[cisco-voip] DSP Issue?
Hi All, I have a call come through stating that incoming calls are ok, no outgoing calls and no internal calls. They are using BRI the device is a cisco 2901 IOS 152-3.T2 I had a look at the logs and this is what I found. ANyone come across this before? Cause i = 0x80AA - Switching equipment congestion Jan 27 11:01:47.445: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to up Jan 27 11:01:56.565: %DSPRM-2-DSPALARM: Received alarm indication from dsp (0/1). Resetting the DSP. Jan 27 11:01:56.565: %DSPRM-3-DSPALARMINFO: 0042 0080 4368 6563 6B73 756D 2046 6169 6C75 7265 3A63 3030 6335 3066 302C 3030 3030 3030 3064 2C64 3031 3535 6130 302C 6430 3063 3436 6430 0315 Jan 27 11:01:56.565: %DSPRM-3-DSPALARMINFO: Checksum Failure:c00c50f0,000d,d0155a00,d00c46d0 Jan 27 11:02:17.277: ISDN BR0/0/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2 Jan 27 11:02:18.897: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 1 to priority 10 Jan 27 11:02:18.897: ISDN BR0/0/0 Q931: L3_ShutDown: Shutting down ISDN Layer 3 Jan 27 11:02:20.333: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to up Jan 27 11:02:21.561: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 10 to priority 1 Jan 27 11:02:29.453: %DSPRM-2-DSPALARM: Received alarm indication from dsp (0/1). Resetting the DSP. Jan 27 11:02:29.453: %DSPRM-3-DSPALARMINFO: 0042 0080 4368 6563 6B73 756D 2046 6169 6C75 7265 3A63 3030 6335 3066 302C 3030 3030 3030 3064 2C64 3031 3535 6130 302C 6430 3063 3436 6430 0315 Jan 27 11:02:29.453: %DSPRM-3-DSPALARMINFO: Checksum Failure:c00c50f0,000d,d0155a00,d00c46d0 Jan 27 11:02:31.197: ISDN BR0/0/0 Q931: RX - SETUP pd = 8 callref = 0x01 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 24 January 2014 20:28 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
Thanks Brian I'll try that, Kind Regards James Sent from my IPhone From: Brian Meade (brmeade) Sent: 24/01/2014 20:27 To: Dust, James, 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you’re using Auto Network Detect, that’s probably the issue since you can’t manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
James, Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone's config file have the VPN settings? Thanks, Brian From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Saturday, January 25, 2014 8:54 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 24 January 2014 20:28 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
Thanks Brian, It looks as though (from the config page) the phone is not getting the Common Phone Profile, although it is definitely configured on the device in CUCM. Would a reset of the Common Phone Profile be a good place to start? Or is there something else I should be looking at? Kind regards James From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 15:08 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option http://x.x.x.x:6970/SEPMAC.cnf.xmlhttp://x.x.x.x:6970/SEP%3cMAC%3e.cnf.xml Replace x.x.x.x with a node on your cluster running TFTP service. From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Monday, January 27, 2014 10:01 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Hi Brian, Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where? Kind regards James Dust Technical Infrastructure Engineer Charles Stanley Co Ltd Tel: 020 7149 6314tel:020%207149%206314 Mob: 07989 491136tel:07989%20491136 mailto: james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 14:43 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option James, Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone's config file have the VPN settings? Thanks, Brian From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Saturday, January 25, 2014 8:54 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 24 January 2014 20:28 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are
Re: [cisco-voip] 7945 VPN option
http://x.x.x.x:6970/SEPMAC.cnf.xmlhttp://x.x.x.x:6970/SEP%3cMAC%3e.cnf.xml Replace x.x.x.x with a node on your cluster running TFTP service. From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Monday, January 27, 2014 10:01 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Hi Brian, Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where? Kind regards James Dust Technical Infrastructure Engineer Charles Stanley Co Ltd Tel: 020 7149 6314tel:020%207149%206314 Mob: 07989 491136tel:07989%20491136 mailto: james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 14:43 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option James, Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone's config file have the VPN settings? Thanks, Brian From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Saturday, January 25, 2014 8:54 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 24 January 2014 20:28 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
