Re: [OSL | CCIE_Voice] CME customer Background issue

2012-03-19 Thread Michael Miller
Chase,

Based on your config, the TFTP commands serve up the file, but it appears
in the root directory of the TFTP server (tftp://List.xml). Try using the
alias keyword to serve the file to include the path.

I believe the syntax is something like:

tftp-server flash:/Desktops/320x212x16/List.xml alias
Desktops/320x212x16/List.xml

Thanks,

Michael Miller



On Mon, Mar 19, 2012 at 2:27 AM, chase mergenthal cm3_...@hotmail.comwrote:

  When I try to load the customer background on the 7965 in my lab, i get
 Selections Unavailable

 When I run a debug tftp, I get the following:

 Mar 19 06:22:50.841: TFTP: Server request for port 49607, socket_id
 0x4AA812D0 for process 274
 Mar 19 06:22:50.845: TFTP: read request from host 192.168.10.26(49607) via
 Serial0/1/0:0.1
 Mar 19 06:22:50.845: TFTP: Looking for Desktops/320x212x16/List.xml
 Mar 19 06:22:50.845: TFTP: Sending error 1 No such file

 However, I have the files listed in the tftp-server config...
 What am I missing?

 SiteC-RTR#sho run | i tftp
 tftp-server flash:ringlist.xml
 tftp-server flash:CTU.raw
 tftp-server flash:/Desktops/320x212x16/List.xml
 tftp-server flash:/Desktops/320x212x16/ipxlogo.png
 tftp-server flash:/Desktops/320x212x16/ipxlogo-tn.png
 SiteC-RTR#

 SiteC-RTR#more flash:/Desktops/320x212x16/List.xml
 CiscoIPPhoneImageList
   ImageItem
 Image=TFTP:/Desktops/320x212x16/ipxlogo-tn.png
   URL=TFTP:/Desktops/320x212x16/ipxlogo.png/
 /CiscoIPPhoneImageList

 SiteC-RTR#


   0 Sep 29 2010 19:01:42 Desktops/320x212x16
 24 199 Mar 19 2012 06:17:46 Desktops/320x212x16/List.xml
 256225 Mar 03 2012 08:06:30 Desktops/320x212x16/voice-large.png
 266876 Mar 08 2012 03:46:34 Desktops/320x212x16/ipxlogo.png
 272696 Mar 08 2012 03:47:10 Desktops/320x212x16/ipxlogo-tn.png





 -Chase


 --
 If winners never quit and quitters never win, then who coined the phrase,
 Quit while you’re still ahead.?


 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com http://www.platinumplacement.com/

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

[OSL | CCIE_Voice] multiple AA services (bacd)

2012-03-19 Thread Ken Wyan
I have first AA service (of BACD) pointing to a hunt-group (ephone-hunt).

If call is not answered it should reach 2nd AA service.

Should I use 2nd AA pilot number in hunt-group final destination  OR  as
voicemail  of  1st AA ?

service aa1
param aa-pilot 100
param voice-mail 200 --  (option 1)

service aa2
param aa-pilot 200

ephone-hunt 1
final 200 ---? (option 2)

Cisco docs say to use option 1 , but my testing works with option 2
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] multiple AA services (bacd)

2012-03-19 Thread Ken Wyan
Ok, I realized issue , to avoid loops.
Thanks

On Mon, Mar 19, 2012 at 3:40 PM, Ken Wyan kew...@gmail.com wrote:

 I have first AA service (of BACD) pointing to a hunt-group (ephone-hunt).

 If call is not answered it should reach 2nd AA service.

 Should I use 2nd AA pilot number in hunt-group final destination  OR  as
 voicemail  of  1st AA ?

 service aa1
 param aa-pilot 100
 param voice-mail 200 --  (option 1)

 service aa2
 param aa-pilot 200

 ephone-hunt 1
 final 200 ---? (option 2)

 Cisco docs say to use option 1 , but my testing works with option 2





___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] multiple AA services (bacd)

2012-03-19 Thread Ken Wyan
I think only one queue service ( equivalent to app-b-acd)  is allowed in a
Router but multiple aa services are allowed. Am I correct?

