Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-02 Thread Al lists 
Send me an email off the list, i have em somewhere in my HDD.

On 10/2/07, Eric ManxPower Wieling <[EMAIL PROTECTED]> wrote:
>
> Kenneth Padgett wrote:
> >> Dear Atacomm Customers,
> >> We apologize, but as of 6:00pm CST Friday, September 21st, Atacomm
> >> and its parent company Ataractic Corporation has ceased
> >> operations.  We appreciate the 7 years of loyalty and support from
> >> our customers.  We sincerely regret any adverse effects this may have
> caused.
> >
> > Well that just stinks. Anyone know how I'm going to get the latest
> > Polycom firmware for all the phones I bought from them?!? I wish
> > Polycom would realize the companies you buy stuff from sometimes go
> > under.
>
> You can get the 2nd to the latest from Polycom without having to go thru
> a reseller.  I don't know if that is acceptable to you or not.
>
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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-02 Thread Eric "ManxPower" Wieling 
Kenneth Padgett wrote:
>> Dear Atacomm Customers,
>> We apologize, but as of 6:00pm CST Friday, September 21st, Atacomm
>> and its parent company Ataractic Corporation has ceased
>> operations.  We appreciate the 7 years of loyalty and support from
>> our customers.  We sincerely regret any adverse effects this may have caused.
> 
> Well that just stinks. Anyone know how I'm going to get the latest
> Polycom firmware for all the phones I bought from them?!? I wish
> Polycom would realize the companies you buy stuff from sometimes go
> under.

You can get the 2nd to the latest from Polycom without having to go thru 
a reseller.  I don't know if that is acceptable to you or not.

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-02 Thread Kenneth Padgett 
> Dear Atacomm Customers,
> We apologize, but as of 6:00pm CST Friday, September 21st, Atacomm
> and its parent company Ataractic Corporation has ceased
> operations.  We appreciate the 7 years of loyalty and support from
> our customers.  We sincerely regret any adverse effects this may have caused.

Well that just stinks. Anyone know how I'm going to get the latest
Polycom firmware for all the phones I bought from them?!? I wish
Polycom would realize the companies you buy stuff from sometimes go
under.

-Kenneth

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-01 Thread Eric Chamberlain 
You should probably post that question on the Asterisk business forum.

--
Eric Chamberlain, CISSP
Chief Technical Officer
Voxilla - http://voxilla.com/

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:asterisk-users-
> [EMAIL PROTECTED] On Behalf Of Andrew Joakimsen
> Sent: Saturday, September 29, 2007 3:44 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] What's the deal with ATAcomm?
> 
> That's horrible. I don't buy too many IP phones these days, but can
> anyone suggest a place better than the scumbags at VoIP supply?
> 
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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-01 Thread Erik Anderson 
On 9/30/07, Andrew Kohlsmith <[EMAIL PROTECTED]> wrote:
>
> I don't know about you, but I've had nothing but very good results with
> VOIPSupply.  I didnt do huge business with them, but I have purchased new and
> refurb polycoms from them without so much as an ounce of pain.

Ditto - I've never had a single problem with them.

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-01 Thread Steve Totaro 
Vahan Yerkanian wrote:
> Andrew Kohlsmith wrote:
>> On Saturday 29 September 2007 18:43:59 Andrew Joakimsen wrote:
>>> That's horrible. I don't buy too many IP phones these days, but can
>>> anyone suggest a place better than the scumbags at VoIP supply?
>> I don't know about you, but I've had nothing but very good results with 
>> VOIPSupply.  I didnt do huge business with them, but I have purchased new 
>> and 
>> refurb polycoms from them without so much as an ounce of pain.
>>
>> -A.
> 
> I've bought more than $10k worth of equipment from voipsupply.com across 
> the globe and they've always treated me very professionally. All their 
> shipments always arrived on time and were well packed and documented.
> 
> Just my 2 cents,
> Vahan

Yes, I have to concur.  Good to fair prices, good customer service, fast 
and professional shipping.

Their only weakness seems to be the RMA process and that might be up to 
snuff by now.  It has been several months since I was stuck trying to 
RMA something.  "They" even admitted that their RMA process needed some 
work, now that is honesty.

Thanks,
Steve Totaro


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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-01 Thread Per Jessen 
Andrew Joakimsen wrote:

> That's horrible. I don't buy too many IP phones these days, but can
> anyone suggest a place better than the scumbags at VoIP supply?
> 

http://www.pcp.ch/ or http://www.digitec.ch/


/Per Jessen, Zürich


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Re: [asterisk-users] What's the deal with ATAcomm?

2007-10-01 Thread randulo 
Chiming in here, I had to return a Polycom to VOIPSupply and the
turnaround time was
basically immediate with no questions asked. They've always done us
right here. OTH, I did have a bad glitch with ATAComm and it took a
while for them to resolve the issue.

> >> That's horrible. I don't buy too many IP phones these days, but can
> >> anyone suggest a place better than the scumbags at VoIP supply?