James, A restart of TFTP service may do the trick since the web page is showing the correct common phone profile assuming you tried to pull the file from the publisher. IF you tried another node, it may be a replication issue. Check utils dbreplication runtimestate to check overall replication state and utils dbreplication status to check for any mismatched tables. Brian From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Monday, January 27, 2014 10:23 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Thanks Brian, It looks as though (from the config page) the phone is not getting the Common Phone Profile, although it is definitely configured on the device in CUCM. Would a reset of the Common Phone Profile be a good place to start? Or is there something else I should be looking at? Kind regards James From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 15:08 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option http://x.x.x.x:6970/SEPMAC.cnf.xmlhttp://x.x.x.x:6970/SEP%3cMAC%3e.cnf.xml Replace x.x.x.x with a node on your cluster running TFTP service. From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Monday, January 27, 2014 10:01 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Hi Brian, Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where? Kind regards James Dust Technical Infrastructure Engineer Charles Stanley Co Ltd Tel: 020 7149 6314tel:020%207149%206314 Mob: 07989 491136tel:07989%20491136 mailto: james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 14:43 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option James, Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone's config file have the VPN settings? Thanks, Brian From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Saturday, January 25, 2014 8:54 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 24 January 2014 20:28 To: James Dust; 'cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this
Re: [cisco-voip] ucce , script changes questionnare
looking for some scripting help, can anyone please input me here for the step to proceed. Expected call flow change : 1 )Post after welcome prompt , customer want to keep a space for supervisor where they will post adhoc messages which would check for any outage messages for every call. 2) Verify the menu options selected by customer (for reporting purpose).Iam sure i can achieve it with IF node. I would like to know the formula/logic to be used to validate the choice. 3) Incase all agents busy on call after 30 sec of hold time , ICM should fetch wait time announce it the caller. 3.1) While the ICM announces the wait time , there should be menu prompt played to the caller to place a call back request ie:If you would like us to call you back in about 120 minutes, Press 1 Or to continue to stay -- Cheers, Mann ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] OT: Conference call in real life...
I thought there would be some on the list that would enjoy this... http://www.youtube.com/watch?v=DYu_bGbZiiQ On a side note, Leadercast is a pretty neat event. I've attended a simulcast in the past and plan on attending again. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
Are these new phones on the internal LAN? They will need to be in order to download the initial config files before you take them remote. On Mon, Jan 27, 2014 at 10:27 AM, Brian Meade (brmeade) brme...@cisco.comwrote: James, A restart of TFTP service may do the trick since the web page is showing the correct common phone profile assuming you tried to pull the file from the publisher. IF you tried another node, it may be a replication issue. Check “utils dbreplication runtimestate” to check overall replication state and “utils dbreplication status” to check for any mismatched tables. Brian *From:* James Dust [mailto:james.d...@charles-stanley.co.uk] *Sent:* Monday, January 27, 2014 10:23 AM *To:* Brian Meade (brmeade); 'cisco-voip@puck.nether.net' *Subject:* RE: 7945 VPN option Thanks Brian, It looks as though (from the config page) the phone is not getting the Common Phone Profile, although it is definitely configured on the device in CUCM. Would a reset of the Common Phone Profile be a good place to start? Or is there something else I should be looking at? Kind regards James *From:* Brian Meade (brmeade) [mailto:brme...@cisco.combrme...@cisco.com] *Sent:* 27 January 2014 15:08 *To:* James Dust; 'cisco-voip@puck.nether.net' *Subject:* RE: 7945 VPN option http://x.x.x.x:6970/SEPMAC.cnf.xml Replace x.x.x.x with a node on your cluster running TFTP service. *From:* James Dust [mailto:james.d...@charles-stanley.co.ukjames.d...@charles-stanley.co.uk] *Sent:* Monday, January 27, 2014 10:01 AM *To:* Brian Meade (brmeade); 'cisco-voip@puck.nether.net' *Subject:* RE: 7945 VPN option Hi Brian, Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where? Kind regards James Dust Technical Infrastructure Engineer Charles Stanley Co Ltd Tel: 020 7149 6314 Mob: 07989 491136 mailto: james.d...@charles-stanley.co.uk *From:* Brian Meade (brmeade) [mailto:brme...@cisco.combrme...@cisco.com] *Sent:* 27 January 2014 14:43 *To:* James Dust; 'cisco-voip@puck.nether.net' *Subject:* RE: 7945 VPN option James, Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone’s config file have the VPN settings? Thanks, Brian *From:* James Dust [mailto:james.d...@charles-stanley.co.ukjames.d...@charles-stanley.co.uk] *Sent:* Saturday, January 25, 2014 8:54 AM *To:* Brian Meade (brmeade); 'cisco-voip@puck.nether.net' *Subject:* RE: 7945 VPN option Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S *From:* Brian Meade (brmeade) [mailto:brme...@cisco.combrme...@cisco.com] *Sent:* 24 January 2014 20:28 *To:* James Dust; 'cisco-voip@puck.nether.net' *Subject:* RE: 7945 VPN option If you’re using Auto Network Detect, that’s probably the issue since you can’t manually connect with Auto Network Detect turned on the VPN profile. Brian *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.netcisco-voip-boun...@puck.nether.net] *On Behalf Of *James Dust *Sent:* Friday, January 24, 2014 3:02 PM *To:* 'cisco-voip@puck.nether.net' *Subject:* [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone *Consider the environment - Think before you print* The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ *Consider the environment - Think before you print* The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email.
