Re: [Ayatana] Unsaved state and the Cloud

2010-05-04 Thread Natan Yellin
On Tue, May 4, 2010 at 11:38 PM, Mark Shuttleworth m...@ubuntu.com wrote:

 On 03/05/10 20:41, Diego Moya wrote:
  So my four dimensions for cloud storage are these:
  - Location: Connected vs Disconnected.
  - Speed: Fast vs Slow medium.
  - Persistence: Saved vs Unsaved.
  - Sharing: Published vs Private.
 

 I think this is good analysis and an interesting idea.

 +1 to the meme of autosaving, autoversioning, and persistent undo (undo
 that survives quit).
 +1 to the idea of automatic replication.

 I'm pretty certain this should not be per-file, though. The idea should
 be to convey the state of the device in general, and perhaps of an
 individual application. This is the 21st century moral equivalent of the
 dirty bit, the indication that a file needed saving.

I'm not crazy about autoversioning, because it becomes awfully difficult to
find what you need if you have a revision for every line that you ever
changed. I'd rather see a model where every file is saved automatically and
Hard Saves provide a way for the user to commit a revision.
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Re: [Ayatana] [Usability] Sketching and Prototyping with a Firefox Addon

2010-01-16 Thread Natan Yellin
Fwiw, Balsamiq gives out free licenses to open source projects.

Natan

On Sat, Jan 16, 2010 at 1:10 AM, Allan Caeg allanc...@gmail.com wrote:

 +1 Who's in? ;)

 I have the same sentiments. Pencil is nice, but not as polished as
 Balsamiq. I use Balsamiq al the time (at work and play). A native version
 would be great because Adobe Air isn't the smoothest thing on Linux. One of
 the things that I'm not comfortable with is the lack of ctrl+c on Balsamiq
 on Ubuntu, which works fine on Windows.

 Allan


 On Sat, Jan 16, 2010 at 12:20 AM, David Siegel david.sie...@canonical.com
  wrote:

 I've tried Pencil and had very little luck.

 While it's not open source, I recommend Balsamiq Mockups (an AIR app).
 We should build a native, free clone of it :)

 David

 On Fri, 2010-01-15 at 10:11 +0800, Allan Caeg wrote:
  Hello All,
 
  I just discovered the Pencil project http://evolus.vn/Pencil/ . It's a
  Sketching and Prototyping on Firefox. It can be a stand-alone app (based
  on XUL) too. I'm surprised that it's not getting a lot of attention from
  the open source community considering that they are into Linux and GNOME
  judging by the screenshot on their website and their pre-compiled
  packages for distros.
 
  Download it from http://evolus.vn/Pencil/Downloads.html
 
  Let's support projects like this =)
 
  Allan
 
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Re: [Ayatana] Question about Bug Reporting Tools in Ubuntu, from a design perspective...

2009-10-08 Thread Natan Yellin
On Wed, Oct 7, 2009 at 10:55 PM, Mark Shuttleworth m...@ubuntu.com wrote:

  ajmctaggart wrote:

 My question is this, why do we need to login to Launchpad through our web
 browser to report these bugs?  I feel it is extremely disruptive, especially
 when something non-essential crashes and Ubuntu asks if I'd like to file a
 bug.  Of course I'd like to file a bug!  That's what I am supposed to do,
 correct?  But this practice makes my work-flow crippled, and it takes quite
 a bit more time than a built in submittal tool.  Over the past three days,
 I've gotten tired booting my machine, logging in, something crashes, bug
 report needs to be filed, now I have to go to Firefox.  For goodness sake, I
 just need to get into a pdf for work or school!  Now that I'm on the
 web...hmm, work or browsing? :)  Of course, maybe this is just a poor
 example of me trying to get out of work, but I think you get the point.

 From what I can see, this system function is about 85% darn near perfect.
 That last 15% is how the bug is actually placed in the system.  Is anyone
 interested in creating a bug reporting mechanism or interface for Launchpad
 that allows a user to submit his Launchpad I.D. and password, and NOT have
 to be moved to firefox to finish the bug submission?


 It's a damn good question! In general, the meme of desktop apps talking
 natively to LP is very cool. We want the Software Center to be able to
 automatically add PPA's you're subscribed to, for example.

 The Ubuntu One guys should be delivering an API which lets an app get
 credentials in LP without going via the web. Elliot Murphy would be able to
 connect us to the right person on that team.

