[OSL | CCIE_Voice] call from PSTN to CCM failed

2009-07-03 Thread Erwan Erwan
hi,
 
my test all from PSTN to IP phone register to CCM 7.0 failed , and here is the 
error msg 
 
Cause i=0x80B1 - Quality of Service Not Available
 
any idea ?
 
tks


  

Re: [OSL | CCIE_Voice] CUPC Presence statuses...

2009-07-03 Thread GRAFL Philipp
You have to associate both lines appearances to the corresponding user. It is 
not sufficient to associate the device to the end user. So, go to device 
deskphone, click on the line, go to the bottom of the page to associate end 
user, do it. Then do the same for the UPC-device. 

 

 

Von: Cristobal Priego [mailto:cristobalpri...@gmail.com] 
Gesendet: Donnerstag, 02. Juli 2009 17:25
An: GRAFL Philipp
Cc: Jonathan Charles; ccie_voice@onlinestudylist.com
Betreff: Re: [OSL | CCIE_Voice] CUPC Presence statuses...

 

what did you do to get it working?

2009/7/2 GRAFL Philipp philipp.gr...@nextiraone.at

Maybe you have resolved your issue by now. I have tested it in my lab and I see 
on the phone under both conditions (Softphone and Deskphone mode).




-Ursprüngliche Nachricht-
Von: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Jonathan Charles
Gesendet: Freitag, 12. Juni 2009 09:11
An: Cristobal Priego
Cc: ccie_voice@onlinestudylist.com; cisco-v...@puck.nether.net
Betreff: Re: [OSL | CCIE_Voice] CUPC Presence statuses...


Really, try it.

Seriously.

GO to CUPC, select control of desk phone, start an IM with someone...
call a third person... If the CUPC is set to use the hard phone, you
will not see the status.




 



Re: [OSL | CCIE_Voice] CUPC Presence statuses...

2009-07-03 Thread Ravindra Lakpriya
or else you can go to end users then go to Device associations and select
controlled devices. add your hard phones and the CUPC to controlled device.
then you are good to go..


And one more thing to make sure the configuration check the presence gateway
configuration.

all the best

On Fri, Jul 3, 2009 at 1:20 PM, GRAFL Philipp
philipp.gr...@nextiraone.atwrote:

  You have to associate both lines appearances to the corresponding user.
 It is not sufficient to associate the device to the end user. So, go to
 device deskphone, click on the line, go to the bottom of the page to
 “associate end user”, do it. Then do the same for the UPC-device.





 *Von:* Cristobal Priego [mailto:cristobalpri...@gmail.com]
 *Gesendet:* Donnerstag, 02. Juli 2009 17:25
 *An:* GRAFL Philipp
 *Cc:* Jonathan Charles; ccie_voice@onlinestudylist.com
 *Betreff:* Re: [OSL | CCIE_Voice] CUPC Presence statuses...



 what did you do to get it working?

 2009/7/2 GRAFL Philipp philipp.gr...@nextiraone.at

 Maybe you have resolved your issue by now. I have tested it in my lab and I
 see on the phone under both conditions (Softphone and Deskphone mode).




 -Ursprüngliche Nachricht-
 Von: ccie_voice-boun...@onlinestudylist.com [mailto:
 ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Jonathan Charles
 Gesendet: Freitag, 12. Juni 2009 09:11
 An: Cristobal Priego
 Cc: ccie_voice@onlinestudylist.com; cisco-v...@puck.nether.net
 Betreff: Re: [OSL | CCIE_Voice] CUPC Presence statuses...


 Really, try it.

 Seriously.

 GO to CUPC, select control of desk phone, start an IM with someone...
 call a third person... If the CUPC is set to use the hard phone, you
 will not see the status.







-- 
Ravindra Lakpriya
+94 773 532 094


[OSL | CCIE_Voice] Lab 5A CSS BR1

2009-07-03 Thread Voice Guy
Hi,

I configured  css-internal on the BR1- MGCP and the H323  gateways .

Q1. BR1 phones can't call HQ or BR2

However, HQ and BR2 phones can both call BR1 phones.

HQ phones and BR2 phones call each other and the PSTN phone as well.

 Route plan is : RP-rl-local-gw-Standard local Route

Q2. I also configured css-internal in all 3 trunks ( CME, gk-trunk, hq-sip)
- is this really necessary ?

Q3..  On page 271 of lab5A ' Ensure that the ANI is 7 digits ... Emergency
calls originating from HQ'
I check and rechecked the solution with the proctor guide and could not get
a display of 7 digits and calling name

It was showing 10 digits and no calling name on the PSTN phone.

Any help appreciated.
Thanks.


Re: [OSL | CCIE_Voice] CUPC Presence statuses...

2009-07-03 Thread GRAFL Philipp
I don't agree with that. Device Association on end user does only affect
Device Control (CTI). Line appearance association does only affect phone
presence. You definitely need both. All under the aspect that we are
talking about a 6.x system or higher.

 

 

 

Von: Ravindra Lakpriya [mailto:lakpr...@gmail.com] 
Gesendet: Freitag, 03. Juli 2009 10:46
An: GRAFL Philipp
Cc: ccie_voice@onlinestudylist.com
Betreff: Re: [OSL | CCIE_Voice] CUPC Presence statuses...

 

or else you can go to end users then go to Device associations and
select controlled devices. add your hard phones and the CUPC to
controlled device. then you are good to go..



 



Re: [OSL | CCIE_Voice] CUPC Presence statuses...

2009-07-03 Thread Ravindra Lakpriya
hmmm interesting i tried it that way once it did not gave me the results
that i was expecting...



On Fri, Jul 3, 2009 at 3:27 PM, GRAFL Philipp
philipp.gr...@nextiraone.atwrote:

  I don‘t agree with that. Device Association on end user does only affect
 Device Control (CTI). Line appearance association does only affect phone
 presence. You definitely need both. All under the aspect that we are talking
 about a 6.x system or higher.







