Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-18 Thread François Roels

Hi Christoph

Christoph Haas a écrit :


On Saturday 15 October 2005 20:51, François Roels wrote:
 


I'm not able to backup my server any longer. Le backup processes crach
after any attempt without usefull (for me) message.
   



I have filed a bug report against the package a week ago on the BTS 
(Debian's

bug tracking system). See: http://bugs.debian.org/332743

Perhaps these two cases are related? (Question asked in direction of the
honored Bacula development crew.)

Kind regards
Christoph
 


Humm... doesn't seem to be a related problem.
The medium is a disk and the local backups (the catalog) are working well.
I'm trying to investigate using the Arno advice...

François


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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-16 Thread Christoph Haas
On Sunday 16 October 2005 01:49, Dan Langille wrote:
 No temperature being raised here.  I'm asking questions so as to
 understand the process better.

I apologize if I got your intention wrong. Sounded like bashing for me.

   Yes, there could be. I would expect you to establish that there was
   a bug before logging a bug report.

That sounded strange to my ears like you implied I should magically
verify I really found a bug instead of having an administrative problem
here. I couldn't imagine how I was to do that since I'm not a Bacula
developer. Many bug reports I've seen sound like process foobar has
disappeared - the last log line I found was yipyap instead of 
the pointer assignment in line 3917 of the devices.c is not checking the
return value.

In the case I reported the storage daemon just seems to disappear.
I didn't attach an strace to it or look into the source code yet.

   That process sounds inefficient and places too much work upon the
   packager.

I didn't not invent this procedure. It was established long before I 
started
to be involved in Debian. But it works pretty well. And Debian users
appreciate that they do not have to find out whether there is a problem
in the upstream package, a problem in the way the Debian package was built,
a side-effect with another package or just a misconfiguration. People can
check whether other users encountered the same problem (that's the first
thing they are asked when they tell of problems with a package). And often
there are workarounds in the bug reports that help you get the software
working before a fixed package can be provided publicly.

Kind regards
 Christoph
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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-16 Thread Dan Langille
On 16 Oct 2005 at 12:30, Christoph Haas wrote:

 On Sunday 16 October 2005 01:49, Dan Langille wrote:

Yes, there could be. I would expect you to establish that there was
a bug before logging a bug report.
 
 That sounded strange to my ears like you implied I should magically
 verify I really found a bug instead of having an administrative problem
 here. I couldn't imagine how I was to do that since I'm not a Bacula
 developer.

You could ask here.  I would expect this list to be the first  
resource for anyone experiencing problems with Bacula.  We'll quickly 
tell you whether or not it's a bug or a configuration issue.
-- 
Dan Langille : http://www.langille.org/
BSDCan - The Technical BSD Conference - http://www.bsdcan.org/




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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Arno Lehmann

Hello,

On 15.10.2005 20:51, François Roels wrote:


Hi list

I'm not able to backup my server any longer. Le backup processes crach 
after any attempt without usefull (for me) message.

Any idea or processing advice ?

Jupiter is a SBS Win2003 server on a LAN. Bacula is a Debian Sarge 
server with storage on a (FAT32 external) disk.
Backup was originaly working during tests (backups were lunched from the 
Windows side).


Now, the SD process craches silently every time the server's backup 
runs. (the local catalog backup runs without any trouble)

No msg in syslog. All compinents are 1.36.2.
The only trace is :

15-Oct 19:34 bacchus-dir: No prior Full backup Job record found.
15-Oct 19:34 bacchus-dir: No prior or suitable Full backup found. Doing 
FULL backup.
15-Oct 19:34 bacchus-dir: Start Backup JobId 75, 
Job=Jupiter.2005-10-15_19.34.56

*messages
15-Oct 19:35 bacchus-sd: Volume Jupiter-0001 previously written, 
moving to end of data.
15-Oct 20:36 jupiter-fd: Jupiter.2005-10-15_19.34.56 Fatal error: 
..\filed\../../filed/backup.c:477 Network send error 27328 to SD. 
ERR=Une connexion existante a dû être fermée par l'hôte distant.


The FD connects to the SD, and later that connection is closed. You 
might try the Heartbeat Interval settings, verify the firewall settings 
if there is one in between the client and the SD, and make sure that 
none of the computers you use goes into suspend mode.


Arno

15-Oct 19:35 bacchus-dir: Jupiter.2005-10-15_19.34.56 Error: Bacula 
1.36.2 (28Feb05): 15-Oct-2005 19:35:01

 JobId:  75
 Job:Jupiter.2005-10-15_19.34.56
 Backup Level:   Full (upgraded from Incremental)
 Client: jupiter-fd
 FileSet:Jupiter Documents Set 2005-09-18 01:05:02
 Pool:   PCpool
 Storage:File
 Start time: 15-Oct-2005 19:34:58
 End time:   15-Oct-2005 19:35:01
 FD Files Written:   4
 SD Files Written:   0
 FD Bytes Written:   72,768
 SD Bytes Written:   0
 Rate:   24.3 KB/s
 Software Compression:   27.3 %
 Volume name(s):
 Volume Session Id:  1
 Volume Session Time:1129397677
 Last Volume Bytes:  2,812,437,515
 Non-fatal FD errors:0
 SD Errors:  0
 FD termination status:  Error
 SD termination status:  Error
 Termination:*** Backup Error ***

Thanks for your advices.

