RE: [asterisk-users] Polycom IP601 - some hints working, not others?

2007-01-17 Thread Robert Jenkins
Hi,

I've just realised - the directory entries that have working Buddy watch are
the first in sequence when the extensions are sorted into NAME order, which
the phones do when saving their directory files.

Looks like it could be a watch limit in that version of the firmware?

Robert Jenkins.


 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Robert Jenkins
 Sent: 16 January 2007 20:44
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: [asterisk-users] Polycom IP601 - some hints working, 
 not others?
 
 Hi,
 I've got an Asterisk setup including a TDM2400 for analog 
 trunks  extensions plus two IP501s  an IP601 (all firmware 
 1.6.7 as supplied).
 
 The initial buddy / hint setup was fairly straightforward, 
 but I have a strange problem in that some extensions don't 
 show any status indication.
 
 Asterisk (V 1.2.13) CLI report for 'show hints' seems to 
 indicate that the hints are set up correctly, but the phones 
 are just not attempting to monitor certain extensions:-
 
   -= Registered Asterisk Dial Plan Hints =-
304: ZAP/4 State:Idle   Watchers  0
303: ZAP/3 State:Idle   Watchers  0
302: ZAP/2 State:Idle   Watchers  0
301: ZAP/1 State:Idle   Watchers  0
210: ZAP/16State:Idle   Watchers  0
209: ZAP/15State:Idle   Watchers  0
208: ZAP/14State:Idle   Watchers  3
207: ZAP/13State:Idle   Watchers  3
206: ZAP/12State:Idle   Watchers  3
205: ZAP/11State:Idle   Watchers  0
204: ZAP/10State:Idle   Watchers  3
203: ZAP/9 State:Idle   Watchers  0
202: SIP/202   State:Idle   Watchers  3
201: SIP/201   State:Idle   Watchers  3
200: SIP/200   State:Idle   Watchers  3
  
 The (mac)-directory.xml files have all the extensions in, in 
 identical format, but the phones simply don't seem to be 
 subscribing to certain 'buddys' to show the status.
 
 I've tried deleting directory entries at both an IP501 and 
 the IP601 and re-creating them, with  without rebooting, but 
 with no effect.
 All entries have buddy watch enabled.
 The list of working / not working indications is consistent 
 across reboots of both the phones and the Asterisk PC.
 
 Any ideas appreciated,
 
 Robert Jenkins.
 
 
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Re: [asterisk-users] Polycom IP601 - some hints working, not others?

2007-01-17 Thread Kenneth Padgett

I've just realised - the directory entries that have working Buddy watch are
the first in sequence when the extensions are sorted into NAME order, which
the phones do when saving their directory files.

Looks like it could be a watch limit in that version of the firmware?


Could it be that it's only watching the one's it has available lines
to give a buddy line to? Example, I have my IP601 (6 line phone) setup
with 3 lines worth of my extension (so I can more easily handle three
calls at once). That leaves the other three for the buddies I use most
so I can direct dial and monitor them with the in-use light.

I also have the hint application in my extentions.conf dialplan, I'm
assuming you have that covered.

-Kenneth
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RE: [asterisk-users] Polycom IP601 - some hints working, not others?

2007-01-16 Thread Damon Estep
Are all of the sip phones in the same context?

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Robert Jenkins
 Sent: Tuesday, January 16, 2007 1:44 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: [asterisk-users] Polycom IP601 - some hints working, not
others?
 
 Hi,
 I've got an Asterisk setup including a TDM2400 for analog trunks 
 extensions plus two IP501s  an IP601 (all firmware 1.6.7 as
supplied).
 
 The initial buddy / hint setup was fairly straightforward, but I have
a
 strange problem in that some extensions don't show any status
indication.
 
