Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue......RESOLVED

[Rashid Khan]

Thanks a looot Koble

That was the proxy which was block CM Web Page... Issue has been resolved now..

Thanks again Kobel, and also very much thanks to Randall,  Ashar and other team 
members


Respects and Regards 
Rashid




From: Miron Kobelski 
To: Rashid Khan 
Cc: Ashar Siddiqui ; Randall Saborio ; 
ccie voice 
Sent: Wed, January 12, 2011 9:48:22 PM
Subject: Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

How about checking your installation media to see if hash is allright? I onca 
had similar case and corrupted image was the reason. I guess it would be 
quicker 
to just reinstall the whole thing in a few minutes (VMware installations are 
very fast...)

This might be obvious, but... see if you're not using any proxy which block the 
admin page.
This is still perfectly possible, since you didn't provide any detailed 
information about your error.

regards
kobel


On Wed, Jan 12, 2011 at 12:02, Rashid Khan  wrote:

Thanks Ashar for your prompt Response..
>
>Tomcat service is started... and I also restarted that Cisco Tomcat Service... 
>but still no success.
>
>
>
>
>
>

From: Ashar Siddiqui 
>To: Randall Saborio 
>Cc: Rashid Khan ; ccie voice 
>
>Sent: Wed, January 12, 2011 12:44:09  AM
>Subject: Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue
>
>
>Check if tomcat service is running by doing an   SSH to CCM and running 
>utils service list.
>also CCM on VM always takes sometime to show webpage. Give like   8-10 
>minutes and check the service I mentioned above.
>You can restart the service as well from SSH... utils   service restart 
>Cisco Tomcat.
>
>Ash>
>CCIE#26244
>
>On 11/01/2011 15:22, Randall Saborio wrote: 
>Giving the specific error would be kind of helpful.
>>Does ping work?
>>Can you do an SSH session?
>>
>>
>>On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan  
>>wrote:
>>
>>Hi Friend,
>>>
>>>I have just installed CallManager 6.x/7.x on vmWare, I am   able 
>>>to 
>>>ping this machine, but unable to access it's webpage.by enter this command
>>>
>>>https:///ccmadmin  I   also tried
>>>http:///ccmadmin
>>>
>>>but the error i get from multiple browsers that unable to   open 
>>>that webpage...
>>>
>>>
>>>Kind Regards
>>>
>>>Rashid.
>>>
>>>
>>>___
>>>For more information regarding industry leading CCIE Lab   training, 
>>>please visit www.ipexpert.com
>>>
>>>
>>
>>
>>-- 
>>Randall "da ill" Saborio
>>CCIE Voice Wannabe #10054675811
>>
>>
>> ___ For more information 
>> regarding 
>>industry leading CCIE Lab training, please visit www.ipexpert.com 
>>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit 
>www.ipexpert.com
>
>



  ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Christoph Hable]

Hi!

Did you make a clean install or applied any patches? Can you tell me which
release you installed?
I got stuck in one specific 7.1.X release after upgrading where tomcat was
not able to start. with the newest release (7.1.5bsu3) the problem was
solved! So it was an upgrade issue between two releases.

Nevertheless your behaviour is, that it starts but you cannot open any
website...so did you have a look into the logfiles of tomcat? You can
collect them via CLI as well to any sftp-server.
Did you try out a re-install already? Mabye the image is corrupted.

The error message as already mentioned (4xx or 5xx) would be interesting as
well. If you run into a timeout it is just not routed or get blocked. Please
verify that first.
Last reason could be a DNS mismatch (wrong entry on DNS server)  - did you
applied DNS during installation? Please post "show network eth0 detail" from
CLI for a verification.

Regards,
Christoph H.

