Re: [OSL | CCIE_Voice] UCCX - Do CTI Ports in Partition work ?
I would think that the inbound caller (ip phone or gw) would need the CSS to access the CTI ports. DQ d...@cisco.com Sent from my iPhone On Jun 11, 2012, at 4:09 PM, "Pavan K" wrote: > With UCCX, did anybody get calls to work when the CTI ports are in a > partition ? > If so what CSS did you have to configure ? > > I have created a RoutePoint in the NULL Partition and CTI ports in a UCCX > partition > Added a CSS for the RoutePoint that includes the UCCX partition (on both the > line & device) but the call doesn't connect. > > If i take the CTI ports out of the partition, everything works perfectly. > > TIA > -- > - Pavan > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX - Do CTI Ports in Partition work ?
Hi Pavan, We've seen this behavior with UCCX. Logically, the calls should work w/ or w/o partition applied on the CTI Port Group, keeping in mind the CSS applied on the CTI Route Point. Few things to keep in mind: 1) Always apply the changes on these Triggers/ Port Groups from the CCX and never from the CM. 2) If you apply the correct CSS on the Trigger which includes the partition of the Port group, the calls should work. 3) Even after applying the changes if the calls do not work, it could be very possible that the changes you're making from the CCX are not getting updated on the CM. In this case, first run the Data Resync from the CCX and make sure there are no exceptions in the output. Then, restart the CTI Manager on all CM servers and then restart the CCX Engine. - Gurpreet On Mon, Jun 11, 2012 at 2:33 PM, Pavan K wrote: > With UCCX, did anybody get calls to work when the CTI ports are in a > partition ? > If so what CSS did you have to configure ? > > I have created a RoutePoint in the NULL Partition and CTI ports in a UCCX > partition > Added a CSS for the RoutePoint that includes the UCCX partition (on both > the line & device) but the call doesn't connect. > > If i take the CTI ports out of the partition, everything works perfectly. > > TIA > -- > - Pavan > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] UCCX - Do CTI Ports in Partition work ?
With UCCX, did anybody get calls to work when the CTI ports are in a partition ? If so what CSS did you have to configure ? I have created a RoutePoint in the NULL Partition and CTI ports in a UCCX partition Added a CSS for the RoutePoint that includes the UCCX partition (on both the line & device) but the call doesn't connect. If i take the CTI ports out of the partition, everything works perfectly. TIA -- - Pavan ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
