Re: [cisco-voip] Request for information
So you are looking for something that displays the ipPhone, Telephone, Mobile, Fax ... etc fields in a web browser? If CUCM is integrated with your AD server via LDAP, you can use CUCM to display the telephone number. If you want access to the larger pool of AD attributes then you'll need to create a custom application for that, as I'm not aware of any off hand. I imagine SharePoint would have some synergies. If you white box something, ASP.NET would be the native language but you could make something in PHP as well fairly easy. Unicast me off-list if you want to engage me for a custom solution. Thanks, Ryan Huff From: terry.oak...@rdc.ab.ca To: bmead...@vt.edu CC: cisco-voip@puck.nether.net; ryanh...@outlook.com Date: Mon, 6 Apr 2015 11:03:27 -0600 Subject: RE: [cisco-voip] Request for information Thanks. I may have mislead all of you by not providing a clear statement. I am looking for a phonebook service that would pull the data from MS Exchange instead of the Call Manager. If anyone has that functionality or knows of a company that is doing that, that would be helpful. Thanks though to Ryan as his application is very good. Terry From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: April 6, 2015 9:22 AM To: Terry Oakley Cc: cisco-voip@puck.nether.net; ryan huff Subject: Re: [cisco-voip] Request for information Ryan Huff on this list created a web front-end for the corporate directory- http://ryanthomashuff.com/2015/01/new-web-gui-for-call-manager-corporate-directory/ On Mon, Apr 6, 2015 at 11:11 AM, Terry Oakley terry.oak...@rdc.ab.ca wrote:We are moving to CUCM 10.x and Exchange 2013 (for our voicemail). As a post-secondary education institution we get very good pricing on Microsoft products so will continue to use Exchange as our voicemail solution.The information I am looking for is about an online phonebook solution. With all of the data for the users in Active Directory because of the VM requirement, we can certainly get that information via the phones corporate directory option but we would also like to publicize a simple online phonebook that we can access via our Intranet.It would be useful to be able to include information that is not always in Active Directory such as department/college main numbers, FAX numbers etc. Does anyone have a simple and cost effective solution that they are currently using that would also require minimal maintenance? I can visualize us using the AD side and adding in the department numbers, FAX numbers and so on but if there is a solution that some of you are using that information would be much appreciated. Thanks Terry Terry OakleyTelecommunications Coordinator | Information Technology ServicesRed Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5work (403) 342-3521 | FAX (403) 343-4034 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...
Hi Justin, Allow me till Wednesday, I will have some confirmation on the exact dates although I can confirm that it right around the corner. BTW, I can help you get the cop file for your customer immediately because it is being given out on a per-customer basis – so the support can be given for your customer now if needed and you don’t have to wait for the announcement of the support. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: Justin Steinberg jsteinb...@gmail.commailto:jsteinb...@gmail.com Date: Monday, 6 April 2015 6:27 am To: akramadh akram...@cisco.commailto:akram...@cisco.com Cc: Josh Warcop j...@warcop.commailto:j...@warcop.com, Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca, voip puck cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Abhiram, Is there any update on the COP file for official support for Finesse and CAD on the same CCX cluster?The design guide still says not supported for running both CAD Finesse. Justin On Mon, Jan 19, 2015 at 5:29 PM, Abhiram Kramadhati (akramadh) akram...@cisco.commailto:akram...@cisco.com wrote: Hi all, The support for mixed-mode is expected to be announced in the coming ways. It will be starting with 10.6 and the support can be claimed by installing a COP file. The details will come out soon, but in summary it will be in 10.6. Also, there will be a white-paper released regarding the migration plan and best practices. Some of the things that come to my mind straight away are: * Voice is supported on mixed mode – you can have some teams on either CAD or Finesse handling calls * Chat and email agents have to be migrated completely onto Finesse * CAD supervisors only to monitor CAD teams and so on for Finesse * 1 team = 1 type of agent desktop There are some limitations too and they will be in the document which will be published. However, if you can think about any scenario you would like to discuss and get some feedback – please feel free to reach out to me. Or you can put it out here in the forum, Ryan or myself can brainstorm with you. [http://www.cisco.com/c/dam/assets/email-signature-tool/logo_02.png?ct=1420440421812] Abhiram Kramadhati Technical Solutions Manager Customer Solutions Success team, CBABU akram...