[CentOS] Looking for a CentOS-friendly online backup company
Hi all. We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS. So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Any pointers will be much appreciated! digimer -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Digimer wrote: Hi all. We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS. So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Don't know of any... but ask to talk to an SE (sales engineer), rather than just sales. I'd assume they know *nothing* of distros. shakes head I once started a support call with Sun/Oracle *shudder*, and the engineer got all huffy, they didn't support CentOS (it was a hardware problem), and he obviously didn't know anything about it. I escalated, and got another engineer (and the story goes downhill from there). mark ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Rsync.net ? 10.5.2013 21.47 Digimer li...@alteeve.ca kirjoitti: Hi all. We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS. So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Any pointers will be much appreciated! digimer -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Oh, these guys look exactly like what I need. I've put a call into them and am waiting for a call back. Thank you! On 05/10/2013 03:02 PM, Eero Volotinen wrote: Rsync.net ? 10.5.2013 21.47 Digimer li...@alteeve.ca kirjoitti: Hi all. We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS. So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Any pointers will be much appreciated! digimer -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Am Fri, 10 May 2013 14:46:23 -0400 schrieb Digimer li...@alteeve.ca: Hi all. We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS. So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Any pointers will be much appreciated! Have you looked at crashplan? I haven't really tried it, but it would be something I'd look at. ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 02:50 PM, Reindl Harald wrote: Am 10.05.2013 20:46, schrieb Digimer: We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS what needs to be supported - CentOS is *binary compatible* what sorts of backup a backup can be anything, data, OS-images, snapshots, rsync if it is only *data* simply setup a SAN storage with a virtual machine per customer and stup rsnapshot at your own, if it is not liked inhouse rent a rack whereever I know that it's binary compatible and that the software that works for RHEL will work for CentOS. What I mean by supported is a company who will see the host OS is CentOS and not throw up their hands and say sorry, not supported!. My fear is that, a year from now, something will go wrong and the company we choose won't help us. We're not a backup company and we have no interest in becoming one, either. So we want to find a company to partner with who will see CentOS and still help us. So in short, this is a political, not technical question. As for what to backup; We're just looking for application data backup, not OS data. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 02:55 PM, m.r...@5-cent.us wrote: Digimer wrote: Hi all. We've got a lot of customers running CentOS 5 and 6 servers. We've been asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS. So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Don't know of any... but ask to talk to an SE (sales engineer), rather than just sales. I'd assume they know *nothing* of distros. shakes head I once started a support call with Sun/Oracle *shudder*, and the engineer got all huffy, they didn't support CentOS (it was a hardware problem), and he obviously didn't know anything about it. I escalated, and got another engineer (and the story goes downhill from there). mark I talked to a couple companies that support RHEL, explained that CentOS was binary compatible and they were not interested in helping us. As I mentioned to Reindl, this is a political question more than a technical one. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On Fri, May 10, 2013 at 2:30 PM, Digimer li...@alteeve.ca wrote: I know that it's binary compatible and that the software that works for RHEL will work for CentOS. What I mean by supported is a company who will see the host OS is CentOS and not throw up their hands and say sorry, not supported!. My fear is that, a year from now, something will go wrong and the company we choose won't help us. We're not a backup company and we have no interest in becoming one, either. So we want to find a company to partner with who will see CentOS and still help us. So in short, this is a political, not technical question. If it is somebody else's money, and that somebody else wants support, why aren't you pointing them to RHEL in the first place? -- Les Mikesell lesmikes...@gmail.com ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 04:16 PM, Les Mikesell wrote: On Fri, May 10, 2013 at 2:30 PM, Digimer li...