2011/1/12 

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> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of CCIE_Voice digest..."
>
>
> Today's Topics:
>
>   1. Re: CallManager 6.x/7.x web page issue (Pablo Meneses)
>   2. UCCX - Barge In feature (Wael Agina)
>   3. Re: CallManager 6.x/7.x web page issue (Miron Kobelski)
>   4. Em on CME (iptuse...@hotmail.co.uk)
>
>
> --
>
> Message: 1
> Date: Wed, 12 Jan 2011 09:18:36 -0600
> From: Pablo Meneses 
> To: Ashar Siddqui 
> Cc: ccie voice 
> Subject: Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue
> Message-ID:
>
> 
> >
> Content-Type: text/plain; charset="iso-8859-1"
>
> Most of the time, utils service restart Cisco Tomcat, does not do the
> trick,
> it is better to do:
>
> 1) utils service stop Cisco Tomcat, then
> 2) utils service start Cisco Tomcat
>
> I know this sounds silly, however as per my previous experiences with exact
> the same scenario, it is better to do it like that.
>
> If that does not work, please copy the message that you receive on the
> screen since it is very important to find out whether you are getting an
> 4XX
> or 5XX error.
>
> Also, do you get the same error when using IE and Firefox?
>
> Let me know.
>
>  - Pablo Meneses.
>
> On Wed, Jan 12, 2011 at 5:45 AM, Ashar Siddqui 
> wrote:
>
> > Are you doing http://ccm-addres/ccmadmin
> >
> > OR
> >
> > https://ccm-address/ccmadmin
> >
> >
> > Thanks
> > Ash
> >
> >
> > On Wed, Jan 12, 2011 at 11:02 AM, Rashid Khan  >wrote:
> >
> >> Thanks Ashar for your prompt Response..
> >>
> >> Tomcat service is started... and I also restarted that Cisco Tomcat
> >> Service... but still no success.
> >>
> >>
> >> --
> >> *From:* Ashar Siddiqui 
> >> *To:* Randall Saborio 
> >> *Cc:* Rashid Khan ; ccie voice <
> >> ccie_voice@onlinestudylist.com>
> >> *Sent:* Wed, January 12, 2011 12:44:09 AM
> >> *Subject:* Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue
> >>
> >> Check if tomcat service is running by doing an SSH to CCM and running
> >> utils service list.
> >> also CCM on VM always takes sometime to show webpage. Give like 8-10
> >> minutes and check the service I mentioned above.
> >> You can restart the service as well from SSH... *utils service restart
> >> Cisco Tomcat.
> >>
> >> Ash>
> >> CCIE#26244
> >> *
> >> On 11/01/2011 15:22, Randall Saborio wrote:
> >>
> >> Giving the specific error would be kind of helpful.
> >> Does ping work?
> >> Can you do an SSH session?
> >>
> >> On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan  >wrote:
> >>
> >>>  Hi Friend,
> >>>
> >>> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping
> >>> this machine, but unable to access it's webpage.by enter this command
> >>>
> >>> https:///ccmadmin  I also tried
> >>> http:///ccmadmin
> >>>
> >>> but the error i get from mu

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Miron Kobelski]

How about checking your installation media to see if hash is allright? I
onca had similar case and corrupted image was the reason. I guess it would
be quicker to just reinstall the whole thing in a few minutes (VMware
installations are very fast...)

This might be obvious, but... see if you're not using any proxy which block
the admin page.
This is still perfectly possible, since you didn't provide any detailed
information about your error.

regards
kobel

On Wed, Jan 12, 2011 at 12:02, Rashid Khan  wrote:

> Thanks Ashar for your prompt Response..
>
> Tomcat service is started... and I also restarted that Cisco Tomcat
> Service... but still no success.
>
>
> --
> *From:* Ashar Siddiqui 
> *To:* Randall Saborio 
> *Cc:* Rashid Khan ; ccie voice <
> ccie_voice@onlinestudylist.com>
> *Sent:* Wed, January 12, 2011 12:44:09 AM
> *Subject:* Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue
>
> Check if tomcat service is running by doing an SSH to CCM and running utils
> service list.
> also CCM on VM always takes sometime to show webpage. Give like 8-10
> minutes and check the service I mentioned above.
> You can restart the service as well from SSH... *utils service restart
> Cisco Tomcat.
>
> Ash>
> CCIE#26244
> *
> On 11/01/2011 15:22, Randall Saborio wrote:
>
> Giving the specific error would be kind of helpful.
> Does ping work?
> Can you do an SSH session?
>
> On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan wrote:
>
>>  Hi Friend,
>>
>> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping
>> this machine, but unable to access it's webpage.by enter this command
>>
>> https:///ccmadmin  I also tried
>> http:///ccmadmin
>>
>> but the error i get from multiple browsers that unable to open that
>> webpage...
>>
>>
>> Kind Regards
>>
>> Rashid.
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
>
> --
> Randall "da ill" Saborio
> CCIE Voice Wannabe #10054675811
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Pablo Meneses]

Most of the time, utils service restart Cisco Tomcat, does not do the trick,
it is better to do:

1) utils service stop Cisco Tomcat, then
2) utils service start Cisco Tomcat

I know this sounds silly, however as per my previous experiences with exact
the same scenario, it is better to do it like that.

If that does not work, please copy the message that you receive on the
screen since it is very important to find out whether you are getting an 4XX
or 5XX error.

Also, do you get the same error when using IE and Firefox?

Let me know.

 - Pablo Meneses.