 *Von:* Ravindra Lakpriya [mailto:lakpr...@gmail.com]
 *Gesendet:* Freitag, 03. Juli 2009 10:46
 *An:* GRAFL Philipp
 *Cc:* ccie_voice@onlinestudylist.com
 *Betreff:* Re: [OSL | CCIE_Voice] CUPC Presence statuses...



 or else you can go to end users then go to Device associations and select
 controlled devices. add your hard phones and the CUPC to controlled device.
 then you are good to go..






-- 
Ravindra Lakpriya
+94 773 532 094


[OSL | CCIE_Voice] October Boot Camp

2009-07-03 Thread Amp

Hey gang,
I was wondering who, if anyone, is going to the boot camp in San Jose  
from October 19 - 30?


Amp



Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

2009-07-03 Thread GRAFL Philipp
Have you set on CCM/Device/Gateway the right MRGL? The Gateway does not take 
the MRGL of the associated Device Pool, you have to set it explicit on the GW.

 

-Ursprüngliche Nachricht-
Von: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Scott ODonnell
Gesendet: Donnerstag, 02. Juli 2009 21:33
An: OSL Group
Betreff: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

[...]

BUT
- When I place a call into my SB gw from PSTN and have the call put on
hold, perfmon shows a UNICAST moh
being invoked.

The gw is configured as H323.

What can I be missing ?



Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

2009-07-03 Thread Scott ODonnell
That is a really good tip, which I didn't realize.
Is that true for ALL gateway types?


On Fri, Jul 3, 2009 at 7:46 AM, GRAFL
Philippphilipp.gr...@nextiraone.at wrote:
 Have you set on CCM/Device/Gateway the right MRGL? The Gateway does not take 
 the MRGL of the associated Device Pool, you have to set it explicit on the GW.



 -Ursprüngliche Nachricht-
 Von: ccie_voice-boun...@onlinestudylist.com 
 [mailto:ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Scott ODonnell
 Gesendet: Donnerstag, 02. Juli 2009 21:33
 An: OSL Group
 Betreff: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

 [...]

 BUT
 - When I place a call into my SB gw from PSTN and have the call put on
 hold, perfmon shows a UNICAST moh
 being invoked.

 The gw is configured as H323.

 What can I be missing ?




Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

2009-07-03 Thread Scott ODonnell
Follow up:

*This doesn't appear to be true after testing.*

I removed all MRGL settings from my gateways, reset them and tested.
MOH is working based on the Device Pool settings for 6608 and H323 gw's.

One thing to note is it appears the 6608 has a flaky problem with Multicast
MOH. I see the MOH being invoked via perfmon but it doesn't get through to
the caller.


On Fri, Jul 3, 2009 at 7:46 AM, GRAFL Philippphilipp.gr...@nextiraone.at
wrote:
 Have you set on CCM/Device/Gateway the right MRGL? The Gateway does not
take the MRGL of the associated Device Pool, you have to set it explicit on
the GW.



 -Ursprüngliche Nachricht-
 Von: ccie_voice-boun...@onlinestudylist.com [mailto:
ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Scott ODonnell
 Gesendet: Donnerstag, 02. Juli 2009 21:33
 An: OSL Group
 Betreff: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
Multicast.

 [...]

 BUT
 - When I place a call into my SB gw from PSTN and have the call put on
 hold, perfmon shows a UNICAST moh
 being invoked.

 The gw is configured as H323.

 What can I be missing ?




Re: [OSL | CCIE_Voice] October Boot Camp

2009-07-03 Thread Paul Thomas
I'll be coming down for that one too...


Paul Thomas CCIE 15175

-Original Message-
From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Amp
Sent: Friday, July 03, 2009 5:43 AM
To: CCIE-Voice
Subject: [OSL | CCIE_Voice] October Boot Camp

Hey gang,
I was wondering who, if anyone, is going to the boot camp in San Jose  
from October 19 - 30?

Amp



[OSL | CCIE_Voice] UCCX 7 Web Browser Issues

2009-07-03 Thread Graham Hopkins
Having a problem with UCCX 7 in that the drop down menus don¹t work in any
browser I have tested, including the version of IE installed on the server.

Probably a javascript type issue but I cannot pin it down ­ any ideas please
?

Graham


[OSL | CCIE_Voice] HW phones behind S/W VPN

2009-07-03 Thread Jefferson Wilson
Good Morning. 

I followed the blog on using the s/w vpn with ICS with HW phones behind
my laptop nic.  I static assigned my HW phone's as per blog but they
won't reg with UCM or CME.  My wireless is my connection to the
internet.  I am on my company wireless though and not my home wireless.
One of HW phones hidden behind this config somehow connects to my
company UCM.  ??

Other then the very straight forward blog entry about this has anyone
else been successful with this config?

Thx,

Jefferson


Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

2009-07-03 Thread Scott ODonnell
I did set igmp enable on the cat6kPutting another call into HQ via 6608
and then having the hq phone put it on hold shows
1.) a MMOH session in perfmon
2.) Show the 6608 port listed in a Show Multicast group on the Cat6k.

So the mechanics of the multicast seem to all be there.
BUT
No MOH on the pstn phone :)


On Fri, Jul 3, 2009 at 12:56 PM, Scott ODonnell scott.odonn...@gmail.comwrote:

 Ahh

 I will test again :)


 On 7/3/09, kapil atrish nice_cha...@yahoo.com wrote:
  make sure u didn't forget set igmp enable on cat6K.
 
  Also on all routers you can use show ip pim interface count to see on
  which interfaces mcast traffic is coming in and going out. This is mainly
  for HQ Router where you are actually receiving mcast for HQ GW/Phones.
 Since
  BR1 is playing from flash you should not see any increase in packet
 counts
  on respective interaces.
 