François


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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Christoph Haas
On Saturday 15 October 2005 20:51, François Roels wrote:
 I'm not able to backup my server any longer. Le backup processes crach
 after any attempt without usefull (for me) message.

I have filed a bug report against the package a week ago on the BTS 
(Debian's
bug tracking system). See: http://bugs.debian.org/332743

Perhaps these two cases are related? (Question asked in direction of the
honored Bacula development crew.)

Kind regards
 Christoph
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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Dan Langille
On 15 Oct 2005 at 21:04, Christoph Haas wrote:

 On Saturday 15 October 2005 20:51, François Roels wrote:
  I'm not able to backup my server any longer. Le backup processes crach
  after any attempt without usefull (for me) message.

 I have filed a bug report against the package a week ago on the BTS
 (Debian's
 bug tracking system). See: http://bugs.debian.org/332743

 Perhaps these two cases are related? (Question asked in direction of the
 honored Bacula development crew.)

Why did you log a Bacula bug in the Debian system?
--
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BSDCan - The Technical BSD Conference - http://www.bsdcan.org/




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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Christoph Haas
On Saturday 15 October 2005 22:56, Dan Langille wrote:
 On 15 Oct 2005 at 21:04, Christoph Haas wrote:
  On Saturday 15 October 2005 20:51, François Roels wrote:
   I'm not able to backup my server any longer. Le backup processes
   crach after any attempt without usefull (for me) message.
 
  I have filed a bug report against the package a week ago on the BTS
  (Debian's
  bug tracking system). See: http://bugs.debian.org/332743
 
  Perhaps these two cases are related? (Question asked in direction of
  the honored Bacula development crew.)

 Why did you log a Bacula bug in the Debian system?

Because there could be a bug in a Debian package.

You probably rather wanted to ask: Why did you not log a Bacula bug in the
Bacula bug tracking system instead?

Because that's the default way to report problem with a binary Debian 
package.
It's the lazy end-user's way to tell the package maintainer that there is a
problem. In case the package being shipped with Debian Sarge has a serious 
bug
- perhaps even a security-relevant one - then Debian needs to take action
quickly. That could mean packaging a slightly newer version or adding 
upstream
patches to the old version by the package maintainer.

Usually asking the (upstream) software developers means getting the reply
ah, that has been fixed in a later version - please upgrade. But Debian
doesn't work that way. The package maintainer's duty is to look into the 
bug
report, hopefully verify the bug and decide whether to forward that report
upstream.

But perhaps you want to clarify.

Regards
 Christoph
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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Dan Langille
On 15 Oct 2005 at 23:07, Christoph Haas wrote:

 On Saturday 15 October 2005 22:56, Dan Langille wrote:
  On 15 Oct 2005 at 21:04, Christoph Haas wrote:
   On Saturday 15 October 2005 20:51, François Roels wrote:
I'm not able to backup my server any longer. Le backup processes
crach after any attempt without usefull (for me) message.
  
   I have filed a bug report against the package a week ago on the BTS
   (Debian's
   bug tracking system). See: http://bugs.debian.org/332743
  
   Perhaps these two cases are related? (Question asked in direction of
   the honored Bacula development crew.)
 
  Why did you log a Bacula bug in the Debian system?

 Because there could be a bug in a Debian package.

Yes, there could be. I would expect you to establish that there was a
bug before logging a bug report.

 You probably rather wanted to ask: Why did you not log a Bacula bug in the
 Bacula bug tracking system instead?

No, I didn't want to ask that.  I was quite precise with my choice of
words.

 Because that's the default way to report problem with a binary Debian
 package. It's the lazy end-user's way to tell the package maintainer
 that there is a problem. In case the package being shipped with Debian
 Sarge has a serious bug - perhaps even a security-relevant one - then
 Debian needs to take action quickly. That could mean packaging a
 slightly newer version or adding upstream patches to the old version
 by the package maintainer.

 Usually asking the (upstream) software developers means getting the
 reply ah, that has been fixed in a later version - please upgrade.
 But Debian doesn't work that way. The package maintainer's duty is to
 look into the bug report, hopefully verify the bug and decide whether
 to forward that report upstream.

That process sounds inefficient and places too much work upon the
packager.

