Re: [Asterisk-Users] timeout with queue SOLVED

2005-09-16 Thread Wolfgang Lumpp
In extensions.conf I have changed the queue command from:
exten => 1,1,Queue(itsupport|n|||50)
to:
exten => 1,1,Queue(itsupport|tT|||50)
Now it works as it should.

Regards
Wolfgang

Am Donnerstag, 15. September 2005 08:21 schrieb Wolfgang Lumpp:
> Am Mittwoch, 14. September 2005 19:12 schrieb Sander:
> > In queues.conf
> >
> >
> >  ; How long do we let the phone ring before we consider this a timeout...
> > ;
> > timeout = 15
>
> This is set in queues.conf
>
> > But this is just the function how long the phones will ring you should
> > not set this option to long or your phone will stop ringing if a timeout
> > is set in your phone
> >
> > But when the line hangs up after timeout you have set an option at the
> > queue like this below it will stay in queue for 15 seconds then hangs up
> >
> > exten => 121,2,Queue(121|tT|||15)
>
> Here I have tried with 30 up to 120
> Every time after the second "Nobody picked up in 15000ms" I get the
> "Exiting on time-out cycle Stopped music on hold on CAPI/contr1/s-0"
> So the 3rd Queue member isn't called.
> Below are the configs
>
> > Hi,
> >
> > I've setup a queue with 3 sip members.
> > I've tried with "random" and "roundrobin" and different timeout settings
> > in musiconhold.conf Always after the second "Nobody picked up in 15000ms"
> > I get "Exiting on time-out cycle Stopped music on hold on
> > CAPI/contr1/s-0"
> >
> > Where can I increase this timeout?
> > asterisk 1.0.9 on linux 2.6.11 SuSE 9.3
>
> queues.conf
>
> [general]
>
> [default]
>
> [itsupport]
>
> music = default
>
> strategy = roundrobin
>
> retry = 5
>
> maxlen = 5
>
> member => sip/980
> member => sip/981
> member => sip/982
>
>
> extensions.conf
>
>
> [general]
>
> static=yes
>
> writeprotect=yes
>
> [globals]
>
> OUTBOUND=CAPI/contr1/
> WOL=SIP/980
> JSK=SIP/981
> SGA=SIP/982
> EVERYONE=${WOL}&${SGA}&${JSK}
>
> [default]
>
> include => mainmenu
>
> [outbound]
>
> include => externalcalls
> include => international
>
> [inbound-from-local]
> exten => i,1,Playback(invalid)
> exten => i,2,Hangup
> include => internalextensions
> include => outbound
>
> [inbound-from-sip]
>
> include => default
>
> [international]
>
> exten => _00.,1,Congestion
>
> exten => _14100.,1,Congestion
>
> [externalcalls]
>
> exten => _0.,1,Dial(${OUTBOUND}/b0${EXTEN},40,tT)
> exten => _0.,2,Congestion
> exten => _XXX,1,Dial(${OUTBOUND}/b${EXTEN},40,tT)
> exten => _XXX.,2,Congestion
>
> [inbound-from-sip]
>
> include => default
>
> [internalextensions]
>
> exten => 980,1,Macro(stdexten,980,${WOL})
> exten => wol,1,Goto(980|1)
> exten => 981,1,Macro(stdexten,981,${JSK})
> exten => jsk,1,Goto(981|1)
> exten => 982,1,Macro(stdexten,982,${SGA})
> exten => sga,1,Goto(982|1)
>
> [macro-stdexten]
> exten => s,1,Playback(transfer)
> exten => s,2,Dial(${ARG2},25,m)
> exten => s,3,Hangup()
>
>
> [mainmenu]
> exten => s,1,Wait,1   ; Wait a second, just for fun
> exten => s,2,Answer   ; Answer the line
> exten => s,3,DigitTimeout,5   ; Set Digit Timeout to 5 seconds
> exten => s,4,ResponseTimeout,130  ; Set Response Timeout to 10 
> seconds
> exten => s,5,BackGround(fallsenglisch) ;
> exten => s,6,BackGround(willkommen) ;
> exten => s,7,BackGround(probleme) ;
> exten => s,8,BackGround(it-menu)
> exten => s,9,Goto(s,5)
>
> exten => 1,1,Queue(itsupport|n|||50)
>
> exten => 2,1,Goto(s,5)
>
> exten => 5,1,BackGround(willkommen-en)
> exten => 5,2,BackGround(probleme-en)
> exten => 5,3,BackGround(it-menu-en)
> exten => 5,4,Goto(5,1)
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Re: [Asterisk-Users] timeout with queue

