 11 Oct 2004 00:10:26 +0100, David J Carter
[EMAIL PROTECTED] wrote:
 I beleive Telappliant in the UK are doing them for £55, ($35)
 
 http://www.voiptalk.org/products/index.php?cPath=27
 
 Dave

£55 is more like US$100 :-)
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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Dave Cotton
On Sun, 2004-10-10 at 22:32 -0500, Steven Critchfield wrote:
 On Mon, 2004-10-11 at 00:10 +0100, David J Carter wrote:
  I beleive Telappliant in the UK are doing them for £55, ($35)
  
  http://www.voiptalk.org/products/index.php?cPath=27
 
 Your conversion above is going the wrong way. a British pound is worth
 more than a US Dollar. In fact, 55 British pounds is nearly $100USD now.
 Look at http://www.xe.com/ucc/convert.cgi

No Steve, He works for NASA. :)
-- 
Dave Cotton [EMAIL PROTECTED]

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Benjamin on Asterisk Mailing Lists
On Mon, 11 Oct 2004 09:23:54 +0200, Dave Cotton
[EMAIL PROTECTED] wrote:
 No Steve, He works for NASA. :)

hilarious :-)

This reminds me of an anecdote I'd like to share ...

After WWII, US Army officials set new values for measurement units in
defeated Japan. At some point they came to a unit Yen, the character
of which can also be translated into circle when taken out of its
monetary context. The army officials quickly concluded that the new
value for the unit circle should be 360 degrees and so the
Yen-Dollar exchange rate was fixed at 360 yen to the dollar.

rgds
benjk

-- 
Sunrise Telephone Systems, 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya,
Tokyo, Japan.

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Joe Greco
 Cheap shot.
 
 Digium does Asterisk FOR FREE.

No.  As with most of us who support free software projects, we support 
them because it suits our business goals.  We don't do it for free.  The
investment in time, effort, and resources is paid back, frequently in a
way which can't directly be translated by accountants, but it is still
an investment, and it is expected to pay off.  There are massive benefits
to having other users in the community contributing towards and extending
the development.  Some of us don't even actively *advertise* our company's
association with the project in question, something which has been mildly
nagging at me about the Digium situation.

 They support themselves, which I hope 
 you agree is a necessary thing, by selling hardware, one instance of 
 which is the low-end X100P.
 
 Essentially the X100P is a slightly modified generic voicemodem THAT 
 COMES WITH CUSTOMER SUPPORT.  That is, along with its hardware 
 functionality comes the ability to call up and get help if you encounter 
 problems.

That seems quite reasonable.

 This list is intensely active, and the developers and others who provide 
 advice here are necessarily limited in the amount of attention they can 
 devote to (the often repetitive) questions coming from first-timers.

That seems quite reasonable as well.  There are, of course, many other
participants on the lists, and numerous resources which can be used to
help solve problems.

 Stir into that mix a first-timer who is undercutting the profit model 
 that enables Digium to offer us this wonderful software, 

And don't forget to trivialize the contributions of everyone else while
you're doing it,

 and then 
 sprinkle your obnoxious insult to the community on top, 

I didn't find it obnoxious or insulting.  In fact, I'd have to agree.  One
of the benefits to the whole free software movement is supposed to be the
freedom to make choices (or, if you prefer, the freedom not to be locked
in to a vendor).  If you're going to jump all over a guy who *wants* to
join the community, for not buying your Approved Vendor's Hardware, maybe
because he can't afford it or justify the cost, then it is you who are
damaging and limiting the growth of the community.

I would imagine that Digium made a conscious choice to use an existing
generic voicemodem chipset and to make its drivers compatible with generic
versions.  As a manufacturer, they certainly had the option to obfuscate
things at the hardware level - and they didn't.  If they truly wanted to
discourage people from doing this, why distribute a driver package that
recognizes and installs generic devices?

I believe Digium recognizes that they are adding significant value to an
otherwise-worth-$2.50-in-quantity, and are betting that most people will
see value in buying in at a premium.  However, it appears to me that they
have also chosen to invite people in who, for whatever reason, have not
chosen to purchase their hardware.  Looking at it from their point of view,
that makes *sense*, because if someone invests five bucks at Fry's on a
crummy softmodem, puts it in their box, discovers the joys of Asterisk,
and then sells other people on the wonders of Asterisk, Digium still
stands to profit.  The community grows, and being the main supplier of
Asterisk-compatible interface cards should remain a profitable business
because most commercial installations will want some level of support.