We can define multiple queues under same queue service as below.

service app-b-acd
param aa-hunt1  1000
param aa-hunt2  2000
queue-len 5

ephone-hunt 1
pilot 1000
list 1001 1002

ephone-hunt 2
pilot 2000
list 2001 2002

Actually queue-len 5 refers to what?
Is it for total queued calls under app-b-acd service  OR  each queue ( 1000
or 2000 )  can have maximum queue-depth or 2 ?

Thank You.



On Mon, Mar 19, 2012 at 3:48 PM, Ken Wyan kew...@gmail.com wrote:

 Ok, I realized issue , to avoid loops.
 Thanks

  On Mon, Mar 19, 2012 at 3:40 PM, Ken Wyan kew...@gmail.com wrote:

 I have first AA service (of BACD) pointing to a hunt-group (ephone-hunt).

 If call is not answered it should reach 2nd AA service.

 Should I use 2nd AA pilot number in hunt-group final destination  OR  as
 voicemail  of  1st AA ?

 service aa1
 param aa-pilot 100
 param voice-mail 200 --  (option 1)

 service aa2
 param aa-pilot 200

 ephone-hunt 1
 final 200 ---? (option 2)

 Cisco docs say to use option 1 , but my testing works with option 2







___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] CME customer Background issue

2012-03-19 Thread chase mergenthal

Removing the / after the : fixed it

God Almighty...



-Chase

--
If winners never quit and quitters never win, then who coined the phrase, Quit 
while you’re still ahead.?



 

Date: Mon, 19 Mar 2012 08:15:50 -0400
Subject: Re: [OSL | CCIE_Voice] CME customer Background issue
From: tycoononway1...@gmail.com
To: cm3_...@hotmail.com

Hi Chase,

Try this:

Remove the (/) from the command, tftp-server 
flash:/Desktops/320x212x16/List.xml after flash:. Do the same for the other 
TFTP commands too:

Here're the test commands from my lab:


tftp-server flash:Desktops/320x196x4/Small-large.png
tftp-server flash:Desktops/320x196x4/Voice-large.png
tftp-server flash:Desktops/320x196x4/List.xml


Let us know how it goes. 


Regards

Gurpreet


On Sun, Mar 18, 2012 at 10:27 PM, chase mergenthal cm3_...@hotmail.com wrote:





When I try to load the customer background on the 7965 in my lab, i get 
Selections Unavailable

When I run a debug tftp, I get the following:

Mar 19 06:22:50.841: TFTP: Server request for port 49607, socket_id 0x4AA812D0 
for process 274


Mar 19 06:22:50.845: TFTP: read request from host 192.168.10.26(49607) via 
Serial0/1/0:0.1

Mar 19 06:22:50.845: TFTP: Looking for Desktops/320x212x16/List.xml

Mar 19 06:22:50.845: TFTP: Sending error 1 No such file

However, I have the files listed in the tftp-server config...
What am I missing?

SiteC-RTR#sho run | i tftp
tftp-server flash:ringlist.xml
tftp-server flash:CTU.raw

tftp-server flash:/Desktops/320x212x16/List.xml
tftp-server flash:/Desktops/320x212x16/ipxlogo.png
tftp-server flash:/Desktops/320x212x16/ipxlogo-tn.png
SiteC-RTR#

SiteC-RTR#more flash:/Desktops/320x212x16/List.xml

CiscoIPPhoneImageList
  ImageItem Image=TFTP:/Desktops/320x212x16/ipxlogo-tn.png
  URL=TFTP:/Desktops/320x212x16/ipxlogo.png/
/CiscoIPPhoneImageList


SiteC-RTR#


  0 Sep 29 2010 19:01:42 Desktops/320x212x16
24 199 Mar 19 2012 06:17:46 Desktops/320x212x16/List.xml
256225 Mar 03 2012 08:06:30 Desktops/320x212x16/voice-large.png
266876 Mar 08 2012 03:46:34 Desktops/320x212x16/ipxlogo.png

272696 Mar 08 2012 03:47:10 Desktops/320x212x16/ipxlogo-tn.png





-Chase

--
If winners never quit and quitters never win, then who coined the phrase, Quit 
while you’re still ahead.?



