Re: [Ayatana] Fitts Law

2011-04-26 Thread Matthew Paul Thomas
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GonzO Rodrigue wrote on 23/04/11 18:43:

 On Sat, Apr 23, 2011 at 5:25 AM, Mitja Pagon mitja.pa...@inueni.com
...
 http://design.canonical.com/2011/04/unity-benchmark-usability-april-2011/

 Is this the testing you were referring to? If so, how come there is
 no mention of the issues you raised above?
 
 I believe that's a different set of tests, there.  If you want to see
 the restults of Charlie's test, look
 here: https://lists.ubuntu.com/archives/ubuntu-devel/2011-April/032988.html
...

It is the same test. Charline's post is largely about comparing Unity in
Natty with Unity in Maverick, whereas my message was mainly about
summarizing task completion in Natty.

However, Charline does mention the menu issue briefly in her post: When
participants had many windows opened, they did not understand that the
bar corresponded to the selected window.

And one of the quotes she includes is from one of the people who
concluded that menus were available only for maximized windows: I
didn’t like when I have things minimised. There are many things I can’t
do without maximising the screen. (Both Charline and the test
participants often used the word minimised to refer to unmaximized
windows.)

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Re: [Ayatana] Fitts Law

2011-04-23 Thread Mitja Pagon

- Matthew Paul Thomas m...@canonical.com wrote: 
 -BEGIN PGP SIGNED MESSAGE- 
 
 It does. In the videos I watched of Charline Poirier's user test two 
 weeks ago, of the eight out of ten people who could find the hidden 
 menus at all, seven of them discovered the menus while mousing over the 
 close/minimize/unmaximize buttons in a maximized window. 
 
 They then concluded that the way to access menus was to hover over the 
 close/minimize/unmaximize buttons, and then move sideways. This was very 
 slow, and didn't work at all in unmaximized windows. 
 
 People were much faster at using LibreOffice's menus, which are not yet 
 integrated into the global menu bar by default. 
 

http://design.canonical.com/2011/04/unity-benchmark-usability-april-2011/ 

Is this the testing you were referring to? If so, how come there is no mention 
of the issues you raised above? 

Cheers, 

Mitja 

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Re: [Ayatana] Fitts Law

2011-04-21 Thread Mitja Pagon

- Luke Benstead kaz...@gmail.com wrote: 
 
 These questions really need answering, 
 
 Luke. 
 

I somewhat doubt we will get any response, it's looking more and more like the 
time when window controls were switched to the left, after a while the 
opposition just gave up and later on Mr. Shuttleworth declared how he was 
right to do the switch as no one is raising the issue any more. It looks like 
their modus operandi, ignore the counter arguments long enough that the 
proponents give up and then declare yourself the winner. 

And just for the sake of clarification, I don't now and didn't then, care much 
about whether window controls are on the left or the right, just pointing out a 
similar pattern. 

Cheers, 
Mitja 
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Re: [Ayatana] Fitts Law

2011-04-21 Thread frederik.nn...@gmail.com
On Wed, Apr 20, 2011 at 20:35, Toby Smithe tsmi...@ubuntu.com wrote:


 This just seems to be, in the  most part, a vacuum outlet for community
 discontent, rather than a place for constructive discussion.


every public mailing list behaves like that, when under heavy load.
some break, some recover afterwards..
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Re: [Ayatana] Fitts Law

2011-04-20 Thread Luke Benstead
On 19 April 2011 18:24, Mitja Pagon mitja.pa...@inueni.com wrote:
 - Matthew Paul Thomas m...@canonical.com wrote:

 It does. In the videos I watched of Charline Poirier's user test two
 weeks ago, of the eight out of ten people who could find the hidden
 menus at all, seven of them discovered the menus while mousing over the
 close/minimize/unmaximize buttons in a maximized window.

 They then concluded that the way to access menus was to hover over the
 close/minimize/unmaximize buttons, and then move sideways. This was very
 slow, and didn't work at all in unmaximized windows.

 People were much faster at using LibreOffice's menus, which are not yet
 integrated into the global menu bar by default.


 The question remains. Why, despite being a definite usability regression, is
 the menu still hidden? Who makes this decisions and why can't they accept
 the fact they are wrong in this case?

