Re: [OSL | CCIE_Voice] MWI with Unity Connection Call Handler
How about delivering to a general delivery mailbox and giving permissions to both users to that mailbox? MWI can be config'd to update the two user phones as well. KP On Jul 24, 2011, at 1:23 AM, cisco cisco ciscocci...@gmail.com wrote: Hi, Is there a way with Unity Connection to deliver a message through a call handler to the voicemail of two users and have MWI working correctly ? From what I saw to make both users owners of the Call handler doesn't make it, the closest thing I was able to get it's to send it to a distribution list ( choosen in edit messages of the call handler ) but in that case the mwi won't turn off on both phones while a user listens to the message but just on the phone of the listener cause they r logically two separate messages. Please advice. Thanks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX system script
Why do you want to do this? What is the practical purpose? Why dont concentrate on doing other stuff for your studying? On Sun, Jul 24, 2011 at 1:04 PM, Victor Malyuga victor_maly...@yahoo.comwrote: Mini Me, I want to modify the system script icd.aef and then call it as a system script (SSRIPT[icd.aef]). If I modify or replace a system script I get an error message when I call the application and MIVR log contains the error stating that the script was illegally modified. I know that I can modify the script, save it under different name and then upload it as another script. But my question is can i modify a system script and still call it as SSRIPT? --- On Sun, 24/7/11, Mini Me cciev.min...@gmail.com wrote: From: Mini Me cciev.min...@gmail.com Subject: Re: [OSL | CCIE_Voice] UCCX system script To: Victor Malyuga victor_maly...@yahoo.com, ccie_voice@onlinestudylist.com Date: Sunday, 24 July, 2011, 16:40 Yes you can. However it is better to open a script and then save it under a different name in the same folder. Also you save a step of uploading script. HTH On 7/24/11 11:21 AM, Victor Malyuga victor_maly...@yahoo.com wrote: Is it possible to modify a system script and leave it in the system default folder in UCCX 7.0? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Randall da ill Saborio CCIE Voice Wannabe #10054675811 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Restoring services
You can always use the IE search to search within a page. You cannot use the Cisco Suppport search. On Sun, Jul 24, 2011 at 1:03 PM, Bill Lake whl...@gmail.com wrote: Thanks, I do telecaster and that works but someone else said searching does not work. Ugh, that can be a pain if you can’t search but I think that Ben Ng said it did search so conflicting reports. ** ** *From:* CCIE for Me [mailto:cciefo...@hotmail.com] *Sent:* Sunday, July 24, 2011 12:18 PM *To:* Bill Lake; OSL Questions *Subject:* Re: [OSL | CCIE_Voice] Restoring services ** ** I always just search for voicemail, it goes to the right spot every time ** ** *From:* Bill Lake whl...@gmail.com *Sent:* Saturday, July 23, 2011 11:10 AM *To:* OSL Questions ccie_voice@onlinestudylist.com *Subject:* Re: [OSL | CCIE_Voice] Restoring services ** ** I think I might not have been clear about what I am asking If a service under device | device settings | phone services is missing like Voice Mail then you won't be able to press the VM button to access it. To restore the service you have to ssh into the pub and run a command from memory or cut and paste, I would cut and paste : ) run sql insert into telecasterservice (pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority) values('ca69f2e4-d088-47f8-acb2-ceea6722272e','Voicemail','Voicemail','Voicemail','Application:Cisco/Voicemail',2,'t',1) from release notes for cucm 7.0.1 http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_0_1/cucm-rel_notes-701.html On Sat, Jul 23, 2011 at 8:15 AM, Bill Lake whl...@gmail.com wrote: Hey Everyone, I always have a hard time finding the right spot in the document to restore a service in CUCM. Right now my strategy is to go to the release notes and search for telecaster. So from what I have read and been told we have access to this website but I have read conflicting reports if we can use the search feature, not sure how that wouldn't work but I do think about it. Well hopefully this is a good plan for this, hate to get on the lab, be panicking because something doesn't work, only have to cut and paste this in to fix it and not be able to find it because my plan goes all to heck. So if you have a better or alternative plan, I am very happy to hear it. ** ** -- ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Randall da ill Saborio CCIE Voice Wannabe #10054675811 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Presence, CUPS and CUPC