 Asterisk (V 1.2.13) CLI report for 'show hints' seems to indicate that
the
 hints are set up correctly, but the phones are just not attempting to
 monitor certain extensions:-
 
   -= Registered Asterisk Dial Plan Hints =-
304 : ZAP/4 State:Idle
 Watchers  0
303 : ZAP/3 State:Idle
 Watchers  0
302 : ZAP/2 State:Idle
 Watchers  0
301 : ZAP/1 State:Idle
 Watchers  0
210 : ZAP/16State:Idle
 Watchers  0
209 : ZAP/15State:Idle
 Watchers  0
208 : ZAP/14State:Idle
 Watchers  3
207 : ZAP/13State:Idle
 Watchers  3
206 : ZAP/12State:Idle
 Watchers  3
205 : ZAP/11State:Idle
 Watchers  0
204 : ZAP/10State:Idle
 Watchers  3
203 : ZAP/9 State:Idle
 Watchers  0
202 : SIP/202   State:Idle
 Watchers  3
201 : SIP/201   State:Idle
 Watchers  3
200 : SIP/200   State:Idle
 Watchers  3
 
 
 The (mac)-directory.xml files have all the extensions in, in identical
 format, but the phones simply don't seem to be subscribing to certain
 'buddys' to show the status.
 
 I've tried deleting directory entries at both an IP501 and the IP601
and
 re-creating them, with  without rebooting, but with no effect.
 All entries have buddy watch enabled.
 The list of working / not working indications is consistent across
reboots
 of both the phones and the Asterisk PC.
 
 Any ideas appreciated,
 
 Robert Jenkins.
 
 
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 asterisk-users mailing list
 To UNSUBSCRIBE or update options visit:
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RE: [asterisk-users] Polycom IP601 - some hints working, not others?

2007-01-16 Thread Robert Jenkins
Hi,

Yes, there are just the three Polycoms (200 - 202), the rest of the system
is analog. The Polycoms always 'see' each other, the problem is with them
seeing some Zap channels.

Although the 501s don't have the display of the 601 plus sidecar, from
Asterisks point of view the 'watchers' count is always 3 or 0, so all the
Polycom phones appear to be behaving identically, all or none show status,
in respect of each contact.

(In the 'Show Hints' list, the lines with 'Watchers 0' are the extensions
that don't show status).

Robert Jenkins. 

 -Original Message-
 From: Damon Estep [mailto:[EMAIL PROTECTED] 
 Sent: 16 January 2007 22:46
 To: [EMAIL PROTECTED]; Asterisk Users Mailing List - 
 Non-Commercial Discussion
 Subject: RE: [asterisk-users] Polycom IP601 - some hints 
 working, not others?
 
 Are all of the sip phones in the same context?
 
  -Original Message-
  From: [EMAIL PROTECTED] 
 [mailto:asterisk-users- 
  [EMAIL PROTECTED] On Behalf Of Robert Jenkins
  Sent: Tuesday, January 16, 2007 1:44 PM
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
  Subject: [asterisk-users] Polycom IP601 - some hints working, not
 others?
  
  Hi,
  I've got an Asterisk setup including a TDM2400 for analog trunks  
  extensions plus two IP501s  an IP601 (all firmware 1.6.7 as
 supplied).
  
  The initial buddy / hint setup was fairly straightforward, 
 but I have
 a
  strange problem in that some extensions don't show any status
 indication.
  
  Asterisk (V 1.2.13) CLI report for 'show hints' seems to 
 indicate that
 the
  hints are set up correctly, but the phones are just not 
 attempting to 
  monitor certain extensions:-
  
-= Registered Asterisk Dial Plan Hints =-
 304: ZAP/4 State:Idle   Watchers  0
 303: ZAP/3 State:Idle   Watchers  0
 302: ZAP/2 State:Idle   Watchers  0
 301: ZAP/1 State:Idle   Watchers  0
 210: ZAP/16State:Idle   Watchers  0
 209: ZAP/15State:Idle   Watchers  0
 208: ZAP/14State:Idle   Watchers  3
 207: ZAP/13State:Idle   Watchers  3
 206: ZAP/12State:Idle   Watchers  3
 205: ZAP/11State:Idle   Watchers  0
 204: ZAP/10State:Idle   Watchers  3
 203: ZAP/9 State:Idle   Watchers  0
 202: SIP/202   State:Idle   Watchers  3
 201: SIP/201   State:Idle   Watchers  3
 200: SIP/200   State:Idle   Watchers  3
  
  
  The (mac)-directory.xml files have all the extensions in, 
 in identical 
  format, but the phones simply don't seem to be subscribing 
 to certain 
  'buddys' to show the status.
  
