Re: [c-nsp] OT: How do you fight spam in your enterprise? I needhelp

2007-12-20 Thread Ted Mittelstaedt


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Pablo Almido
 Sent: Wednesday, December 19, 2007 9:15 PM
 To: cisco-nsp@puck.nether.net
 Subject: Re: [c-nsp] OT: How do you fight spam in your enterprise? I
 needhelp
 
 
 You could buy appliances from Cisco  Ironport. I heard that the
 largest ISP's in the world use it.

I don't believe that is true.  The largest e-mail handing ISP in
the world is AOL and I know they use a custom-written in-house
solution.  The top postmaster there has written and spoken many
times about anti-spam measures.

From a cost standpoint for the largest ISP's it would be cheaper to
hire a programmer to write a spam solution than to pay a software
company the licensing fee for a commercial product.

The expensive commercial spamfiltering solutions only make sense
for mid-tier ISPs, that is, the ISPs that have networks too big
for a single admin to do everything, but are not large enough to
be capitalized to the extent that they can hire a programming team
to just chase spam.  They have enough money to pay a commercial
firm to do it, but not enough money to hire a warm body and
put them on staff to do it.

Keep in mind also that ISPs like AOL also file lawsuits - chasing
spammers is a profit center for them.  Thus the need for inhouse
staff for expert testimoney and working with law enforcement and
such.

Ted
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Re: [c-nsp] OT: How do you fight spam in your enterprise? I needhelp

2007-12-20 Thread Andy Dills
On Thu, 20 Dec 2007, Ted Mittelstaedt wrote:

 The expensive commercial spamfiltering solutions only make sense
 for mid-tier ISPs, that is, the ISPs that have networks too big
 for a single admin to do everything, but are not large enough to
 be capitalized to the extent that they can hire a programming team
 to just chase spam.  They have enough money to pay a commercial
 firm to do it, but not enough money to hire a warm body and
 put them on staff to do it.

Our solution: FreeBSD boxes running postfix interfacing with amavisd-new, 
which scans the mail with ClamAV (with the additional 3rd party dbs), and 
also with spamassassin (with DCC, RAZOR, FuzzyOCR). L4 switch on the 
front, MySQL and NFS on the back...private DCC as well as DNS mirroring of 
the RBLs. Custom web interface for the customers to enable individual 
management of filter settings and white/black lists. Tools to monitor the 
queue sizes. I would consider this a very commonly used solution, it's not 
like we're doing anything special.

While installing, configuring, and tweaking everything from scratch does 
take every bit of 5 hours, perhaps several days if you aren't familiar 
with the process, implementing additional servers to accomodate the 
increasing load takes us less than 30 minutes, as they are implemented by 
booting the FreeBSD install disk, going into a fixit shell, mounting a 
fileserver, and restoring from a dump (changing a couple of config files). 
Takes about 30 minutes total, most of which is waiting for the restore to 
complete.

I don't think the amount of time required to manage the actual mail 
infrastructure (the abuse mail being a seperate issue) scales with volume, 
unless you implement a solution that doesn't scale. 

I would assume most of the companies using a commercial mail product are 
companies without technical talent. 

Andy

---
Andy Dills
Xecunet, Inc.
www.xecu.net
301-682-9972
---
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Re: [c-nsp] OT: How do you fight spam in your enterprise? I needhelp

2007-12-20 Thread Ted Mittelstaedt


 -Original Message-
 From: Andy Dills [mailto:[EMAIL PROTECTED]
 Sent: Thursday, December 20, 2007 2:37 AM
 To: Ted Mittelstaedt
 Cc: Pablo Almido; cisco-nsp@puck.nether.net
 Subject: Re: [c-nsp] OT: How do you fight spam in your enterprise? I
 needhelp


 On Thu, 20 Dec 2007, Ted Mittelstaedt wrote:

  The expensive commercial spamfiltering solutions only make sense
  for mid-tier ISPs, that is, the ISPs that have networks too big
  for a single admin to do everything, but are not large enough to
  be capitalized to the extent that they can hire a programming team
  to just chase spam.  They have enough money to pay a commercial
  firm to do it, but not enough money to hire a warm body and
  put them on staff to do it.