--
Dan Langille : http://www.langille.org/
BSDCan - The Technical BSD Conference - http://www.bsdcan.org/




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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Christoph Haas
On Saturday 15 October 2005 23:13, Dan Langille wrote:
 On 15 Oct 2005 at 23:07, Christoph Haas wrote:
  On Saturday 15 October 2005 22:56, Dan Langille wrote:
   On 15 Oct 2005 at 21:04, Christoph Haas wrote:
On Saturday 15 October 2005 20:51, François Roels wrote:
 I'm not able to backup my server any longer. Le backup processes
 crach after any attempt without usefull (for me) message.
   
I have filed a bug report against the package a week ago on the
BTS (Debian's
bug tracking system). See: http://bugs.debian.org/332743
   
Perhaps these two cases are related? (Question asked in direction
of the honored Bacula development crew.)
  
   Why did you log a Bacula bug in the Debian system?
 
  Because there could be a bug in a Debian package.

 Yes, there could be. I would expect you to establish that there was a
 bug before logging a bug report.

If a process suddenly dies without something useful in the logs then it
smells suspiciously like a bug. There are lesser reasons to file a bug
report.

  You probably rather wanted to ask: Why did you not log a Bacula bug
  in the Bacula bug tracking system instead?

 No, I didn't want to ask that.  I was quite precise with my choice of
 words.

If you were familiar with Debian then you would know the answer already.
Otherwise your original question makes no sense to me.

  Because that's the default way to report problem with a binary Debian
  package. It's the lazy end-user's way to tell the package maintainer
  that there is a problem. In case the package being shipped with Debian
  Sarge has a serious bug - perhaps even a security-relevant one - then
  Debian needs to take action quickly. That could mean packaging a
  slightly newer version or adding upstream patches to the old version
  by the package maintainer.
 
  Usually asking the (upstream) software developers means getting the
  reply ah, that has been fixed in a later version - please upgrade.
  But Debian doesn't work that way. The package maintainer's duty is to
  look into the bug report, hopefully verify the bug and decide whether
  to forward that report upstream.

 That process sounds inefficient and places too much work upon the
 packager.

Question it all you want. That's the way it works.

Now if we can please get on-topic again. No need to raise the
temperature with off-topic discussions.

 Christoph
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Re: [Bacula-users] SD craches during backup with Network send error to SD

2005-10-15 Thread Dan Langille
On 15 Oct 2005 at 23:38, Christoph Haas wrote:

 On Saturday 15 October 2005 23:13, Dan Langille wrote:
  On 15 Oct 2005 at 23:07, Christoph Haas wrote:
   On Saturday 15 October 2005 22:56, Dan Langille wrote:
On 15 Oct 2005 at 21:04, Christoph Haas wrote:
 On Saturday 15 October 2005 20:51, François Roels wrote:
  I'm not able to backup my server any longer. Le backup processes
  crach after any attempt without usefull (for me) message.

 I have filed a bug report against the package a week ago on the
 BTS (Debian's
 bug tracking system). See: http://bugs.debian.org/332743

 Perhaps these two cases are related? (Question asked in direction
 of the honored Bacula development crew.)
   
Why did you log a Bacula bug in the Debian system?
  
   Because there could be a bug in a Debian package.
 
  Yes, there could be. I would expect you to establish that there was a
  bug before logging a bug report.

 If a process suddenly dies without something useful in the logs then it
 smells suspiciously like a bug. There are lesser reasons to file a bug
 report.

   You probably rather wanted to ask: Why did you not log a Bacula bug
   in the Bacula bug tracking system instead?
 
  No, I didn't want to ask that.  I was quite precise with my choice of
  words.

 If you were familiar with Debian then you would know the answer already.
 Otherwise your original question makes no sense to me.

I know less about Debian than I thought.

   Because that's the default way to report problem with a binary Debian
   package. It's the lazy end-user's way to tell the package maintainer
   that there is a problem. In case the package being shipped with Debian
   Sarge has a serious bug - perhaps even a security-relevant one - then
   Debian needs to take action quickly. That could mean packaging a
   slightly newer version or adding upstream patches to the old version
   by the package maintainer.
  
   Usually asking the (upstream) software developers means getting the
   reply ah, that has been fixed in a later version - please upgrade.
   But Debian doesn't work that way. The package maintainer's duty is to
   look into the bug report, hopefully verify the bug and decide whether
   to forward that report upstream.
 
  That process sounds inefficient and places too much work upon the
  packager.

 Question it all you want. That's the way it works.

I didn't question it at all. I provided my opinion.

 Now if we can please get on-topic again.

Don't be so dimissive.  Bug resolution is very much on-topic.
Knowledge gathering helps that.

 No need to raise the temperature with off-topic discussions.

No temperature being raised here.  I'm asking questions so as to
understand the process better.

But as you wish.  I'll bother you no more on this.
--
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BSDCan - The Technical BSD Conference - http://www.bsdcan.org/




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