Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
Pushed a template? Not sure what that means. At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to upgrade a month ago with the KRACK firmware upgrade. The 3-R200's were all ePMP AP connections. The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's, which we didn't make any changes to yesterday. That's the mystery - we were working with ePMP gear via cnMaestro, but nothing on the PMP450 gear was touched. The timing tells me there's a correlation - with the timing yesterday while working with ePMP via cnMaestro - but how did or can it Affect PMP450 subscriber's routers? Mike Scott From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] On Behalf Of George Skorup Sent: Tuesday, January 30, 2018 10:40 AM To: cambium-users@wispa.org Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade Sounds like someone pushed a template from cnMaestro. On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote: Thank you for the heads up. First I have heard of this. I am sharing with the product team. Ray Join the Conversation Cambium Networks Community Forum<http://community.cambiumnetworks.com/> From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> [mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott Sent: Tuesday, January 30, 2018 10:35 AM To: Cambium Networks User Group <mailto:cambium-users@wispa.org> Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade Not related, but want to spread the word...if anyone experienced this odd event. Around 10:30am Central Time yesterday, we started receiving calls "Internet is not working". I was one of the 'victims' myself at my home. Common denominator - all the routers are cnPilot R200 and R200P's. I logged into my home router directly at my home. SSID in the router changed to "cnPilot". Once I changed the SSID back to the original SSID and re-entered in the 'password' - it worked. We've had 6 customers call in. Asked them if their router name (SSID) had their original name or did it change to "cnPilot". Each confirmed - it said "cnPilot". We've been able to remotely log in and correct thingsbut this is STRANGE ! Will get a ticket going with Cambium to see what's going on. Thanks for the GPS information, will make notes on it. Mike Scott STT Rural Net Iowa From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> [mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver Sent: Tuesday, January 30, 2018 10:18 AM To: Cambium Networks User Group mailto:cambium-users@wispa.org>> Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up the GPS board and wouldn't even initialize the board to even turn on, even though the software was reporting that GPS was active. Opened up a ticket with Cambium and they had to run it up to one of their engineers to fix the problem. Ended up having to map a Public IP address to the unit and open up ports 80 for www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for the device to be able to communicate with their SCP server. The engineer SSH'd in to the device and loaded the GPS files to the unit from their SCP server and it fixed the issue. Just remember to turn off all of those ports to the unit after they're finished. Best Regards, Craig Oliver President [1454532710326_WavSpeed_Logo_New_Email_Signature.png] 877-Wav-Speed ext. 8111 Office 469-359-6980 Fax 469-951-6900 Cell cr...@wavspeed.com<mailto:cr...@wavspeed.com> From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> mailto:cambium-users-boun...@wispa.org>> on behalf of RickG mailto:rgunder...@gmail.com>> Sent: Tuesday, January 30, 2018 9:11:47 AM To: Cambium Networks User Group Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade Yes. I contacted them and that's exactly what they are going to do. Thanks! On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland mailto:kpenl...@bigtube.net>> wrote: We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium support, they were able to login with their engineering login and restore GPS operation for us. On Fri, 26 Jan 2018 20:12:07 -0500, RickG mailto:rgunder...@gmail.com>> wrote: Correct. This is NOT a puck problem. The satellites were coming is strong BEFORE the firmware upgrade. I tried downgrading today but that did not help either. See the attached pics. Looks like RMA time. On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman mailto:j...@imaginenetworksllc.com>> wrote: No satellites doesn't
Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
Not related, but want to spread the word...if anyone experienced this odd event. Around 10:30am Central Time yesterday, we started receiving calls "Internet is not working". I was one of the 'victims' myself at my home. Common denominator - all the routers are cnPilot R200 and R200P's. I logged into my home router directly at my home. SSID in the router changed to "cnPilot". Once I changed the SSID back to the original SSID and re-entered in the 'password' - it worked. We've had 6 customers call in. Asked them if their router name (SSID) had their original name or did it change to "cnPilot". Each confirmed - it said "cnPilot". We've been able to remotely log in and correct thingsbut this is STRANGE ! Will get a ticket going with Cambium to see what's going on. Thanks for the GPS information, will make notes on it. Mike Scott STT Rural Net Iowa From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver Sent: Tuesday, January 30, 2018 10:18 AM To: Cambium Networks User Group Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up the GPS board and wouldn't even initialize the board to even turn on, even though the software was reporting that GPS was active. Opened up a ticket with Cambium and they had to run it up to one of their engineers to fix the problem. Ended up having to map a Public IP address to the unit and open up ports 80 for www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for the device to be able to communicate with their SCP server. The engineer SSH'd in to the device and loaded the GPS files to the unit from their SCP server and it fixed the issue. Just remember to turn off all of those ports to the unit after they're finished. Best Regards, Craig Oliver President [1454532710326_WavSpeed_Logo_New_Email_Signature.png] 877-Wav-Speed ext. 8111 Office 469-359-6980 Fax 469-951-6900 Cell cr...