> What I'm looking for is the ability to determine whether or not a queue
> has 
> any queue handlers (active agents), and if it does not, bypass sending
> the 
> caller to the queue and pass them on to a message or IVR system.
> 
> -Chris

http://bugs.digium.com/bug_view_page.php?bug_id=0000214

This is not exactly what you are looking for, but you can set a queue timeout.  Post a 
request to that bug for
the feature.

Kevin
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