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-30 Thread Vahan Yerkanian 
Andrew Kohlsmith wrote:
> On Saturday 29 September 2007 18:43:59 Andrew Joakimsen wrote:
>> That's horrible. I don't buy too many IP phones these days, but can
>> anyone suggest a place better than the scumbags at VoIP supply?
> 
> I don't know about you, but I've had nothing but very good results with 
> VOIPSupply.  I didnt do huge business with them, but I have purchased new and 
> refurb polycoms from them without so much as an ounce of pain.
> 
> -A.

I've bought more than $10k worth of equipment from voipsupply.com across 
the globe and they've always treated me very professionally. All their 
shipments always arrived on time and were well packed and documented.

Just my 2 cents,
Vahan

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-30 Thread Andrew Kohlsmith 
On Saturday 29 September 2007 18:43:59 Andrew Joakimsen wrote:
> That's horrible. I don't buy too many IP phones these days, but can
> anyone suggest a place better than the scumbags at VoIP supply?

I don't know about you, but I've had nothing but very good results with 
VOIPSupply.  I didnt do huge business with them, but I have purchased new and 
refurb polycoms from them without so much as an ounce of pain.

-A.

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-30 Thread Brian Capouch 
Andrew Joakimsen wrote:
> That's horrible. I don't buy too many IP phones these days, but can
> anyone suggest a place better than the scumbags at VoIP supply?

Reading this raised my eyebrows.

I'm not sure what the content will do for your readers regarding the 
company; I am absolutely sure what it does for my opinion of your sense 
of fair play.

Name-calling is the oldest, cheapest trick in the book.

b.

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This message has been scanned for viruses and
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believed to be clean.


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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-29 Thread Andrew Joakimsen 
That's horrible. I don't buy too many IP phones these days, but can
anyone suggest a place better than the scumbags at VoIP supply?

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-28 Thread Doug 

At 15:37 9/27/2007, Jerry Jones wrote:
>I will miss them. It was nice having a local company with a few
>Polycoms in stock most of the time. A month or so ago we needed some
>quick and were unable to contact them, either through their toll free
>or local numbers. I swung by their office last week and nocticed it
>was vacant.

Well, I guess they got what they deserved.  Their prices
were OK, but they were a bit snooty when it came to
support.

=
http://www.myspace.com/dguisinger

Now:

Dan
"I've got great big amounts in the place where it counts."

Emacs!


Male
26 years old
Maple Grove, MINNESOTA
United States



Last Login: 9/26/2007
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Contacting Dan


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===



http://www.myspace.com/dguisinger
2007 January:

Dan

[]

[]
"I've got great big amounts in the place where it counts."

Male
25 years old
Maple Grove, MINNESOTA
United States

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-27 Thread Jerry Jones 
I will miss them. It was nice having a local company with a few  
Polycoms in stock most of the time. A month or so ago we needed some  
quick and were unable to contact them, either through their toll free  
or local numbers. I swung by their office last week and nocticed it  
was vacant.


On Sep 27, 2007, at 1:49 PM, Darrick Hartman (lists) wrote:

> Doug wrote:
>> http://www.atacomm.com/
>>
>> ATACOMM
>>
>> Dear Atacomm Customers,
>> We apologize, but as of 6:00pm CST Friday, September 21st, Atacomm
>> and its parent company Ataractic Corporation has ceased
>> operations.  We appreciate the 7 years of loyalty and support from
>> our customers.  We sincerely regret any adverse effects this may  
>> have caused.
>>
>
> I'd say that's pretty self-explanatory.  My credit card company is
> trying to recover about $800 in fraudulent charges for duplicate
> transactions and failing to send the merchandise for a transaction  
> that
> dates back to late August.
>
> Normally I'd say this sort of thing belongs only on the biz list, but
> this sort of issue may affect so many people it's worth noting here  
> (but
> not dragging out with hundreds of "me toos").
> -- 
> Darrick Hartman
> DJH Solutions, LLC
> http://www.djhsolutions.com
>
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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-27 Thread Darrick Hartman (lists) 
Doug wrote:
> http://www.atacomm.com/
> 
> ATACOMM
> 
> Dear Atacomm Customers,
> We apologize, but as of 6:00pm CST Friday, September 21st, Atacomm 
> and its parent company Ataractic Corporation has ceased 
> operations.  We appreciate the 7 years of loyalty and support from 
> our customers.  We sincerely regret any adverse effects this may have caused.
> 

I'd say that's pretty self-explanatory.  My credit card company is 
trying to recover about $800 in fraudulent charges for duplicate 
transactions and failing to send the merchandise for a transaction that 
dates back to late August.

Normally I'd say this sort of thing belongs only on the biz list, but 
this sort of issue may affect so many people it's worth noting here (but 
not dragging out with hundreds of "me toos").
-- 
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com

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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-27 Thread Erik Anderson 
On 9/27/07, Doug <[EMAIL PROTECTED]> wrote:
> http://www.atacomm.com/

Heh - yah I pulled up their website earlier today with the hopes of
purchasing a Polycom SIP conference phone.  Oh well...

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