@wavspeed.com<mailto:cr...@wavspeed.com> From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> mailto:cambium-users-boun...@wispa.org>> on behalf of RickG mailto:rgunder...@gmail.com>> Sent: Tuesday, January 30, 2018 9:11:47 AM To: Cambium Networks User Group Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade Yes. I contacted them and that's exactly what they are going to do. Thanks! On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland mailto:kpenl...@bigtube.net>> wrote: We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium support, they were able to login with their engineering login and restore GPS operation for us. On Fri, 26 Jan 2018 20:12:07 -0500, RickG mailto:rgunder...@gmail.com>> wrote: Correct. This is NOT a puck problem. The satellites were coming is strong BEFORE the firmware upgrade. I tried downgrading today but that did not help either. See the attached pics. Looks like RMA time. On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman mailto:j...@imaginenetworksllc.com>> wrote: No satellites doesn't sound like poor signal to me. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" mailto:kh...@fire2wire.com>> wrote: We fought with losing GPS sync on ePMP APs at a couple of sites. We had been told to point the pucks south to get the best GPS signal. There were several wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but only sometimes. In the end, the solution at each of these sites was to point the GPS puck straight up. Our best guess was that there was something overloading the GPS receiver in the direction we had them pointed. So pointing them up, while not giving them the best signal, minimized terrestrial interference. At least that's our theory. -Kristian On 01/26/2018 07:39 AM, RickG wrote: Well, I did check the forums and found I'm not the only one. I'm going to try downgrading. Was hoping to find someone here who has gone through it so I dont waste time if it needs to be RMA'd :) On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users mailto:cambium-users@wispa.org>> wrote: Have you contacted our support folks or the Cambium Community? supp...@cambiumnetworks.com<mailto:supp...@cambiumnetworks.com> http://community.cambiumnetworks.com/ Join the Conversation Cambium Networks Community Forum<http://community.cambiumnetworks.com/> From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> [mailto:cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>] On Behalf Of RickG Sent: Friday, Jan
Re: [Cambium-users] Not getting their speed (Cambium)
George Skorup. What size channels are you operating? We were first set up with 10 Mhz on each of our 4 PMP450 Cambium AP's. Cambium says we need to expand to at least 20 Mhz channels to increase throughput - on the 3.65. Our 20 meg SM customers are noticing their Internet speed slowing down as daily traffic increases. Have a wireless competitor who is on the lower 25 and we're on the upper 25Mhz and little if any elbow room to expand. FCC serious about expanding 3.65? Off topic a tad Here in NW Iowa, the wind turbines are taking off big time. New units are 212 ft high and will be 170 new towers with three 80ft blades operating in our area we provide rural Internet to. Anyone expecting or dealing with the same scenarios? Affect signal, etc. when they operate? [Scott-Technologies-Telecom_logo mediumjpeg FB-b] [cid:image002.png@01D341DB.3A82F2E0] <http://www.sttruralnet.com/> CELEBRATING OUR 33nd YEAR IN THE TECHNOLOGY BUSINESS *A Military Veteran Owned Business CLICK TO LIKE STT RURAL NET ! [cid:image003.png@01D341DB.3A82F2E0] <https://www.facebook.com/STT-RURAL-Net-106568269735870/?view_public_for=106568269735870> Mike Scott - Pres. 712-852-4201 Ext 200 3746 Airport Rd Emmetsburg, IA. 50536 WWW.STTIOWA.COM<http://www.sttiowa.com/> "Someone is sitting in the shade today because someone planted a tree a long time ago." Warren Buffett ___ Cambium-users mailing list Cambium-users@wispa.org http://lists.wispa.org/mailman/listinfo/cambium-users
Re: [Cambium-users] cnMaestro speed test
What size channels are you operating? We were first set up with 10 Mhz on each of our 4 PMP450 Cambium AP's. Cambium says we need to expand to at least 20 Mhz channels to increase throughput - on the 3.65. Our 20 meg SM customers are noticing their Internet speed slowing down as daily traffic increases. Have a wireless competitor who is on the lower 25 and we're on the upper 25Mhz and little if any elbow room to expand. FCC serious about expanding 3.65? Off topic a tad Here in NW Iowa, the wind turbines are taking off big time. New units are 212 ft high and will be 170 new towers with three 80ft blades operating in our area we provide rural Internet to. Anyone expecting or dealing with the same scenarios? Affect signal, etc. when they operate? Mike Scott -Original Message- From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] On Behalf Of George Skorup Sent: Monday, October 09, 2017 5:03 PM To: Cambium Networks User Group Subject: [Cambium-users] cnMaestro speed test Scenario 1: customer says they're not getting their speed. We run a link test and of course it looks fine. We check backhaul links and they look fine. Scenario 2: cnPilot managed wifi customer says an AP doesn't seem to be working very good. Internal radio links (if any) or switch ports look fine. It would be nice to be able to use cnMaestro as a speed test end-point to the SM, cnPilot AP, etc. PMP or ePMP APs wouldn't be a bad idea either. ___ Cambium-users mailing list Cambium-users@wispa.org http://lists.wispa.org/mailman/listinfo/cambium-users ___ Cambium-users mailing list Cambium-users@wispa.org http://lists.wispa.org/mailman/listinfo/cambium-users