So for heaven's sake, don't dump on some guy for buying a generic
softmodem so he can play around.  Encourage it.  Say generic softmodem 
is better than alienating this guy.

 and you're going 
 to find that people (correctly) tell you to go away and solve your own 
 problems.

Wow, that's a really sucky attitude.  I would expect *Digium* to tell him
to go away and solve his own problems.  However, if the user community does
that, then this is one of the suckiest user communities I've run across in 
the free software world, and I've been doing free software for many years.

  From my perspective your primary problem isn't hardware; its your attitude.

And from mine, it's users with attitudes like yours.

As for me?  I'm shopping for cheap modem cards.  Why?

1) I'm on FreeBSD, so Digium probably won't support that.

2) I realistically expect to go all VoIP, except perhaps for fax, so I don't
   want to spend a ton on cards that I won't need.

3) I expect to do something like a Sipura 3000 if we retain a single POTS
   line, or maybe some sort of Cisco with ISDN BRI VIC cards if we keep the
   BRI's.

4) I don't really think my PPro200 PBX box will survive very well with
   having to handle the codec work anyways.

But I'm open to spending ten bucks to explore this method. 

If I was buying a Digium card and it didn't pan out, I'd probably want to
see if I could return it, and then there's all the annoyance of an RMA, and
time frames after which you can't return it, etc.  This way, I'm out a
whopping $10.90, and I can deal with that.

RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Martin Keding
Why don't you take this off-line were it belongs

Martin 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joe Greco
Sent: Monday, October 11, 2004 9:17 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Intel Modem vs Digium Cards


 Cheap shot.
 
 Digium does Asterisk FOR FREE.

No.  As with most of us who support free software projects, we support 
them because it suits our business goals.  We don't do it for free.  The
investment in time, effort, and resources is paid back, frequently in a way
which can't directly be translated by accountants, but it is still an
investment, and it is expected to pay off.  There are massive benefits to
having other users in the community contributing towards and extending the
development.  Some of us don't even actively *advertise* our company's
association with the project in question, something which has been mildly
nagging at me about the Digium situation.

 They support themselves, which I hope
 you agree is a necessary thing, by selling hardware, one instance of 
 which is the low-end X100P.
 
 Essentially the X100P is a slightly modified generic voicemodem THAT
 COMES WITH CUSTOMER SUPPORT.  That is, along with its hardware 
 functionality comes the ability to call up and get help if you encounter 
 problems.

That seems quite reasonable.

 This list is intensely active, and the developers and others who 
 provide
 advice here are necessarily limited in the amount of attention they can 
 devote to (the often repetitive) questions coming from first-timers.

That seems quite reasonable as well.  There are, of course, many other
participants on the lists, and numerous resources which can be used to help
solve problems.

 Stir into that mix a first-timer who is undercutting the profit model
 that enables Digium to offer us this wonderful software, 

And don't forget to trivialize the contributions of everyone else while
you're doing it,

 and then
 sprinkle your obnoxious insult to the community on top, 

I didn't find it obnoxious or insulting.  In fact, I'd have to agree.  One
of the benefits to the whole free software movement is supposed to be the
freedom to make choices (or, if you prefer, the freedom not to be locked in
to a vendor).  If you're going to jump all over a guy who *wants* to join
the community, for not buying your Approved Vendor's Hardware, maybe because
he can't afford it or justify the cost, then it is you who are damaging and
limiting the growth of the community.

I would imagine that Digium made a conscious choice to use an existing
generic voicemodem chipset and to make its drivers compatible with generic
versions.  As a manufacturer, they certainly had the option to obfuscate
things at the hardware level - and they didn't.  If they truly wanted to
discourage people from doing this, why distribute a driver package that
recognizes and installs generic devices?