 
 
  --- On Fri, 7/3/09, Scott ODonnell scott.odonn...@gmail.com wrote:
 
  From: Scott ODonnell scott.odonn...@gmail.com
  Subject: Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
  Multicast.
  To: GRAFL Philipp philipp.gr...@nextiraone.at
  Cc: OSL Group ccie_voice@onlinestudylist.com
  Date: Friday, July 3, 2009, 7:04 PM
 
  Follow up:
 
  This doesn't appear to be true after testing.
 
  I removed all MRGL settings from my gateways, reset them and tested.
  MOH is working based on the Device Pool settings for 6608 and H323 gw's.
 
  One thing to note is it appears the 6608 has a flaky problem with
 Multicast
  MOH. I see the MOH being invoked via perfmon but it doesn't get through
 to
  the caller.
 
 
  On Fri, Jul 3, 2009 at 7:46 AM, GRAFL Philipp
 philipp.gr...@nextiraone.at
  wrote:
  Have you set on CCM/Device/Gateway the right MRGL? The Gateway does not
  take the MRGL of the associated Device Pool, you have to set it explicit
  on the GW.
 
 
 
  -Ursprüngliche Nachricht-
  Von: ccie_voice-boun...@onlinestudylist.com
  [mailto:ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Scott
  ODonnell
 
  Gesendet: Donnerstag, 02. Juli 2009 21:33
  An: OSL Group
  Betreff: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
  Multicast.
 
  [...]
 
  BUT
  - When I place a call into my SB gw from PSTN and have the call put on
  hold, perfmon shows a UNICAST moh
  being invoked.
 
  The gw is configured as H323.
 
  What can I be missing ?
 
 
 
 
 
 
 
 

 --
 Sent from my mobile device



Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

2009-07-03 Thread Vik Malhi
The symptoms you are experiencing will help narrow down the problem.

Tone on Hold- most likely IP Voice Streaming App service params need to be
set to allow g729 + g711. For IOS MGCP gw- no mgcp/mgcp. You MUST configure
ccm-manager music for IOS MGCP and IOS H323 gateways. Yes- I really do mean
h323 gw here as well.

If you are getting unicast MOH then it is a CCM configuration problem. You
have not got m¹cast on the server, source or MRG. Or the MRG is not
assigned. You may have accidentally placed a unicast MOH server in your MRG
 MRGL.

If you are hearing silence/dead air/comfort noise- look into pim on relevant
interfaces, max hops for the source within CCM, m¹cast routing enabled on
routers. If you are sourcing MOH from flash (of an SRST rtr) then you should
be spoofing on the identical ip address CCM believes to be the active
stream. Place the MOH srvr in a g711u region/device pool and use the base ip
address of the MOH server in the remote site MRGL.


-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.








From: Scott ODonnell scott.odonn...@gmail.com
Date: Fri, 3 Jul 2009 14:16:51 -0400
To: kapil atrish nice_cha...@yahoo.com
Cc: OSL Group ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
Multicast.

I did set igmp enable on the cat6k
Putting another call into HQ via 6608 and then having the hq phone put it on
hold shows
1.) a MMOH session in perfmon
2.) Show the 6608 port listed in a Show Multicast group on the Cat6k.

So the mechanics of the multicast seem to all be there.
BUT
No MOH on the pstn phone :)


On Fri, Jul 3, 2009 at 12:56 PM, Scott ODonnell scott.odonn...@gmail.com
wrote:
 Ahh
 
 I will test again :)
 
 
 On 7/3/09, kapil atrish nice_cha...@yahoo.com wrote:
  make sure u didn't forget set igmp enable on cat6K.
 
  Also on all routers you can use show ip pim interface count to see on
  which interfaces mcast traffic is coming in and going out. This is mainly
  for HQ Router where you are actually receiving mcast for HQ GW/Phones.
 Since
  BR1 is playing from flash you should not see any increase in packet counts
  on respective interaces.
 
 
 
  --- On Fri, 7/3/09, Scott ODonnell scott.odonn...@gmail.com wrote:
 
  From: Scott ODonnell scott.odonn...@gmail.com
  Subject: Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
  Multicast.
  To: GRAFL Philipp philipp.gr...@nextiraone.at
  Cc: OSL Group ccie_voice@onlinestudylist.com
  Date: Friday, July 3, 2009, 7:04 PM
 
  Follow up:
 
  This doesn't appear to be true after testing.
 
  I removed all MRGL settings from my gateways, reset them and tested.
  MOH is working based on the Device Pool settings for 6608 and H323 gw's.
 
  One thing to note is it appears the 6608 has a flaky problem with Multicast
  MOH. I see the MOH being invoked via perfmon but it doesn't get through to
  the caller.
 
 
  On Fri, Jul 3, 2009 at 7:46 AM, GRAFL Philippphilipp.gr...@nextiraone.at
  wrote:
  Have you set on CCM/Device/Gateway the right MRGL? The Gateway does not
  take the MRGL of the associated Device Pool, you have to set it explicit
  on the GW.
 
 
 
  -Ursprüngliche Nachricht-
  Von: ccie_voice-boun...@onlinestudylist.com
  [mailto:ccie_voice-boun...@onlinestudylist.com] Im Auftrag von Scott
  ODonnell
 
  Gesendet: Donnerstag, 02. Juli 2009 21:33
  An: OSL Group
  Betreff: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
  Multicast.
 
  [...]
 
  BUT
  - When I place a call into my SB gw from PSTN and have the call put on
  hold, perfmon shows a UNICAST moh
  being invoked.
 
  The gw is configured as H323.
 
  What can I be missing ?
 
 
 
 
 
 
 
 
 
 --
 Sent from my mobile device





Re: [OSL | CCIE_Voice] UCCX 7 Web Browser Issues

2009-07-03 Thread Vik Malhi
Use Remote Desktop (MSTSC) to get on the UCCX and use browser on the server.
-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.








From: Graham Hopkins ghopk...@wolf-rock.co.uk
Date: Fri, 03 Jul 2009 15:45:21 +0100
To: OSL Group ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] UCCX 7 Web Browser Issues

Having a problem with UCCX 7 in that the drop down menus don¹t work in any
browser I have tested, including the version of IE installed on the server.