[cisco-voip] changing sip headers
All, Is there an easy way to change the ip addresses in the SIP headers (both inbound and outbound) so that my CUCM and provider will both accept calls? Example: I have a 10.x.x.x/24 address on gig0/0, a PER address for BGP on gig0/1 and lo0 has the provider's desired signalling address.. CUCM isn't currently able to route to the provider signalling address as it is a 32.x.x.x address. Would it be easier to have the network team set up routing to the 32.x.x.x address or could I change the headers to accomplish this? Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] changing sip headers
Erick, I'd suggest doing sip bind's based on dial-peer on your CUBE. https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony/blog/2013/04/04/cube-sip-media-and-signalling-binding-to-an-interface Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Erick Wellnitz Sent: Monday, January 27, 2014 12:57 PM To: cisco-voip Subject: [cisco-voip] changing sip headers All, Is there an easy way to change the ip addresses in the SIP headers (both inbound and outbound) so that my CUCM and provider will both accept calls? Example: I have a 10.x.x.x/24 address on gig0/0, a PER address for BGP on gig0/1 and lo0 has the provider's desired signalling address.. CUCM isn't currently able to route to the provider signalling address as it is a 32.x.x.x address. Would it be easier to have the network team set up routing to the 32.x.x.x address or could I change the headers to accomplish this? Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Unity Connection 10.0 / SAML
Single Sign On in Unity Connection prior to 10.0 looks like it was designed to ensure that everyone just ran Exchange for voicemail. It looks like 10.0 might make this better, but all I'm finding for 10.0 on Cisco.com are Locale Installers. Is 10.0 out yet? All the docs say October 2013, but I'm not seeing an .iso, but that's not surprising. What are the upgrade steps? Will there be a bootable .iso for direct installation, or will you need to bounce through 8.6 or 9.1 on the way to 10? If it's out and I just don't have the right contract in place yet, has anyone done single sign-on with Unity Connections 10.0 against Active Directory? Does it still require OpenAM? Thanks ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] changing sip headers
Wow. I'm batting 1000 today Exactly what I need. Thansk! On Mon, Jan 27, 2014 at 12:30 PM, Brian Meade (brmeade) brme...@cisco.comwrote: Erick, I’d suggest doing sip bind’s based on dial-peer on your CUBE. https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony/blog/2013/04/04/cube-sip-media-and-signalling-binding-to-an-interface Brian *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Erick Wellnitz *Sent:* Monday, January 27, 2014 12:57 PM *To:* cisco-voip *Subject:* [cisco-voip] changing sip headers All, Is there an easy way to change the ip addresses in the SIP headers (both inbound and outbound) so that my CUCM and provider will both accept calls? Example: I have a 10.x.x.x/24 address on gig0/0, a PER address for BGP on gig0/1 and lo0 has the provider's desired signalling address.. CUCM isn't currently able to route to the provider signalling address as it is a 32.x.x.x address. Would it be easier to have the network team set up routing to the 32.x.x.x address or could I change the headers to accomplish this? Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection 10.0 / SAML
All X.0 software has to be ordered through PUT which is why you don't see it. PUT will give you a bootable you could use for upgrade or direct install. -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Robert Kulagowski Sent: Monday, January 27, 2014 12:47 PM To: Cisco VOIP Subject: [cisco-voip] Unity Connection 10.0 / SAML Single Sign On in Unity Connection prior to 10.0 looks like it was designed to ensure that everyone just ran Exchange for voicemail. It looks like 10.0 might make this better, but all I'm finding for 10.0 on Cisco.com are Locale Installers. Is 10.0 out yet? All the docs say October 2013, but I'm not seeing an .iso, but that's not surprising. What are the upgrade steps? Will there be a bootable .iso for direct installation, or will you need to bounce through 8.6 or 9.1 on the way to 10? If it's out and I just don't have the right contract in place yet, has anyone done single sign-on with Unity Connections 10.0 against Active Directory? Does it still require OpenAM? Thanks ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 7945 VPN option