I believe Digium recognizes that they are adding significant value to an
otherwise-worth-$2.50-in-quantity, and are betting that most people will see
value in buying in at a premium.  However, it appears to me that they have
also chosen to invite people in who, for whatever reason, have not chosen to
purchase their hardware.  Looking at it from their point of view, that makes
*sense*, because if someone invests five bucks at Fry's on a crummy
softmodem, puts it in their box, discovers the joys of Asterisk, and then
sells other people on the wonders of Asterisk, Digium still stands to
profit.  The community grows, and being the main supplier of
Asterisk-compatible interface cards should remain a profitable business
because most commercial installations will want some level of support.

So for heaven's sake, don't dump on some guy for buying a generic softmodem
so he can play around.  Encourage it.  Say generic softmodem 
is better than alienating this guy.

 and you're going
 to find that people (correctly) tell you to go away and solve your own 
 problems.

Wow, that's a really sucky attitude.  I would expect *Digium* to tell him to
go away and solve his own problems.  However, if the user community does
that, then this is one of the suckiest user communities I've run across in 
the free software world, and I've been doing free software for many years.

  From my perspective your primary problem isn't hardware; its your 
 attitude.

And from mine, it's users with attitudes like yours.

As for me?  I'm shopping for cheap modem cards.  Why?

1) I'm on FreeBSD, so Digium probably won't support that.

2) I realistically expect to go all VoIP, except perhaps for fax, so I don't
   want to spend a ton on cards that I won't need.

3) I expect to do something like a Sipura 3000 if we retain a single POTS
   line, or maybe some sort of Cisco with ISDN BRI VIC cards if we keep the
   BRI's.

4) I don't really think my PPro200 PBX box will survive very well with
   having to handle the codec work anyways.

But I'm open to spending ten bucks

Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Joe Greco
 Why don't you take this off-line were it belongs

You don't think discussions about the Asterisk user community belong on
asterisk-users?

It belongs right here.  Participants who want to alienate potential new
users just because they didn't buy a Digium product have a negative
effect on the community, and on Digium.

I don't hear any whining about people using Asterisk in an all-VoIP
configuration, where Digium also doesn't make any direct profit.

Let's just say I heartily disagree with your contention that this belongs
off-line.

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
We call it the 'one bite at the apple' rule. Give me one chance [and] then I
won't contact you again. - Direct Marketing Ass'n position on e-mail spam(CNN)
With 24 million small businesses in the US alone, that's way too many apples.
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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Kevin Walsh
Martin Keding [EMAIL PROTECTED] lazily top-posted:
 Why don't you take this off-line were it belongs
 
Perhaps because it's a discussion about Asterisk and Digium.

If you were expecting to see threads about carrots and broccoli in
this mail list, then you need to consider the possibility that you've
subscribed to the wrong list.

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Christopher Jacob
Ok, plenty of Cheap Shots all the way around... Can we call this a draw? I
believe what Paul was saying is IF the attitude from the list is don't buy
digium hardware don't come around here for help, than that is not in keeping
with the general OS community. I happen to agree.

I buy Digium hardware because I love the idea of sell the hardware open
source the code. (precisely the same reason I own a Squeeze Box) Not to
mention great quality, great services, etc. etc. However, you have to
understand $10 vs. $100 for proof of concept.

Let's work together to make OS the norm and not the exception.

~c



--

Message: 5
Date: Sun, 10 Oct 2004 13:49:39 -0500
From: Brian Capouch [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Intel Modem vs Digium Cards
To: Asterisk Users Mailing List - Non-Commercial Discussion
[EMAIL PROTECTED]
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=us-ascii; format=flowed

Wolf Paul wrote:

 
 However, those of us not working with hefty corporate budgets may not 
 have the option of spending
 $100 for a test machine when there's a more cost effective option 
 available.
 
. . . . .
 
 If that warrants don't come asking for support then you guys are not 
 much of a community but a sales
 machine for Digium.
 

Cheap shot.

Digium does Asterisk FOR FREE.  They support themselves, which I hope 
you agree is a necessary thing, by selling hardware, one instance of 
which is the low-end X100P.

Essentially the X100P is a slightly modified generic voicemodem THAT 
COMES WITH CUSTOMER SUPPORT.  That is, along with its hardware 
functionality comes the ability to call up and get help if you encounter 
problems.

This list is intensely active, and the developers and others who provide 
advice here are necessarily limited in the amount of attention they can 
devote to (the often repetitive) questions coming from first-timers.