On Wed, Jan 12, 2011 at 5:45 AM, Ashar Siddqui  wrote:

> Are you doing http://ccm-addres/ccmadmin
>
> OR
>
> https://ccm-address/ccmadmin
>
>
> Thanks
> Ash
>
>
> On Wed, Jan 12, 2011 at 11:02 AM, Rashid Khan wrote:
>
>> Thanks Ashar for your prompt Response..
>>
>> Tomcat service is started... and I also restarted that Cisco Tomcat
>> Service... but still no success.
>>
>>
>> --
>> *From:* Ashar Siddiqui 
>> *To:* Randall Saborio 
>> *Cc:* Rashid Khan ; ccie voice <
>> ccie_voice@onlinestudylist.com>
>> *Sent:* Wed, January 12, 2011 12:44:09 AM
>> *Subject:* Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue
>>
>> Check if tomcat service is running by doing an SSH to CCM and running
>> utils service list.
>> also CCM on VM always takes sometime to show webpage. Give like 8-10
>> minutes and check the service I mentioned above.
>> You can restart the service as well from SSH... *utils service restart
>> Cisco Tomcat.
>>
>> Ash>
>> CCIE#26244
>> *
>> On 11/01/2011 15:22, Randall Saborio wrote:
>>
>> Giving the specific error would be kind of helpful.
>> Does ping work?
>> Can you do an SSH session?
>>
>> On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan wrote:
>>
>>>  Hi Friend,
>>>
>>> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping
>>> this machine, but unable to access it's webpage.by enter this command
>>>
>>> https:///ccmadmin  I also tried
>>> http:///ccmadmin
>>>
>>> but the error i get from multiple browsers that unable to open that
>>> webpage...
>>>
>>>
>>> Kind Regards
>>>
>>> Rashid.
>>>
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
>>
>> --
>> Randall "da ill" Saborio
>> CCIE Voice Wannabe #10054675811
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please 
>> visit www.ipexpert.com
>>
>>
>>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Ashar Siddqui]

Are you doing http://ccm-addres/ccmadmin

OR

https://ccm-address/ccmadmin


Thanks
Ash

On Wed, Jan 12, 2011 at 11:02 AM, Rashid Khan wrote:

> Thanks Ashar for your prompt Response..
>
> Tomcat service is started... and I also restarted that Cisco Tomcat
> Service... but still no success.
>
>
> --
> *From:* Ashar Siddiqui 
> *To:* Randall Saborio 
> *Cc:* Rashid Khan ; ccie voice <
> ccie_voice@onlinestudylist.com>
> *Sent:* Wed, January 12, 2011 12:44:09 AM
> *Subject:* Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue
>
> Check if tomcat service is running by doing an SSH to CCM and running utils
> service list.
> also CCM on VM always takes sometime to show webpage. Give like 8-10
> minutes and check the service I mentioned above.
> You can restart the service as well from SSH... *utils service restart
> Cisco Tomcat.
>
> Ash>
> CCIE#26244
> *
> On 11/01/2011 15:22, Randall Saborio wrote:
>
> Giving the specific error would be kind of helpful.
> Does ping work?
> Can you do an SSH session?
>
> On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan wrote:
>
>>  Hi Friend,
>>
>> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping
>> this machine, but unable to access it's webpage.by enter this command
>>
>> https:///ccmadmin  I also tried
>> http:///ccmadmin
>>
>> but the error i get from multiple browsers that unable to open that
>> webpage...
>>
>>
>> Kind Regards
>>
>> Rashid.
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
>
> --
> Randall "da ill" Saborio
> CCIE Voice Wannabe #10054675811
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Rashid Khan]

Thanks Ashar for your prompt Response..

Tomcat service is started... and I also restarted that Cisco Tomcat Service... 
but still no success.






From: Ashar Siddiqui 
To: Randall Saborio 
Cc: Rashid Khan ; ccie voice 

Sent: Wed, January 12, 2011 12:44:09 AM
Subject: Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

  Check if tomcat service is running by doing an   SSH to CCM and running 
utils service list.
also CCM on VM always takes sometime to show webpage. Give like   8-10 
minutes and check the service I mentioned above.
You can restart the service as well from SSH... utils   service restart 
Cisco Tomcat.

Ash>
CCIE#26244

On 11/01/2011 15:22, Randall Saborio wrote: 
Giving the specific error would be kind of helpful.
>Does ping work?
>Can you do an SSH session?
>
>
>On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan  
>wrote:
>
>Hi Friend,
>>
>>I have just installed CallManager 6.x/7.x on vmWare, I am   able 
>>to 
>>ping this machine, but unable to access it's webpage.by enter this command
>>
>>https:///ccmadmin  I   also tried
>>http:///ccmadmin
>>
>>but the error i get from multiple browsers that unable to   open 
>>that webpage...
>>
>>
>>Kind Regards
>>
>>Rashid.
>>
>>
>>___
>>For more information regarding industry leading CCIE Lab   training, 
>>please visit www.ipexpert.com
>>
>>
>
>
>-- 
>Randall "da ill" Saborio
>CCIE Voice Wannabe #10054675811
>
>
> ___ For more information 
> regarding 
>industry leading CCIE Lab training, please visit www.ipexpert.com 
>


  ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Ashar Siddiqui]

Check if tomcat service is running by doing an SSH to CCM and running 
utils service list.
also CCM on VM always takes sometime to show webpage. Give like 8-10 
minutes and check the service I mentioned above.
You can restart the service as well from SSH... *utils service restart 
Cisco Tomcat.


