Re: [asterisk-users] Feasibility Request

2007-05-16 Thread Chris Childress

Hello Jeremy,

   We have implemented HA systems in the past for numerous clients,  
call centers, etc, where reliability matters.  We can definitely offer 
you a bid on this, but I would like to speak with you a bit first to 
nail down the requirements.  What would be a convenient time and number 
to reach you?


Chris

Jeremy Mann wrote:


I have a ton of Nortel MICS/CICS phone systems and am looking for an 
easy way to integrate them.


 


Two questions arise:

 

1.Is it feasible to use asterisk as a Man in the Middle for a 
T1 PRI system?  The idea is to intercept outbound calls from the 
Nortel PBX and redirect them via VoIP to another asterisk box at 
another branch transparently(thus saving the LD cost).  Otherwise I'd 
pass the call on to the T1 for outbound processing.  Our Nortel is 
already PRI equipped, the PRI would just come from the Asterisk box 
instead of the Telco directly.


2.   Is it feasible to use asterisk as a Man in the Middle for 
Analog lines?  I'd be using anywhere from 4-12 lines depending on 
location size.  I'd like to do the same feature as above(intercept 
outbound calls and redirect them using VoIP if they are inter-office 
calls.


a.   I'd also like the VoIP trunks to be used for outbound calls 
in the case of PSTN downtime or busy.  For example, all 4 outgoing 
lines are in use, person 5 wants to make an outbound call and it gets 
redirected to one of my T1 offices.  I'd attach their outbound caller 
ID to make it appear as the call came from that location.


My inevitable hope is to reduce my analog presense in smaller 
communities to 1 primary Line for 911/emergency calling, and to get a 
published presense in the community.  I'd then beef up my T1 locations 
to handle more VoIP based calls.  Currently we're using on the order 
of 30k minutes a month of LD just intercompany, about 10k external 
(IntraLATA).


 

I'd also like any insight or suggestions on uptime.  We're a 
healthcare organization so 5-9's is what we'll require.


 

Any suggestions on hardware configs(or better yet, Bids!) would be 
appreciated as well.  I don't need VoIP capable phones yet, but if the 
system works well enough we'd probably startup our next 
location(averaging 3-6 per quarter) with a pure VoIP system with 
Nortel fallback(again, 5-9's is critical).


 

I'm located in Dallas, TX for any bids that might include 
installation.  We have a presense up to about 400 miles west of here.


 

 

 

 




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Re: [asterisk-users] Feasibility Request

2007-05-15 Thread Andrew Kohlsmith
On Tuesday 15 May 2007 3:31 pm, Jeremy Mann wrote:
 1.Is it feasible to use asterisk as a Man in the Middle for a T1
 PRI system?  The idea is to intercept outbound calls from the Nortel PBX
 and redirect them via VoIP to another asterisk box at another branch
 transparently(thus saving the LD cost).  Otherwise I'd pass the call on to
 the T1 for outbound processing.  Our Nortel is already PRI equipped, the
 PRI would just come from the Asterisk box instead of the Telco directly.

I am doing this right now with our MICS.  Asterisk is the telco, and routes 
the calls over our PRI or VOIP provider.  I also do a little bit of external 
extensions.  While it works, it's hokey.

 2.   Is it feasible to use asterisk as a Man in the Middle for Analog
 lines?  I'd be using anywhere from 4-12 lines depending on location size. 
 I'd like to do the same feature as above(intercept outbound calls and
 redirect them using VoIP if they are inter-office calls.

Yes, I was doing this before the PRI.  Make sure you're using the right 
channel bank for FXO, or you won't get CPD.

 a.   I'd also like the VoIP trunks to be used for outbound calls in the
 case of PSTN downtime or busy.  For example, all 4 outgoing lines are in
 use, person 5 wants to make an outbound call and it gets redirected to one
 of my T1 offices.  I'd attach their outbound caller ID to make it appear as
 the call came from that location. My inevitable hope is to reduce my analog
 presense in smaller communities to 1 primary Line for 911/emergency
 calling, and to get a published presense in the community.  I'd then beef
 up my T1 locations to handle more VoIP based calls.  Currently we're using
 on the order of 30k minutes a month of LD just intercompany, about 10k
 external (IntraLATA).