  

___

For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com



Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

  ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] CME customer Background issue

2012-03-19 Thread Gurpreet Singh Kukreja
Good to know :)


Cheers
Gurpreet

On Mon, Mar 19, 2012 at 9:48 AM, chase mergenthal cm3_...@hotmail.comwrote:

  Removing the / after the : fixed it

 God Almighty...




 -Chase


 --
 If winners never quit and quitters never win, then who coined the phrase,
 Quit while you’re still ahead.?



 --
 Date: Mon, 19 Mar 2012 08:15:50 -0400
 Subject: Re: [OSL | CCIE_Voice] CME customer Background issue
 From: tycoononway1...@gmail.com
 To: cm3_...@hotmail.com


 Hi Chase,

 Try this:

 Remove the (/) from the command, tftp-server
 flash:/Desktops/320x212x16/List.xml after flash:. Do the same for the
 other TFTP commands too:

 Here're the test commands from my lab:

 tftp-server flash:Desktops/320x196x4/Small-large.png
 tftp-server flash:Desktops/320x196x4/Voice-large.png
 tftp-server flash:Desktops/320x196x4/List.xml


 Let us know how it goes.


 Regards
 Gurpreet


 On Sun, Mar 18, 2012 at 10:27 PM, chase mergenthal cm3_...@hotmail.comwrote:

  When I try to load the customer background on the 7965 in my lab, i get
 Selections Unavailable

 When I run a debug tftp, I get the following:

 Mar 19 06:22:50.841: TFTP: Server request for port 49607, socket_id
 0x4AA812D0 for process 274
 Mar 19 06:22:50.845: TFTP: read request from host 192.168.10.26(49607) via
 Serial0/1/0:0.1
 Mar 19 06:22:50.845: TFTP: Looking for Desktops/320x212x16/List.xml
 Mar 19 06:22:50.845: TFTP: Sending error 1 No such file

 However, I have the files listed in the tftp-server config...
 What am I missing?

 SiteC-RTR#sho run | i tftp
 tftp-server flash:ringlist.xml
 tftp-server flash:CTU.raw
 tftp-server flash:/Desktops/320x212x16/List.xml
 tftp-server flash:/Desktops/320x212x16/ipxlogo.png
 tftp-server flash:/Desktops/320x212x16/ipxlogo-tn.png
 SiteC-RTR#

 SiteC-RTR#more flash:/Desktops/320x212x16/List.xml
 CiscoIPPhoneImageList
   ImageItem
 Image=TFTP:/Desktops/320x212x16/ipxlogo-tn.png
   URL=TFTP:/Desktops/320x212x16/ipxlogo.png/
 /CiscoIPPhoneImageList

 SiteC-RTR#


   0 Sep 29 2010 19:01:42 Desktops/320x212x16
 24 199 Mar 19 2012 06:17:46 Desktops/320x212x16/List.xml
 256225 Mar 03 2012 08:06:30 Desktops/320x212x16/voice-large.png
 266876 Mar 08 2012 03:46:34 Desktops/320x212x16/ipxlogo.png
 272696 Mar 08 2012 03:47:10 Desktops/320x212x16/ipxlogo-tn.png





 -Chase


 --
 If winners never quit and quitters never win, then who coined the phrase,
 Quit while you’re still ahead.?