That is correct. It is because of not using LDAP. The alternative is to log into http://cups-server/ccmuser and log in with each user, then on the directory or contacts, create the contact from there where it works regardless of ldap integration. On Sat, Jul 23, 2011 at 11:10 PM, Vega Wong vega2...@yahoo.com.au wrote: Hi Thanks for the advices, I sort out the offline issue, it was because I didnt setup DNS for CUPC to connect to CUPS. Once thats setup, IM works as well as Presence status. Just one more thing, by manually adding the contact, I couldnt save the phone number of the contact. That means I cant place a call to the contact in CUPC. But it works when I use the phone control (in CUPC) and actually dial the extension. Is this also due to not using ldap? Cheers -- * From: * Adil Shaikh adil.sha...@gmail.com; * To: * Vega Wong vega2...@yahoo.com.au; * Cc: * ccie_voice@onlinestudylist.com; * Subject: * Re: [OSL | CCIE_Voice] Presence, CUPS and CUPC * Sent: * Sun, Jul 24, 2011 4:51:08 AM Hi Vega, You wrote: However, at the bottom of the CUPC, it always shown as Connected(limited). Also, I cant search the contact within the CUPS.With the contact added, it always shown as offline. Connected (Limited) seems to be normal behaviour in absense of LDAP. If you have added contact from the User page in CUPS then it should be working provided in CUCM you have done Line Association with the User. (that is on DN page, select the device, press line Edit Line Appearance then at the bottom of the page Associate End User). HTH -adil On Fri, Jul 22, 2011 at 11:25 PM, Vega Wong vega2...@yahoo.com.au wrote: Hi Experts I am working on CUPS and CUPC at the moment, I just have some questions with the setup. So far I have done: - I have successfully set up the integration between CUCM and CUPS. As I can see all the users and the SIP trunks automatically appears in CUPS. - IPPM works on IP phones, I can send messages between IP Phones - I can add contacts using IPPM, or the User page of CUPS. The contacts will shows up in CUPC - When I run the system troubleshooter in CUPS, no Red crosses shown. (Except those items I havent configured - LDAP, voicemail) My issue is with the CUPC, I can log in the system using the User ID. I can see the contact added through IPPM or CUPS User page. I can use the CUPC to control the IP phone. However, at the bottom of the CUPC, it always shown as Connected(limited). Also, I cant search the contact within the CUPS.With the contact added, it always shown as offline. I have read that I will need LDAP in order to make the presence status to work in CUPC, is that true? Can i make this work without the LDAP? Please help Cheers ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- .. . . _7___|___|_|_|adil.sha...@gmail.com . . ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Randall da ill Saborio CCIE Voice Wannabe #10054675811 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] exam cancel
Hi, With Voice Labs available across almost all the locations, I would prefer to go by Vik's Advice of not booking the lab till the last 2 weeks, because almost certainly every continent they have the lab available with in the span of a week or two. Even then, I am not sure if the CSCO would accept any cancelation or postponing without forfeiting the fees Kind Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of donny f Sent: Sunday, July 24, 2011 11:58 PM To: Marcelo Alexandria Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] exam cancel hi mar, what kind of porblem that Cisco certification can accept ? is it only sickness and doctor letter ? tks On Sun, Jul 24, 2011 at 11:48 AM, Marcelo Alexandria malexand...@uol.com.brmailto:malexand...@uol.com.br wrote: Yes Donny, you can..you need open a case in cisco certifications page and justify your problem...like a Doctor letter. De: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com] Em nome de donny f Enviada em: domingo, 24 de julho de 2011 13:24 Para: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Assunto: [OSL | CCIE_Voice] exam cancel hi all, does anyone has experience when need to drop off /move lab date? I heard sick and emergency , Cisco will able to do without lose the money And what needed , how many days notice ? tks Nenhum vírus encontrado nessa mensagem recebida. Verificado por AVG - www.avgbrasil.com.brhttp://www.avgbrasil.com.br/ Versão: 9.0.901 / Banco de dados de vírus: 271.1.1/3785 - Data de Lançamento: 07/24/11 03:33:00 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] exam cancel