 Cheers,
 Mitja


These questions really need answering, You don't need to be a
usability expert to see there are very real problems with the
panel/menu implementation in Natty. The frustrating thing is that we
could revert either the merging of the titlebar OR the global menu
(keeeping merging for maximized windows) and come out with something
reasonably sane.

If even MPT thinks things are broken then why are we continuing with
the current mess? You think Apple or Microsoft would ship with
something as ill thought out as the current panel design?

I thought we were supposed to be bettering OSX? All I'm seeing in the
panel is OSX plagiarism mixed in with our own essence of usability
WTF.

Luke.

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Re: [Ayatana] Fitts Law

2011-04-20 Thread Toby Smithe
2011/4/20 Luke Benstead kaz...@gmail.com:
 If even MPT thinks things are broken then why are we continuing with
 the current mess? You think Apple or Microsoft would ship with
 something as ill thought out as the current panel design?

I hate to point this out, but the ratio of Canonical:community e-mail
addresses on this list seems heavily weighted on the side of the
community. This means that there is an awful lot of noise and
discussion, and - as far as I can tell - little to no direction, input
or explanation from the People Who Make The Decisions.

I do hope communication will improve. This just seems to be, in the
most part, a vacuum outlet for community discontent, rather than a
place for constructive discussion. I've also noticed this in bug
reports relating to design decisions made by Canonical, or in Ayatana
projects.

-- 
Toby Smithe

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Re: [Ayatana] Fitts Law

2011-04-19 Thread Matthew Paul Thomas
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Hash: SHA1

Kevin Liao wrote on 12/04/11 14:48:

 Hi all, 
 I've been wondering, the Global Menu debate has been very furious for a
 while now. Proponents argue that Fitts Law is efficient. However,
 Unity's implementation of the Global Menu is that it becomes a menu
 when it is hovered over. Doesn't this mean that Fitts Law is rendered
 invalid because the user is in a sense blind until the mouse hovers
 over the menu?
...

It does. In the videos I watched of Charline Poirier's user test two
weeks ago, of the eight out of ten people who could find the hidden
menus at all, seven of them discovered the menus while mousing over the
close/minimize/unmaximize buttons in a maximized window.

They then concluded that the way to access menus was to hover over the
close/minimize/unmaximize buttons, and then move sideways. This was very
slow, and didn't work at all in unmaximized windows.

People were much faster at using LibreOffice's menus, which are not yet
integrated into the global menu bar by default.

- -- 
mpt
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=4Qj1
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Re: [Ayatana] Fitts Law

2011-04-19 Thread Mitja Pagon
- Matthew Paul Thomas m...@canonical.com wrote: 
 
 It does. In the videos I watched of Charline Poirier's user test two 
 weeks ago, of the eight out of ten people who could find the hidden 
 menus at all, seven of them discovered the menus while mousing over the 
 close/minimize/unmaximize buttons in a maximized window. 
 
 They then concluded that the way to access menus was to hover over the 
 close/minimize/unmaximize buttons, and then move sideways. This was very 
 slow, and didn't work at all in unmaximized windows. 
 
 People were much faster at using LibreOffice's menus, which are not yet 
 integrated into the global menu bar by default. 
 

The question remains. Why, despite being a definite usability regression, is 
the menu still hidden? Who makes this decisions and why can't they accept the 
fact they are wrong in this case? 

Cheers, 
Mitja 
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Re: [Ayatana] Fitts Law

2011-04-19 Thread Alexander Lancey
Why does the global menu hide at all? Hiding it doesn't save a lot of
space, and it an can quite annoying.

-New users may have issues finding it
-A user may forgot an action like Edit - Copy if the Edit menu isn't a
visual reminder
-I frequently make an L-shape as I hit the top of the screen, then move
the mouse to the menu i was looking for

On Tue, 2011-04-19 at 13:18 +0100, Matthew Paul Thomas wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 Kevin Liao wrote on 12/04/11 14:48:
 
  Hi all, 
  I've been wondering, the Global Menu debate has been very furious for a
  while now. Proponents argue that Fitts Law is efficient. However,
  Unity's implementation of the Global Menu is that it becomes a menu
  when it is hovered over. Doesn't this mean that Fitts Law is rendered
  invalid because the user is in a sense blind until the mouse hovers
  over the menu?
 ...
 
