Re: [Asterisk-Users] Digium Card Problems

2005-02-28 Thread Adam Goryachev
On Mon, 2005-02-28 at 09:58 +0200, Mark Kidd wrote:
 Hi all
 
 i need urgent help our entire switchboard is down only 5 days after it came
 up.
 
 this is the second time this has happened and i am thinking that asterisk is
 not worth the trouble it gives.

Or you don't know enough about asterisk to be the person people will
point at when things go pear shaped.
Remember, calling people (or their hard work) names isn't going to
propel them towards helping you! Sure, you are under pressure, but you
aren't paying us, so we don't feel any of your pressure.

Please do read on though...

 mostly it runs without hassle. but around 2 weeks ago during the test phase
 we rebooted the machine and
 did the normal modprobes and this error popped up.
 
 coming back to work after the weekend the machine was put on and same thing
 again please see below.

Why would you shut it down just because there is a weekend? Asterisk and
linux are designed to be running 24/7 I've always found that you are
most likely to experience a problem while re-booting. Once running,
things tend to work fine.

 modprobe zaptel - no problems
 [EMAIL PROTECTED] root]# modprobe wcfxo
 /lib/modules/2.4.20-8/misc/wcfxo.o: init_module: No such device
 Hint: insmod errors can be caused by incorrect module parameters, including
 inva
 lid IO or IRQ parameters.
   You may find more information in syslog or the output from dmesg
 /lib/modules/2.4.20-8/misc/wcfxo.o: insmod
 /lib/modules/2.4.20-8/misc/wcfxo.o fa
 iled
 /lib/modules/2.4.20-8/misc/wcfxo.o: insmod wcfxo failed
 
 [EMAIL PROTECTED] root]# modprobe wcfxs
 /lib/modules/2.4.20-8/misc/wctdm.o: init_module: No such device
 Hint: insmod errors can be caused by incorrect module parameters, including
 inva
 lid IO or IRQ parameters.
   You may find more information in syslog or the output from dmesg
 /lib/modules/2.4.20-8/misc/wctdm.o: insmod
 /lib/modules/2.4.20-8/misc/wctdm.o fa
 iled
 /lib/modules/2.4.20-8/misc/wctdm.o: insmod wcfxs failed
 
 we are running the 4 port fxo digium card. so normal the modprobe wcfxs no
 problems modules load and board comes up after
 starting asterisk.
 
 i i said this is now the second time this has happened cannot remember what
 we did to fix this the first time if
 memory is correct it just decide to work after a while when loading the
 modules.

Try power-off, and wait, and then power-on. Remember to remove the power
cord from the back. You want to completely re-set the TDM card, and if
you leave the power cord in, it will continue to receive some power.

Also, you haven't told us what revision/version of the TDM card you
have, nor what version of zaptel you are using. I would suggest you
upgrade zaptel  asterisk to v1.0.6 if the above doesn't solve the
problem.

 i am now looking like an idiot as i punted this solution rather hard and now
 we have no board up.

You should also have 'punted' an asterisk knowledgeable person. While
you may have known enough to get the system this far (and kudos to you
fo acheiving that much) you should have a local asterisk 'guru' for
times like this. I would suggest you find one soon. Even with a
'standard' PBX solution, you would still need someone to call upon once
your limited knowledge of the product isn't enough to solve the problem.

 please if anyone can help.

Next time you might also consider contacting digium. This issue is
clearly related to the digium purchased hardware, it is happening before
you even try to start asterisk.

PS, You might also check the card is properly plugged into the PCI slot,
that it does have the extra molex power connector correctly plugged in,
etc...
Also check the output of lspci, if it doesn't show up there, then it is
most likely a hardware problem. Also can try moving it to a different
PCI slot (which just forces you to confirm all of my above
suggestions :)

Regards,
Adam

-- 
 -- 
Adam Goryachev
Website Managers
Ph:  +61 2 9345 4395[EMAIL PROTECTED]
Fax: +61 2 9345 4396www.websitemanagers.com.au

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Re: [Asterisk-Users] Digium Card Problems

2005-02-28 Thread Martijn van Oosterhout
On Mon, Feb 28, 2005 at 09:58:28AM +0200, Mark Kidd wrote:
 Hi all
 
 i need urgent help our entire switchboard is down only 5 days after it came
 up.

Read the other email first, you seem to need to know a little more
about linux also. In any case I do have one hint for you:

 [EMAIL PROTECTED] root]# modprobe wcfxo
 /lib/modules/2.4.20-8/misc/wcfxo.o: init_module: No such device
 Hint: insmod errors can be caused by incorrect module parameters, including
 inva
 lid IO or IRQ parameters.
   You may find more information in syslog or the output from dmesg
 /lib/modules/2.4.20-8/misc/wcfxo.o: insmod
 /lib/modules/2.4.20-8/misc/wcfxo.o fa
 iled
 /lib/modules/2.4.20-8/misc/wcfxo.o: insmod wcfxo failed

After you load a module and it fails, the error message is generally in
the kernel logs. Type dmesg to see that. The lines near the end
should be helpful. They are necessary for anyone to diagnose your
problem...

Have a nice day,
-- 
Martijn van Oosterhout
Ecomtel Pty Ltd
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Re: [Asterisk-Users] Digium Card Problems

2005-02-28 Thread Begumisa Gerald M
Hi Mark,
  On Mon, 28 Feb 2005, Mark Kidd wrote:

 modprobe zaptel - no problems
 [EMAIL PROTECTED] root]# modprobe wcfxo

I'm just curious, did 'modprobe wcfxo' ever work?  I seem to remember that
for the TDM400P suite, the module to load was (rather confusingly)
'wcfxs', even though you've got FXO modules on the card.

 we are running the 4 port fxo digium card. so normal the modprobe
 wcfxs no problems modules load and board comes up after starting
 asterisk.

That's TDM04B, right?  If you don't have the Wildcard X100P (or something
of the sort) plugged too then I see no reason to be loading 'wcfxo'.

Hope that helps.

Regards,
Gerald.

PS: The module name was later changed from 'wcfxs' to 'wctdm' (to avoid
confusion I think.  So, if you have no X100P, I think you can safely
ignore loading 'wcfxo')
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