Re: [OSL | CCIE_Voice] Prompt recording
If question ask to use Unity Connection , then use UC Media Master. From candidate PC open UC media master save your recording. Now from Candidate PC , open UCCX GUI upload your recorded prompts. For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to UCCX server ) -- for best browser compatibility. HTH On Jul 29, 2012, at 9:27 PM, Randall Crumm rrcr...@yahoo.com wrote: Hello, I recorded a greeting on a call handler. Then went to download it to my computer, but the download menu item is grayed out. How can I download a greeting file(.wav) then upload it to UCCX Thanks, Cheers, Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Prompt recording
Hi The best the fastest way I have bee using is with the CUC Call Handlers. Then I grant greeting admin privileges change customer keypad mappings for a user to record the same. Do you see any error whilst looking at the greetings on the CH. hth Mann On Mon, Jul 30, 2012 at 9:30 PM, ccie_voice-requ...@onlinestudylist.comwrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: Prompt recording (Ken Wyan) -- Message: 1 Date: Mon, 30 Jul 2012 17:42:31 +0530 From: Ken Wyan kew...@gmail.com To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 If question ask to use Unity Connection , then use UC Media Master. From candidate PC open UC media master save your recording. Now from Candidate PC , open UCCX GUI upload your recorded prompts. For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to UCCX server ) -- for best browser compatibility. HTH On Jul 29, 2012, at 9:27 PM, Randall Crumm rrcr...@yahoo.com wrote: Hello, I recorded a greeting on a call handler. Then went to download it to my computer, but the download menu item is grayed out. How can I download a greeting file(.wav) then upload it to UCCX Thanks, Cheers, Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/20120730/4cce5389/attachment-0001.html -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 77, Issue 53 ** ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Prompt recording
I don't see a way to download the file. Under options I only see upload Download is grayed out Thanks Randall Sent from my iPhone On Jul 30, 2012, at 10:48 AM, Mann Chaddha mann.chad...@gmail.com wrote: Hi The best the fastest way I have bee using is with the CUC Call Handlers. Then I grant greeting admin privileges change customer keypad mappings for a user to record the same. Do you see any error whilst looking at the greetings on the CH. hth Mann On Mon, Jul 30, 2012 at 9:30 PM, ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: Prompt recording (Ken Wyan) -- Message: 1 Date: Mon, 30 Jul 2012 17:42:31 +0530 From: Ken Wyan kew...@gmail.com To: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 If question ask to use Unity Connection , then use UC Media Master. From candidate PC open UC media master save your recording. Now from Candidate PC , open UCCX GUI upload your recorded prompts. For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to UCCX server ) -- for best browser compatibility. HTH On Jul 29, 2012, at 9:27 PM, Randall Crumm rrcr...@yahoo.com wrote: Hello, I recorded a greeting on a call handler. Then went to download it to my computer, but the download menu item is grayed out. How can I download a greeting file(.wav) then upload it to UCCX Thanks, Cheers, Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/20120730/4cce5389/attachment-0001.html -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 77, Issue 53 ** ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Prompt recording
What browser are you using? IE 7 with Java installed? I suspect you might be having Media Master issues with the Java plug in. Or is there a time on the recording? Maybe it didn’t record/save/upload due to Java? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Rrcrumm Sent: Monday, July 30, 2012 3:01 PM To: Mann Chaddha Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording I don't see a way to download the file. Under options I only see upload Download is grayed out Thanks Randall Sent from my iPhone On Jul 30, 2012, at 10:48 AM, Mann Chaddha mann.chad...@gmail.commailto:mann.chad...@gmail.com wrote: Hi The best the fastest way I have bee using is with the CUC Call Handlers. Then I grant greeting admin privileges change customer keypad mappings for a user to record the same. Do you see any error whilst looking at the greetings on the CH. hth Mann On Mon, Jul 30, 2012 at 9:30 PM, ccie_voice-requ...@onlinestudylist.commailto:ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.commailto:ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.commailto:ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: Prompt recording (Ken Wyan) -- Message: 1 Date: Mon, 30 Jul 2012 17:42:31 +0530 From: Ken Wyan kew...@gmail.commailto:kew...@gmail.com To: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.commailto:capbg9bku7prygp3mc52bzc9kds70xp-pv1fslosmyewbdmn...@mail.gmail.com Content-Type: text/plain; charset=iso-8859-1 If question ask to use Unity Connection , then use UC Media Master. From candidate PC open UC media master save your recording. Now from Candidate PC , open UCCX GUI upload your recorded prompts. For all other tasks of UCCX , open UCCX GUI from UCCX server ( first RDP to UCCX server ) -- for best browser compatibility. HTH On Jul 29, 2012, at 9:27 PM, Randall Crumm rrcr...@yahoo.commailto:rrcr...@yahoo.com wrote: Hello, I recorded a greeting on a call handler. Then went to download it to my computer, but the download menu item is grayed out. How can I download a greeting file(.wav) then upload it to UCCX Thanks, Cheers, Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comhttp://www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comhttp://www.PlatinumPlacement.com http://www.platinumplacement.com/ -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/20120730/4cce5389/attachment-0001.html -- ___ CCIE_Voice mailing list CCIE_Voice@onlinestudylist.commailto:CCIE_Voice@onlinestudylist.com http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 77, Issue 53 ** ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comhttp://www.PlatinumPlacement.com itevomcid ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Prompt recording