I tried to cancel within the 3 month period, and they refused. Other than an absolute emergency I doubt they will grant you the ability to reschedule. Jeff From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of wilson.sam...@usc-bt.com Sent: Monday, July 25, 2011 9:08 AM To: f.faraday...@gmail.com; malexand...@uol.com.br Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] exam cancel Hi, With Voice Labs available across almost all the locations, I would prefer to go by Viks Advice of not booking the lab till the last 2 weeks, because almost certainly every continent they have the lab available with in the span of a week or two. Even then, I am not sure if the CSCO would accept any cancelation or postponing without forfeiting the fees Kind Regards Wilson Samuel From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of donny f Sent: Sunday, July 24, 2011 11:58 PM To: Marcelo Alexandria Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] exam cancel hi mar, what kind of porblem that Cisco certification can accept ? is it only sickness and doctor letter ? tks On Sun, Jul 24, 2011 at 11:48 AM, Marcelo Alexandria malexand...@uol.com.br wrote: Yes Donny, you can..you need open a case in cisco certifications page and justify your problem like a Doctor letter. De: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] Em nome de donny f Enviada em: domingo, 24 de julho de 2011 13:24 Para: ccie_voice@onlinestudylist.com Assunto: [OSL | CCIE_Voice] exam cancel hi all, does anyone has experience when need to drop off /move lab date? I heard sick and emergency , Cisco will able to do without lose the money And what needed , how many days notice ? tks Nenhum vírus encontrado nessa mensagem recebida. Verificado por AVG - www.avgbrasil.com.br http://www.avgbrasil.com.br/ Versão: 9.0.901 / Banco de dados de vírus: 271.1.1/3785 - Data de Lançamento: 07/24/11 03:33:00 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX system script
Randall, I take you you are a novice in ccie voice world. You would know that some struff is not very practical there. --- On Mon, 25/7/11, Randall Saborio ill2...@gmail.com wrote: From: Randall Saborio ill2...@gmail.com Subject: Re: [OSL | CCIE_Voice] UCCX system script To: Victor Malyuga victor_maly...@yahoo.com Cc: ccie_voice@onlinestudylist.com, Mini Me cciev.min...@gmail.com Date: Monday, 25 July, 2011, 15:17 Why do you want to do this? What is the practical purpose? Why dont concentrate on doing other stuff for your studying? On Sun, Jul 24, 2011 at 1:04 PM, Victor Malyuga victor_maly...@yahoo.com wrote: Mini Me, I want to modify the system script icd.aef and then call it as a system script (SSRIPT[icd.aef]). If I modify or replace a system script I get an error message when I call the application and MIVR log contains the error stating that the script was illegally modified. I know that I can modify the script, save it under different name and then upload it as another script. But my question is can i modify a system script and still call it as SSRIPT? --- On Sun, 24/7/11, Mini Me cciev.min...@gmail.com wrote: From: Mini Me cciev.min...@gmail.com Subject: Re: [OSL | CCIE_Voice] UCCX system script To: Victor Malyuga victor_maly...@yahoo.com, ccie_voice@onlinestudylist.com Date: Sunday, 24 July, 2011, 16:40 Yes you can. However it is better to open a script and then save it under a different name in the same folder. Also you save a step of uploading script. HTH On 7/24/11 11:21 AM, Victor Malyuga victor_maly...@yahoo.com wrote: Is it possible to modify a system script and leave it in the system default folder in UCCX 7.0? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Randall da ill Saborio CCIE Voice Wannabe #10054675811 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] RESCHEDULING A CCIE LAB EXAM.