Must people have credentials to report a bug on Launchpad? I know that when
I need to create an account for something, I start to reconsider whether I
really want to do whatever I'm doing or not.


 Those credentials could then be used to complete the bug submission,
 without hitting the web browser at all.

 Mark

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Re: [Ayatana] Question about Bug Reporting Tools in Ubuntu, from a design perspective...

2009-10-08 Thread Natan Yellin
On Thu, Oct 8, 2009 at 11:21 AM, James Westby
jw+deb...@jameswestby.netjw%2bdeb...@jameswestby.net
 wrote:

 On Thu Oct 08 08:06:15 +0100 2009 Natan Yellin wrote:
  Must people have credentials to report a bug on Launchpad? I know that
 when
  I need to create an account for something, I start to reconsider whether
 I
  really want to do whatever I'm doing or not.

 We want to be able to ask them questions or check with them that the bug
 is fixed. There is an implicit contract in reporting a bug that you
 will responsive to those that try and fix it. If there is no LP account
 then there is no way for us to contact them.

What about making Launchpad an OpenID consumer (
https://bugs.launchpad.net/canonical-identity-provider/+bug/210943) and
providing a Login using a Gmail account button. (Because many people don't
realize that Gmail is an OpenID provider.)


 It would be possible to have a parallel service that just received the
 crash
 reports and reported the most common crashers and the like, but I'm not
 sure there's really a need for that from a developer perspective, unless
 we were to shift a lot of reporters to use this rather than bugs. (Though
 I'm personally not keen on that anyway).

 Thanks,

 James

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Re: [Ayatana] Question about Bug Reporting Tools in Ubuntu, from a design perspective...

2009-10-08 Thread Natan Yellin
On Thu, Oct 8, 2009 at 5:08 PM, Mark Shuttleworth m...@ubuntu.com wrote:

  Natan Yellin wrote:

  What about making Launchpad an OpenID consumer (
 https://bugs.launchpad.net/canonical-identity-provider/+bug/210943) and
 providing a Login using a Gmail account button. (Because many people don't
 realize that Gmail is an OpenID provider.)


 Yes, that will happen too. It's open source, you can make it happen sooner
 ;-)

Cool. There's only so many projects you can work on, even if you stop
sleeping.
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Re: [Ayatana] Getting users to care (was Re: [Fwd: Re: Update manager])

2009-06-16 Thread Natan Yellin
On Tue, Jun 16, 2009 at 2:20 PM, Scott Kitterman ubu...@kitterman.comwrote:

 On Tue, 16 Jun 2009 11:40:12 +0530 mac_v drkv...@yahoo.com wrote:
 ...
 It is accepted that the icon is NOT very useful and also ignored
 ...

 I have to disagree.  This has been repeatedly asserted, but I don't recall
 any actual studies that support this.

 This change has been overwhelmingly negatively received by all classes of
 user.

 My own view is that the old method was quite reasonably discoverable for
 users that cared about updates and that being more obvious isn't going to
 cause signficant numbers of users that don't care to suddenly start doing
 so.  I think mostly this change is annoying both groups.

 I believe the current efforts try to solve the wrong problem.  I think it
 would be a better use of this mental energy trying to figure out how to get
 more users to care about updates.

 I've been stunned to be talking to people who said they didn't care if
 their computers were part of a botnet because they didn't keep any private
 information on their computers.  Trying to find a way to be sufficiently
 obtrusive to make users care about something they don't really care about
 isn't, in my opinion, a recipe for success.

What about trying to educate people about other reasons to install updates.
For example, it's worth pointing out that updates often contain bug fixes.

Natan
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[Ayatana] Fwd: Getting users to care (was Re: [Fwd: Re: Update manager])

2009-06-16 Thread Natan Yellin
Forwarding to the list.

-- Forwarded message --
From: Alex Launi alex.la...@gmail.com
Date: Tue, Jun 16, 2009 at 3:35 PM
Subject: Re: [Ayatana] Getting users to care (was Re: [Fwd: Re: Update
manager])
To: Natan Yellin aan...@gmail.com


On Tue, Jun 16, 2009 at 1:39 PM, Natan Yellin aan...@gmail.com wrote:

  What about trying to educate people about other reasons to install
 updates. For example, it's worth pointing out that updates often contain bug
 fixes.


This relates to an idea I had at UDS about ubuntu-bug, it would be really
sweet if we could tie ubuntu-bug and update-manager together, so what when a
bug you're subscribed to is fixed in an update, you get some kind of
feedback from update-manager.