@cisco.commailto:akram...@cisco.com CCIE Voice - 40065 Cisco Systems Australia Pty Limited The Forum 201 Pacific Highway 2065 St Leonards Australia Cisco.comhttp://www.cisco.com/web/AU/ [http://www.cisco.com/assets/swa/img/thinkbeforeyouprint.gif] Think before you print. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message. Please click herehttp://www.cisco.com/web/about/doing_business/legal/cri/index.html for Company Registration Information. From: Josh Warcop j...@warcop.commailto:j...@warcop.com Date: Tuesday, 20 January 2015 6:19 am To: Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca, voip puck cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Both can be activated but it is a requirement that a team be on CAD or Finesse. Essentially giving a 'Team' based migration approach from CAD to Finesse. From: Lelio Fulgenzimailto:le...@uoguelph.ca Sent: 1/19/2015 2:04 PM To: voip puckmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Thanks for everyone's help on this, especially the Cisco folk who are going back to check for docs and publishing dates, etc. I'm glad I posted this and started the conversation. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519-824-4120 Ext 56354tel:519-824-4120%20Ext%2056354 le...@uoguelph.camailto:le...@uoguelph.ca www.uoguelph.ca/ccshttp://www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 From: Mike mik...@msn.commailto:mik...@msn.com To: Charles Goldsmith wo...@justfamily.orgmailto:wo...@justfamily.org Cc: Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com, Lelio Fulgenzi le...@uoguelph.camailto:le...@uoguelph.ca, Kevin Przybylowski kev...@advancedtsg.commailto:kev...@advancedtsg.com, voip puck cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Sent: Monday, January 19, 2015 1:25:41 PM Subject: RE: [cisco-voip] FYI: UCCx v9.0 EOL announced... I can find out tomorrow. I was told it was supported in 10.6 only let me dig around. From: Charles Goldsmith [mailto:wo...@justfamily.org]
Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...
*Thanks for your question. The support for co-residence of CAD and Finesse will be available in UCCX 10.6. We are currently in the controlled-release phase - what this means is that the support for the mixed mode is only being given out to a few customers whose migration plan is reviewed by internal teams and a COP file is provided for that customer only. This is to ensure that any feedback is incorporated before the official support is announced. The supported will be announced soon and the COP file which provides the support will be available for all customers in version 10.6.* Source: https://supportforums.cisco.com/discussion/12443556/ask-expert-finesse-uccx-next-generation-agent-desktop-and-transitioning-cad#comment-10335836 On Mon, Apr 6, 2015 at 9:21 AM Brian Meade bmead...@vt.edu wrote: I've got it running for one customer. Not sure where we got the file from though. File name is ciscouccx.1061.MixedMode.7.cop.sgn. I'm guessing they haven't released it publicly yet as I don't see it on CCO. On Sun, Apr 5, 2015 at 3:27 PM, Justin Steinberg jsteinb...@gmail.com wrote: Abhiram, Is there any update on the COP file for official support for Finesse and CAD on the same CCX cluster?The design guide still says not supported for running both CAD Finesse. Justin On Mon, Jan 19, 2015 at 5:29 PM, Abhiram Kramadhati (akramadh) akram...@cisco.com wrote: Hi all, The support for mixed-mode is expected to be announced in the coming ways. It will be starting with 10.6 and the support can be claimed by installing a COP file. The details will come out soon, but in summary it will be in 10.6. Also, there will be a white-paper released regarding the migration plan and best practices. Some of the things that come to my mind straight away are: - Voice is supported on mixed mode – you can have some teams on either CAD or Finesse handling calls - Chat and email agents have to be migrated completely onto Finesse - CAD supervisors only to monitor CAD teams and so on for Finesse - 1 team = 1 type of agent desktop There are some limitations too and they will be in the document which will be published. However, if you can think about any scenario you would like to discuss and get some feedback – please feel free to reach out to me. Or you can put it out here in the forum, Ryan or myself can brainstorm with you. *Abhiram Kramadhati* Technical Solutions Manager Customer Solutions Success team, CBABU akram...@cisco.com CCIE Voice - 40065 *Cisco Systems Australia Pty Limited* The Forum 201 Pacific Highway 2065 St Leonards Australia Cisco.com http://www.cisco.com/web/AU/ Think before you print. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message. Please click here http://www.cisco.com/web/about/doing_business/legal/cri/index.html for Company Registration Information. From: Josh Warcop j...@warcop.com Date: Tuesday, 20 January 2015 6:19 am To: Lelio Fulgenzi le...@uoguelph.ca, voip puck cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Both can be activated but it is a requirement that a team be on CAD or Finesse. Essentially giving a 'Team' based migration approach from CAD to Finesse. -- From: Lelio Fulgenzi le...@uoguelph.ca Sent: 1/19/2015 2:04 PM To: voip puck cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Thanks for everyone's help on this, especially the Cisco folk who are going back to check for docs and publishing dates, etc. I'm glad I posted this and started the conversation. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519-824-4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 -- *From: *Mike mik...@msn.com *To: *Charles Goldsmith wo...@justfamily.org *Cc: *Anthony Holloway avholloway+cisco-v...@gmail.com, Lelio Fulgenzi le...@uoguelph.ca, Kevin Przybylowski kev...@advancedtsg.com, voip puck cisco-voip@puck.nether.net *Sent: *Monday, January 19, 2015 1:25:41 PM *Subject: *RE: [cisco-voip] FYI: UCCx v9.0 EOL announced... I can find out tomorrow. I was told it was supported in 10.6 only let me dig around. *From:* Charles Goldsmith [mailto:wo...@justfamily.org wo...@justfamily.org] *Sent:* Monday, January 19, 2015 1:15 PM *To:* Mike *Cc:* Anthony Holloway; Lelio Fulgenzi; Kevin Przybylowski; voip puck *Subject:* Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Mike, this has been
Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...
Thanks for that link Anthony. It just seems like the support for mixed mode is really taking a long time. This was a feature in all of the marketing slides for 10.6 and it is now April with no publicly released COP. On Mon, Apr 6, 2015 at 10:31 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: *Thanks for your question. The support for co-residence of CAD and Finesse will be available in UCCX 10.6. We are currently in the controlled-release phase - what this means is that the support for the mixed mode is only being given out to a few customers whose migration plan is reviewed by internal teams and a COP file is provided for that customer only. This is to ensure that any feedback is incorporated before the official support is announced. The supported will be announced soon and the COP file which provides the support will be available for all customers in version 10.6.* Source: https://supportforums.cisco.com/discussion/12443556/ask-expert-finesse-uccx-next-generation-agent-desktop-and-transitioning-cad#comment-10335836 On Mon, Apr 6, 2015 at 9:21 AM Brian Meade bmead...@vt.edu wrote: I've got it running for one customer. Not sure where we got the file from though. File name is ciscouccx.1061.MixedMode.7.cop.sgn. I'm guessing they haven't released it publicly yet as I don't see it on CCO. On Sun, Apr 5, 2015 at 3:27 PM, Justin Steinberg jsteinb...@gmail.com wrote: Abhiram, Is there any update on the COP file for official support for Finesse and CAD on the same CCX cluster?The design guide still says not supported for running both CAD Finesse. Justin On Mon, Jan 19, 2015 at 5:29 PM, Abhiram Kramadhati (akramadh) akram...@cisco.com wrote: Hi all, The support for mixed-mode is expected to be announced in the coming ways. It will be starting with 10.6 and the support can be claimed by installing a COP file. The details will come out soon, but in summary it will be in 10.6. Also, there will be a white-paper released regarding the migration plan and best practices. Some of the things that come to my mind straight away are: - Voice is supported on mixed mode – you can have some teams on either CAD or Finesse handling calls - Chat and email agents have to be migrated completely onto Finesse - CAD supervisors only to monitor CAD teams and so on for Finesse - 1 team = 1 type of agent desktop There are some limitations too and they will be in the document which will be published. However, if you can think about any scenario you would like to discuss and get some feedback – please feel free to reach out to me. Or you can put it out here in the forum, Ryan or myself can brainstorm with you. *Abhiram Kramadhati* Technical Solutions Manager Customer Solutions Success team, CBABU akram...@cisco.com CCIE Voice - 40065 *Cisco Systems Australia Pty Limited* The Forum 201 Pacific Highway 2065 St Leonards Australia Cisco.com http://www.cisco.com/web/AU/ Think before you print. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message. Please click here http://www.cisco.com/web/about/doing_business/legal/cri/index.html for Company Registration Information. From: Josh Warcop j...@warcop.com Date: Tuesday, 20 January 2015 6:19 am To: Lelio Fulgenzi le...