Coldfusion service crashing and unable to restart

2007-07-09 Thread nerd
Hi.  We're running CF MX 7.0.2.142559 on a Win2003 server and we're having the 
following problem:

Coldfusion is periodically crashing (leaving our users with a Could not 
connect to jrun server error) and the only way to restart it is to restart the 
machine.  When we try to restart the application service it is unable to 
restart.  When I try to restart it from the command line with cfstart, I get 
this error: 

# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc005) at pc=0x080cacc2, pid=3692, tid=3932
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2_09-b05 mixed mode)
# Problematic frame:
# V  [jvm.dll+0xcacc2]

We have noticed that if we restart the Coldfusion ODBC service first, then the 
application service starts up without us having to restart the machine.

Our goal is to stop CF from crashing in the first place, but since we have no 
idea why that's happening (we're searched the log files and found no clues), 
I'm hoping someone can recognize the symptoms above offer us some guidance.  
Thanks!

~|
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RE: Coldfusion service crashing and unable to restart

2007-07-09 Thread Dave Watts
 Hi.  We're running CF MX 7.0.2.142559 on a Win2003 server and 
 we're having the following problem:
 
 Coldfusion is periodically crashing (leaving our users with a 
 Could not connect to jrun server error) and the only way to 
 restart it is to restart the machine.  When we try to restart 
 the application service it is unable to restart.  When I try 
 to restart it from the command line with cfstart, I get this error: 
 
 # An unexpected error has been detected by HotSpot Virtual Machine:
 #
 #  EXCEPTION_ACCESS_VIOLATION (0xc005) at pc=0x080cacc2, 
 pid=3692, tid=3932 # # Java VM: Java HotSpot(TM) Server VM 
 (1.4.2_09-b05 mixed mode) # Problematic frame:
 # V  [jvm.dll+0xcacc2]

I recommend that you upgrade your JVM to the latest supported version:
1.4.2_11 or _13, I forget which. In fact, I would go for _13 even if it's
not officially supported.

Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/

Fig Leaf Software provides the highest caliber vendor-authorized
instruction at our training centers in Washington DC, Atlanta,
Chicago, Baltimore, Northern Virginia, or on-site at your location.
Visit http://training.figleaf.com/ for more information!

This email has been processed by SmoothZap - www.smoothwall.net


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RE: Coldfusion service crashing and unable to restart

2007-07-09 Thread John Mason
This looks/sounds like bad ram on the server. The other issue is you should be 
on jvm version 1.4.2_11 at least because of the daylight savings time changes 
this year. Here are the instructions on updating your JVM..

http://labs.fusionlink.com/katapult/index.cfm?page=articles/daylightsavings

John
[EMAIL PROTECTED]
 

-Original Message-
From: [EMAIL PROTECTED] [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Monday, July 09, 2007 12:59 PM
To: CF-Talk
Subject: Coldfusion service crashing and unable to restart

Hi.  We're running CF MX 7.0.2.142559 on a Win2003 server and we're having the 
following problem:

Coldfusion is periodically crashing (leaving our users with a Could not 
connect to jrun server error) and the only way to restart it is to restart the 
machine.  When we try to restart the application service it is unable to 
restart.  When I try to restart it from the command line with cfstart, I get 
this error: 

# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc005) at pc=0x080cacc2, pid=3692, tid=3932 
# # Java VM: Java HotSpot(TM) Server VM (1.4.2_09-b05 mixed mode) # Problematic 
frame:
# V  [jvm.dll+0xcacc2]

We have noticed that if we restart the Coldfusion ODBC service first, then the 
application service starts up without us having to restart the machine.

Our goal is to stop CF from crashing in the first place, but since we have no 
idea why that's happening (we're searched the log files and found no clues), 
I'm hoping someone can recognize the symptoms above offer us some guidance.  
Thanks!



~|
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Experience Flex 2  MX7 integration  create powerful cross-platform RIAs
http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJQ 

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Re: Coldfusion service crashing and unable to restart

2007-07-09 Thread Nicholas Tunney
_13 is supported now as well.  I've not run it, but have run _12 with 
great success.

Nicholas M. Tunney
Blog: http://www.nictunney.com

Adobe Certified Advanced ColdFusion MX7 Developer
Adobe Certified Instructor
Adobe Community Expert



Dave Watts wrote:
 Hi.  We're running CF MX 7.0.2.142559 on a Win2003 server and 
 we're having the following problem:

 Coldfusion is periodically crashing (leaving our users with a 
 Could not connect to jrun server error) and the only way to 
 restart it is to restart the machine.  When we try to restart 
 the application service it is unable to restart.  When I try 
 to restart it from the command line with cfstart, I get this error: 

 # An unexpected error has been detected by HotSpot Virtual Machine:
 #
 #  EXCEPTION_ACCESS_VIOLATION (0xc005) at pc=0x080cacc2, 
 pid=3692, tid=3932 # # Java VM: Java HotSpot(TM) Server VM 
 (1.4.2_09-b05 mixed mode) # Problematic frame:
 # V  [jvm.dll+0xcacc2]
 

 I recommend that you upgrade your JVM to the latest supported version:
 1.4.2_11 or _13, I forget which. In fact, I would go for _13 even if it's
 not officially supported.

 Dave Watts, CTO, Fig Leaf Software
 http://www.figleaf.com/

 Fig Leaf Software provides the highest caliber vendor-authorized
 instruction at our training centers in Washington DC, Atlanta,
 Chicago, Baltimore, Northern Virginia, or on-site at your location.
 Visit http://training.figleaf.com/ for more information!

 This email has been processed by SmoothZap - www.smoothwall.net


 

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