Stir into that mix a first-timer who is undercutting the profit model 
that enables Digium to offer us this wonderful software, and then 
sprinkle your obnoxious insult to the community on top, and you're going 
to find that people (correctly) tell you to go away and solve your own 
problems.

 From my perspective your primary problem isn't hardware; its your attitude.


B.


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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Adam Goryachev
 Wow, that's a really sucky attitude.  I would expect *Digium* to tell him
 to go away and solve his own problems.  However, if the user community does
 that, then this is one of the suckiest user communities I've run across in 
 the free software world, and I've been doing free software for many years.

Well, IMHO, I would expect it perfectly reasonable for one of three
responses from the 'user' community (in order of likelihood):

1) A resounding non-response
2) A response of Well, get a X101P or TDMx0P and try it
3) Some advice on how to resolve the problem.

Reasoning:
Most people don't use non digium hardware, so they have no experience
with the intricacies that might go wrong for you, whether it is a
hardware problem, driver incompatibility, or whatever, we don't know the
hardware, we don't trust the reliability of the solution, etc... This is
why you would most likely get one of the first two responses.

Sure, there are some people who have used the hardware on this list,
there are some people who haven't but will attempt to help anyway by
presuming that your hardware/driver is all fine, etc...There may even be
some people who know enough to tell you that the hardware you have won't
work, or that you need to apply some obscure patch...

Finally, when you are advising a NEW user, to add additional
complications/limitations as the above, you are asking for trouble.
Sure, some people could express their opinions
better/differently/whatever, but at the end of the day, you have a few
potential outcomes:

The user buys a generic modem
a) can't get asterisk to work after some days/weeks, and gives up, tells
everyone that asterisk is crap, immature, and doesn't work

b) gets asterisk to work, but has major stability problems, or even just
minor annoying hangups/echo/whatever and so they drop it and tell people
that it's crap

c) gets asterisk to work, and everything runs really smoothly. They tell
everyone asterisk is great, and there is no need to buy the $100 card,
then we propogate all of the above chances for failure 

 As for me?  I'm shopping for cheap modem cards.  Why?
 
 1) I'm on FreeBSD, so Digium probably won't support that.

(I'm not saying freebsd is bad/better/worse/whatever).
So, you are limiting the number of people who can assist you to those
who have used FreeBSD, and then again to only those who have used a
generic modem.

BTW, I though digium was actually putting a reasonable amount of effort
into getting asterisk + drivers to work on FreeBSD, and have seen a
number of people claiming success.

 2) I realistically expect to go all VoIP, except perhaps for fax, so I don't
want to spend a ton on cards that I won't need.

If you need them, buy them, if you don't, don't. I don't see why you
would buy something that you 'might' need, regardless of the price??

 4) I don't really think my PPro200 PBX box will survive very well with
having to handle the codec work anyways.

There are other people that have had success with that sort of machine,
depending on the number of channels/codec conversions etc...

 But I'm open to spending ten bucks to explore this method. 
 
 If I was buying a Digium card and it didn't pan out, I'd probably want to
 see if I could return it, and then there's all the annoyance of an RMA, and
 time frames after which you can't return it, etc.  This way, I'm out a
 whopping $10.90, and I can deal with that.

Well, I would expect that you wouldn't need to RMA it, digium seem
pretty good at supporting their products... but, I don't want to spoil
your fun, get the cheap modem, worst case is you will either buy the
X101P, or will go away and tell people how bad asterisk is

 Oh.  That's over at ChiefValue.com.  Encore 56K V.92 Internal PCI Fax Modem,
 Model ENF656-ESW-INPR - Retail.  $5.90 plus $5.00 shipping.

I wish you luck, I know nothing about these generic modems, but it
doesn't look like that even comes close to mentioning the right
indicators to show that it would work but, like I said, I don't
know.

 Share the knowledge.  It's not bad for Digium.  The guy who wants to get
 into this telephony stuff for a cheap price, or just wants to see if it
 will work, he's going to be attracted by the ten dollar deal.  Let him do
 that and then preach the glories of Asterisk.

Or preach how crap asterisk is

 Remember this:  Digium can't grow (much) unless the community grows.  So
 help it grow.

By advocating sustainable growth methods... ie, promoting known good
hardware, which can be easily supported. Better options that the X101P
clones exist, such as the various ATA devices, or for ISDN there are
even more options. Look on the wiki for more, there is a lot of
information available there.