 Our solution: FreeBSD boxes running postfix interfacing with amavisd-new,
 which scans the mail with ClamAV (with the additional 3rd party dbs), and
 also with spamassassin (with DCC, RAZOR, FuzzyOCR). L4 switch on the
 front, MySQL and NFS on the back...private DCC as well as DNS
 mirroring of
 the RBLs. Custom web interface for the customers to enable individual
 management of filter settings and white/black lists. Tools to monitor the
 queue sizes. I would consider this a very commonly used solution,
 it's not
 like we're doing anything special.


You can also use mailscanner instead of amavisd-new, and you can use
sendmail
instead of postfix

Another option is dspam.

I've run all of these.

You did forgot one piece though - the hookup to have the BSD box
query the exchange server via ldap to see if an incoming recipient
actually exists on the exchange server, and bounce it if the userID
doesen't.

 While installing, configuring, and tweaking everything from scratch does
 take every bit of 5 hours, perhaps several days if you aren't familiar
 with the process, implementing additional servers to accomodate the
 increasing load takes us less than 30 minutes, as they are implemented by
 booting the FreeBSD install disk, going into a fixit shell, mounting a
 fileserver, and restoring from a dump (changing a couple of
 config files).
 Takes about 30 minutes total, most of which is waiting for the restore to
 complete.


Until a new version of FreeBSD comes out in which case you have to
spend the 5 hours again loading everything to create your image server.

You also need to use identical hardware for your servers.

The Windows people do this with Symantec ghost.  Novell also used to
have a utility that imaged disks.  You can just use dd you don't
need to use restore.

Yes, there's lots of ways to skin the cat.

 I don't think the amount of time required to manage the actual mail
 infrastructure (the abuse mail being a seperate issue) scales
 with volume,
 unless you implement a solution that doesn't scale.

 I would assume most of the companies using a commercial mail product are
 companies without technical talent.


I don't agree.  I think most of them have technical talent but they
are regarding mail as a nuisance.  Their talents are in other areas.
For sure, cable providers (comcast, etc.) are like this.  Their
main money is selling TV shows.  The Internet is a sideline they run
to get people hooked on the TV content.  If they have the technical
talent in the ISP side they might use it, but I would guess when
they are hiring, they are looking for technical people that know how
to deliver television shows first, Internet last.

We definitely make far more money building, installing and selling
mailservers to corporations, than selling mailboxes to ISP customers.
If we didn't have revenue coming in for building corporate mailservers,
I cannot imagine how it would be possible to justify spending money
on decent technical talent for ISP mail.  The economic return on it
just stinks.

Ted

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Re: [c-nsp] OT: How do you fight spam in your enterprise? I needhelp

2007-12-19 Thread Gregori Parker
+1

We run a Barracuda 400 in front of our Exchange server and see
essentially nothing in the way of SPAM.  The price point on their
hardware is great, updates are frequent and reflect community demand,
and their support is better than most.  To say it's 98% effective would
be low-balling :)


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bob Fronk
Sent: Wednesday, December 19, 2007 11:19 AM
To: Felix Nkansah; groupstudy; cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] OT: How do you fight spam in your enterprise? I
needhelp

BARRACUDA.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Felix Nkansah
Sent: Wednesday, December 19, 2007 2:13 PM
To: groupstudy; cisco-nsp@puck.nether.net
Subject: [c-nsp] OT: How do you fight spam in your enterprise? I need
help

Hello,

I know this aint necessarily cisco stuff, but please help me out.

I've been having persistent problems with spam in my network. Email
users
(from my CEO to everyone) are complaining each day about the spam.

We use Exchange server 2003.

I should be glad that you share with me on how you manage and fight spam
in
your corporate networks. Is there a particular technology, software,
appliance, etc you have deployed that has proven to be 98% effective?
Are
there any settings or features on Exchange I also need to enable or
disable?

Please share your experiences with me.

Thanks,

Felix
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