Probably a javascript type issue but I cannot pin it down ­ any ideas please
?

Graham



Re: [OSL | CCIE_Voice] October Boot Camp

2009-07-03 Thread Vik Malhi
I will be going to that bootcamp- hope the instructor is good:-)
-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Amp amccar...@cciequest.com
 Date: Fri, 03 Jul 2009 07:43:08 -0400
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: [OSL | CCIE_Voice] October Boot Camp
 
 Hey gang,
 I was wondering who, if anyone, is going to the boot camp in San Jose
 from October 19 - 30?
 
 Amp
 




Re: [OSL | CCIE_Voice] October Boot Camp

2009-07-03 Thread amccar...@cciequest.com
That's great Vik. I hope the instructor is good too, word on the street is 
IPexpert SUPPOSED to have the best of the best. ;-)

-- Sent from my Palm Pre
Vik Malhi wrote:

I will be going to that bootcamp- hope the instructor is good:-)
-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE Ramp;S Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Amp 
 Date: Fri, 03 Jul 2009 07:43:08 -0400
 To: OSL Group 
 Subject: [OSL | CCIE_Voice] October Boot Camp
 
 Hey gang,
 I was wondering who, if anyone, is going to the boot camp in San Jose
 from October 19 - 30?
 
 Amp
 





Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH Multicast.

2009-07-03 Thread Scott ODonnell
Hey Vik,
Thanks.
You got me thinking and I found the problem.
As I was reading your email, I disregarded the whole issue of Multicast
routing because I figured the server and the 6608 are plugged right in the
same 6k chassis, so PIM wouldn't be needed.

It didn't even occur to me until I was reading your email that PIM was
absolutely needed here because the CM servers and 6608 are on DIFFERENT
VLANS.

I put multicast routing on R1 and the subinterfaces facing the ca6k and
everything is working now.

One more lesson that took WAY to long to learn but I probably won't forget
it now :)

Thanks to all for the input
Scott


On Fri, Jul 3, 2009 at 2:35 PM, Vik Malhi vma...@ipexpert.com wrote:

  The symptoms you are experiencing will help narrow down the problem.

 Tone on Hold- most likely IP Voice Streaming App service params need to be
 set to allow g729 + g711. For IOS MGCP gw- no mgcp/mgcp. You MUST configure
 ccm-manager music for IOS MGCP and IOS H323 gateways. Yes- I really do mean
 h323 gw here as well.

 If you are getting unicast MOH then it is a CCM configuration problem. You
 have not got m’cast on the server, source or MRG. Or the MRG is not
 assigned. You may have accidentally placed a unicast MOH server in your MRG
  MRGL.

 If you are hearing silence/dead air/comfort noise- look into pim on
 relevant interfaces, max hops for the source within CCM, m’cast routing
 enabled on routers. If you are sourcing MOH from flash (of an SRST rtr) then
 you should be spoofing on the identical ip address CCM believes to be the
 active stream. Place the MOH srvr in a g711u region/device pool and use the
 base ip address of the MOH server in the remote site MRGL.


 --
 Vik Malhi – CCIE #13890, CCSI #31584
 Senior Technical Instructor - IPexpert, Inc.

 Telephone: +1.810.326.1444
 Fax: +1.810.454.0130
 Mailto: *vma...@ipexpert.com

 *
 Join our free online support and peer group communities:
 *http://www.IPexpert.com/communities
 *IPexpert - The Global Leader in Self-Study, Classroom-Based,
 Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE
 RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and
 CCIE Storage Lab Certifications.







 --
 *From: *Scott ODonnell scott.odonn...@gmail.com
 *Date: *Fri, 3 Jul 2009 14:16:51 -0400
 *To: *kapil atrish nice_cha...@yahoo.com
 *Cc: *OSL Group ccie_voice@onlinestudylist.com
 *Subject: *Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
 Multicast.

 I did set igmp enable on the cat6k
 Putting another call into HQ via 6608 and then having the hq phone put it
 on hold shows
 1.) a MMOH session in perfmon
 2.) Show the 6608 port listed in a Show Multicast group on the Cat6k.

 So the mechanics of the multicast seem to all be there.
 BUT
 No MOH on the pstn phone :)


 On Fri, Jul 3, 2009 at 12:56 PM, Scott ODonnell scott.odonn...@gmail.com
 wrote:

 Ahh

 I will test again :)


 On 7/3/09, kapil atrish nice_cha...@yahoo.com wrote:
  make sure u didn't forget set igmp enable on cat6K.
 
  Also on all routers you can use show ip pim interface count to see on
  which interfaces mcast traffic is coming in and going out. This is mainly
  for HQ Router where you are actually receiving mcast for HQ GW/Phones.
 Since
  BR1 is playing from flash you should not see any increase in packet
 counts
  on respective interaces.
 
 
 
  --- On Fri, 7/3/09, Scott ODonnell scott.odonn...@gmail.com wrote:
 
  From: Scott ODonnell scott.odonn...@gmail.com
  Subject: Re: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
  Multicast.
  To: GRAFL Philipp philipp.gr...@nextiraone.at
  Cc: OSL Group ccie_voice@onlinestudylist.com
  Date: Friday, July 3, 2009, 7:04 PM
 
  Follow up:
 
  This doesn't appear to be true after testing.
 
  I removed all MRGL settings from my gateways, reset them and tested.
  MOH is working based on the Device Pool settings for 6608 and H323 gw's.
 
  One thing to note is it appears the 6608 has a flaky problem with
 Multicast
  MOH. I see the MOH being invoked via perfmon but it doesn't get through
 to
  the caller.
 
 
  On Fri, Jul 3, 2009 at 7:46 AM, GRAFL Philipp
 philipp.gr...@nextiraone.at
  wrote:
  Have you set on CCM/Device/Gateway the right MRGL? The Gateway does not
  take the MRGL of the associated Device Pool, you have to set it explicit
  on the GW.
 