 It does. In the videos I watched of Charline Poirier's user test two
 weeks ago, of the eight out of ten people who could find the hidden
 menus at all, seven of them discovered the menus while mousing over the
 close/minimize/unmaximize buttons in a maximized window.
 
 They then concluded that the way to access menus was to hover over the
 close/minimize/unmaximize buttons, and then move sideways. This was very
 slow, and didn't work at all in unmaximized windows.
 
 People were much faster at using LibreOffice's menus, which are not yet
 integrated into the global menu bar by default.
 
 - -- 
 mpt
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 Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
 
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Re: [Ayatana] Fitts Law

2011-04-19 Thread Christopher Kahn
+1 on this... the menu should never be hidden. It's very difficult and
unintuitive to hide it. The window title should just push it over... even
the geniuses designing OS X do it like that.


On Tue, Apr 19, 2011 at 1:26 PM, Alexander Lancey a...@alexandos.orgwrote:

  Why does the global menu hide at all? Hiding it doesn't save a lot of
 space, and it an can quite annoying.

 -New users may have issues finding it
 -A user may forgot an action like Edit - Copy if the Edit menu isn't a
 visual reminder
 -I frequently make an L-shape as I hit the top of the screen, *then* move
 the mouse to the menu i was looking for


 On Tue, 2011-04-19 at 13:18 +0100, Matthew Paul Thomas wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 Kevin Liao wrote on 12/04/11 14:48:
 
  Hi all,
  I've been wondering, the Global Menu debate has been very furious for a
  while now. Proponents argue that Fitts Law is efficient. However,
  Unity's implementation of the Global Menu is that it becomes a menu
  when it is hovered over. Doesn't this mean that Fitts Law is rendered
  invalid because the user is in a sense blind until the mouse hovers
  over the menu?
 ...

 It does. In the videos I watched of Charline Poirier's user test two
 weeks ago, of the eight out of ten people who could find the hidden
 menus at all, seven of them discovered the menus while mousing over the
 close/minimize/unmaximize buttons in a maximized window.

 They then concluded that the way to access menus was to hover over the
 close/minimize/unmaximize buttons, and then move sideways. This was very
 slow, and didn't work at all in unmaximized windows.

 People were much faster at using LibreOffice's menus, which are not yet
 integrated into the global menu bar by default.

 - --
 mpt
 -BEGIN PGP SIGNATURE-
 Version: GnuPG v1.4.11 (GNU/Linux)
 Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

 iEYEARECAAYFAk2tfaYACgkQ6PUxNfU6ecrSbQCeL6RbZA+rHj7NMEhaPmJJT6If
 H9gAnj3fTRXOwqwC3tA8rWI/1WXMsmtW
 =4Qj1
 -END PGP SIGNATURE-

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Re: [Ayatana] Fitts Law

2011-04-19 Thread Jeremy Bicha
On 19 April 2011 19:26, Carl Simpson cwd.simp...@gmail.com wrote:
 As far as I am aware, from memory, this was not done so that the
 application's menus always start in the same place, thereby being
 consistent, thereby making it quicker to find stuff.

 With the ironic outcome that where with the Mac style we had to check the
 location of a given item before went off for the menu, with the “improved”
 Unity style, we have no idea where the menu is at all or what items are in
 it in the first place.

For Firefox  Chromium in particular, there is not enough room for the
appmenu and the app title, which in this case also includes the page
title, assuming you're a power user with more than 7 tabs or so.

Jeremy Bicha

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[Ayatana] Fitts Law

2011-04-12 Thread Kevin Liao
Hi all,
I've been wondering, the Global Menu debate has been very furious for a
while now. Proponents argue that Fitts Law is efficient. However, Unity's
implementation of the Global Menu is that it becomes a menu when it is
hovered over. Doesn't this mean that Fitts Law is rendered invalid because
the user is in a sense blind until the mouse hovers over the menu?
Wouldn't it make more sense to have the menu activated by default so the
user knows where to aim, rather than aim at the top, then move the mouse to
where he/she wants to go? Apart from making Ubuntu look good, what is the
argument behind making the menu so obscure?
--Kevin Liao

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Re: [Ayatana] Fitts Law

2011-04-12 Thread Ryan Prior
On Tue, Apr 12, 2011 at 8:48 AM, Kevin Liao kevinlia...@gmail.com wrote:
 Apart from making Ubuntu look good, what is the
 argument behind making the menu so obscure?
 --Kevin Liao

It really isn't a problem for a power-user like myself - I have
basically memorized the (hidden) menu item positions for the apps I
use frequently, so I don't miss and have to re-correct when I make
my fitts-law reach for the bookmarks menu. However, it's a big problem
for users who have little confidence in themselves. It's not obvious
that there are any menu items or where they are, and in fact it takes
a user interaction (moving the mouse to the top of the screen or
holding down, not just pressing, ALT) to show them. The interface is
(FAR) less discoverable, and thus less useful.

