Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread ~:'' ありがとうございました 。

David,

my apologies as it seems that once again my comments lack some clarity.

where are the easy-to-use tools?
Ubuntu and Gnome are hardly mainstream...

the most significant issue is that no open source project outside  
possibly wikipedia is truly popular.

NB wikipedia is not an application or tool.

My concern is that because the process does not include users, it is  
difficult for their needs to be met.


regards

Jonathan Chetwynd
Accessibility Consultant on Media Literacy and the Internet





in many cases developers:
have little or no understanding of a 'public' audience.
actively refrain from user testing.


These two points can be summarised as open-source developers don't  
care about

usability.  And this demonstrably isn't true.

Different tools are designed for different audiences; emacs, for  
example, is
intended to be usable by developers - and it is.  Similarly, Ubuntu,  
GNOME and
other systems that _are_ intended for regular end-users have clearly  
seen a

great deal of usability testing.


encourage feature creep


Do you have any evidence that you can port to to demonstrate this?


design to impress their peers


You say this as if this is a bad thing!


in some sense consumerism at least gives the end user some authority.


To a degree, but it heavily depends on there being a free market with  
a number

of competing alternatives.

I'm not an economist, but it appears that, in computing, free markets  
generally
cannot form if the interfaces used for data interchange are closed  
and/or
proprietary; in such markets, one provider will eventually tend to  
dominate all

of the others.

For example:

	Operating systems: MS Windows tends to dominate (because nothing  
else can run
Windows applications, as the ABIs/APIs are myriad and not fully  
documented);


	Office productivity suites: MS Office tends to dominate (because  
nothing else

can read/write the proprietary file formats that Office uses.)

To contrast:

Web browsers: There are many web-browsers: Seamonkey, Firefox, Internet
Explorer, Safari, Konqueror, Galeon, Lynx etc.  (because the  
interfaces that

such applications must support are well-documented.)

	Web servers: lighttpd, Apache, Nginx, IIS etc. (because the  
interfaces that

such servers must support are well-documented.)

.. and so forth.  If there is a free market, then the consumer has  
influence.


Note that in the case of the BBC iPlayer and other similar services  
from other
broadcasters, the interfaces are not fully documented - and this is  
considered a

feature!


as you may know, the web specifications created by W3C are far more
potent than the mere iplayer.


I don't think I understand - how (and why?) are you comparing the W3C  
interface
specifications and guidelines, which exist to ensure interoperability  
between
different implementations, and the BBC's iPlayer, which is just one  
application?



The issues are similar though there are
more companies and corporations engaged in the project


Than which project?  The W3C?  There have certainly been many more  
companies and
corporations involved in the W3C specification development process  
than that of

the iPlayer!

Cheers,
David
--
David McBride [EMAIL PROTECTED]
Department of Computing, Imperial College, London


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Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread Andy Leighton
On Thu, Oct 25, 2007 at 08:34:05AM +0100, 
~:''  wrote:
 David,

 my apologies as it seems that once again my comments lack some clarity.

 where are the easy-to-use tools?
 Ubuntu and Gnome are hardly mainstream...

You seem very confused.  Easy to use and aimed at unsophisticated
end-users are not synonyms.  As far as easy to use I would include
many open-source tools - from programming libraries, to languages,
to tools, to editors, to operating systems.  They meet the needs
of their intended users and are no more difficult to use than
their commercial counterparts where they exist.  Admittedly some
of them build on a different paradigm to that which some users
who have grown up on Windows are used to but that is yet another
issue.

As for end-user tools we have Firefox and OpenOffice leading the
way.  Many people blog on an open-source blogging engine.  I know
many people from a non-technical background who use Audacity and 
Scribus.  Of course none of these has the market share of the
major player that has been established for 15 years or so.  However
they do have significant market share in their application space
which indicates that ease-of-use to end-users isn't that much of
an issue. 

-- 
Andy Leighton = [EMAIL PROTECTED]
The Lord is my shepherd, but we still lost the sheep dog trials 
   - Robert Rankin, _They Came And Ate Us_
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Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread David Greaves
~:''  wrote:
 David,
 
 my apologies as it seems that once again my comments lack some clarity.
 
 where are the easy-to-use tools?
 Ubuntu and Gnome are hardly mainstream...
 
 the most significant issue is that no open source project outside
 possibly wikipedia is truly popular.
 NB wikipedia is not an application or tool.

Jonathon are you just trolling or are you serious?

Apache?
Linux?
Ant?
OpenOffice?
Mozilla/Firefox?

These OS applications are popular *because* of their user interfaces (although
for some the UI is an API or config file).

David


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Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread Frank Wales
~:'' ありがとうございました。 wrote:
 where are the easy-to-use tools?
 Ubuntu and Gnome are hardly mainstream...

By 'mainstream', do you mean 'commonplace among computer users'
or 'commonplace among the general public'?

Also, are you conceding that Ubuntu and Gnome are easy to use?

 the most significant issue is that no open source project outside
 possibly wikipedia is truly popular.