Ash>
CCIE#26244
*
On 11/01/2011 15:22, Randall Saborio wrote:

Giving the specific error would be kind of helpful.
Does ping work?
Can you do an SSH session?

On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan > wrote:


Hi Friend,

I have just installed CallManager 6.x/7.x on vmWare, I am able to
ping this machine, but unable to access it's webpage.by
 enter this command

https:///ccmadmin  I also tried
http:///ccmadmin

but the error i get from multiple browsers that unable to open
that webpage...


Kind Regards

Rashid.


___
For more information regarding industry leading CCIE Lab training,
please visit www.ipexpert.com 




--
Randall "da ill" Saborio
CCIE Voice Wannabe #10054675811


___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Randall Saborio]

Giving the specific error would be kind of helpful.
Does ping work?
Can you do an SSH session?

On Tue, Jan 11, 2011 at 5:10 AM, Rashid Khan  wrote:

> Hi Friend,
>
> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping this
> machine, but unable to access it's webpage.by enter this command
>
> https:///ccmadmin  I also tried
> http:///ccmadmin
>
> but the error i get from multiple browsers that unable to open that
> webpage...
>
>
> Kind Regards
>
> Rashid.
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Randall "da ill" Saborio
CCIE Voice Wannabe #10054675811
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[givemeccievoice2010]

Can you ping your PC from the server?  Can you ping the server from your PC?
Make sure you have connectivity first.  Then look into other possible
issues.

 

Jeff

 

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Chevy
Sent: Tuesday, January 11, 2011 5:34 AM
To: Rashid Khan
Cc: ccie voice
Subject: Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

 

>From the command line do a utils service list and make sure the apache
service is running.

On Jan 11, 2011 6:14 AM, "Rashid Khan"  wrote:
> Hi Friend,
> 
> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping
this 
> machine, but unable to access it's webpage.by enter this command
> 
> https:///ccmadmin I also tried
> http:///ccmadmin
> 
> but the error i get from multiple browsers that unable to open that
webpage...
> 
> 
> Kind Regards
> 
> Rashid.
> 
> 
> 
> 

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Chevy]

>From the command line do a utils service list and make sure the apache
service is running.
On Jan 11, 2011 6:14 AM, "Rashid Khan"  wrote:
> Hi Friend,
>
> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping
this
> machine, but unable to access it's webpage.by enter this command
>
> https:///ccmadmin I also tried
> http:///ccmadmin
>
> but the error i get from multiple browsers that unable to open that
webpage...
>
>
> Kind Regards
>
> Rashid.
>
>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Joe Martini]

Try and go to just http://, you'll see a page with a link that 
will redirect you, see if that works, otherwise try https://:8443/ccmadmin.

Also make sure "Cisco Tomcat" is running from the command line using "utils 
service list".

Joe

On Jan 11, 2011, at 6:10 AM, Rashid Khan wrote:

Hi Friend,

I have just installed CallManager 6.x/7.x on vmWare, I am able to ping this 
machine, but unable to access it's webpage.by enter this command

https:///ccmadmin  I also tried
http:///ccmadmin

but the error i get from multiple browsers that unable to open that webpage...


Kind Regards

Rashid.

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

___
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www.ipexpert.com

Re: [OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Dew Swen]

Maybe you have already done that; CallManager service?
*--*
*Dew Swen


*


On Tue, Jan 11, 2011 at 1:10 PM, Rashid Khan  wrote:

> Hi Friend,
>
> I have just installed CallManager 6.x/7.x on vmWare, I am able to ping this
> machine, but unable to access it's webpage.by enter this command
>
> https:///ccmadmin  I also tried
> http:///ccmadmin
>
> but the error i get from multiple browsers that unable to open that
> webpage...
>
>
> Kind Regards
>
> Rashid.
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

[OSL | CCIE_Voice] CallManager 6.x/7.x web page issue

[Rashid Khan]

Hi Friend,

I have just installed CallManager 6.x/7.x on vmWare, I am able to ping this 
machine, but unable to access it's webpage.by enter this command

https:///ccmadmin  I also tried
http:///ccmadmin

but the error i get from multiple browsers that unable to open that webpage...


Kind Regards

Rashid.



  ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com