Re: Session issue CF10

2013-05-03 Thread Cameron Childress

On Thu, May 2, 2013 at 11:59 PM, Byron Mann byronos...@gmail.com wrote:

 CF 10 server with session minimum 20 minutes and maximum 2 hours. Customer
 service has a cfapplication tag with 24 hours for the session timeout and
 is stating sessions get dumped every few minutes.


Well, the first problem here may be that there is no such thing as mimimum
timeout. There is a Default Timeout, which takes effect if you don't
specify anything in your app, and there is a Maximum Timeout, which no
applications are allowed to go above.

So, in this case your customer service app's timeout of 24 hours is being
restricted to the application server max of 2 hours.

Customer stated they didn't have time to really track how long between
 session drops are, so this may just be a case of being used to going days
 without session drops by their users because of the previous server
 settings.


If they are use to 24 hours and they are not 2 hours, this is possible.

Have you changed anything else about the environment during the upgrade?
For example, added a second server for load balancing or added hardware in
front of the CF server?


 Either way, question is has anyone seen this behavior where drops occur
 with a cfapplication timeout larger than the server max?


In this case it just sets itself to the server max, in my experience.


 Also I thought if I had cfapplication set to a session timeout larger than
 the server, sessions would use the maximum from the server. In this case it
 may be using the minimum. Or have I just always misunderstood this?


No.

-Cameron

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