*Please send me profile on my id vsaras...@tekshapers.com <vsaras...@tekshapers.com>*
*Position:- Cisco Voice Engineer* *Duration:- 6+ Months* *Location:- Austin, TX* *MOI:- Telephonic + Skype* *Responsibilities:* · CCNP, 6 years of Cisco Unified Call Manager, Cisco Unity/Unity Connect, Cisco Unified Contact Center Enterprise (UCCE/CVP), Cisco routing/switching *The Worker will be required to perform advanced Voice-Over IP communications systems work which will involve:* · implementation, maintenance, and monitoring of the agency’s communications systems · install, configure, test, upgrade, and maintain communications systems equipment and software · direct the implementation of modifications to agency’s communications systems · manage and administer Call Manager servers, including planning and coordinating application upgrades and maintenance activities · maintain quality of service (QOS) controls to support voice over IP/frame relay/ATM · configure telephony applications such as CVP, ICM, IP communicator, interactive voice response along with other call-center centric software packages · monitors the communications systems environment and takes corrective measures to ensure efficient and resilient performance. Review systems vulnerability assessments to ensure compliance with recognized industry standards and best practices · coordinate immediate corrective action to communications systems known to have any security weaknesses or vulnerabilities, including installing appropriate patches or upgrades · configure, monitor and maintain communications systems monitoring and performance measuring systems · troubleshoot complex systems problems related to communications systems infrastructure · use network sniffer and other diagnostic devices to analyze and troubleshoot communications systems problems · cross train team members in IP telephony concepts and practices. · Strong written, verbal, and interpersonal communication skills. · Must be able to work independently in a diverse team environment with local and remote teams · Must possess problem-solving skills and ability to multi-task with readiness to put in extra efforts when necessary · Perform related work as assigned · Must be able to work independently · Knowledge of software development methodologies · Must possess problem-solving skills and ability to multi-task · Must be able to work around projects and deadlines with readiness to put in extra efforts when necessary Regards, Vijay Saraswat(Sr Technical Recruiter) Tel Off: 248.565.4747 | Ext. 108| F: 248.254.7211 | Email Id: vsaras...@tekshapers.com <hgul...@tekshapers.com> | W: www.tekshapers.com GTalk: vsaras...@tekshapers.com <ras...@tekshapers.com>/*vijay.rgtalent* Tekshapers Inc. |1441 E Maple Rd,Suit#301,Troy,Michigan, USA Please consider the environment before printing this email. Go Green!!!! -- You received this message because you are subscribed to the Google Groups "Business_Intelligence" group. To unsubscribe from this group and stop receiving emails from it, send an email to business_intelligence+unsubscr...@googlegroups.com. To post to this group, send email to business_intelligence@googlegroups.com. Visit this group at http://groups.google.com/group/business_intelligence. For more options, visit https://groups.google.com/d/optout.