@uoguelph.ca, voip puck cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Both can be activated but it is a requirement that a team be on CAD or Finesse. Essentially giving a 'Team' based migration approach from CAD to Finesse. -- From: Lelio Fulgenzi le...@uoguelph.ca Sent: 1/19/2015 2:04 PM To: voip puck cisco-voip@puck.nether.net Subject: Re: [cisco-voip] FYI: UCCx v9.0 EOL announced... Thanks for everyone's help on this, especially the Cisco folk who are going back to check for docs and publishing dates, etc. I'm glad I posted this and started the conversation. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519-824-4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 -- *From: *Mike mik...@msn.com *To: *Charles Goldsmith wo...@justfamily.org *Cc: *Anthony Holloway avholloway+cisco-v...@gmail.com, Lelio Fulgenzi le...@uoguelph.ca, Kevin Przybylowski kev...@advancedtsg.com, voip puck cisco-voip@puck.nether.net *Sent: *Monday, January 19, 2015 1:25:41 PM *Subject: *RE: [cisco-voip] FYI: UCCx v9.0 EOL announced... I can find out tomorrow. I was told it was supported in
Re: [cisco-voip] Temp Fail since upgrade
The first place to look is MGCP packets being lost. Search for “Retry” in the ccm traces similar to: CCM|MGCPHandler TransId: 1476004 Timeout. Retry#1 That example is from a case in 2008 so what you see may not look exactly the same. This type of message is an indicator that CCM is resending an MGCP message that wasn’t Ack’d by the gateway. After 3 or so of those CCM will unregister the gateway and any phones talking to it will get Temp Fail. Aside from lost messages it could be a RSIP or something that is gateway initiated causing the reset. -Ryan On Apr 5, 2015, at 10:15 AM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: Nothing has changed with MGCP for a long time…Cisco just doesn’t test older IOS. Pull normal debugs and traces, RTMT alerts, etc. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin Przybylowski Sent: Monday, March 30, 2015 5:10 PM To: Lisa Notarianni; Ryan Huff; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Temp Fail since upgrade Are the mgcp gateways on a supported IOS for 10.5? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lisa Notarianni Sent: Monday, March 30, 2015 5:02 PM To: Ryan Huff; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Temp Fail since upgrade 2 PRIs one each Communication Media Module– MGCP gateways. 2 Call Managers set up as redundant. Cisco TAC looked at RTMT with me today. They want us to set up packet captures and try to duplicate the problem tomorrow. I am just wondering if this is an upgrade issue that anyone else may be experiencing since we had no problems before the upgrade. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Monday, March 30, 2015 4:52 PM To: Lisa Notarianni; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Temp Fail since upgrade Lisa, SIP or TDM/PRI? Have you gandered into RTMT and taken a look at any active / recent alerts? Thanks, Ryan Original Message From: Lisa Notarianni lisa.notaria...@scranton.edumailto:lisa.notaria...@scranton.edu Sent: Monday, March 30, 2015 04:48 PM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] Temp Fail since upgrade A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 10.5.1. We have experienced 2 intermittent outbound calling issues: 1. “Temp Fail” shows on phone display and only option on phone button is “End Call” 2. Outbound callers dial a number and hear nothing but notice the phone display says “Connected”. Caller cannot hear anything. Person they called cannot hear anything. ***These issues are only intermittent.*** We had no issues before the upgrade. Is anyone experiencing the similar issues? Thank you in advance. itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Temp Fail since upgrade
Adding to Ryan’s suggestion re: ACKs - I took a snip of some internal documentation I wrote re: MGCP debugs that might help. The MGCP transaction ID, in a CCM SDL trace or MGCP packet debug output, would look similar to this: http://i.imgur.com/O1YGnUO.png. Just showing the transaction ID matching between the MGCP command and 200 response. The observed event and Line package /hd (off-hook) highlighted can be ignored. It might also be helpful to debug MGCP packets on the voice router… just make sure to disable console logging before leaving something like that running and increase the buffer size so you capture a failure. Seeing a missing 200 MGCP response in SDL traces doesn’t mean the router didn’t send one, and same the other way around where seeing an MGCP command sent from CUCM doesn’t mean it arrived at the router. In any case MGCP debugs off the router would come in handy in tandem with CCM traces. Hope this helps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Ratliff (rratliff) Sent: Monday, April 06, 2015 10:37 AM To: Jason