Evening Justin, Yes they are registering with CUCM on our LAN before being sent out. Kind regards James From: Justin Steinberg [mailto:jsteinb...@gmail.com] Sent: 27 January 2014 16:46 To: Brian Meade (brmeade) Cc: James Dust; Cisco VOIP Subject: Re: [cisco-voip] 7945 VPN option Are these new phones on the internal LAN? They will need to be in order to download the initial config files before you take them remote. On Mon, Jan 27, 2014 at 10:27 AM, Brian Meade (brmeade) brme...@cisco.commailto:brme...@cisco.com wrote: James, A restart of TFTP service may do the trick since the web page is showing the correct common phone profile assuming you tried to pull the file from the publisher. IF you tried another node, it may be a replication issue. Check utils dbreplication runtimestate to check overall replication state and utils dbreplication status to check for any mismatched tables. Brian From: James Dust [mailto:james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk] Sent: Monday, January 27, 2014 10:23 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Thanks Brian, It looks as though (from the config page) the phone is not getting the Common Phone Profile, although it is definitely configured on the device in CUCM. Would a reset of the Common Phone Profile be a good place to start? Or is there something else I should be looking at? Kind regards James From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 15:08 To: James Dust; 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option http://x.x.x.x:6970/SEPMAC.cnf.xmlhttp://x.x.x.x:6970/SEP%3cMAC%3e.cnf.xml Replace x.x.x.x with a node on your cluster running TFTP service. From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Monday, January 27, 2014 10:01 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Hi Brian, Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where? Kind regards James Dust Technical Infrastructure Engineer Charles Stanley Co Ltd Tel: 020 7149 6314tel:020%207149%206314 Mob: 07989 491136tel:07989%20491136 mailto: james.d...@charles-stanley.co.ukmailto:james.d...@charles-stanley.co.uk From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 27 January 2014 14:43 To: James Dust; 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option James, Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone's config file have the VPN settings? Thanks, Brian From: James Dust [mailto:james.d...@charles-stanley.co.uk] Sent: Saturday, January 25, 2014 8:54 AM To: Brian Meade (brmeade); 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option Afternoon Brian, I have checked this and Auto Network Detect is off. Do you have any other suggestions? The firmware level is: SCCP45.9-3-1SR1-1S From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: 24 January 2014 20:28 To: James Dust; 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: RE: 7945 VPN option If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile. Brian From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of James Dust Sent: Friday, January 24, 2014 3:02 PM To: 'cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net' Subject: [cisco-voip] 7945 VPN option Evening everyone, We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone. I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here' I have looked to the options on the phone on cucm but can't see anything onviouslt wrong. Has anyone seen this? Regards James Sent from my iPhone Consider the environment - Think before you print The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ Consider the environment - Think before you print
Re: [cisco-voip] [QUARANTINE] Re: partitions unaligned is unavoidable for upgrades to 9.1.2
+1 There were bugs in some of the early OVAs that would result in partitions being unaligned. There are some actions that would result in partitions becoming unaligned (format, etc) on 8.0 and 8.5. Every jump upgrade will absolutely result in unaligned partitions (because the 7.x installer doesn't create aligned partitions). Outside of jump there is nothing special about a 9.1(2) upgrade that creates unaligned partitions. We simply added code to check for it and report in both CCMAdmin and in 'show hardware'. If you are seeing this on an existing virtualized deployment you were unaligned before the upgrade. -Ryan On Jan 25, 2014, at 5:49 PM, Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com wrote: This would be correct the code in the OS didn't handle alignment properly until the first VMware kosher release 8.0.2 or 3 if I remember right. So no matter if the ova is right or not as soon as an earlier release starts up it moves things out of alignment somehow. If you have access to the partner community there were VoEs when jump upgrades came out where it was explained in depth. Out of alignment has caused some bad performance issues in installs and hence the check was added and the requirement for DRS restore to a clean built 9.1.2 VM for jump upgrades. Matthew G. Loraditch - CCVP, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request From: cisco-voip [cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net] on behalf of Ted Nugent [tednugen...@gmail.commailto:tednugen...@gmail.com] Sent: Saturday, January 25, 2014 2:40 PM To: Jason Aarons (AM) Cc: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: [QUARANTINE] Re: [cisco-voip] partitions unaligned is unavoidable for upgrades to 9.1.2 Upgraded a few weeks ago from 8.6.2 to 9.1.2 and it was fine... I did a jump last month from 7.1.5 to 9.1.2 and hit it.. be interested too see if this only occurs on Jumps or if anyone is seeing it on direct upgrades as well. On Sat, Jan 25, 2014 at 1:53 PM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: You risk being “Unsupported” if you call TAC. I would fix it before going into production. I understood it was an OVA issue but it can’t be totally that, since I used the “fixed” OVA, never touching the OVA version that created the problem. From: Erick Bergquist [mailto:erick...