Just my 0.02c worth.

PS, for those people who feel like sending a message to the list saying
Don't use clone x101Ps, or whatever, please don't. The best response
you can send is a non-reply. Those people who want to support that user,
will, the rest of us 

Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Marconi Rivello
On Tue, 12 Oct 2004 13:19:31 +1000, Adam Goryachev
[EMAIL PROTECTED] wrote:
 PS, for those people who feel like sending a message to the list saying
 Don't use clone x101Ps, or whatever, please don't. The best response
 you can send is a non-reply. Those people who want to support that user,
 will, the rest of us should just keep quite. The same as you would keep
 quite if you know nothing about a sipura and you see a post about some
 wierd problem someone is having with their new sipura.

Well, I'm a generic modem user. And I'm really happy with it. It gave
me a lot of trouble at the beginning, but it wasn't the modem's fault,
it was the motherboard's. The source of the problem (the PCI
controller) was identified with the help of the Asterisk community
(which I really appreciate), and now there's no problem at all. And
official Digium hardware users had the same problems on such chipsets.

I bought the generic modem for some reasons:
1. I'm not exactly poor, but I don't have USD 100 laying around either.
2. Regarding 1: I am using it (for now) only for personal reasons, so
if it didn't work, I just couldn't afford to lose USD 100. 10 bucks
(the cheap modem price) was an acceptable risk.
3. Here in Brazil you just can't find this kind of hardware that easy.
It would be even more overpriced, or I would have to pay an absurd
import tax if I found an online store willing to ship it here.

To be honest, 1 and 2 were the real reasons. But 3 reinforces the others.

As for supporting (financially) Asterisk, there should be a donate
button on their website. Through Paypal, credit card, or whatever. I
still don't think a X100P is worth USD 100. But I would like to make a
contribution, as well as others that posted on the list. A lot of
small contributions can make a significant one.

And being forced to contribute doesn't make sense. A contribution is
a voluntary act. So if you want to contribute, it doesn't have to be
USD 90 (X100P - its real price). You could buy the cheap modem ($10)
and give the amount you find appropriate to Digium through a real
donation. If they are selling G729 licenses for $10, I believe that
even this amount would mean something to them.

Just my thoughts, and to keep the guy from being crucified alone. :)
Marconi.
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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-11 Thread Joe Greco
  Wow, that's a really sucky attitude.  I would expect *Digium* to tell him
  to go away and solve his own problems.  However, if the user community does
  that, then this is one of the suckiest user communities I've run across in 
  the free software world, and I've been doing free software for many years.
 
 Well, IMHO, I would expect it perfectly reasonable for one of three
 responses from the 'user' community (in order of likelihood):
 
 1) A resounding non-response
 2) A response of Well, get a X101P or TDMx0P and try it
 3) Some advice on how to resolve the problem.

All of those are quite reasonable, of course.

The bad attitude response to that user, however, seemed quite uncalled-
for.

 Reasoning:
 Most people don't use non digium hardware, so they have no experience
 with the intricacies that might go wrong for you, whether it is a
 hardware problem, driver incompatibility, or whatever, we don't know the
 hardware, we don't trust the reliability of the solution, etc... This is
 why you would most likely get one of the first two responses.
 
 Sure, there are some people who have used the hardware on this list,
 there are some people who haven't but will attempt to help anyway by
 presuming that your hardware/driver is all fine, etc...There may even be
 some people who know enough to tell you that the hardware you have won't
 work, or that you need to apply some obscure patch...
 
 Finally, when you are advising a NEW user, to add additional
 complications/limitations as the above, you are asking for trouble.
 Sure, some people could express their opinions
 better/differently/whatever, but at the end of the day, you have a few
 potential outcomes:
 
 The user buys a generic modem
 a) can't get asterisk to work after some days/weeks, and gives up, tells
 everyone that asterisk is crap, immature, and doesn't work

Yes, that seems bad.  However, free software projects always have that
problem.  Here's what really seems to happen:

User X has whatever experience with Package P.  User X says anything
about Package P to User Y, who has never heard of Package P.  The general
outcomes of that are not particularly negative - if Y has not heard of P,
that's bad.  If X conveys a positive experience to P, that's good.  If X
conveys a negative experience to P, well, you're not really any worse off
than when Y hadn't heard of P, but in fact Y may then still look at P
(and even come to a different conclusion).

