Re: [asterisk-users] Video IVR Asterisk ?
On Wed, 21 Jul 2010, Leif Madsen wrote: On 10-07-16 02:38 PM, Anita Hall wrote: Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. If you have a device that supports H.264 or H.263 (I can't remember which flavour Asterisk supports) then you can record your prompts with the Record() application and it will save both the audio and video. 1.4 and onwards supports H.264. 1.2 didn't. However Asterisk can't transcode video, so your clients will have to connect with the appropriate codecs that you've recorded with, or record prompts in multiple formats. There is probably software that will transcode it for you (ffmpeg or something?). I've not delved into this area very far, but playing around with it for a bit a couple of months ago produced results ;) I've had a bunch of Grandstream GXP3000's for some time now - just for friends and family. (Mostly for grandparents who can barely use a PC, so Skype is out of the question, but can dial a phone to see grandchild 1000 miles away) They're mostly OK, although I'm sure there is some codec negotiation issues with either the phones or asterisk, and maybe the latest firmware for the GXV3000's is suspect. I've also tried my Nokia N900 and Ekiga. The N900 supports H264, but Ekiga needs an extra codec plugin. Issues I see involve no video or one-way video which I'm sure is something doing the wrong thing with regard to codec negotiation. As for recording video - sure - works a treat and you can play it back to a non video device when you just get audio. Personally, while video conferencing does seem to work (well, mostly), I'm not convinced the business world is ready for a videophone on everyones desk, but who knows what will happen in the future... Gordon -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Video IVR Asterisk ?
On 10-07-16 02:38 PM, Anita Hall wrote: Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. If you have a device that supports H.264 or H.263 (I can't remember which flavour Asterisk supports) then you can record your prompts with the Record() application and it will save both the audio and video. However Asterisk can't transcode video, so your clients will have to connect with the appropriate codecs that you've recorded with, or record prompts in multiple formats. There is probably software that will transcode it for you (ffmpeg or something?). I've not delved into this area very far, but playing around with it for a bit a couple of months ago produced results ;) Leif. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Video IVR Asterisk ?
Just a question what is the advantage to do a video IVR, really I dont understand? Maybe, I am in the prehistory, in my country there is no bandwith for this, so somebody can explain me this,just for acknowledgement *---* *-Edwin Quijada *-Developer DataBase *-JQ Microsistemas *-Soporte PostgreSQL *-www.jqmicrosistemas.com *-809-849-8087 *---* From: j...@sunfone.com To: asterisk-users@lists.digium.com Date: Fri, 16 Jul 2010 14:09:54 -0500 Subject: Re: [asterisk-users] Video IVR Asterisk ? On Sat, 2010-07-17 at 00:08 +0530, Anita Hall wrote: Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. regards, Anita Hall, Simmortel. We use Grandstream video phones and have noticed that if we record our prompts with these phones, the video is saved with the audio. So we set our main IVR up this way, and without doing anything special (other than enabling video in sip.cfg), we have video IVR for those customers that call with video capable endpoints. j -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _ -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Video IVR Asterisk ?
_ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Anita Hall Sent: Friday, July 16, 2010 1:39 PM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Video IVR Asterisk ? Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. regards, Anita Hall, Simmortel. -- 1. given time and funding, anything is possible. 2. I have no idea - google video codec bandwidth for some ideas here. 3. This depends on the flavor you choose. 4. Only if you stand on one foot and answer every question correctly; some vendors won't even admit they can do a simple hosted Asterisk/IVR. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Video IVR Asterisk ?
Anita, It's possible to do so. With I6NET Vxml sofware and some addons. Check out http://www.i6net.com Adolphe Cher-aime From my Iphone On Jul 16, 2010, at 1:38 PM, Anita Hall anita.h...@simmortel.com wrote: Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. regards, Anita Hall, Simmortel. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Video IVR Asterisk ?
On Sat, 2010-07-17 at 00:08 +0530, Anita Hall wrote: Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. regards, Anita Hall, Simmortel. We use Grandstream video phones and have noticed that if we record our prompts with these phones, the video is saved with the audio. So we set our main IVR up this way, and without doing anything special (other than enabling video in sip.cfg), we have video IVR for those customers that call with video capable endpoints. j -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Video IVR Asterisk ?
On Fri, Jul 16, 2010 at 2:38 PM, Anita Hall anita.h...@simmortel.com wrote: Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. No, Asterisk does not support trans-coding of video. -- Paul Belanger | dCAP Polybeacon | Consultant Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode) blog.polybeacon.com -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