I propose that the file menu be shown and window title be hidden by
default in full-screen mode, at least. When you are using one window
that takes up the whole screen, knowing its name is never important.
The only time the window name changes is when you're using the web
browser, and browsers show the name at least twice - once in the tab
bar and once in the window title. The title is only necessary for
distinguishing tabs and locating pages in a search engine or window
list, so showing the title instead of the menu bar doesn't make sense.

For some applications, the new menu bar system is stupid. For example,
if I've just selected a tool in The GIMP and I now want to access the
program's menu bar, I am presented with nothing when I move my mouse
to the top of the screen. Being the adaptable and forgiving individual
I am, I have no problem investigating and finding out that I need to
return focus to the main window before using the menu bar; but a less
confident and adaptable designer using The GIMP will be confused by
the pointless disappearance of the menu bar.

Finally, I want to know what in the world touch users are supposed to
do when they want to select a menu item. I don't have a touch-capable
device to test with, so if somebody on the touch side of things could
explain that one to me, perhaps this would be more clear.

Thanks to the Ayatana folks for your consideration,
Ryan

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Re: [Ayatana] Fitts Law

2011-04-12 Thread Mario Vukelic
On Di, 2011-04-12 at 21:48 +0800, Kevin Liao wrote:
 However, Unity's implementation of the Global Menu is that it becomes
 a menu when it is hovered over. Doesn't this mean that Fitts Law is
 rendered invalid because the user is in a sense blind until the
 mouse hovers over the menu? 

I don't have a link, but somewhere on the blogs or in a bug report I
read a comment (I think by Mark himself), that actually the idea is for
the menu to become gradually more visible when the mouse approaches it -
like Notif-OSD bubbles in reverse. Apparently there are currently
problems with X not playing nice. I assume that this is still intended
to be implemented in the future.


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Re: [Ayatana] Fitts Law

2011-04-12 Thread Jamu Kakar
Hi,

On Tue, Apr 12, 2011 at 11:03 PM, Mario Vukelic
mario.vuke...@dantian.org wrote:
 On Di, 2011-04-12 at 21:48 +0800, Kevin Liao wrote:
 However, Unity's implementation of the Global Menu is that it becomes
 a menu when it is hovered over. Doesn't this mean that Fitts Law is
 rendered invalid because the user is in a sense blind until the
 mouse hovers over the menu?

 I don't have a link, but somewhere on the blogs or in a bug report I
 read a comment (I think by Mark himself), that actually the idea is for
 the menu to become gradually more visible when the mouse approaches it -
 like Notif-OSD bubbles in reverse. Apparently there are currently
 problems with X not playing nice. I assume that this is still intended
 to be implemented in the future.

I hope that doesn't happen.  I already find the menu flicker that
appears when I press Alt a distraction.  Having that happen when I
happen to move the mouse close to the top of the screen would be even
worse.

Thanks,
J.

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Re: [Ayatana] Fitts Law

2011-04-12 Thread Thibaut Brandscheid
 I don't have a link, but somewhere on the blogs or in a bug report I
 read a comment (I think by Mark himself), that actually the idea is for
 the menu to become gradually more visible when the mouse approaches it -
 like Notif-OSD bubbles in reverse.

I like this approach as long as there isn't too much 'visual noise'.

IMHO - Global menu bar and the new overlay scrollbar have (right now)
the same UX problem:
1. MOVE cursor to desired area
2. »identify target«  MOVE cursor to it
3. interaction

In the end you move your mouse twice before your able to interact (click).
This its a real UX problem because you have often to preform this 'aiming task'.

The fade-in approaches could work for the global menu bar. But I see
difficulties to solve the problem for the overlay scrollbar because
they are not visible enough while aiming (compare to the old
scrollbar).

Just some thoughts
Thibaut

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