@gmail.commailto:erick...@gmail.com] Sent: Saturday, January 25, 2014 1:50 PM To: Jason Aarons (AM) Cc: cisco-voip (cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] partitions unaligned is unavoidable for upgrades to 9.1.2 Yep. Does anyone know if the unaligned partitions happens on a 9.1.1 to 9.1.2 upgrade? I have been putting it off for this reason of the extra server rebuild/restore. Kind of waiting for 10.x to do it. I know 9.1.2 adds the warning about it. Unaligned partitions is ok to run on, just has performance impact from my understanding. On Sat, Jan 25, 2014 at 11:06 AM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: So based on the support forums there is no “partitions unaligned” workaround for upgrades. You are going to have to DRS Export 9.1.2 and DRS Import it back in for a upgrade. I had planned for DRS rebuild based on the CCM release notes for 9.1.2 but was hoping there was a way to avoid it. https://supportforums.cisco.com/thread/2234742 I built my new 7.1.5 using a “fixed OVA” but that doesn’t seem to matter. image001.jpg ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection 10.0 / SAML
It won't be on CCO until the first post 10.x release comes out. It FCS's in the past month or so and stuff is showing up on PUT but isn't all there. Upgrade is a refresh upgrade from any release b/c of switch to x64 Red Hat. Otherwise upgrade process is like in the past. Haven't done anything with SSO yet, but it is supposed to be improved. I have seen some guides and I do believe you can federate w/o OpenAM now using ADFS. Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitter | Facebook | Website | Email Support Support Phone. 410.252.8830 -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Robert Kulagowski Sent: Monday, January 27, 2014 12:47 PM To: Cisco VOIP Subject: [cisco-voip] Unity Connection 10.0 / SAML Single Sign On in Unity Connection prior to 10.0 looks like it was designed to ensure that everyone just ran Exchange for voicemail. It looks like 10.0 might make this better, but all I'm finding for 10.0 on Cisco.com are Locale Installers. Is 10.0 out yet? All the docs say October 2013, but I'm not seeing an .iso, but that's not surprising. What are the upgrade steps? Will there be a bootable .iso for direct installation, or will you need to bounce through 8.6 or 9.1 on the way to 10? If it's out and I just don't have the right contract in place yet, has anyone done single sign-on with Unity Connections 10.0 against Active Directory? Does it still require OpenAM? Thanks ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection 10.0 / SAML
Here's all the Unity Connection 10.0 documentation- http://www.cisco.com/en/US/partner/docs/voice_ip_comm/connection/10x/roadmap/10xcucdg.html You may be interested in http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/quick_start/guide/10xcucqsgsamlsso.html Brian -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian Meade (brmeade) Sent: Monday, January 27, 2014 1:52 PM To: Robert Kulagowski; Cisco VOIP Subject: Re: [cisco-voip] Unity Connection 10.0 / SAML All X.0 software has to be ordered through PUT which is why you don't see it. PUT will give you a bootable you could use for upgrade or direct install. -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Robert Kulagowski Sent: Monday, January 27, 2014 12:47 PM To: Cisco VOIP Subject: [cisco-voip] Unity Connection 10.0 / SAML Single Sign On in Unity Connection prior to 10.0 looks like it was designed to ensure that everyone just ran Exchange for voicemail. It looks like 10.0 might make this better, but all I'm finding for 10.0 on Cisco.com are Locale Installers. Is 10.0 out yet? All the docs say October 2013, but I'm not seeing an .iso, but that's not surprising. What are the upgrade steps? Will there be a bootable .iso for direct installation, or will you need to bounce through 8.6 or 9.1 on the way to 10? If it's out and I just don't have the right contract in place yet, has anyone done single sign-on with Unity Connections 10.0 against Active Directory? Does it still require OpenAM? Thanks ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection 10.0 / SAML
On Mon, Jan 27, 2014 at 1:10 PM, Matthew Loraditch mloradi...@heliontechnologies.com wrote: It won't be on CCO until the first post 10.x release comes out. It FCS's in the past month or so and stuff is showing up on PUT but isn't all there. Upgrade is a refresh upgrade from any release b/c of switch to x64 Red Hat. Otherwise upgrade process is like in the past. Ah, OK. I've submitted a manual PUT via email, so we'll see what happens. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