Randall, Have you tried just logging into Unity Connection from UCCX and recording your prompt there? Go to Unity Connection-- Users. Pick a user and go to greetings and select standard greeting. Click on Play/Record--click on options--Playback and Recording--Play Back Device select phone--Recording Device--Phone--Active Phone Number-put in a phone number from your pod--Performance--Play message while downloading. Then click on record and it will ring the phone you selected answer and record your prompt. When finished recording click on options--save file as--you can save file.wav where you like and upload your prompt to UCCX. I hope I haven't over simplified, but this is how I record my prompts for UCCX scripts. If you can't reach Unity from UCCX for some reason there is a single line script that records prompts for you. Michael Sears -Original Message- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of ccie_voice-requ...@onlinestudylist.com Sent: Monday, July 30, 2012 1:06 PM To: ccie_voice@onlinestudylist.com Subject: CCIE_Voice Digest, Vol 77, Issue 55 Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject line so it is more specific than Re: Contents of CCIE_Voice digest... Today's Topics: 1. Re: ANI/DSNI TON on Proctor Labs (Rrcrumm) 2. Re: Prompt recording (Rrcrumm) 3. Re: Prompt recording (Jason Aarons (AM)) -- Message: 1 Date: Mon, 30 Jul 2012 11:38:14 -0700 From: Rrcrumm rrcr...@yahoo.com To: Krishna vinayak_...@yahoo.com Cc: Online Study ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] ANI/DSNI TON on Proctor Labs Message-ID: f3878a37-0374-45b9-9230-619eec35d...@yahoo.com Content-Type: text/plain; charset=us-ascii Hi It is with MGCP gw Sent from my iPhone On Jul 30, 2012, at 9:55 AM, Krishna vinayak_...@yahoo.com wrote: if it is h323 gateway, i will create a translation rule and apply at the dial-peer... if it is mgcp gateway do it on the call manager route list detail level... thank you krishna. From: Randall Crumm rrcr...@yahoo.com To: Online Study ccie_voice@onlinestudylist.com Sent: Monday, July 30, 2012 11:33 AM Subject: [OSL | CCIE_Voice] ANI/DSNI TON on Proctor Labs Hello, I have noticed some different behaviors and was wondering what you recommend If the question asks for plan unknown and type unknown should you set to 1. plan unknown and type unknown or 2. plan isdn type unknown or 3. plan call manager type call manager For me I have tried the above and it seems like call manager/call manager is what is working(actually allowing the call to go through). It goes through as unknown/unknown Any thoughts? Thanks! Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com -- next part -- An HTML attachment was scrubbed... URL: /archives/ccie_voice/attachments/20120730/d05c6c96/attachment-0001.html -- Message: 2 Date: Mon, 30 Jul 2012 12:00:40 -0700 From: Rrcrumm rrcr...@yahoo.com To: Mann Chaddha mann.chad...@gmail.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Prompt recording Message-ID: 3f8330ca-e532-4f40-87de-17a1a5ff4...@yahoo.com Content-Type: text/plain; charset=us-ascii I don't see a way to download the file. Under options I only see upload Download is grayed out Thanks Randall Sent from my iPhone On Jul 30, 2012, at 10:48 AM, Mann Chaddha mann.chad...@gmail.com wrote: Hi The best the fastest way I have bee using is with the CUC Call Handlers. Then I grant greeting admin privileges change customer keypad mappings for a user to record the same. Do you see any error whilst looking at the greetings on the CH. hth Mann On Mon, Jul 30, 2012 at 9:30 PM, ccie_voice-requ...@onlinestudylist.com wrote: Send CCIE_Voice mailing list submissions to ccie_voice@onlinestudylist.com To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to ccie_voice-requ...@onlinestudylist.com You can reach the person managing the list at ccie_voice-ow...@onlinestudylist.com When replying, please edit your Subject
Re: [OSL | CCIE_Voice] Prompt recording
Honestly, it's easier and faster to just record it in UCCX (assuming you're on 7 or lower). Create a script with an accept, a record, and an end. Make an app / trigger pointing to the script, call it, record your prompt and press #. The file that gets recorded is in the c:/program files/wfavvid/temp directory. It's a lot faster to do this than to use UCxn IMO. DQ d...@cisco.commailto:d...@cisco.com Sent from my iPhone On Jul 29, 2012, at 9:27 PM, Randall Crumm rrcr...@yahoo.commailto:rrcr...@yahoo.com wrote: Hello, I recorded a greeting on a call handler. Then went to download it to my computer, but the download menu item is grayed out. How can I download a greeting file(.wav) then upload it to UCCX Thanks, Cheers, Randall ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comhttp://www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
