Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7
Indeed they arethank you again! Thanks, Justin McIntyre From: Gurpreet Singh Kukreja [mailto:tycoononway1...@gmail.com] Sent: Saturday, March 24, 2012 9:23 AM To: Justin McIntyre Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7 Worked Offline with Justin. everything is working well now. Regards Gurpreet On Sat, Mar 24, 2012 at 8:55 AM, Justin McIntyre mailto:justin.mcint...@blackbox.com>> wrote: I'm not sure what Desktop Administrator/Side A is but I can access the Admin utility through programs>Cisco>desktop>admin. Thanks, Justin McIntyre Engineer Mutual Telecom Services Inc. a wholly-owned subsidiary of Black Box Corp. COMM: (434)-946-1562 DSN: (312)-237-1562 CELL: (540)-312-9391 FAX: (434)-946-1510 Error! Filename not specified.Error! Filename not specified.Error! Filename not specified. Please note new e-mail address justin.mcint...@blackbox.com<mailto:justin.mcint...@blackbox.com> From: Gurpreet Singh Kukreja [mailto:tycoononway1...@gmail.com<mailto:tycoononway1...@gmail.com>] Sent: Saturday, March 24, 2012 8:51 AM To: Justin McIntyre Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7 Still Curious to know: Are you able to access the webpage when you follow this path, "Start/Programs/Cisco/Desktop/Admin and then Desktop Administrator/Side A" ? - Gurpreet On Fri, Mar 23, 2012 at 10:50 PM, Justin McIntyre mailto:justin.mcint...@blackbox.com>> wrote: Ok so I was finally able to try the steps that you laid out for me. I first tried to do the steps starting at 7 and this did not work. After that I started at step 1 with the environment variable steps and deleting the teamadmin files. This did not work either. I keep getting this error... HTTP Status 404 - /login.jsp type Status report message /login.jsp description The requested resource (/login.jsp) is not available. Thanks, Justin McIntyre This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2012.0.1913 / Virus Database: 2114/4890 - Release Date: 03/23/12 No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2012.0.1913 / Virus Database: 2114/4891 - Release Date: 03/24/12 ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7
Worked Offline with Justin. everything is working well now. Regards Gurpreet On Sat, Mar 24, 2012 at 8:55 AM, Justin McIntyre < justin.mcint...@blackbox.com> wrote: > I’m not sure what Desktop Administrator/Side A is but I can access the > Admin utility through programs>Cisco>desktop>admin. > > ** ** > > Thanks, > > ** ** > > Justin McIntyre > > Engineer > > *Mutual Telecom Services Inc.* > > *a wholly-owned subsidiary of Black Box Corp.* > > COMM: (434)-946-1562 > > DSN: (312)-237-1562 > > CELL: (540)-312-9391 > > FAX: (434)-946-1510 > > > > *Please note new e-mail address* > > *justin.mcint...@blackbox.com*** > > * * > > ** ** > > ** ** > > ** ** > > *From:* Gurpreet Singh Kukreja [mailto:tycoononway1...@gmail.com] > *Sent:* Saturday, March 24, 2012 8:51 AM > *To:* Justin McIntyre > *Cc:* ccie_voice@onlinestudylist.com > > *Subject:* Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7 > > ** ** > > Still Curious to know: > > Are you able to access the webpage when you follow this path, > "Start/Programs/Cisco/Desktop/Admin and then Desktop Administrator/Side A" ? > > > - Gurpreet > > On Fri, Mar 23, 2012 at 10:50 PM, Justin McIntyre < > justin.mcint...@blackbox.com> wrote: > > Ok so I was finally able to try the steps that you laid out for me. I > first tried to do the steps starting at 7 and this did not work. After > that I started at step 1 with the environment variable steps and deleting > the teamadmin files. This did not work either. I keep getting this error… > > > > > *HTTP Status 404 - /login.jsp* > -- > > *type* Status report > > *message* */login.jsp* > > *description* *The requested resource (/login.jsp) is not available.* > > > > > > Thanks, > > > > Justin McIntyre > > > > ** ** > -- > > This email and any files transmitted with it are confidential and are > intended for the sole use of the individual to whom they are addressed. > Black Box Corporation reserves the right to scan all e-mail traffic for > restricted content and to monitor all e-mail in general. If you are not the > intended recipient or you have received this email in error, any use, > dissemination or forwarding of this email is strictly prohibited. If you > have received this email in error, please notify the sender by replying to > this email. > > ** ** > -- > > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1913 / Virus Database: 2114/4890 - Release Date: 03/23/12* > *** > > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7