The old saying about print whatever you like about me, just be sure to
spell my name right applies to free software projects quite well.

 b) gets asterisk to work, but has major stability problems, or even just
 minor annoying hangups/echo/whatever and so they drop it and tell people
 that it's crap

See above.  I'll further note that this sort of thing typically plagues
free software projects, and that people expect them to eventually be
worked out.  It won't stop many people from investigating.

Further, the X100P is itself apparently mainly a mild variation on a
standard chipset design.  That leaves some doubt as to whether or not
the experience would be significantly different between the X100P and
the generic.

 c) gets asterisk to work, and everything runs really smoothly. They tell
 everyone asterisk is great, and there is no need to buy the $100 card,
 then we propogate all of the above chances for failure 

Except that neither the $100 card nor the $5 card are viable in large
quantities in a single system, according to recent posts to this very 
list.

The guy who's been tasked by his boss to look at Asterisk is likely to
buy the more expensive card, /because/ of the support.

The guy who's playing with it at home is more likely to buy the $5 card,
and may have troubles, but at least he'll be playing with Asterisk,
rather than not playing with it.

In both cases, what I've read leads me to believe that it won't be
feasible to have large numbers (specifically, many more than two) of
the X100P's in a single system.

At that point, then, you're largely looking at people buying the X100P
as a platform for experimentation.  They'll either be moving on to some
TDM400P's or a T100P with a channel bank (etc) in order to implement 
that production system.

So option c) doesn't really concern me /too/ much.

I personally believe that Digium chose to implement things this way so
that people would have some options.

  As for me?  I'm shopping for cheap modem cards.  Why?
  
  1) I'm on FreeBSD, so Digium probably won't support that.
 
 (I'm not saying freebsd is bad/better/worse/whatever).
 So, you are limiting the number of people who can assist you to those
 who have used FreeBSD, and then again to only those who have used a
 generic modem.

I'm even further limiting myself because I really don't care too much if
I manage to get it to work, because I probably won't put that much effort
into it, and in fact may not even buy it to begin with, so that's an even
bigger limit.  :-)

 BTW, I though 

RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread Kevin Walsh
Brian West [EMAIL PROTECTED] wrote:
 Benjamin on Asterisk Mailing Lists [EMAIL PROTECTED] wrote:
 
  Having said that, you have a good case in favour of the Intel modems
  if you are in a country where the X100P doesn't have type approval but
  you can find an Intel modem (with the right chipset) that does. In
  such a case, using the Intel modem might be the only legal way to
  connect your Asterisk box to an analog PSTN line.
 
 Not really the X101P is really just a modem that already has the
 approvals. They stick a heatsink of the md3200 chip and call it an x101p.
 
That's an expensive heatsink. :-)

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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread Kevin Walsh
Brian Capouch [EMAIL PROTECTED] wrote:
 Wolf Paul wrote:
  If that warrants don't come asking for support then you guys are not 
  much of a community but a sales
  machine for Digium.
 
 Digium does Asterisk FOR FREE.

I wish people would stop posting misleading comments like that.

Asterisk is a community effort - not the work of just one person or
company.  Digium may well do Asterisk for free, but so does every
other contributor.

Please do not forget the loyal Asterisk community.  Asterisk would not
be anywhere close to where it is today without it.

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread James H. Thompson
Grandstreams are availabe for $65 quanity one, so its not hard to believe that you 
could get them
for $55 for larger quantities

http://froogle.google.com/froogle?q=grandstreamhl=enlr=tab=wfscoring=p


Jim

James H. Thompson
[EMAIL PROTECTED]

- Original Message - 
From: Steve Totaro [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion [EMAIL PROTECTED]
Sent: Sunday, October 10, 2004 8:11 AM
Subject: Re: [Asterisk-Users] Intel Modem vs Digium Cards


 i am still looking for the elusive $55 grandstreams.


 - Original Message - 
 From: dean collins [EMAIL PROTECTED]
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 [EMAIL PROTECTED]
 Sent: Sunday, October 10, 2004 1:46 PM
 Subject: RE: [Asterisk-Users] Intel Modem vs Digium Cards


 Lol, you're kidding right, go and look at what it costs to buy an
 alternative ip-pabx in comparison, and sorry but no corporate budget
 here, this is just a system for my home $100 on an old P3-700, and about
 the same on a card, and 2 $55 grandstream handsets along with some free
 sip softphone software. Hardly a fortune.

