[backstage] Dumbed down BBC - iPlayer Beta - reporting bugs in 350 characters
I note with interest that you are, if you so choose, limited to 350 characters when making reports about the iPlayer on the Beta. Is 2.5 tweets EVER going to be enough to report anything useful? All I was trying to post was a moan about the inconstant interface. The below is apparently 3.5 times too long for a complaint. *The new iPlayer system has two different types of action for exactly the same user action.* *Click on a picture, sometimes you get a same-screen change to a page with a large picture and full description of the content, leaving alone any existing playing content.* *Some other times EXACTLY the same action results in a pop-up that starts playing the content straight away, stopping any existing content - and offering no easy way back** - even the back button is disabled* * (You have to find the main iPlayer window, switch to radio and click the favourites button, and then click on last played, obvious!).* *Yes, it is radio that auto-plays in a pop-up - this is the only way to click though to find out the information about a radio programme, even if it is just to see if you have already listened to it...* *This is at the MOST confusing in the combined (TV+radio) search lists, where the action performed by clicking on an image is hard to determine - only a very small icon acts as a warning to the two forms of action.* *Would it be possible once again for the user to choose if they want a small pop-up radio console and supply a consistent click action as a default?* -- Brian Butterworth follow me on twitter: http://twitter.com/briantist web: http://www.ukfree.tv - independent digital television and switchover advice, since 2002
Re: [backstage] Dumbed down BBC - iPlayer Beta - reporting bugs in 350 characters
Brian, I raised a similar issue with the SVG working group and at a Googletalk. requesting a simple means to differentiate between graphics that are links, and graphics that are actions in the page. there is a need for cursors beyond arrow hand but what? unfortunately afaik nothing has been suggested, or implemented. iiuyc this issue is wider than the BBC, and is a UA 'standards' issue. regards Jonathan Chetwynd On 6 Jun 2010, at 22:11, Brian Butterworth wrote: I note with interest that you are, if you so choose, limited to 350 characters when making reports about the iPlayer on the Beta. Is 2.5 tweets EVER going to be enough to report anything useful? All I was trying to post was a moan about the inconstant interface. The below is apparently 3.5 times too long for a complaint. The new iPlayer system has two different types of action for exactly the same user action. Click on a picture, sometimes you get a same-screen change to a page with a large picture and full description of the content, leaving alone any existing playing content. Some other times EXACTLY the same action results in a pop-up that starts playing the content straight away, stopping any existing content - and offering no easy way back - even the back button is disabled (You have to find the main iPlayer window, switch to radio and click the favourites button, and then click on last played, obvious!). Yes, it is radio that auto-plays in a pop-up - this is the only way to click though to find out the information about a radio programme, even if it is just to see if you have already listened to it... This is at the MOST confusing in the combined (TV+radio) search lists, where the action performed by clicking on an image is hard to determine - only a very small icon acts as a warning to the two forms of action. Would it be possible once again for the user to choose if they want a small pop-up radio console and supply a consistent click action as a default? -- Brian Butterworth follow me on twitter: http://twitter.com/briantist web: http://www.ukfree.tv - independent digital television and switchover advice, since 2002
[backstage] Squelchy audio on iPlayer HD programmes
I've noticed that Doctor Who and Doctor Who Confidential episodes for the past several weeks have had the characteristic 'bubbly' or 'warbling' audio that comes with either 1 encoding step or slightly dodgy first generation audio encoding. The problem manifests itself particularly in reverb tails, sibilance (e.g. Amy Pond saying 'ssh' at 24:36) or quiet passages or sections with strings or woodwind in the backing music, (e.g. in the music from 24:17 in http://www.bbc.co.uk/iplayer/episode/b00spgsf/hd/Doctor_Who_Series_5_Vincent _and_the_Doctor/ ) It's quite distracting and detracts from my viewing experience (and I'd imagine others). most frustrating is that it's not always been there. Unfortunately I don't know anybody specific in the iPlayer team who deals with quality assurance stuff, can someone in the know please forward it on? Cheers Chris - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/