I'm confused about what you mean by 'open source project',
since you cite Wikipedia as one and imply that Ubuntu Linux is another.
Are we talking about software, or data, or services, or platforms, or what?

If Wikipedia is an example, then I think a reasonable case can
be made that the Internet is the world's biggest open source
project, and it's pretty mainstream.

Plus, web browsers are pretty easy to use, especially the open source ones.

 NB wikipedia is not an application or tool.

If Wikipedia doesn't count as a tool, how do you define 'tool'?

How about Google?  It's not directly open-source, but it's
built on top of Linux, which is.  Does such an enabling technology
that's in widespread use behind the scenes not count as 'popular'
or 'mainstream' when it's the bedrock of things that are?

 My concern is that because the process does not include users, it is
 difficult for their needs to be met.

Which 'process' are you talking about?

Are you suggesting that software is too important to be left to programmers?
-- 
Frank Wales [EMAIL PROTECTED]
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RE: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread Darren Stephens
For a given value of popular of course. There are many open source projects 
which are extremely popular in their own contexts.

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
 On Behalf Of [EMAIL PROTECTED]
 Sent: Thursday, October 25, 2007 8:34 AM
 To: backstage@lists.bbc.co.uk
 Subject: Re: [backstage] An interview with Mark Taylor, Pres. of UK Open 
 Source
 Consortium
 
 David,
 
 my apologies as it seems that once again my comments lack some clarity.
 
 where are the easy-to-use tools?
 Ubuntu and Gnome are hardly mainstream...
 
 the most significant issue is that no open source project outside
 possibly wikipedia is truly popular.
 NB wikipedia is not an application or tool.
 
 My concern is that because the process does not include users, it is
 difficult for their needs to be met.
 
 regards
 
 Jonathan Chetwynd
 Accessibility Consultant on Media Literacy and the Internet
 
 
 
 
  in many cases developers:
  have little or no understanding of a 'public' audience.
  actively refrain from user testing.
 
 These two points can be summarised as open-source developers don't
 care about
 usability.  And this demonstrably isn't true.
 
 Different tools are designed for different audiences; emacs, for
 example, is
 intended to be usable by developers - and it is.  Similarly, Ubuntu,
 GNOME and
 other systems that _are_ intended for regular end-users have clearly
 seen a
 great deal of usability testing.
 
  encourage feature creep
 
 Do you have any evidence that you can port to to demonstrate this?
 
  design to impress their peers
 
 You say this as if this is a bad thing!
 
  in some sense consumerism at least gives the end user some authority.
 
 To a degree, but it heavily depends on there being a free market with
 a number
 of competing alternatives.
 
 I'm not an economist, but it appears that, in computing, free markets
 generally
 cannot form if the interfaces used for data interchange are closed
 and/or
 proprietary; in such markets, one provider will eventually tend to
 dominate all
 of the others.
 
 For example:
 
   Operating systems: MS Windows tends to dominate (because nothing
 else can run
 Windows applications, as the ABIs/APIs are myriad and not fully
 documented);
 
   Office productivity suites: MS Office tends to dominate (because
 nothing else
 can read/write the proprietary file formats that Office uses.)
 
 To contrast:
 
   Web browsers: There are many web-browsers: Seamonkey, Firefox,
 Internet
 Explorer, Safari, Konqueror, Galeon, Lynx etc.  (because the
 interfaces that
 such applications must support are well-documented.)
 
   Web servers: lighttpd, Apache, Nginx, IIS etc. (because the
 interfaces that
 such servers must support are well-documented.)
 
 .. and so forth.  If there is a free market, then the consumer has
 influence.
 
 Note that in the case of the BBC iPlayer and other similar services
 from other
 broadcasters, the interfaces are not fully documented - and this is
 considered a
 feature!
 
  as you may know, the web specifications created by W3C are far more
  potent than the mere iplayer.
 
 I don't think I understand - how (and why?) are you comparing the W3C
 interface
 specifications and guidelines, which exist to ensure interoperability
 between
 different implementations, and the BBC's iPlayer, which is just one
 application?
 
  The issues are similar though there are
  more companies and corporations engaged in the project
 
 Than which project?  The W3C?  There have certainly been many more
 companies and
 corporations involved in the W3C specification development process
 than that of
 the iPlayer!
 
 Cheers,
 David
 --
 David McBride [EMAIL PROTECTED]
 Department of Computing, Imperial College, London
 
 
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Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread Adam

~:''  wrote:

where are the easy-to-use tools?
Ubuntu and Gnome are hardly mainstream...

the most significant issue is that no open source project outside  
possibly wikipedia is truly popular.

NB wikipedia is not an application or tool.