@alteeve.ca wrote: I know that it's binary compatible and that the software that works for RHEL will work for CentOS. What I mean by supported is a company who will see the host OS is CentOS and not throw up their hands and say sorry, not supported!. My fear is that, a year from now, something will go wrong and the company we choose won't help us. We're not a backup company and we have no interest in becoming one, either. So we want to find a company to partner with who will see CentOS and still help us. So in short, this is a political, not technical question. If it is somebody else's money, and that somebody else wants support, why aren't you pointing them to RHEL in the first place? Because CentOS works just fine for them. They've used it going back to CentOS 4 days without issue. Suggesting they rebuild long-in-production servers for the sake of a backup company is not going to fly. That it is someone else's money doesn't change my responsibility to deliver the best bang for the buck. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On 05/10/2013 05:46 PM, Reindl Harald wrote: Am 10.05.2013 23:41, schrieb Digimer: Because CentOS works just fine for them. They've used it going back to CentOS 4 days without issue. Suggesting they rebuild long-in-production servers for the sake of a backup company is not going to fly. who needs to rebuild? replace the release-packages and you are mostly done that is what binary compatible means the only changes in CentOS are release name and logos / trademarks That it is someone else's money doesn't change my responsibility to deliver the best bang for the buck that is a differnet story as above after years of expierience i would recommend let them alone in case of service you can and will not provide at your own because you will be resposible for any mistake from the customers point of view becasue you recommended whatever As I mentioned initially; We don't do backups and we don't want to do it, either. That said, it's a service our clients are (strongly) asking for. We're not looking for a company to simply recommend, but one to partner with or become a reseller of. The goal is that the client maintains a single point of contact, us, and we pay a proper backup company for the support and service. -- Digimer Papers and Projects: https://alteeve.ca/w/ What if the cure for cancer is trapped in the mind of a person without access to education? ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
Am 10.05.2013 um 23:49 schrieb Digimer li...@alteeve.ca: On 05/10/2013 05:46 PM, Reindl Harald wrote: Am 10.05.2013 23:41, schrieb Digimer: Because CentOS works just fine for them. They've used it going back to CentOS 4 days without issue. Suggesting they rebuild long-in-production servers for the sake of a backup company is not going to fly. who needs to rebuild? replace the release-packages and you are mostly done that is what binary compatible means the only changes in CentOS are release name and logos / trademarks That it is someone else's money doesn't change my responsibility to deliver the best bang for the buck that is a differnet story as above after years of expierience i would recommend let them alone in case of service you can and will not provide at your own because you will be resposible for any mistake from the customers point of view becasue you recommended whatever As I mentioned initially; We don't do backups and we don't want to do it, either. That said, it's a service our clients are (strongly) asking for. We're not looking for a company to simply recommend, but one to partner with or become a reseller of. The goal is that the client maintains a single point of contact, us, and we pay a proper backup company for the support and service. Not sure what your scenario looks like but what about http://www.baculasystems.com -- LF ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On Sat, May 11, 2013 at 12:25 AM, m.r...@5-cent.us wrote: shakes head I once started a support call with Sun/Oracle *shudder*, and the engineer got all huffy, they didn't support CentOS (it was a hardware problem), and he obviously didn't know anything about it. I escalated, and got another engineer (and the story goes downhill from there). It is a similar experience with Intel, Dell, ... The OS is not on their compatible list? Sorry can't help you, never mind it is a hardware problem. Whenever there is hardware problem, I play dumb and 'do' whatever they ask me to do and report failure for each operation. Eventually I get a RMA number. anecdote I run a small time consulting operation and this is the kind of flack I get. It is just not Linux. On an Intel S3000AH board, certified for Windows 2003 server, I was told that Windows 2008 server was not supported. /anecdote -- Arun Khan Sent from my non-iphone/non-android device ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Re: [CentOS] Looking for a CentOS-friendly online backup company
On Sat, May 11, 2013 at 12:16 AM, Digimer li...@alteeve.ca wrote: So does anyone know of an online backup company that _will_ support CentOS (and Windows)? Any pointers will be much appreciated! Not an online but an in-house solution. Symantec Netbackup (or whatever it is called) apparently supports a whole bunch of Linux distros (as client). Recently, I deployed a CentOS LAMP server (guest in Windows Hyper-V) and the data center guys installed the CentOS client in it for daily backups. Perhaps some online vendor who is using the same in their infra can support CentOS. -- Arun Khan Sent from my non-iphone/non-android device ___ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
