Re: [Asterisk-Users] Beginning with Asterisk

[Alistair Cunningham]

Luz,
Yes, this is possible with Asterisk. You probably already have a 
database system with predictive numbers to call, so you'll need some 
development to talk to that.

For the Asterisk servers, this depends on quite a few factors such as 
what phones you're using, what database you're talking to, etc. You're 
probably looking a several modern server PCs, but you do need to plan 
your requirements in more detail first.

You could use digium cards, but you'd need 13 TDM04B cards, which is not 
very practical. You're probably better of using E1/T1 cards in the 
Asterisk servers, then a channel bank to split this out to analogue 
lines. If you really want to do it right, get rid of the analogue lines 
to the outside world, and use E1s or T1s.

For a project of this size, you definitely need professional help. The 
amount you spend will be much less than the cost of 50 operators sitting 
idle if the system breaks. My company does Asterisk consulting - drop me 
an email off list if you're interested.

Alistair Cunningham,
Integrics Ltd,
Telephony, Database, Unix consulting worldwide
+44 (0)7870 699 479
http://integrics.com/
Luz Lopez wrote:
Hi All.
I am beginning a project of Call center and predictive diales, my call 
center have 50 operators, I have 50 analog phone line with the company 
PTT in my country.

I have the following questions:
1- Can I to work this project with Asterisk?
2- What caracteristic of hardware need for my servers?
3- For 50 analog phone line what tipe of card digium I need?
Thanks in advanced,
Regards.
_
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RE: [Asterisk-Users] Beginning with Asterisk

[Wiley Siler]

Two of these in ten minutes?

1. Read about Digium and Asterisk and decide.  You found this list.  Did
you find the Digium site and the Wiki?

2. Google site:lists.digium.com or look on the Wiki.  Hardware
recommendations are covered repeatedly.

3. Again, did you go to Digium?  Look at their product page.  If you are
incapable of figuring out which card is analog and which is digital then
your project is in deep poo poo.

Other than that, you have given way too little info to be of practical
use.  Have you figured out what technology you will use to connect all
those internal users?  What kinds of phones?  Do you have the
infrastructure planned?

Google and read.  Google and read.

Regards,
Wiley

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Luz Lopez
Sent: Thursday, March 03, 2005 4:28 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Beginning with Asterisk

Hi All.

I am beginning a project of Call center and predictive diales, my call
center have 50 operators, I have 50 analog phone line with the company
PTT in my country.

I have the following questions:

1- Can I to work this project with Asterisk?
2- What caracteristic of hardware need for my servers?
3- For 50 analog phone line what tipe of card digium I need?

Thanks in advanced,

Regards.

_
FREE pop-up blocking with the new MSN Toolbar - get it now! 
http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/

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