Piece of cake, it's just LCR and failover.  With the right dialplan nobody 
knows whether the call went over VOIP or local PSTN.

 I'd also like any insight or suggestions on uptime.  We're a healthcare
 organization so 5-9's is what we'll require.

If you want 5 nines out of Asterisk, you're looking at a failover system with 
a database backend, and T1 failover to the Asterisk boxes.  Now you'll also 
need redundant power and really look at the entire system to make sure there 
aren't any single points of failure that aren't five nines themselves (i.e. 
you won't need two PRIs, as they're already considered five nines).

Honestly though... take a look at the Citel gateways.  Plug all of your 
Norstar phones into that and connect it to Asterisk.  There's your PBX.

 Any suggestions on hardware configs(or better yet, Bids!) would be
 appreciated as well.  I don't need VoIP capable phones yet, but if the
 system works well enough we'd probably startup our next location(averaging
 3-6 per quarter) with a pure VoIP system with Nortel fallback(again, 5-9's
 is critical).

Send me some more information offlist and I'll see what I can do for bidding.  
Honestly though you'll want to be hands-on on this, as it'll be your butt on 
the line when (not if) they fall over.

-A.
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Re: [asterisk-users] Feasibility Request

2007-05-15 Thread David Gomillion

On 5/15/07, Jeremy Mann [EMAIL PROTECTED] wrote:


 I have a ton of Nortel MICS/CICS phone systems and am looking for an easy
way to integrate them.



Two questions arise:



1.Is it feasible to use asterisk as a Man in the Middle for a T1
PRI system?  The idea is to intercept outbound calls from the Nortel PBX and
redirect them via VoIP to another asterisk box at another branch
transparently(thus saving the LD cost).  Otherwise I'd pass the call on to
the T1 for outbound processing.  Our Nortel is already PRI equipped, the PRI
would just come from the Asterisk box instead of the Telco directly.



Yes, I've already done it. Just make sure you use a T1 cross-over and get
the signalling correct (use pri_net instead of pri_cpe)

2.   Is it feasible to use asterisk as a Man in the Middle for Analog

lines?  I'd be using anywhere from 4-12 lines depending on location size.
I'd like to do the same feature as above(intercept outbound calls and
redirect them using VoIP if they are inter-office calls.



I've done that too, using the same PRI as part 1.

a.   I'd also like the VoIP trunks to be used for outbound calls in the

case of PSTN downtime or busy.  For example, all 4 outgoing lines are in
use, person 5 wants to make an outbound call and it gets redirected to one
of my T1 offices.  I'd attach their outbound caller ID to make it appear as
the call came from that location.



This isn't really a big deal. Just have a fall-through when PSTN lines are
full/down.

My inevitable hope is to reduce my analog presense in smaller communities to

1 primary Line for 911/emergency calling, and to get a published presense in
the community.  I'd then beef up my T1 locations to handle more VoIP based
calls.  Currently we're using on the order of 30k minutes a month of LD just
intercompany, about 10k external (IntraLATA).



You can get local presence by having a provider who can sell you a DID from
your local areas and trunk them to a PRI/T1 in another area, or deliver them
over SIP. The challenge with having only one analog line in a city means you
can't receive 2 calls at the same time... definitely sub-optimal!

I'd also like any insight or suggestions on uptime.  We're a healthcare

organization so 5-9's is what we'll require.



We're healthcare too, but in Ophthalmology. So 5-9's aren't really required
here, although we've had it. I haven't really had any problems with Asterisk
reliability. In the setup you propose, you're probably going to see more
challenges in keeping your Internet connections up with good latency than a
well-built Asterisk system.

Any suggestions on hardware configs(or better yet, Bids!) would be

appreciated as well.  I don't need VoIP capable phones yet, but if the
system works well enough we'd probably startup our next location(averaging
3-6 per quarter) with a pure VoIP system with Nortel fallback(again, 5-9's
is critical).