 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com



___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] multiple AA services (bacd)

2012-03-19 Thread Ken Wyan
Hi Juan,

I think cisco suggests to directly send call to aa2 from aa1  without
routing through hunt-group (final 200).

following is timer definitions.

param call-retry-timer 15  ;Time interval in which call in queue can
attempt to access available ephone-dns and voice mail.
  param second-greeting-time 60   ;Delay before second
greeting is played.
  param max-time-call-retry 600   ;Maximum time calls can
wait in queue.
  param max-time-vm-retry 2   ;Maximum time calls can
attempt to be transferred to voice mail.

Is this call-retry-timer does the same thing as timeout  under ephone-hunt
? Seems replaced by timeout if we configure.

On Mon, Mar 19, 2012 at 6:36 PM, Juan Lopez
lopez.hernandez.j...@gmail.comwrote:

 Ken, what was the issue?
 Op 19 maart 2012 11:18 schreef Ken Wyan kew...@gmail.com het volgende:

  Ok, I realized issue , to avoid loops.
 Thanks

  On Mon, Mar 19, 2012 at 3:40 PM, Ken Wyan kew...@gmail.com wrote:

 I have first AA service (of BACD) pointing to a hunt-group (ephone-hunt).

 If call is not answered it should reach 2nd AA service.

 Should I use 2nd AA pilot number in hunt-group final destination  OR  as
 voicemail  of  1st AA ?

 service aa1
 param aa-pilot 100
 param voice-mail 200 --  (option 1)

 service aa2
 param aa-pilot 200

 ephone-hunt 1
 final 200 ---? (option 2)

 Cisco docs say to use option 1 , but my testing works with option 2







 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com http://www.platinumplacement.com/



___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] multiple AA services (bacd)

2012-03-19 Thread Ken Wyan
Yes , I did read it  found after sending email.

Still what's confusing to me is how to use  param voice-mail (under queue
service) instead of  final (under ephone-hunt)

Which timers do we tune under app-b-acd-aa  for this requirement ?

(going to test it ; but your advices welcome)






On Mon, Mar 19, 2012 at 7:38 PM, Juan Lopez
lopez.hernandez.j...@gmail.comwrote:

 Hi Ken,
 I think most of your questions are answered in the
 Cisco Unified CME B-ACD and Tcl Call-Handling 
 Applicationshttp://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl.html

 in short:
 - 1 queue service can service multiple AAs
 - call-retry-timer 15 means the queue service will try to connect to
 huntgroup member or voicemail destination every 15 sec
 - timeout under ephone-hunt refers to RNA timeout
 - queue-length refers to max callers in queue per AA service - so 5
 callers in queue for each AA



 Op 19 maart 2012 14:55 schreef Ken Wyan kew...@gmail.com het volgende:

  Hi Juan,

 I think cisco suggests to directly send call to aa2 from aa1  without
 routing through hunt-group (final 200).

 following is timer definitions.

 param call-retry-timer 15  ;Time interval in which call in queue can
 attempt to access available ephone-dns and voice mail.
   param second-greeting-time 60   ;Delay before second
 greeting is played.
   param max-time-call-retry 600   ;Maximum time calls can
 wait in queue.
   param max-time-vm-retry 2   ;Maximum time calls can
 attempt to be transferred to voice mail.

 Is this call-retry-timer does the same thing as timeout  under
 ephone-hunt ? Seems replaced by timeout if we configure.

  On Mon, Mar 19, 2012 at 6:36 PM, Juan Lopez 
 lopez.hernandez.j...@gmail.com wrote:

 Ken, what was the issue?
 Op 19 maart 2012 11:18 schreef Ken Wyan kew...@gmail.com het volgende:

  Ok, I realized issue , to avoid loops.
 Thanks

  On Mon, Mar 19, 2012 at 3:40 PM, Ken Wyan kew...@gmail.com wrote:

 I have first AA service (of BACD) pointing to a hunt-group
 (ephone-hunt).

 If call is not answered it should reach 2nd AA service.