First, there are thousands of open source projects that are popular.   
Here are a few that i use:


* Apache web server. Runs the majority of web site.
* MySQL - Database
* PHP - Web site scripting language
* Firefox  Thunderbird
* VLC Media Player - Media player
* Filezilla - FTP program
* Many mail servers are opensource, ie Postfix, Sendmail
* ClamAV - Free antivirus scanner
* Spamassassin - Spam filter used by many ISPs
* Gimp - Popular image editor
* Open Office
* Debian  Ubuntu Linux
* SugarCRM - Customer Relationship Management
* Wordpress - Blogging
* MediaWiki - The application behind wikipedia
* Horde - Webmail application

Currently the majority of open source software is mainly used by  
technical users, however with Ubuntu maturing into a great operating  
system this is likely to change with people becoming frustrated with  
the Microsoft experience and looking for an alternative.


My concern is that because the process does not include users, it is  
difficult for their needs to be met.


You can always be involved in the development process of any of these  
programs.  They are always looking for testers and if you get involved  
on the suitable mailing list most developers are open to suggestions  
for improvements.


I would argue that open source software easily meets users needs,  
sometimes better then equivalent commercial software. This is because  
open source software doesn't have to follow the demands of a company  
and are usual started as there is no other software then meets the  
needs of the developers.


Regards

Adam




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Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread vijay chopra
On 25/10/2007, ~:'' ありがとうございました。 [EMAIL PROTECTED] wrote:

 David,


 the most significant issue is that no open source project outside
 possibly wikipedia is truly popular.
 NB wikipedia is not an application or tool.


That would explain the unpopularity of a LAMP development envionment then
/sarcasm

Aside from
Linux
Apache
MySQL
PHP

I can think of
Firefox (over 20% of market share IIRC)
Wordpress (and other blogging software)
PHPbb (most online forums I've seen use this)
Media Wiki (it's not just for Wikipedia)
and possibly Open Office (I like it, but am not sure about it's popularity)

That's just in the last 20 seconds, I'm sure people can come up with others.


Re: [backstage] An interview with Mark Taylor, Pres. of UK Open Source Consortium

2007-10-25 Thread Michael Sparks
On Thursday 25 October 2007 08:34, ~:'' ありがとうございました。 wrote:
 the most significant issue is that no open source project outside  
 possibly wikipedia is truly popular.

I'd hardly say that the internet, email, web, DNS  etc are hardly not
mainstream and not popular. It's next to impossible to use the internet and
NOT use open source. Sendmail (email) is older either of the terms of free
software or open source, and has always been open source (was termed common
sense back then). 

The BSD TCP/IP stack likewise has been around for a very long time and a core
part of Windows for a long time. Mac OS X is underpinned by open source, and
if you removed the open source elements you'd be left with a pretty shell.

Sendmail, along with the original TCP/IP stack set the tone for a long time.
The term free software was actually much later to the party (which started
sooner) than people generally realise. (Not to do it down, but pointing out
that this all started from pragmatics not politics)

The Net Gear routers given away for free by Sky  AOL (among others) are all
linux based (meaning a very large chunk of the UK actually has linux in their
home and doesn't realise it).

The web itself is largely powered by open source webservers with apache the
most notable, but a significantly chunk of the tail after that is also open
source.

This mailing list you are using to talk to people with is Majordomo which is
open source, which is written in perl, which is also open source.

Facebook, which has more people on its systems than live in many
countries (it's into the top 40 last time I looked), is an application that
again depends upon open source in many different layers. (There's more
people in the UK on facebook than live in Ireland)

Is facebook itself open source? No. Could it exist without open source?
Doubtful. However open source becomes the commons upon which the next
layer of proprietary apps get written: (cf google docs, yahoo maps, facebook,
etc).

To suggest that Wikipedia is the only popular open source project misses just
how widespread and widely used open source is, because you're missing the
fact that without open source, we simply would not have the world we live in
today.

I'd also contest whether Linux  friends aren't mainstream when I see in WH 
Smiths *Computer Active* doing a Linux special. (I'd expect a number of other 
magazines to do that, but not Computer Active.)

This is aside from things like the OLPC project distributing soon millions of 
laptops (entirely OSS based) to developing countries[1] and companies like 
Asus developing systems like the EEE PC which will be distributed in the UK 
by RM Machines (to schools (probably paid for by tesco...) ) among others 
which boasts it's Linux based. (and looks pretty cool)

[1] What's the PC term for this these days? :-)

I could go on, but at the end of the day, a large amount of infrastructure 
these days that people use (be it in Flickr, google, Mac OS X, etc) is based 
in open source. Remove it, and you're left largely with templates, data 
without databases, pretty skins and logic which doesn't control.

Also, Firefox is significantly more popular with the average user than you 
might expect. 

But all that said, your mail client adds the following header:

 * Mime-Version: 1.0 (Apple Message framework v752.2)

So it looks like you're using the Free BSD derivative Mac OS X. Probably the 
most popular incarnation of FreeBSD - with the open source base here:
* http://developer.apple.com/opensource/index.html

But then, Macs aren't popular are they ? ;-) 

Ever-so-slightly-teasingly-devils-advocately-ly, 

:-)


Michael.

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