 
 
  -Ursprüngliche Nachricht-
  Von: ccie_voice-boun...@onlinestudylist.com
  [mailto:ccie_voice-boun...@onlinestudylist.comccie_voice-boun...@onlinestudylist.com]
 Im Auftrag von Scott
  ODonnell
 
  Gesendet: Donnerstag, 02. Juli 2009 21:33
  An: OSL Group
  Betreff: [OSL | CCIE_Voice] Questions regarding IOS Streaming MOH
  Multicast.
 
  [...]
 
  BUT
  - When I place a call into my SB gw from PSTN and have the call put on
  hold, perfmon shows a UNICAST moh
  being invoked.
 
  The gw is configured as H323.
 
  What can I be missing ?
 
 
 
 
 
 
 
 

 --
 Sent from my mobile device






Re: [OSL | CCIE_Voice] Lab 5A CSS BR1

2009-07-03 Thread Vik Malhi
Q1- BR1 phone calling another phone is not dependent on the CSS of the BR1
gw- the only reason you set the CSS on a gw is to route calls coming in from
the PSTN to an internal destination. If BR1 phone 2 cannot call anywhere
check the CSS on the ³device².

Q2- css-internal on trunks / gateway is required to route calls coming in
from pstn or via sip trunk/gk trunk to an internal destination.

Q3- you must create a calling party transformation pattern of 5XXX with
Calling Party External Number Mask included with mask set to XXX (or 7
x¹s). This should be placed into a new partition- the gateway should have a
Calling Party Transformation Pattern CSS that can see this partition (or
this can be set on the device pool).

Q3 is a complex scenario that really takes a lot of understanding- the
gateway digit manipulation override the RL which overrides the RP. By giving
the gw visibility of the Calling Party Transformation Pattern we are in
effect overriding Calling Number manipulation on the RP  RL. Calling Name
is still handled on the RP.
-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.








From: Voice Guy learn.vo...@gmail.com
Date: Fri, 3 Jul 2009 16:59:27 +0800
To: OSL Group ccie_voice@onlinestudylist.com
Cc: vma...@ipexpert.com
Subject: Lab 5A CSS BR1

Hi,

I configured  css-internal on the BR1- MGCP and the H323  gateways .

Q1. BR1 phones can't call HQ or BR2

However, HQ and BR2 phones can both call BR1 phones. 

HQ phones and BR2 phones call each other and the PSTN phone as well.

 Route plan is : RP-rl-local-gw-Standard local Route

Q2. I also configured css-internal in all 3 trunks ( CME, gk-trunk, hq-sip)
- is this really necessary ?

Q3..  On page 271 of lab5A ' Ensure that the ANI is 7 digits ... Emergency
calls originating from HQ'
I check and rechecked the solution with the proctor guide and could not get
a display of 7 digits and calling name

It was showing 10 digits and no calling name on the PSTN phone.

Any help appreciated.
Thanks.







Re: [OSL | CCIE_Voice] unable to access CUE 7.0.1 GUI

2009-07-03 Thread Vik Malhi
Ron is correct- use ³show flash² to find where the GUI files are located and
set the http path accordingly. II think you need the following command:

Ip http path flash://GUI

-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.








From: Ron Cannella roncanne...@gmail.com
Date: Thu, 2 Jul 2009 09:30:28 -0400
To: Aamir Panjwani aamir.panjw...@ivision.com.au
Cc: OSL Group ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] unable to access CUE 7.0.1 GUI

sorry...
 
ip http path flash:/GUI
 
I think it really depends on here the tar unpacks them. Can check with a
sh flash: | inc html
 
and I also think you need to add
web admin system name username password cisco
 
 
 
 
 


 
On Thu, Jul 2, 2009 at 9:11 AM, Aamir Panjwani
aamir.panjw...@ivision.com.au wrote:
 No that didn¹t work
 
  
 
  
 
 From: Ron Cannella [mailto:roncanne...@gmail.com]
 Sent: Thursday, 2 July 2009 11:00 PM
 To: Aamir Panjwani
 Cc: ccie_voice@onlinestudylist.com
 Subject: Re: [OSL | CCIE_Voice] unable to access CUE 7.0.1 GUI
 
  
 
 I think I remember the path command being:
 
  
 
 ip http path flash:GUI/
 
  
 
 Not sure, but you may want to check it.
 
 
 
  
 
 On Thu, Jul 2, 2009 at 3:21 AM, Aamir Panjwani aamir.panjw...@ivision.com.au
 wrote:
 
 I have upgraded CUE from 3.2.1 to 7.0.1 and did the factory restore as well.
 
  
 
 Now when I go to http://142.102.66.5 http://142.102.66.5/   to run CUE
 initialization wizard the GUI just won¹t load up, it¹s totally blank. It does
 change to http://142.102.66.5/Web/index.html but that is it.
 
  
 
 1)  I have cleared the cache/cookies on the browser, tried IE and firefox
 
 2)  CME GUI works just fine
 
 3)  IP connectivity is fine too. I can ping 142.102.66.5 from my PC and
 can ping from CUE CLI to my PC.
 
 4)  I can log into CUE CLI fine and have also gone through intial setup
 
 5)  Following is my config
 
  
 
  
 
 interface FastEthernet0/0.130
 
  description ** BR2 VOICE VLAN **
 
  encapsulation dot1Q 130
 
  ip address 142.102.66.2 255.255.255.0
 
  
 
 interface Service-Engine1/0
 
  ip unnumbered FastEthernet0/0.130
 
  service-module ip address 142.102.66.5 255.255.255.0
 
  service-module ip default-gateway 142.102.66.2
 
  
 
 ip route 142.102.66.5 255.255.255.255 Service-Engine1/0
 
  
 
 ip http server
 
 no ip http secure-server
 
 ip http path flash:
 
  
 
  
 
  
 
 
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 For more information please visit http://www.messagelabs.com/email
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 deserve neither liberty nor safety.  -Ben Franklin
 
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 For more information please visit http://www.messagelabs.com/email
 __



-- 
They that can give up essential liberty to obtain a little temporary safety
deserve neither liberty nor safety.  -Ben Franklin




Re: [OSL | CCIE_Voice] BACD Question

2009-07-03 Thread Vik Malhi
Do not use final destination in ephone-hunt.

