Re: [c-nsp] Monitoring tools for MPLS VPN customers
The killer app for all monitoring in mpls that I found a few years back is SMARTS. Not super cheap, but it's possible to create instances that will monitor a given vpn from the inside and give a customer access to that. On Oct 31, 2008, at 7:06 PM, Ben Steele wrote: You definitely want a Management vrf that you leak into all your customer vrf's, from this you can use something like nagios or whatever your tool of choice is to alert to downed nodes, just remember not to overlap your CPE IP addressing even though they are in separate vrf's. As far as voip monitoring goes you can use ip sla on your routers to monitor jitter/loss/delay etc.. Check out - http://www.cisco.com/en/US/technologies/tk648/tk362/tk920/technologies_white _paper0900aecd8017531d.html and http://www.cisco.com/en/US/technologies/tk648/tk362/tk920/technologies_white _paper0900aecd801752ec.html For ideas on what ip sla can do for you, there are plenty of configuration examples around to look at too. Ben -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Saykao Sent: Friday, 31 October 2008 4:25 PM To: cisco-nsp@puck.nether.net Subject: [c-nsp] Monitoring tools for MPLS VPN customers Hi All, We have some MPLS VPN customers waiting to come on board and have asked us about what sort of monitoring we can provide for all their sites. By monitoring I can only guess that the customer is asking us to identify when a VPN site goes down. Other desirable features might be to implement some SLA to monitor latency and round trip time for those customer's who rely heavily on VoIP. Ideally, the IT person for the organization should be doing most of this monitoring, but Management have asked me to investigate what we sort of monitring we can provide to the customer to help bring them on baord. We are currently using Cisco's MPLS Diagnostics Expert but this doesn't seem to have any proactive monitoring tool via it's SLA feature. We could set up a management station within a management VRF and run some monitoring software on it which is another option. Just curious to know what software Service Providers are using to proactively monitor their VPN customers. Thanks. Andy This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the organisation. Finally, the recipient should check this email and any attachments for the presence of viruses. The organisation accepts no liability for any damage caused by any virus transmitted by this email. ___ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ ___ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ ___ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
Re: [c-nsp] Monitoring tools for MPLS VPN customers
You definitely want a Management vrf that you leak into all your customer vrf's, from this you can use something like nagios or whatever your tool of choice is to alert to downed nodes, just remember not to overlap your CPE IP addressing even though they are in separate vrf's. As far as voip monitoring goes you can use ip sla on your routers to monitor jitter/loss/delay etc.. Check out - http://www.cisco.com/en/US/technologies/tk648/tk362/tk920/technologies_white _paper0900aecd8017531d.html and http://www.cisco.com/en/US/technologies/tk648/tk362/tk920/technologies_white _paper0900aecd801752ec.html For ideas on what ip sla can do for you, there are plenty of configuration examples around to look at too. Ben -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Saykao Sent: Friday, 31 October 2008 4:25 PM To: cisco-nsp@puck.nether.net Subject: [c-nsp] Monitoring tools for MPLS VPN customers Hi All, We have some MPLS VPN customers waiting to come on board and have asked us about what sort of monitoring we can provide for all their sites. By monitoring I can only guess that the customer is asking us to identify when a VPN site goes down. Other desirable features might be to implement some SLA to monitor latency and round trip time for those customer's who rely heavily on VoIP. Ideally, the IT person for the organization should be doing most of this monitoring, but Management have asked me to investigate what we sort of monitring we can provide to the customer to help bring them on baord. We are currently using Cisco's MPLS Diagnostics Expert but this doesn't seem to have any proactive monitoring tool via it's SLA feature. We could set up a management station within a management VRF and run some monitoring software on it which is another option. Just curious to know what software Service Providers are using to proactively monitor their VPN customers. Thanks. Andy This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the organisation. Finally, the recipient should check this email and any attachments for the presence of viruses. The organisation accepts no liability for any damage caused by any virus transmitted by this email. ___ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ ___ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
[c-nsp] Monitoring tools for MPLS VPN customers
Hi All, We have some MPLS VPN customers waiting to come on board and have asked us about what sort of monitoring we can provide for all their sites. By monitoring I can only guess that the customer is asking us to identify when a VPN site goes down. Other desirable features might be to implement some SLA to monitor latency and round trip time for those customer's who rely heavily on VoIP. Ideally, the IT person for the organization should be doing most of this monitoring, but Management have asked me to investigate what we sort of monitring we can provide to the customer to help bring them on baord. We are currently using Cisco's MPLS Diagnostics Expert but this doesn't seem to have any proactive monitoring tool via it's SLA feature. We could set up a management station within a management VRF and run some monitoring software on it which is another option. Just curious to know what software Service Providers are using to proactively monitor their VPN customers. Thanks. Andy This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the organisation. Finally, the recipient should check this email and any attachments for the presence of viruses. The organisation accepts no liability for any damage caused by any virus transmitted by this email. ___ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/