-- 
-- Alex Launi
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Re: [Ayatana] [Fwd: Re: Update manager]

2009-06-15 Thread Natan Yellin
Hello,

On Tue, Jun 16, 2009 at 6:00 AM, tacone tac...@gmail.com wrote:

 Hello, I'd like to share my view on the issue, since I consider it a
 drammatically serious one ;-).

 As many people I loved the orange icon (and I loved the choice of icon
 as well), and I'm much concerned about pop unders.

 * If I am right, the issue with the orange icon is that not noticeable.
 * The issue with popups, is they're intrusive. So time limits had to
 be put on (the once a week limit)

 Couldn't the two solution be used together ?

 The orange icon appears immediately. The update manager pop ups after,
 say, 2 days and maximum once a week.
 That way novices would get the popup and expert users are likely to
 never see it or at least see it less.

A big plus one from me. It still clutters up the notification area a bit,
but I think that's worth allowing users to install updates at their own
leisure before resorting to a pop-under.

Regards,
Natan
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Re: [Ayatana] Things I have noticed

2009-05-09 Thread Natan Yellin
On Sat, May 9, 2009 at 9:50 PM, Richard JOHNSON nixter...@ubuntu.comwrote:

 Hey everyone,

 So, a few things that I am noticing on this list, in press, and from
 various users, concerning the desktop notifications are this:

 a) When we, the developers, are discussing the options with notifications,
 we tend to discuss our workflow, which is fine, but we also need to
 remember that we are working on this together not just for ourselves, but
 for a much larger audience.

 b) Obviously a lot of us like certain aspects and dislike certain aspects
 of the entire notification system. A lot of us our tossing what we think
 would be good and what isn't good. Because of this, it has become obvious
 to me that having some sort of advanced feature set where people like us
 can configure the notifications to the way we like or darn close.

 c) I had the opportunity to discuss the notification stuff with users, not
 developers, and the consensus was that a majority of them either paid no
 attention or they really liked the convenience of it. So far some of the
 complaints that I have come across seem to be that of people with advanced
 knowledge of Linux/Ubuntu, and typically these same types of people have
 the knowledge to make stuff work the way they want it (this is why I think
 some sort of advanced configuration subset would be good).

 d) We need to remember that Ubuntu is marketed to a much larger group than
 developers. Ubuntu aims to be usable by as many people as possible...
 There are far more users than there are developers, and even though a lot
 of us got into free software to scratch our own itch and some are still
 into free software because of this, we have to remember the rest of the
 people who are using our creation. If it were up to me everyone would just
 have a pretty shell because that is my itch, but how far would I get if I
 just kept scratching mine? This one really should have been merged into (a)
 above, sorry.

Even if most Ubuntu users aren't at all tech savvy, you can't annoy the
small minority which are power users. Those are the people who may decide to
get involved in development and submit patches, so their opinion is critical
to your success.

How about, for starters, adding a gconf option to show an X icon on
notifications. I personally think it makes sense not to have one, but if
people want one then you should let them have it. (And normal users, who
you're trying to train to use notifications in a specific way, will never
turn on the X because they don't even know what gconf is.)

Either way, thanks a lot for all of the work that you guys have done so far!
It's great to see Canonical getting involved and trying to improve the user
interface.

Natan
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Re: [Ayatana] Things I have noticed

2009-05-09 Thread Natan Yellin
On Sat, May 9, 2009 at 10:43 PM, Jacob Peddicord jpeddic...@ubuntu.comwrote:

 On Sat, May 9, 2009 at 3:29 PM, Natan Yellin aan...@gmail.com wrote:

 Even if most Ubuntu users aren't at all tech savvy, you can't annoy the
 small minority which are power users. Those are the people who may decide to
 get involved in development and submit patches, so their opinion is critical
 to your success.

 How about, for starters, adding a gconf option to show an X icon on
 notifications. I personally think it makes sense not to have one, but if
 people want one then you should let them have it. (And normal users, who
 you're trying to train to use notifications in a specific way, will never
 turn on the X because they don't even know what gconf is.)

 Either way, thanks a lot for all of the work that you guys have done so
 far! It's great to see Canonical getting involved and trying to improve the
 user interface.

 Natan


 A close button I personally don't see being useful, in the current state of
 how notifications are displayed. They come and go relatively quickly, and by
 the time you notice a notification to click the X it may have already
 disappeared.

That's the point- I don't think an X is useful either, but it seems to be a
common request.

Natan
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