Re: Remote file path mapped to local

2012-05-31 Thread Govinda



 You know, I really would like to know why it is that people insist on 
 posting incredibly detailed bug reports to this forum, rather than sending 
 them to Bare Bones technical support. 

 

 [snip]

 Anyway. Just wondering, really.


Hi Mike,

I suppose you would have to hear from many such separate individuals who 
have done that (or do that), to know.  ...and I don't recall ever posting 
my (one or two in my life) BBedit bug report(s) on this list/group, BUT I 
can imagine I can identify with some of the BBedit group members' 
individual/collective consciousness.. when I say:

Maybe the feeling is kind of like this:

Darn it; I have a problem.. and I don't know if the cause is:


   - my own idiocy
   - my own lack of homework
   - my own custom/broken environment
   - BBedit's fault
   - other / act of God


...and I don't like to be a fool in front of the amazing wizards who make 
software like BBedit, especially since they might scold me, or worse, then 
they might not feel motivated to really do their part if they have to deal 
with too many people like me... and I want them to do their part, whatever 
that looks like.  But here on the list, we are all idiots and compassionate 
people and skilled people - together in one big understanding happy family. 
  PLUS maybe someone already has had the same problem as me, and they would 
like to tell me the solution, whatever the cause of the problem, ... and I 
am allowed to ask for that here on the list, ... but in official support 
channels I am only allowed to (properly) ask when the problem is likely to 
be BBedit's fault, and I have not reached the conclusion that that is the 
case... and meanwhile I just need help with this, now; I need to get back 
to work; I have no time to research to find out if I can 'legitimately' be 
bothering support.


Just one of my guess(es).
-Govinda

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Re: Remote file path mapped to local

2012-05-31 Thread Lee Hinde

On May 30, 2012, at 1:47 AM, Mike Conley wrote:

 
 
 On Monday, 28 May 2012 06:57:21 UTC+1, eddyk wrote:
 [...] Problem of incorrect file path resolution in 10.7.4  is present on iMac 
 i3 and MacBook Pro, for all users. Repairing permissions, reinstalling using 
 Mac 10.7.4 combo do not resolve the issue.
 Any ideas ? Thanks.
 
 You know, I really would like to know why it is that people insist on posting 
 incredibly detailed bug reports to this forum, rather than sending them to 
 Bare Bones technical support. I mean, as someone who has to deal with 
 technical support issues myself, I'm quite curious. Is it just a mistrust of 
 the official channels? Is it that people send in reports and get no response 
 and are thus frustrated? Is it just plain ignorance? Is it the fact that the 
 Google Groups facility doesn't make it easy to shove the 'contact technical 
 support' notice in people's faces?
 
 And I wonder whether BB have simply given up and now consider this forum (and 
 the others) as simply an alternative to the tech support e-mail address. I 
 mean, I would be sorely tempted to do so -- at least if any significant 
 fraction of my bug reports came through this channel rather than the 
 recommended one.
 
 Anyway. Just wondering, really.
 

I don't know if it's the motivation, but it helps me in six months when I have 
the same problem and I can google it and find a thread and maybe figure it out 
without bothering anyone else.


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Re: Remote file path mapped to local

2012-05-30 Thread Mike Conley


On Monday, 28 May 2012 06:57:21 UTC+1, eddyk wrote:

 [...] Problem of incorrect file path resolution in 10.7.4  is present on 
 iMac i3 and MacBook Pro, for all users. Repairing permissions, reinstalling 
 using Mac 10.7.4 combo do not resolve the issue.
 Any ideas ? Thanks.


You know, I really would like to know why it is that people insist on 
posting incredibly detailed bug reports to this forum, rather than sending 
them to Bare Bones technical support. I mean, as someone who has to deal 
with technical support issues myself, I'm quite curious. Is it just a 
mistrust of the official channels? Is it that people send in reports and 
get no response and are thus frustrated? Is it just plain ignorance? Is it 
the fact that the Google Groups facility doesn't make it easy to shove the 
'contact technical support' notice in people's faces?

And I wonder whether BB have simply given up and now consider this forum 
(and the others) as simply an alternative to the tech support e-mail 
address. I mean, I would be sorely tempted to do so -- at least if any 
significant fraction of my bug reports came through this channel rather 
than the recommended one.

Anyway. Just wondering, really.

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Remote file path mapped to local

2012-05-28 Thread eddyk
Since using  Lion 10.7.4, problems with aliases of remote files happen. If I 
double click on an alias of a distant /library/webserver/documents folder, the 
window open with the correct file path, 
/volumes/distant_volume_name/library//webserver/documents.
Opening one of the files therein in BBEdit (ot TextWrangler), if, on the local 
webserver, I have a file  with the same name, it is this one local file which 
is opened ! 
The only way to have the local file open and at the same time the remote file 
open is to use for it the open from Ftp server command (BBEdit 9.6.3)
I have used the possibility to view and manage at the same time local  and 
distant copies of files of websites for years using aliases of remote folders.
And it still works using Snow Leopard 10.6.8
Problem of incorrect file path resolution in 10.7.4  is present on iMac i3 and 
MacBook Pro, for all users. Repairing permissions, reinstalling using Mac 
10.7.4 combo do not resolve the issue.
Any ideas ? Thanks.

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