Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Mike Scott
Pushed a template?
Not sure what that means.

At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to 
upgrade a month ago with the KRACK firmware upgrade.
The 3-R200's were all ePMP AP connections.

The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's, 
which we didn't make any changes to yesterday.

That's the mystery - we were working with ePMP gear via cnMaestro, but nothing 
on the PMP450 gear was touched.

The timing tells me there's a correlation - with the timing yesterday while 
working with ePMP via cnMaestro - but how did or can it
Affect PMP450 subscriber's routers?

Mike Scott


From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of George Skorup
Sent: Tuesday, January 30, 2018 10:40 AM
To: cambium-users@wispa.org
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Sounds like someone pushed a template from cnMaestro.
On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:
Thank you for the heads up. First I have heard of this. I am sharing with the 
product team.

Ray

Join the Conversation
Cambium Networks Community Forum<http://community.cambiumnetworks.com/>

From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group 
<mailto:cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Not related, but want to spread the word...if anyone experienced this odd event.

Around 10:30am Central Time yesterday, we started receiving calls "Internet is 
not working".
I was one of the 'victims' myself at my home.
Common denominator - all the routers are cnPilot R200 and R200P's.

I logged into my home router directly at my home.
SSID in the router changed to "cnPilot".

Once I changed the SSID back to the original SSID and re-entered in the 
'password' - it worked.

We've had 6 customers call in.
Asked them if their router name (SSID) had their original name or did it change 
to "cnPilot".
Each confirmed - it said "cnPilot".
We've been able to remotely log in and correct thingsbut this is STRANGE !

Will get a ticket going with Cambium to see what's going on.

Thanks for the GPS information, will make notes on it.

Mike Scott
STT Rural Net
Iowa


From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 10:18 AM
To: Cambium Networks User Group 
mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
mailto:cambium-users-boun...@wispa.org>> on 
behalf of RickG mailto:rgunder...@gmail.com>>
Sent: Tuesday, January 30, 2018 9:11:47 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Yes. I contacted them and that's exactly what they are going to do. Thanks!

On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland 
mailto:kpenl...@bigtube.net>> wrote:
We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium 
support, they were able to login with their engineering login
and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG 
mailto:rgunder...@gmail.com>> wrote:

Correct. This is NOT a puck problem. The satellites were coming is strong 
BEFORE the firmware upgrade. I tried downgrading today but that did not help 
either. See the attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman 
mailto:j...@imaginenetworksllc.com>> wrote:
No satellites doesn't 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

2018-01-30 Thread Mike Scott
Not related, but want to spread the word...if anyone experienced this odd event.

Around 10:30am Central Time yesterday, we started receiving calls "Internet is 
not working".
I was one of the 'victims' myself at my home.
Common denominator - all the routers are cnPilot R200 and R200P's.

I logged into my home router directly at my home.
SSID in the router changed to "cnPilot".

Once I changed the SSID back to the original SSID and re-entered in the 
'password' - it worked.

We've had 6 customers call in.
Asked them if their router name (SSID) had their original name or did it change 
to "cnPilot".
Each confirmed - it said "cnPilot".
We've been able to remotely log in and correct thingsbut this is STRANGE !

Will get a ticket going with Cambium to see what's going on.

Thanks for the GPS information, will make notes on it.

Mike Scott
STT Rural Net
Iowa


From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 10:18 AM
To: Cambium Networks User Group 
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
mailto:cambium-users-boun...@wispa.org>> on 
behalf of RickG mailto:rgunder...@gmail.com>>
Sent: Tuesday, January 30, 2018 9:11:47 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Yes. I contacted them and that's exactly what they are going to do. Thanks!

On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland 
mailto:kpenl...@bigtube.net>> wrote:
We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium 
support, they were able to login with their engineering login
and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG 
mailto:rgunder...@gmail.com>> wrote:

Correct. This is NOT a puck problem. The satellites were coming is strong 
BEFORE the firmware upgrade. I tried downgrading today but that did not help 
either. See the attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman 
mailto:j...@imaginenetworksllc.com>> wrote:
No satellites doesn't sound like poor signal to me.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
mailto:kh...@fire2wire.com>> wrote:
We fought with losing GPS sync on ePMP APs at a couple of sites.  We had been 
told to point the pucks south to get the best GPS signal.  There were several 
wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but 
only sometimes.  In the end, the solution at each of these sites was to point 
the GPS puck straight up.  Our best guess was that there was something 
overloading the GPS receiver in the direction we had them pointed.  So pointing 
them up, while not giving them the best signal, minimized terrestrial 
interference.  At least that's our theory.

-Kristian

On 01/26/2018 07:39 AM, RickG wrote:
Well, I did check the forums and found I'm not the only one. I'm going to try 
downgrading. Was hoping to find someone here who has gone through it so I dont 
waste time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users 
mailto:cambium-users@wispa.org>> wrote:

Have you contacted our support folks or the Cambium Community?

supp...@cambiumnetworks.com<mailto:supp...@cambiumnetworks.com>

http://community.cambiumnetworks.com/



Join the Conversation

Cambium Networks Community Forum<http://community.cambiumnetworks.com/>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>]
 On Behalf Of RickG
Sent: Friday, Jan

Re: [Cambium-users] Not getting their speed (Cambium)

2017-10-10 Thread Mike Scott
George Skorup.
What size channels are you operating? We were first set up with 10 Mhz on each 
of our 4 PMP450 Cambium AP's.
Cambium says we need to expand to at least 20 Mhz channels to increase 
throughput - on the 3.65.
Our 20 meg SM customers are noticing their Internet speed slowing down as daily 
traffic increases.
Have a wireless competitor who is on the lower 25 and we're on the upper 25Mhz 
and little if any elbow room to expand.
FCC serious about expanding 3.65?



Off topic a tad
Here in NW Iowa, the wind turbines are taking off big time.
New units are 212 ft high and will be 170 new towers with three 80ft blades 
operating in our area we provide rural Internet to.
Anyone expecting or dealing with the same scenarios?
Affect signal, etc. when they operate?




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Re: [Cambium-users] cnMaestro speed test

2017-10-10 Thread Mike Scott
What size channels are you operating? We were first set up with 10 Mhz on each 
of our 4 PMP450 Cambium AP's. 
Cambium says we need to expand to at least 20 Mhz channels to increase 
throughput - on the 3.65. 
Our 20 meg SM customers are noticing their Internet speed slowing down as daily 
traffic increases. 
Have a wireless competitor who is on the lower 25 and we're on the upper 25Mhz 
and little if any elbow room to expand.
FCC serious about expanding 3.65?



Off topic a tad
Here in NW Iowa, the wind turbines are taking off big time. 
New units are 212 ft high and will be 170 new towers with three 80ft blades 
operating in our area we provide rural Internet to.
Anyone expecting or dealing with the same scenarios?
Affect signal, etc. when they operate?

Mike Scott



-Original Message-
From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of George Skorup
Sent: Monday, October 09, 2017 5:03 PM
To: Cambium Networks User Group 
Subject: [Cambium-users] cnMaestro speed test

Scenario 1: customer says they're not getting their speed. We run a link test 
and of course it looks fine. We check backhaul links and they look fine.

Scenario 2: cnPilot managed wifi customer says an AP doesn't seem to be working 
very good. Internal radio links (if any) or switch ports look fine.

It would be nice to be able to use cnMaestro as a speed test end-point to the 
SM, cnPilot AP, etc. PMP or ePMP APs wouldn't be a bad idea either.
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