Buy decent servers, with redundant power supplies, raid-5 arrays with a
software mirror across different array controllers, keep a warm-standby at
each location, install separate diesel generators in each location, move
your offices into underground bunkers in secret, nondescript locations, hire
armed trolls to guard the server and pummel anyone who attempts to approach,
etc.

The point is, you can have as much reliability as you're willing to buy.

I'm located in Dallas, TX for any bids that might include installation.  We

have a presense up to about 400 miles west of here.



Spent a couple of years in Addison, and I grew up in Houston. But I can't
really offer too much on-location help, as I've moved to FL. Ah well, can't
win 'em all, right? But if you get the trolls, I may be willing to make the
trip ;)
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Re: [asterisk-users] Feasibility Request

2007-05-15 Thread Jonathan Creasy

Jeremy,

Both 1 and 2 are feasible and have been done by many people including 
the company I currently work for and the company I previously worked for.


For the analog lines, I would recommend a channel bank with analog 
ports. If you want to redirect inbound calls on an analog line as well 
as send calls via analog to a PBX to support 12 lines you will need 24 
ports. If you are only using 12 ports a channel bank may not prove to be 
cost effective. If you use a channel bank then the hardware for system 1 
and system 2 could be the same exact system.


-Jonathan

Jeremy Mann wrote:


I have a ton of Nortel MICS/CICS phone systems and am looking for an 
easy way to integrate them.


Two questions arise:

1. Is it feasible to use asterisk as a Man in the Middle for a T1 PRI 
system? The idea is to intercept outbound calls from the Nortel PBX 
and redirect them via VoIP to another asterisk box at another branch 
transparently(thus saving the LD cost). Otherwise I’d pass the call on 
to the T1 for outbound processing. Our Nortel is already PRI equipped, 
the PRI would just come from the Asterisk box instead of the Telco 
directly.


2. Is it feasible to use asterisk as a Man in the Middle for Analog 
lines? I’d be using anywhere from 4-12 lines depending on location 
size. I’d like to do the same feature as above(intercept outbound 
calls and redirect them using VoIP if they are inter-office calls.


a. I’d also like the VoIP trunks to be used for outbound calls in the 
case of PSTN downtime or busy. For example, all 4 outgoing lines are 
in use, person 5 wants to make an outbound call and it gets redirected 
to one of my T1 offices. I’d attach their outbound caller ID to make 
it appear as the call came from that location.


My inevitable hope is to reduce my analog presense in smaller 
communities to 1 primary Line for 911/emergency calling, and to get a 
published presense in the community. I’d then beef up my T1 locations 
to handle more VoIP based calls. Currently we’re using on the order of 
30k minutes a month of LD just intercompany, about 10k external 
(IntraLATA).


I’d also like any insight or suggestions on uptime. We’re a healthcare 
organization so 5-9’s is what we’ll require.


Any suggestions on hardware configs(or better yet, Bids!) would be 
appreciated as well. I don’t need VoIP capable phones yet, but if the 
system works well enough we’d probably startup our next 
location(averaging 3-6 per quarter) with a pure VoIP system with 
Nortel fallback(again, 5-9’s is critical).


I’m located in Dallas, TX for any bids that might include 
installation. We have a presense up to about 400 miles west of here.




This e-mail, facsimile, or letter and any files or attachments 
transmitted with it contains information that is confidential and 
privileged. This information is intended only for the use of the 
individual(s) and entity(ies) to whom it is addressed. If you are the 
intended recipient, further disclosures are prohibited without proper 
authorization. If you are not the intended recipient, any disclosure, 
copying, printing, or use of this information is strictly prohibited 
and possibly a violation of federal or state law and regulations. If 
you have received this information in error, please notify Texas 
Health Management Group immediately at 1-817-310-4999. Texas Health 
Management Group, its subsidiaries, and affiliates hereby claim all 
applicable privileges related to this information.


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