Re: [asterisk-users] Best USB Handset and Softphone Combination
Hello Steve, I personally use an 'ultra-portable' headset from Logitech, I would recommend this for any end-users that have laptops: http://www.logitech.com/index.cfm/webcam_communications/internet_headsets_phones/devices/223&cl=us,en There is also this model for desktops: http://www.logitech.com/index.cfm/webcam_communications/internet_headsets_phones/devices/3622&cl=us,en I've been using Counterpath Eyebeam with the USB headset for a year, and I never had a problem. Eyebeam automatically switches it's profile to use the USB mic and headset when it detects thats it's plugged in. We haven't deployed Eyebeam to our clients because of the risk involved with running a phone on an unmanaged desktop. Most of our customers have little desktop management, if any. But I would recommend either Eyebeam or Bria, they have a provisioning system for easier management and the phones can be rebranded. Good luck ;-) Omar On 10/19/07, Steve Totaro <[EMAIL PROTECTED]> wrote: > I have a client that want to try the softphone with USB handsets route > to see if hardphones will even be needed. I always push for hardphones > (Polycom) so I am not sure about softphones or USB handsets. > > This is going to be for a 300+ seat call center onsite and many offsite, > I plan on using OpenVPN for the offsite machines. > > Any advice on softphones, handsets, or practical experience with this > sort of deployment? It would be very nice if there was a central way of > provisioning the phones. > > All machines are fairly new (newer than two years), they have very > strict policies on downloads and streaming. > > Thanks in advance. > > Thanks, > Steve > > ___ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Best USB Handset and Softphone Combination
- Original Message - From: "Erik Anderson" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" Sent: Friday, October 19, 2007 5:53 PM Subject: Re: [asterisk-users] Best USB Handset and Softphone Combination > On 10/19/07, Mike Clark <[EMAIL PROTECTED]> wrote: >> >> Do they play well with Vista? > > Hah - I have no idea. We installed Vista on one laptop here when Dell > started shipping it. That lasted about 3 days and 10 support tickets > from the user. Then we reverted back to XP. Haven't touched Vista > since. > > -erik > Not to start a flame war mut M$ seems to let the cutomer be the Beta tester. IMHO I would stick with XP for now. Seems to be too many issues with Vista (when it comes to VOIP at least and I am sure there are other issues). ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Best USB Handset and Softphone Combination
On 10/19/07, Steve Totaro <[EMAIL PROTECTED]> wrote: > > Any advice on softphones, handsets, or practical experience with this > sort of deployment? It would be very nice if there was a central way of > provisioning the phones. I've deployed several setups internally using X-Lite and these headsets: http://www.newegg.com/Product/Product.aspx?Item=N82E16826275009 Haven't heard of a single problem thus far. -erik ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Best USB Handset and Softphone Combination
On 10/19/07, Mike Clark <[EMAIL PROTECTED]> wrote: > > Do they play well with Vista? Hah - I have no idea. We installed Vista on one laptop here when Dell started shipping it. That lasted about 3 days and 10 support tickets from the user. Then we reverted back to XP. Haven't touched Vista since. -erik ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Best USB Handset and Softphone Combination
Erik Anderson wrote: > On 10/19/07, Steve Totaro <[EMAIL PROTECTED]> wrote: > >> Any advice on softphones, handsets, or practical experience with this >> sort of deployment? It would be very nice if there was a central way of >> provisioning the phones. >> > > I've deployed several setups internally using X-Lite and these headsets: > > http://www.newegg.com/Product/Product.aspx?Item=N82E16826275009 > > Haven't heard of a single problem thus far. > > -erik > Erik: Do they play well with Vista? Mike Clark ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