 Should I use 2nd AA pilot number in hunt-group final destination  OR
 as voicemail  of  1st AA ?

 service aa1
 param aa-pilot 100
 param voice-mail 200 --  (option 1)

 service aa2
 param aa-pilot 200

 ephone-hunt 1
 final 200 ---? (option 2)

 Cisco docs say to use option 1 , but my testing works with option 2







 ___
 For more information regarding industry leading CCIE Lab training,
 please visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com http://www.platinumplacement.com/





___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

[OSL | CCIE_Voice] Vik's blog on CFUR - manipulate XML display of called number on calling device.

2012-03-19 Thread Juan Lopez
Baktha, I read your response on Vik's blog for CFUR.
I try to manipulate the called number on the XML display of the caller's
phone so that it would look like an internal call - by setting a called
party transformation at the RP used by CFUR - like you suggest.

Only thing is that this does not work whenever you have called party
transformations at the CUCM egress gateway - these even do overwrite the
XML display for the called number on the calling device according my tests.

So how does this work taking your response into consideration, where you
say to work with called party transformations on the egress gateway? Does
this work for you?  - if so, would you want to share how you setup that
part of the dialplan?

cheers,
Juan


Op 19 maart 2012 18:47 schreef Baktha Muralidharan
muralic...@gmail.comhet volgende:

 Steve

 Congratulations!!
 Enjoy the well-deserved break!

 /Baktha

 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com http://www.platinumplacement.com/

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] passed lab ----...(7)

2012-03-19 Thread sof sof
Congrs Steve,

Well done

On 19 March 2012 21:13, Bill Lake whl...@gmail.com wrote:

 whats your IE number?

 On Mon, Mar 19, 2012 at 10:19 AM, steve ccie stevecc...@gmail.com wrote:

 Hi,

 Guys thank you so much, cleared the lab -- 7 today in Hk just got my
 result after my attempt,

 I am really appreciated and help for everyone help

 All the task was very very hard, I did my best after working for 2 years
 of time... its end of journey

 meet-me did nt worked for me as expected. U have to play a lot on UNITY
 all new questions

 CUCM feature they have tweaked :

 BACD was something new in lab

 unassigned DID question was good  , H323 Trunk was easy and solved it

 Thanks and appreciated

 If anyone need help will help please email me the same.

 Now time for break :)

 Regards


 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com



 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Vik's blog on CFUR - manipulate XML display of called number on calling device.

2012-03-19 Thread Vik Malhi
Juan- you are correct- the RP will not be used to update the caller's display 
when Called Party Transformation patterns are used.

Vik Malhi – CCIE #13890 
Managing Partner - IPexpert, Inc.

Telephone: +1.810.326.1444 ext 420
Fax: +1.810.454.0130 
Mailto: vma...@ipexpert.com




On Mar 19, 2012, at 2:50 PM, Juan Lopez wrote:

 Baktha, I read your response on Vik's blog for CFUR.
 I try to manipulate the called number on the XML display of the caller's 
 phone so that it would look like an internal call - by setting a called party 
 transformation at the RP used by CFUR - like you suggest.
  
 Only thing is that this does not work whenever you have called party 
 transformations at the CUCM egress gateway - these even do overwrite the XML 
 display for the called number on the calling device according my tests.
  
 So how does this work taking your response into consideration, where you say 
 to work with called party transformations on the egress gateway? Does this 
 work for you?  - if so, would you want to share how you setup that part of 
 the dialplan?
  
 cheers,
 Juan
  
  
 Op 19 maart 2012 18:47 schreef Baktha Muralidharan muralic...@gmail.com het 
 volgende:
 Steve
 
 Congratulations!! 
 Enjoy the well-deserved break!
 
 /Baktha
 
 ___
 For more information regarding industry leading CCIE Lab training, please 
 visit www.ipexpert.com
 
 Are you a CCNP or CCIE and looking for a job? Check out 
 www.PlatinumPlacement.com
 
 ___
 For more information regarding industry leading CCIE Lab training, please 
 visit www.ipexpert.com
 
 Are you a CCNP or CCIE and looking for a job? Check out 
 www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com