 On the other hand I think we are very fortunate that asterisk exists and
 cant help but get excited about where they will grow to.

 Dean



 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Wolf Paul
 Sent: Sunday, October 10, 2004 1:09 PM
 To: [EMAIL PROTECTED]
 Subject: [Asterisk-Users] Intel Modem vs Digium Cards

 dean collins [EMAIL PROTECTED] wrote:

 Rajeev, supporting Digium enables Asterisk to exist in the first place.
 
 Don't come asking for support here should you not be able to get these
 work alikes to operate correctly.
 
 I don't know Rajeev's situation, but here is mine:

 I am all for supporting Digium, and when I get ready to set up my
 production PBX I will buy
 their cards.

 However, those of us not working with hefty corporate budgets may not
 have the option of spending
 $100 for a test machine when there's a more cost effective option
 available.

 When I build my production machine, I will need multiple E1 ports; the
 FXO from the test machine will then
 land on my pile of no-longer-needed hardware. I'd rather use a $7 card
 for that than spend $100 which I will not be able to recover.

 (By the time I get two such Intel cards over here to Austria, I may well

 have spent $100 on shipping and customs charges, anyway).

 If that warrants don't come asking for support then you guys are not
 much of a community but a sales
 machine for Digium.

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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread David J Carter
I beleive Telappliant in the UK are doing them for £55, ($35)

http://www.voiptalk.org/products/index.php?cPath=27

Dave

Grandstreams are availabe for $65 quanity one, so its not hard to believe
that you could get them
for $55 for larger quantities


http://froogle.google.com/froogle?q=grandstreamhl=enlr=tab=wfscoring=p


Jim

James H. Thompson
[EMAIL PROTECTED]


 i am still looking for the elusive $55 grandstreams.


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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread Steven Critchfield
On Sun, 2004-10-10 at 21:34 +0100, Kevin Walsh wrote:
 Brian Capouch [EMAIL PROTECTED] wrote:
  Wolf Paul wrote:
   If that warrants don't come asking for support then you guys are not 
   much of a community but a sales
   machine for Digium.
  
  Digium does Asterisk FOR FREE.
 
 I wish people would stop posting misleading comments like that.

It isn't misleading, but as you point out, it isn't the full picture.

 Asterisk is a community effort - not the work of just one person or
 company.  Digium may well do Asterisk for free, but so does every
 other contributor.
 
 Please do not forget the loyal Asterisk community.  Asterisk would not
 be anywhere close to where it is today without it.

Without the first portion having been provided to the community, we
would probably be trying to shoe horn bayonne into what we currently use
asterisk for. 

Either way, I am thankfull for al who have contributed code to the
project. Thankfull for all who have pushed the code into new places. And
those who have purchased Digium hardware and kept food on Mark and
companies plate so that they code another day, month, or year more on
this wonderful project.

-- 
Steven Critchfield [EMAIL PROTECTED]

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RE: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread Steven Critchfield
On Mon, 2004-10-11 at 00:10 +0100, David J Carter wrote:
 I beleive Telappliant in the UK are doing them for £55, ($35)
 
 http://www.voiptalk.org/products/index.php?cPath=27

Your conversion above is going the wrong way. a British pound is worth
more than a US Dollar. In fact, 55 British pounds is nearly $100USD now.
Look at http://www.xe.com/ucc/convert.cgi

-- 
Steven Critchfield [EMAIL PROTECTED]

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Re: [Asterisk-Users] Intel Modem vs Digium Cards

2004-10-10 Thread Benjamin on Asterisk Mailing Lists
On Mon, 11 Oct 2004 00:10:26 +0100, David J Carter
[EMAIL PROTECTED] wrote:
 I beleive Telappliant in the UK are doing them for £55, ($35)

Whoa, that's an amazing exchange rate you've got there. I'm sure at
that rate some American cowboy will buy another London bridge and New
York taxis are going to standardise on Bentleys.

rgds
benjk

-- 
Sunrise Telephone Systems, 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya,
Tokyo, Japan.

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