  I've tried deleting directory entries at both an IP501 and the IP601
 and
  re-creating them, with  without rebooting, but with no effect.
  All entries have buddy watch enabled.
  The list of working / not working indications is consistent across
 reboots
  of both the phones and the Asterisk PC.
  
  Any ideas appreciated,
  
  Robert Jenkins.
  
  
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RE: [asterisk-users] Polycom IP601 - some hints working, not others?

2007-01-16 Thread Damon Estep
You are trying to subscribe to a non SIP channel?

Not sure that can be done...never tried.

-Original Message-
From: Robert Jenkins [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, January 16, 2007 4:43 PM
To: Damon Estep; 'Asterisk Users Mailing List - Non-Commercial
Discussion'
Subject: RE: [asterisk-users] Polycom IP601 - some hints working, not
others?

Hi,

Yes, there are just the three Polycoms (200 - 202), the rest of the
system
is analog. The Polycoms always 'see' each other, the problem is with
them
seeing some Zap channels.

Although the 501s don't have the display of the 601 plus sidecar, from
Asterisks point of view the 'watchers' count is always 3 or 0, so all
the
Polycom phones appear to be behaving identically, all or none show
status,
in respect of each contact.

(In the 'Show Hints' list, the lines with 'Watchers 0' are the
extensions
that don't show status).

Robert Jenkins. 

 -Original Message-
 From: Damon Estep [mailto:[EMAIL PROTECTED] 
 Sent: 16 January 2007 22:46
 To: [EMAIL PROTECTED]; Asterisk Users Mailing List - 
 Non-Commercial Discussion
 Subject: RE: [asterisk-users] Polycom IP601 - some hints 
 working, not others?
 
 Are all of the sip phones in the same context?
 
  -Original Message-
  From: [EMAIL PROTECTED] 
 [mailto:asterisk-users- 
  [EMAIL PROTECTED] On Behalf Of Robert Jenkins
  Sent: Tuesday, January 16, 2007 1:44 PM
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
  Subject: [asterisk-users] Polycom IP601 - some hints working, not
 others?
  
  Hi,
  I've got an Asterisk setup including a TDM2400 for analog trunks  
  extensions plus two IP501s  an IP601 (all firmware 1.6.7 as
 supplied).
  
  The initial buddy / hint setup was fairly straightforward, 
 but I have
 a
  strange problem in that some extensions don't show any status
 indication.
  
  Asterisk (V 1.2.13) CLI report for 'show hints' seems to 
 indicate that
 the
  hints are set up correctly, but the phones are just not 
 attempting to 
  monitor certain extensions:-
  
-= Registered Asterisk Dial Plan Hints =-
 304: ZAP/4 State:Idle   Watchers  0
 303: ZAP/3 State:Idle   Watchers  0
 302: ZAP/2 State:Idle   Watchers  0
 301: ZAP/1 State:Idle   Watchers  0
 210: ZAP/16State:Idle   Watchers  0
 209: ZAP/15State:Idle   Watchers  0
 208: ZAP/14State:Idle   Watchers  3
 207: ZAP/13State:Idle   Watchers  3
 206: ZAP/12State:Idle   Watchers  3
 205: ZAP/11State:Idle   Watchers  0
 204: ZAP/10State:Idle   Watchers  3
 203: ZAP/9 State:Idle   Watchers  0
 202: SIP/202   State:Idle   Watchers  3
 201: SIP/201   State:Idle   Watchers  3
 200: SIP/200   State:Idle   Watchers  3
  
  
  The (mac)-directory.xml files have all the extensions in, 
 in identical 
  format, but the phones simply don't seem to be subscribing 
 to certain 
  'buddys' to show the status.
  
  I've tried deleting directory entries at both an IP501 and the IP601
 and
  re-creating them, with  without rebooting, but with no effect.
  All entries have buddy watch enabled.
  The list of working / not working indications is consistent across
 reboots
  of both the phones and the Asterisk PC.
  
  Any ideas appreciated,
  
  Robert Jenkins.
  
  
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