RE: [Asterisk-Users] help with broken voicemail
drwxr-xr-x6 root root 1024 Oct 12 01:10 . drwxr-xr-x6 root root 1024 Oct 12 01:15 .. -rwxr-xr-x1 root root12801 Oct 11 21:28 busy.wav drwxr-xr-x2 root root 1024 Oct 11 21:28 cust3 -rwxr-xr-x1 root root 3051 Oct 11 21:28 greet.wav drwxr-xr-x2 root root 1024 Oct 11 21:28 inbox drwxr-xr-x2 root root 1024 Oct 12 01:10 old -rwxr-xr-x1 root root29895 Oct 11 21:28 unavail.wav drwxr-xr-x2 root root 1024 Oct 11 21:28 work -bash-2.05b# file unavail.wav unavail.wav: RIFF (little-endian) data, WAVE audio, GSM 6.10, mono 8000 Hz From: [EMAIL PROTECTED] on behalf of Tzafrir Cohen Sent: Wed 10/12/2005 2:38 AM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] help with broken voicemail On Tue, Oct 11, 2005 at 10:09:34PM -0400, Andy Goss wrote: > Update - > > I made a backup of my entire voicemail directory then deleted it. If I > then try and record a greeting, it works. Asterisk creates the folder > structure and records the greeting. If I try to copy the old file back > into the directory, it wont work. It's the same file name and > everything. The only thing I can figure might be an issue is that the > voicemail drive is mounted as msdos so maybe there is something > permissions different about the files that I cant see. > > Any help would be appreciated. Please post the output of the following two commands: ls -l /path/to/message.wav file /path/to/message.wav Is it indeed a valid wav/RIFF file? -- Tzafrir Cohen | [EMAIL PROTECTED] | VIM is http://tzafrir.org.il | | a Mutt's [EMAIL PROTECTED] | | best ICQ# 16849755 | | friend ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users <>___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] help with broken voicemail
On Tue, Oct 11, 2005 at 10:09:34PM -0400, Andy Goss wrote: > Update - > > I made a backup of my entire voicemail directory then deleted it. If I > then try and record a greeting, it works. Asterisk creates the folder > structure and records the greeting. If I try to copy the old file back > into the directory, it wont work. It's the same file name and > everything. The only thing I can figure might be an issue is that the > voicemail drive is mounted as msdos so maybe there is something > permissions different about the files that I cant see. > > Any help would be appreciated. Please post the output of the following two commands: ls -l /path/to/message.wav file /path/to/message.wav Is it indeed a valid wav/RIFF file? -- Tzafrir Cohen | [EMAIL PROTECTED] | VIM is http://tzafrir.org.il | | a Mutt's [EMAIL PROTECTED] | | best ICQ# 16849755 | | friend ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] help with broken voicemail
Update - After we converted all the audio to gsm, it miraculously started working. I still don't know why. If anyone knows how the wav49 codec or whatever can get screwed up, your input is still welcome. Thanks and goodnight, Andy -- H. Andy Goss Network Engineer Network Advocates Inc. Main: 502.412.1050 DID: 502.992.5933 Mobile: 502.387.8216 [EMAIL PROTECTED] > -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Andy Goss > Sent: Tuesday, October 11, 2005 10:10 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] help with broken voicemail > > Update - > > I made a backup of my entire voicemail directory then deleted it. If I > then try and record a greeting, it works. Asterisk creates the folder > structure and records the greeting. If I try to copy the old file back > into the directory, it wont work. It's the same file name and > everything. The only thing I can figure might be an issue is that the > voicemail drive is mounted as msdos so maybe there is something > permissions different about the files that I cant see. > > Any help would be appreciated. > > -- > H. Andy Goss > Network Engineer > Network Advocates Inc. > Main: 502.412.1050 > DID: 502.992.5933 > Mobile: 502.387.8216 > [EMAIL PROTECTED] > > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:asterisk-users- > > [EMAIL PROTECTED] On Behalf Of Andy Goss > > Sent: Tuesday, October 11, 2005 8:55 PM > > To: Asterisk Users Mailing List - Non-Commercial Discussion > > Subject: RE: [Asterisk-Users] help with broken voicemail > > > > Yes, the path exists, the files exist, and the permissions all are > 755, > > all owned by root and in group root. I cant figure it out for the > life > > of me. > > > > > > > > -- > > H. Andy Goss > > Network Engineer > > Network Advocates Inc. > > Main: 502.412.1050 > > DID: 502.992.5933 > > Mobile: 502.387.8216 > > [EMAIL PROTECTED] > > > > > > > -Original Message- > > > From: [EMAIL PROTECTED] > [mailto:asterisk-users- > > > [EMAIL PROTECTED] On Behalf Of El Flynn > > > Sent: Tuesday, October 11, 2005 8:45 PM > > > To: Asterisk Users Mailing List - Non-Commercial Discussion > > > Subject: Re: [Asterisk-Users] help with broken voicemail > > > > > > Andy Goss wrote: > > > > > > > Oct 11 20:32:58 WARNING[3048]: file.c:415 ast_filehelper: Unable > to > > open > > > > fd on /var/spool/asterisk/voicemail/default/5926/INBOX/msg.wav > > > > Oct 11 20:32:58 WARNING[3048]: file.c:793 ast_streamfile: Unable > to > > open > > > > /var/spool/asterisk/voicemail/default/5926/INBOX/msg (format > > ulaw): > > > > No such file or directory > > > > > > > > > > can you check that /var/spool/asterisk exists, and that all its > > > subdirectories > > > are intact? perhaps it got deleted by accident somehow? you might > also > > > want to > > > check the file permissions on the directories. > > > > > > flynn > > > > > > ___ > > > --Bandwidth and Colocation sponsored by Easynews.com -- > > > > > > Asterisk-Users mailing list > > > Asterisk-Users@lists.digium.com > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > To UNSUBSCRIBE or update options visit: > > >http://lists.digium.com/mailman/listinfo/asterisk-users > > ___ > > --Bandwidth and Colocation sponsored by Easynews.com -- > > > > Asterisk-Users mailing list > > Asterisk-Users@lists.digium.com > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users > ___ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] help with broken voicemail
Update - I made a backup of my entire voicemail directory then deleted it. If I then try and record a greeting, it works. Asterisk creates the folder structure and records the greeting. If I try to copy the old file back into the directory, it wont work. It's the same file name and everything. The only thing I can figure might be an issue is that the voicemail drive is mounted as msdos so maybe there is something permissions different about the files that I cant see. Any help would be appreciated. -- H. Andy Goss Network Engineer Network Advocates Inc. Main: 502.412.1050 DID: 502.992.5933 Mobile: 502.387.8216 [EMAIL PROTECTED] > -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Andy Goss > Sent: Tuesday, October 11, 2005 8:55 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] help with broken voicemail > > Yes, the path exists, the files exist, and the permissions all are 755, > all owned by root and in group root. I cant figure it out for the life > of me. > > > > -- > H. Andy Goss > Network Engineer > Network Advocates Inc. > Main: 502.412.1050 > DID: 502.992.5933 > Mobile: 502.387.8216 > [EMAIL PROTECTED] > > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:asterisk-users- > > [EMAIL PROTECTED] On Behalf Of El Flynn > > Sent: Tuesday, October 11, 2005 8:45 PM > > To: Asterisk Users Mailing List - Non-Commercial Discussion > > Subject: Re: [Asterisk-Users] help with broken voicemail > > > > Andy Goss wrote: > > > > > Oct 11 20:32:58 WARNING[3048]: file.c:415 ast_filehelper: Unable to > open > > > fd on /var/spool/asterisk/voicemail/default/5926/INBOX/msg.wav > > > Oct 11 20:32:58 WARNING[3048]: file.c:793 ast_streamfile: Unable to > open > > > /var/spool/asterisk/voicemail/default/5926/INBOX/msg (format > ulaw): > > > No such file or directory > > > > > > > can you check that /var/spool/asterisk exists, and that all its > > subdirectories > > are intact? perhaps it got deleted by accident somehow? you might also > > want to > > check the file permissions on the directories. > > > > flynn > > > > ___ > > --Bandwidth and Colocation sponsored by Easynews.com -- > > > > Asterisk-Users mailing list > > Asterisk-Users@lists.digium.com > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users > ___ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] help with broken voicemail
Yes, the path exists, the files exist, and the permissions all are 755, all owned by root and in group root. I cant figure it out for the life of me. -- H. Andy Goss Network Engineer Network Advocates Inc. Main: 502.412.1050 DID: 502.992.5933 Mobile: 502.387.8216 [EMAIL PROTECTED] > -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of El Flynn > Sent: Tuesday, October 11, 2005 8:45 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] help with broken voicemail > > Andy Goss wrote: > > > Oct 11 20:32:58 WARNING[3048]: file.c:415 ast_filehelper: Unable to open > > fd on /var/spool/asterisk/voicemail/default/5926/INBOX/msg.wav > > Oct 11 20:32:58 WARNING[3048]: file.c:793 ast_streamfile: Unable to open > > /var/spool/asterisk/voicemail/default/5926/INBOX/msg (format ulaw): > > No such file or directory > > > > can you check that /var/spool/asterisk exists, and that all its > subdirectories > are intact? perhaps it got deleted by accident somehow? you might also > want to > check the file permissions on the directories. > > flynn > > ___ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] help with broken voicemail
Andy Goss wrote: Oct 11 20:32:58 WARNING[3048]: file.c:415 ast_filehelper: Unable to open fd on /var/spool/asterisk/voicemail/default/5926/INBOX/msg.wav Oct 11 20:32:58 WARNING[3048]: file.c:793 ast_streamfile: Unable to open /var/spool/asterisk/voicemail/default/5926/INBOX/msg (format ulaw): No such file or directory can you check that /var/spool/asterisk exists, and that all its subdirectories are intact? perhaps it got deleted by accident somehow? you might also want to check the file permissions on the directories. flynn ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