Make all members of the huntgroup busy as opposed to no answer. Then try the
timer you mentioned. There is a minimum value for the timer you mentioned.

-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Scott ODonnell scott.odonn...@gmail.com
 Date: Wed, 1 Jul 2009 22:56:48 -0400
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: [OSL | CCIE_Voice] BACD Question
 
 I'm trying to cutdown on the total time a call can stay in queue for BACD.
 I''ve adjusted what I think is the right parameter with
 param max-time-call-retry  but it just keeps ringing.
 
 I've even reloaded the router thinking that some piece of the call
 application was getting stuck.
 Any Ideas ?
 
 - Scott




Re: [OSL | CCIE_Voice] BACD Question

2009-07-03 Thread Scott ODonnell
Sorry,

That config is long gone now.
I'll try it again though in the next day or two and post it to the list.

- Scott


On Fri, Jul 3, 2009 at 3:09 PM, Vik Malhi vma...@ipexpert.com wrote:

 Do not use final destination in ephone-hunt.

 Make all members of the huntgroup busy as opposed to no answer. Then try
 the
 timer you mentioned. There is a minimum value for the timer you mentioned.

 --
 Vik Malhi ­ CCIE #13890, CCSI #31584
 Senior Technical Instructor - IPexpert, Inc.

 Telephone: +1.810.326.1444
 Fax: +1.810.454.0130
 Mailto: vma...@ipexpert.com


 Join our free online support and peer group communities:
 http://www.IPexpert.com/communities http://www.ipexpert.com/communities
 IPexpert - The Global Leader in Self-Study, Classroom-Based,
 Video-On-Demand
 and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
 Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
 Lab Certifications.







  From: Scott ODonnell scott.odonn...@gmail.com
  Date: Wed, 1 Jul 2009 22:56:48 -0400
  To: OSL Group ccie_voice@onlinestudylist.com
  Subject: [OSL | CCIE_Voice] BACD Question
 
   I'm trying to cutdown on the total time a call can stay in queue for
 BACD.
  I''ve adjusted what I think is the right parameter with
  param max-time-call-retry  but it just keeps ringing.
 
  I've even reloaded the router thinking that some piece of the call
  application was getting stuck.
  Any Ideas ?
 
  - Scott





Re: [OSL | CCIE_Voice] October Boot Camp

2009-07-03 Thread Mike Brooks
I am planning on going October 19th as well.

Mike Brooks
CCIE#16027 (RS)

On Sat, Jul 4, 2009 at 2:43 AM, amccar...@cciequest.com 
amccar...@cciequest.com wrote:

 That's great Vik. I hope the instructor is good too, word on the street is
 IPexpert SUPPOSED to have the best of the best. ;-)

 -- Sent from my Palm Pre

 --
 Vik Malhi wrote:

 I will be going to that bootcamp- hope the instructor is good:-) -- Vik
 Malhi ­ CCIE #13890, CCSI #31584 Senior Technical Instructor - IPexpert,
 Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto:
 vma...@ipexpert.com Join our free online support and peer group
 communities: 
 http://www.IPexpert.com/communitieshttp://www.ipexpert.com/communitiesIPexpert
  - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
 and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
 Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
 Lab Certifications.  From: Amp  Date: Fri, 03 Jul 2009 07:43:08 -0400 
 To: OSL Group  Subject: [OSL | CCIE_Voice] October Boot Camp   Hey gang,
  I was wondering who, if anyone, is going to the boot camp in San Jose 
 from October 19 - 30?   Amp 


[OSL | CCIE_Voice] FW: Hardware phones with EZVPN

2009-07-03 Thread Paul Thomas
Sending this again as I didn't receive any responses (I had a new spam filter 
in place so they might have gotten dropped).

Thanks,
PT

From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Paul Thomas
Sent: Sunday, June 28, 2009 11:55 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] Hardware phones with EZVPN

I have my new 7965 phones registered to the Proctor Labs Pod (32) via an EZVPN 
on a 1711 router running c1700-advipservicesk9-mz.124-23.bin.

The phones show as registered in UCM and all show the same device IP which is 
the IP of the loopback interface on my 1711 router. The UCM configuration is 
basic with no partitions or CSS added.

When a call is made from one IP phone to another the phone will ring, but when 
it is answered the message UCM down, features disabled is displayed and no 
audio stream is established. On ending the call the phone often restarts.

The behaviour occurs for calls between my IP phones or a call made to a 
proctorlabs phone.

I also registered one of my 7941s as a test and it is behaving the same way. I 
also see my 7965 that's acting as HQ Phone 2 (SIP) restarting every now and 
again on it's own.

Any suggestions?

Thanks


Re: [OSL | CCIE_Voice] October Boot Camp

2009-07-03 Thread Michael Ciarfello
I might do the Dec 7th, one week lab experence. Unless there is going to be one 
in early Jan.  Anyone going to THAT?


From: ccie_voice-boun...@onlinestudylist.com 
[ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vik Malhi 
[vma...@ipexpert.com]
Sent: Friday, July 03, 2009 2:37 PM
To: Amp; OSL Group
Subject: Re: [OSL | CCIE_Voice] October Boot Camp

I will be going to that bootcamp- hope the instructor is good:-)
--
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Amp amccar...@cciequest.com
 Date: Fri, 03 Jul 2009 07:43:08 -0400
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: [OSL | CCIE_Voice] October Boot Camp

 Hey gang,
 I was wondering who, if anyone, is going to the boot camp in San Jose
 from October 19 - 30?

