RE: [backstage] Problems with iPlayer video - how to report?
Chris, You can find links to service status and a contact form from here: http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/tech_report Comments about World Service content do get through to me, so filling in the form does work. Cheers, -- Gareth Davis | Production Systems Specialist World Service Digital Delivery Team - Part of BBC Future Media Technology * 500NE Bush House, Strand, London, WC2B 4PH * bbcworldservice.com -Original Message- From: owner-backst...@lists.bbc.co.uk [mailto:owner-backst...@lists.bbc.co.uk] On Behalf Of Christopher Woods Sent: 20 February 2011 23:35 To: backstage@lists.bbc.co.uk Subject: [backstage] Problems with iPlayer video - how to report? Watching the AV Referendum Speeches there's a LOT of picture sound breakup, looks like a bad OB sat feed. http://www.bbc.co.uk/iplayer/episode/b00zb198/House_of_Commons _AV_Referendum _Speeches/ To whom should this problem be reported and what's the best way to report technical problems in future if/when this backstage list gets closed? Cheers Chris - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/ - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/
RE: [backstage] Problems with iPlayer video - how to report?
Chris, You can find links to service status and a contact form from here: http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/t ech_report Comments about World Service content do get through to me, so filling in the form does work. Super : Whilst I have your eye as such, are the MP3 versions of iPlayer radio content still transcodes from AAC or are they encoded from the source feed in parallel? I always noticed in the past whenever I used get_iplayer to grab some radio shows for my DAP the MP3 versions (via flashaudio etc) were noticeably poorer quality than the original raw AACs; warbly, burbly sound, what sounded like transcoding artefacts and distortion of the stereo imaging. Has the MP3 encoding workflow for radio programmes changed at all since last year? - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/
RE: [backstage] Problems with iPlayer video - how to report?
Chris, Can't speak for my colleagues elsewhere in radio, but WS doesn't transcode between codecs anywhere in our longform workflow and never has done. Cheers, -- Gareth Davis | Production Systems Specialist World Service Digital Delivery Team - Part of BBC Future Media Technology * 500NE Bush House, Strand, London, WC2B 4PH * bbcworldservice.com -Original Message- From: owner-backst...@lists.bbc.co.uk [mailto:owner-backst...@lists.bbc.co.uk] On Behalf Of Christopher Woods Sent: 21 February 2011 17:24 To: backstage@lists.bbc.co.uk Subject: RE: [backstage] Problems with iPlayer video - how to report? Chris, You can find links to service status and a contact form from here: http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/t ech_report Comments about World Service content do get through to me, so filling in the form does work. Super : Whilst I have your eye as such, are the MP3 versions of iPlayer radio content still transcodes from AAC or are they encoded from the source feed in parallel? I always noticed in the past whenever I used get_iplayer to grab some radio shows for my DAP the MP3 versions (via flashaudio etc) were noticeably poorer quality than the original raw AACs; warbly, burbly sound, what sounded like transcoding artefacts and distortion of the stereo imaging. Has the MP3 encoding workflow for radio programmes changed at all since last year? - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/ - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/