I'm not sure what Desktop Administrator/Side A is but I can access the Admin utility through programs>Cisco>desktop>admin. Thanks, Justin McIntyre Engineer Mutual Telecom Services Inc. a wholly-owned subsidiary of Black Box Corp. COMM: (434)-946-1562 DSN: (312)-237-1562 CELL: (540)-312-9391 FAX: (434)-946-1510 [cid:image001.gif@01CD099B.D8B6EC60][cid:image002.gif@01CD099B.D8B6EC60][cid:image003.gif@01CD099B.D8B6EC60] Please note new e-mail address justin.mcint...@blackbox.com<mailto:justin.mcint...@blackbox.com> From: Gurpreet Singh Kukreja [mailto:tycoononway1...@gmail.com] Sent: Saturday, March 24, 2012 8:51 AM To: Justin McIntyre Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7 Still Curious to know: Are you able to access the webpage when you follow this path, "Start/Programs/Cisco/Desktop/Admin and then Desktop Administrator/Side A" ? - Gurpreet On Fri, Mar 23, 2012 at 10:50 PM, Justin McIntyre mailto:justin.mcint...@blackbox.com>> wrote: Ok so I was finally able to try the steps that you laid out for me. I first tried to do the steps starting at 7 and this did not work. After that I started at step 1 with the environment variable steps and deleting the teamadmin files. This did not work either. I keep getting this error... HTTP Status 404 - /login.jsp type Status report message /login.jsp description The requested resource (/login.jsp) is not available. Thanks, Justin McIntyre This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2012.0.1913 / Virus Database: 2114/4890 - Release Date: 03/23/12 <><><>___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7
Still Curious to know: Are you able to access the webpage when you follow this path, "Start/Programs/Cisco/Desktop/Admin and then Desktop Administrator/Side A" ? - Gurpreet On Fri, Mar 23, 2012 at 10:50 PM, Justin McIntyre < justin.mcint...@blackbox.com> wrote: > Ok so I was finally able to try the steps that you laid out for me. I > first tried to do the steps starting at 7 and this did not work. After > that I started at step 1 with the environment variable steps and deleting > the teamadmin files. This did not work either. I keep getting this error… > > > ** ** > > *HTTP Status 404 - /login.jsp* > -- > > *type* Status report > > *message* */login.jsp* > > *description* *The requested resource (/login.jsp) is not available.* > > ** ** > > ** ** > > Thanks, > > ** ** > > Justin McIntyre > > ** ** > > -- > This email and any files transmitted with it are confidential and are > intended for the sole use of the individual to whom they are addressed. > Black Box Corporation reserves the right to scan all e-mail traffic for > restricted content and to monitor all e-mail in general. If you are not the > intended recipient or you have received this email in error, any use, > dissemination or forwarding of this email is strictly prohibited. If you > have received this email in error, please notify the sender by replying to > this email. > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7
Ok so I was finally able to try the steps that you laid out for me. I first tried to do the steps starting at 7 and this did not work. After that I started at step 1 with the environment variable steps and deleting the teamadmin files. This did not work either. I keep getting this error... HTTP Status 404 - /login.jsp type Status report message /login.jsp description The requested resource (/login.jsp) is not available. Thanks, Justin McIntyre This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7
The problem I am having is accessing the page in general. I am getting a http error 500 when I try to go to http://10.10.210.5:6293/teamadmin/login.cda Thanks, Justin McIntyre Engineer Mutual Telecom Services Inc. a wholly-owned subsidiary of Black Box Corp. COMM: (434)-946-1562 DSN: (312)-237-1562 CELL: (540)-312-9391 FAX: (434)-946-1510 [cid:image001.gif@01CD04F9.C0D53B20][cid:image002.gif@01CD04F9.C0D53B20][cid:image003.gif@01CD04F9.C0D53B20] Please note new e-mail address justin.mcint...@blackbox.com<mailto:justin.mcint...@blackbox.com> From: Gurpreet Singh Kukreja [mailto:tycoononway1...@gmail.com] Sent: Sunday, March 18, 2012 6:47 AM To: Justin McIntyre Subject: Re: [OSL | CCIE_Voice] Teamadmin access for UCCX7 Hey Justin, Not sure what we're trying to achieve here. The Access to all teams in system params for uccx is for Supervisor login into the appadmin page for them to be able to access System, RMCM and Help tabs. If i can recall correctly, the Admin has the rights to access CDA and not the supervisor. If you're version 7.0 for CCX, then the default username is admin and the default password is (i.e., leave it blank and click login) and you should be able to access the CDA Page. Please let us know which way we're heading? Regards Gurpreet On Sat, Mar 17, 2012 at 7:15 PM, Justin McIntyre mailto:justin.mcint...@blackbox.com>> wrote: Hi guys/gals, I'm having issues accessing http://10.10.210.5:6293/teamadmin/login.cda The Cisco agent login. I have enabled access to all teams in system parameters and made one of the users a Supervisor. However I am getting a login.jsp is unavailable page Http error 500. Any one had any experience with this issue that they can help with? Thanks in advance... Thanks, Justin McIntyre This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2012.0.1913 / Virus Database: 2114/4876 - Release Date: 03/17/12 <><><>___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Teamadmin access for UCCX7
Hi guys/gals, I'm having issues accessing http://10.10.210.5:6293/teamadmin/login.cda The Cisco agent login. I have enabled access to all teams in system parameters and made one of the users a Supervisor. However I am getting a login.jsp is unavailable page Http error 500. Any one had any experience with this issue that they can help with? Thanks in advance... Thanks, Justin McIntyre This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