 Amp



Re: [OSL | CCIE_Voice] FW: Hardware phones with EZVPN

2009-07-03 Thread Vik Malhi
Very very unusual. To pinpoint this as a firmware problem can you try a call
between CIPC and IP Blue and see what results you get. I have a vague
recollection that people were suffering with 7961 phones registered to UCM
but I¹m not 100% sure on that. The reason I¹m assuming the cause is the
firmware load on the phone is because I¹ve done exhaustive testing on pod32
albeit with 7960 and 7962 devices. I¹m also assuming you have ample
bandwidth- run a test from speakeasy.net and ensure your round trip delay is
under 150ms.
-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.








From: Paul Thomas ptho...@compiledit.com
Date: Fri, 3 Jul 2009 18:34:24 -0600
To: OSL Group ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] FW: Hardware phones with EZVPN

Sending this again as I didn¹t receive any responses (I had a new spam
filter in place so they might have gotten dropped).
 
Thanks,
PT
 

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Paul Thomas
Sent: Sunday, June 28, 2009 11:55 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] Hardware phones with EZVPN
 

I have my new 7965 phones registered to the Proctor Labs Pod (32) via an
EZVPN on a 1711 router running c1700-advipservicesk9-mz.124-23.bin.

 

The phones show as registered in UCM and all show the same device IP which
is the IP of the loopback interface on my 1711 router. The UCM configuration
is basic with no partitions or CSS added.

 

When a call is made from one IP phone to another the phone will ring, but
when it is answered the message UCM down, features disabled is displayed
and no audio stream is established. On ending the call the phone often
restarts.

 

The behaviour occurs for calls between my IP phones or a call made to a
proctorlabs phone.

 

I also registered one of my 7941s as a test and it is behaving the same way.
I also see my 7965 that's acting as HQ Phone 2 (SIP) restarting every now
and again on it's own.

 

Any suggestions?

 

Thanks




Re: [OSL | CCIE_Voice] Lab 5A CSS BR1

2009-07-03 Thread Voice Guy
Hi Vik,

Thanks for your help.  I got Q1 solved.  There was something wrong with CSS
because of left over configs from the previous task.

On the Br1-MGCP phone, apart from fixing the CSS, I had to create a
dial-peer  to point to the BR2-CME:

dial-peer voice 105 pots
 destination-pattern 3...
 no digit-strip
 port xxx

to allow it to call to the BR2:

I was just using IPExpert's  PSTN configs, there are actually 2 other
dial-peers:

dial-peer voice 103 pots
 destination-pattern 32143...
 port 0/2/0:15
 forward-digits 8
dial-peer voice 104 pots
 destination-pattern 32143...
 no digit-strip
 port 0/2/0:15
 prefix +34

None of these dial peers match and i can't see any number expansion either
to match so I use my own dial peer.

Am I doing it right ?

I still  have not sorted out Q3 yet.

Thanks for the help again.



On Sat, Jul 4, 2009 at 2:53 AM, Vik Malhi vma...@ipexpert.com wrote:

  Q1- BR1 phone calling another phone is not dependent on the CSS of the
 BR1 gw- the only reason you set the CSS on a gw is to route calls coming in
 from the PSTN to an internal destination. If BR1 phone 2 cannot call
 anywhere check the CSS on the “device”.

 Q2- css-internal on trunks / gateway is required to route calls coming in
 from pstn or via sip trunk/gk trunk to an internal destination.

 Q3- you must create a calling party transformation pattern of 5XXX with
 Calling Party External Number Mask included with mask set to XXX (or 7
 x’s). This should be placed into a new partition- the gateway should have a
 Calling Party Transformation Pattern CSS that can see this partition (or
 this can be set on the device pool).

 Q3 is a complex scenario that really takes a lot of understanding- the
 gateway digit manipulation override the RL which overrides the RP. By giving
 the gw visibility of the Calling Party Transformation Pattern we are in
 effect overriding Calling Number manipulation on the RP  RL. Calling Name
 is still handled on the RP.
 --
 Vik Malhi – CCIE #13890, CCSI #31584
 Senior Technical Instructor - IPexpert, Inc.

 Telephone: +1.810.326.1444
 Fax: +1.810.454.0130
 Mailto: *vma...@ipexpert.com

 *
 Join our free online support and peer group communities:
 *http://www.IPexpert.com/communities
 *IPexpert - The Global Leader in Self-Study, Classroom-Based,
 Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE
 RS Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and
 CCIE Storage Lab Certifications.







 --
 *From: *Voice Guy learn.vo...@gmail.com
 *Date: *Fri, 3 Jul 2009 16:59:27 +0800
 *To: *OSL Group ccie_voice@onlinestudylist.com
 *Cc: *vma...@ipexpert.com
 *Subject: *Lab 5A CSS BR1


 Hi,

 I configured  css-internal on the BR1- MGCP and the H323  gateways .

 Q1. BR1 phones can't call HQ or BR2

 However, HQ and BR2 phones can both call BR1 phones.

 HQ phones and BR2 phones call each other and the PSTN phone as well.

  Route plan is : RP-rl-local-gw-Standard local Route

 Q2. I also configured css-internal in all 3 trunks ( CME, gk-trunk, hq-sip)
 - is this really necessary ?

 Q3..  On page 271 of lab5A ' Ensure that the ANI is 7 digits ... Emergency
 calls originating from HQ'
 I check and rechecked the solution with the proctor guide and could not get
 a display of 7 digits and calling name

 It was showing 10 digits and no calling name on the PSTN phone.

 Any help appreciated.
 Thanks.







Re: [OSL | CCIE_Voice] Proctor Labs After Hours Support

2009-07-03 Thread Aamir Panjwani
Hi ipexpert,
 
I logged after hours support request 45 minutes ago but no response so far. I 
am on pod 22 and when I go to load config there is no intial or final config 
for lab 5C or any other lab after that?
 
Can someone please get back to me asap otherwise i won't be able to work on lab 
5C.
 