2005-09-14 Thread Wolfgang Lumpp
Am Mittwoch, 14. September 2005 19:12 schrieb Sander:
> In queues.conf
>
>
>  ; How long do we let the phone ring before we consider this a timeout...
> ;
> timeout = 15
This is set in queues.conf

>
> But this is just the function how long the phones will ring you should not
> set this option to long or your phone will stop ringing if a timeout is set
> in your phone
>
> But when the line hangs up after timeout you have set an option at the
> queue like this below it will stay in queue for 15 seconds then hangs up
>
> exten => 121,2,Queue(121|tT|||15)
Here I have tried with 30 up to 120
Every time after the second "Nobody picked up in 15000ms" I get the
"Exiting on time-out cycle Stopped music on hold on CAPI/contr1/s-0"
So the 3rd Queue member isn't called.
Below are the configs

> Hi,
>
> I've setup a queue with 3 sip members.
> I've tried with "random" and "roundrobin" and different timeout settings in
> musiconhold.conf Always after the second "Nobody picked up in 15000ms" I
> get "Exiting on time-out cycle Stopped music on hold on CAPI/contr1/s-0"
>
> Where can I increase this timeout?
> asterisk 1.0.9 on linux 2.6.11 SuSE 9.3

queues.conf

[general]

[default]

[itsupport]

music = default

strategy = roundrobin

retry = 5

maxlen = 5

member => sip/980
member => sip/981
member => sip/982


extensions.conf


[general]

static=yes

writeprotect=yes

[globals]

OUTBOUND=CAPI/contr1/
WOL=SIP/980
JSK=SIP/981
SGA=SIP/982
EVERYONE=${WOL}&${SGA}&${JSK}

[default]

include => mainmenu

[outbound]

include => externalcalls
include => international

[inbound-from-local]
exten => i,1,Playback(invalid)
exten => i,2,Hangup
include => internalextensions
include => outbound

[inbound-from-sip]

include => default

[international]

exten => _00.,1,Congestion

exten => _14100.,1,Congestion

[externalcalls]

exten => _0.,1,Dial(${OUTBOUND}/b0${EXTEN},40,tT)
exten => _0.,2,Congestion
exten => _XXX,1,Dial(${OUTBOUND}/b${EXTEN},40,tT)
exten => _XXX.,2,Congestion

[inbound-from-sip]

include => default

[internalextensions]

exten => 980,1,Macro(stdexten,980,${WOL})
exten => wol,1,Goto(980|1)
exten => 981,1,Macro(stdexten,981,${JSK})
exten => jsk,1,Goto(981|1)
exten => 982,1,Macro(stdexten,982,${SGA})
exten => sga,1,Goto(982|1)

[macro-stdexten]
exten => s,1,Playback(transfer)
exten => s,2,Dial(${ARG2},25,m) 
exten => s,3,Hangup()


[mainmenu]
exten => s,1,Wait,1 ; Wait a second, just for fun
exten => s,2,Answer ; Answer the line
exten => s,3,DigitTimeout,5 ; Set Digit Timeout to 5 seconds
exten => s,4,ResponseTimeout,130; Set Response Timeout to 10 
seconds
exten => s,5,BackGround(fallsenglisch) ;
exten => s,6,BackGround(willkommen) ;
exten => s,7,BackGround(probleme)   ;
exten => s,8,BackGround(it-menu)
exten => s,9,Goto(s,5)

exten => 1,1,Queue(itsupport|n|||50)

exten => 2,1,Goto(s,5)

exten => 5,1,BackGround(willkommen-en)
exten => 5,2,BackGround(probleme-en)
exten => 5,3,BackGround(it-menu-en)
exten => 5,4,Goto(5,1)
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RE: [Asterisk-Users] timeout with queue

2005-09-14 Thread Sander



In queues.conf 


 ; How long do we let the phone ring before we consider this a timeout...
;
timeout = 15

But this is just the function how long the phones will ring you should not
set this option to long or your phone will stop ringing if a timeout is set
in your phone

But when the line hangs up after timeout you have set an option at the queue
like this below it will stay in queue for 15 seconds then hangs up

exten => 121,2,Queue(121|tT|||15)
Exten => 121,3,Hangup



-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Namens Wolfgang Lumpp
Verzonden: woensdag 14 september 2005 16:25
Aan: asterisk-users@lists.digium.com
Onderwerp: [Asterisk-Users] timeout with queue

Hi,

I've setup a queue with 3 sip members.
I've tried with "random" and "roundrobin" and different timeout settings in
musiconhold.conf Always after the second "Nobody picked up in 15000ms" I get
"Exiting on time-out cycle Stopped music on hold on CAPI/contr1/s-0"

Where can I increase this timeout?
asterisk 1.0.9 on linux 2.6.11 SuSE 9.3

Thanks a lot
Regards
Wolfgang
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