I was in the situation where I needed to postpone the LAB beyond the cutoff date and they flat out refused. Lab Exam: Rescheduling, Canceling and Postponing Prior to Due Date. Cancellations or changes to the exam date, location, or track must be made prior to the payment due date--90 days before the scheduled lab date. To make any changes, you must log into the Lab Scheduling toolhttps://tools.cisco.com/CCIE/Schedule_Lab/CCIEOnline/CCIEOnline and drop your current lab. Then you can reschedule according to preferred date, location and track. You may book an exam for a date less than 90 days away, if you complete payment on the day you book the exam. If you need to cancel an exam before the due date, and paid via a wire transfer that has already cleared, you are eligible for a full refund by requesting support via the Certifications Online Supporthttp://www.cisco.com/go/certsupport tool. After Due Date. Changes and cancellations are not permitted after the payment due date--90 days prior to the scheduled lab date--and no refunds will be issued. If you are not able to attend your scheduled lab date, contact supporthttp://ciscocert.custhelp.com/cgi-bin/ciscocert.cfg/php/enduser/std_adp.php?p_faqid=3572p_created=1161629328p_sid=xJ1ELFBip_accessibility=0p_lva=p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NyZwX3Byb2RzPTMxJnBfY2F0cz0mcF9wdj0xLjMxJnBfY to let them know the lab seat will not be used. You will still forfeit your payment, but you will be allowed to book another exam date immediately. If you do not contact support, you will be marked as a no show for the exam and be barred from booking another exam for 30 days. Good luck. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Presence, CUPS and CUPC
Hi Randall, Thanks for the info. but I notice that this way, the contact is not dialable. the contact's presence status can be seen and IM is working, but not calling the contact using deskphone/softphone mode. when edit the contact's details the phone number is not saved. is that the normal behaviour when LDAP is not used? Regards, Alex On Mon, Jul 25, 2011 at 10:23 PM, Randall Saborio ill2...@gmail.com wrote: That is correct. It is because of not using LDAP. The alternative is to log into http://cups-server/ccmuser and log in with each user, then on the directory or contacts, create the contact from there where it works regardless of ldap integration. On Sat, Jul 23, 2011 at 11:10 PM, Vega Wong vega2...@yahoo.com.au wrote: Hi Thanks for the advices, I sort out the offline issue, it was because I didnt setup DNS for CUPC to connect to CUPS. Once thats setup, IM works as well as Presence status. Just one more thing, by manually adding the contact, I couldnt save the phone number of the contact. That means I cant place a call to the contact in CUPC. But it works when I use the phone control (in CUPC) and actually dial the extension. Is this also due to not using ldap? Cheers -- * From: * Adil Shaikh adil.sha...@gmail.com; * To: * Vega Wong vega2...@yahoo.com.au; * Cc: * ccie_voice@onlinestudylist.com; * Subject: * Re: [OSL | CCIE_Voice] Presence, CUPS and CUPC * Sent: * Sun, Jul 24, 2011 4:51:08 AM Hi Vega, You wrote: However, at the bottom of the CUPC, it always shown as Connected(limited). Also, I cant search the contact within the CUPS.With the contact added, it always shown as offline. Connected (Limited) seems to be normal behaviour in absense of LDAP. If you have added contact from the User page in CUPS then it should be working provided in CUCM you have done Line Association with the User. (that is on DN page, select the device, press line Edit Line Appearance then at the bottom of the page Associate End User). HTH -adil On Fri, Jul 22, 2011 at 11:25 PM, Vega Wong vega2...@yahoo.com.auwrote: Hi Experts I am working on CUPS and CUPC at the moment, I just have some questions with the setup. So far I have done: - I have successfully set up the integration between CUCM and CUPS. As I can see all the users and the SIP trunks automatically appears in CUPS. - IPPM works on IP phones, I can send messages between IP Phones - I can add contacts using IPPM, or the User page of CUPS. The contacts will shows up in CUPC - When I run the system troubleshooter in CUPS, no Red crosses shown. (Except those items I havent configured - LDAP, voicemail) My issue is with the CUPC, I can log in the system using the User ID. I can see the contact added through IPPM or CUPS User page. I can use the CUPC to control the IP phone. However, at the bottom of the CUPC, it always shown as Connected(limited). Also, I cant search the contact within the CUPS.With the contact added, it always shown as offline. I have read that I will need LDAP in order to make the presence status to work in CUPC, is that true? Can i make this work without the LDAP? Please help Cheers ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- .. . . _7___|___|_|_|adil.sha...@gmail.com . . ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- Randall da ill Saborio CCIE Voice Wannabe #10054675811 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com