Thanks
Aamir



From: Proctor Labs After Hours Support [mailto:no-re...@ipexpert.com]
Sent: Sat 4/07/2009 2:35 PM
To: Aamir Panjwani
Subject: Proctor Labs After Hours Support




Thank you Aamir Panjwani,

Your message has been delivered our After Hours Support 
Team. We will
contact you regarding this issue after attempting to 
resolve the problem.
Please be sure to review the recommendations below, 
which may provide
additional assistance in this matter.
   
Thank you for allowing us the opportunity to help!
--
Proctor Labs, Inc.
After Hours Support Team
   
--
Message recived by after hours support
--
N: Aamir Panjwani
E: aamir.panjw...@unify.net.au
Pod: Voice 22
UN: ievoice
D: 2009-07-04
T: 12:31 AM i am on voice pod 22. Just went to pre load 
lab 5C initial config and found out that they are just not available!! i only 
see lab 5B and 6A and none of the latest labs initial or final config is 
availableplease could you assist ASAP???

Also my PSTN router status is error

Thanks
   
   
1) Prior to your session, log into your Proctor Labs 
account to verify that
your computer meets our system requirements.
   
2) Visit our Support Forum 
(http://www.proctorlabs.com/forum) for important
information and helpful hints. There is no need to 
create an account; just
use your Proctor Labs username and password to access 
the forum!
   
3) Watch the Demo for the Proctor Labs control system, 
which is essential
for our Voice vRack customers and recommended for ALL 
customers:
http://proctorlabs.com/racksystems/demo/
   
4) Understand how to set up your VPN connection. The 
majority of problems
experienced by Voice vRack customers result from an 
incorrect VPN connection
set up.
   
5) At the beginning of your session, please verify that 
you are able to
connect to all devices (router, switches, and/or 
servers). The earlier we
learn of any connection problems, the sooner they can 
be resolved for you!
   
6) During your session, understand how to contact our 
Technical Support Team
regarding connectivity, hardware, and website related 
issues.
   
* During the hours of 9:00am and 5:00pm EST, 
contact Technical support at
supp...@proctorlabs.com or through our Live 
Help application
(http://www.ipexpert.com/chat).
   
* During the hours of 5:01 pm and 8:59 am EST, 
contact our After Hours
Support Team through the Technical Support 
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http://www.CertificationTalk.com/ 
   
7) Understand our cancellation and refund policy

(http://proctorlabs.com/pl/legal/policies/cancellationrefund.cfm):
   
* All sales are final.  Refunds are not 
provided. By accepting the terms of
sale you agree to our No Refund Policy. 
Correctly cancelled timeslots will
be rescheduled according to the availability of 
our online hardware.
   
* Any cancellation requests must be received at 

Re: [OSL | CCIE_Voice] Proctor Labs After Hours Support

2009-07-03 Thread Aamir Panjwani
Thanks Drew has got back to me just now



From: ccie_voice-boun...@onlinestudylist.com on behalf of Aamir Panjwani
Sent: Sat 4/07/2009 3:10 PM
To: supp...@proctorlabs.com
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] Proctor Labs After Hours Support


Hi ipexpert,
 
I logged after hours support request 45 minutes ago but no response so far. I 
am on pod 22 and when I go to load config there is no intial or final config 
for lab 5C or any other lab after that?
 
Can someone please get back to me asap otherwise i won't be able to work on lab 
5C.
 
Thanks
Aamir



From: Proctor Labs After Hours Support [mailto:no-re...@ipexpert.com]
Sent: Sat 4/07/2009 2:35 PM
To: Aamir Panjwani
Subject: Proctor Labs After Hours Support




Thank you Aamir Panjwani,

Your message has been delivered our After Hours Support 
Team. We will
contact you regarding this issue after attempting to 
resolve the problem.
Please be sure to review the recommendations below, 
which may provide
additional assistance in this matter.
   
Thank you for allowing us the opportunity to help!
--
Proctor Labs, Inc.
After Hours Support Team
   
--
Message recived by after hours support
--
N: Aamir Panjwani
E: aamir.panjw...@unify.net.au
Pod: Voice 22
UN: ievoice
D: 2009-07-04
T: 12:31 AM i am on voice pod 22. Just went to pre load 
lab 5C initial config and found out that they are just not available!! i only 
see lab 5B and 6A and none of the latest labs initial or final config is 
availableplease could you assist ASAP???

Also my PSTN router status is error

Thanks
   
   
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Re: [OSL | CCIE_Voice] X-lite in CM 7.0

2009-07-03 Thread Michael Ciarfello
Can you rephrase that with more detail?
Thanks



From: Bill Talley [bill.tal...@aos5.com]
Sent: Friday, July 03, 2009 12:19 PM
To: Michael Ciarfello; Erwan Erwan; ccie_voice@onlinestudylist.com
Subject: RE: [OSL | CCIE_Voice] X-lite in CM 7.0

Unless you configure as advances sip device, then you can assign to user and 
utilize that users acct. May not apply to your situation but wanted to throw 
that out there.

Sent from a mobile phone with very tiny touchscreen keys. Please excuse my 
typos.




From: Michael Ciarfello mciarfe...@iplogic.com
Sent: Thursday, July 02, 2009 10:02 PM
To: Erwan Erwan e_er...@yahoo.com; ccie_voice@onlinestudylist.com 
ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] X-lite in CM 7.0

Yes.
Username is DN
Password is the end-user password.
Authorization user name is the end-user username.
Don't know what display name is.  Blank worked for me.

You will need to associate the device to the end-user (device association)
You will need to set the Digest user under the phone.
Use your PC MAC address for the phone device.

From: ccie_voice-boun...@onlinestudylist.com 
[ccie_voice-boun...@onlinestudylist.com] On Behalf Of Erwan Erwan 
[e_er...@yahoo.com]
Sent: Wednesday, July 01, 2009 10:54 PM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] X-lite in CM 7.0

hi,

can X-lite register to CCM 7.0  for SIP phone?
if yes, where to config the user name and password ?

tks