Aarons (AM) Cc: cisco-voip voyp list Subject: Re: [cisco-voip] Temp Fail since upgrade The first place to look is MGCP packets being lost. Search for “Retry” in the ccm traces similar to: CCM|MGCPHandler TransId: 1476004 Timeout. Retry#1 That example is from a case in 2008 so what you see may not look exactly the same. This type of message is an indicator that CCM is resending an MGCP message that wasn’t Ack’d by the gateway. After 3 or so of those CCM will unregister the gateway and any phones talking to it will get Temp Fail. Aside from lost messages it could be a RSIP or something that is gateway initiated causing the reset. -Ryan On Apr 5, 2015, at 10:15 AM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: Nothing has changed with MGCP for a long time…Cisco just doesn’t test older IOS. Pull normal debugs and traces, RTMT alerts, etc. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin Przybylowski Sent: Monday, March 30, 2015 5:10 PM To: Lisa Notarianni; Ryan Huff; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Temp Fail since upgrade Are the mgcp gateways on a supported IOS for 10.5? From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lisa Notarianni Sent: Monday, March 30, 2015 5:02 PM To: Ryan Huff; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Temp Fail since upgrade 2 PRIs one each Communication Media Module– MGCP gateways. 2 Call Managers set up as redundant. Cisco TAC looked at RTMT with me today. They want us to set up packet captures and try to duplicate the problem tomorrow. I am just wondering if this is an upgrade issue that anyone else may be experiencing since we had no problems before the upgrade. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Monday, March 30, 2015 4:52 PM To: Lisa Notarianni; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Temp Fail since upgrade Lisa, SIP or TDM/PRI? Have you gandered into RTMT and taken a look at any active / recent alerts? Thanks, Ryan Original Message From: Lisa Notarianni lisa.notaria...@scranton.edumailto:lisa.notaria...@scranton.edu Sent: Monday, March 30, 2015 04:48 PM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] Temp Fail since upgrade A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 10.5.1. We have experienced 2 intermittent outbound calling issues: 1. “Temp Fail” shows on phone display and only option on phone button is “End Call” 2. Outbound callers dial a number and hear nothing but notice the phone display says “Connected”. Caller cannot hear anything. Person they called cannot hear anything. ***These issues are only intermittent.*** We had no issues before the upgrade. Is anyone experiencing the similar issues? Thank you in advance. itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Request for information
Ryan Huff on this list created a web front-end for the corporate directory- http://ryanthomashuff.com/2015/01/new-web-gui-for-call-manager-corporate-directory/ On Mon, Apr 6, 2015 at 11:11 AM, Terry Oakley terry.oak...@rdc.ab.ca wrote: We are moving to CUCM 10.x and Exchange 2013 (for our voicemail). As a post-secondary education institution we get very good pricing on Microsoft products so will continue to use Exchange as our voicemail solution. The information I am looking for is about an online phonebook solution. With all of the data for the users in Active Directory because of the VM requirement, we can certainly get that information via the phones corporate directory option but we would also like to publicize a simple online phonebook that we can access via our Intranet.It would be useful to be able to include information that is not always in Active Directory such as department/college main numbers, FAX numbers etc. Does anyone have a simple and cost effective solution that they are currently using that would also require minimal maintenance? I can visualize us using the AD side and adding in the department numbers, FAX numbers and so on but if there is a solution that some of you are using that information would be much appreciated. Thanks Terry *Terry Oakley* Telecommunications Coordinator *| *Information Technology Services *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta *| *T4N 5H5 work (403) 342-*3521 **| * FAX (403) 343-4034 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Request for information
Thanks. I may have mislead all of you by not providing a clear statement. I am looking for a phonebook service that would pull the data from MS Exchange instead of the Call Manager. If anyone has that functionality or knows of a company that is doing that, that would be helpful. Thanks though to Ryan as his application is very good. Terry From: bmead...@gmail.com [mailto:bmead...@gmail.com] On Behalf Of Brian Meade Sent: April 6, 2015 9:22 AM To: Terry Oakley Cc: cisco-voip@puck.nether.net; ryan huff Subject: Re: [cisco-voip] Request for information Ryan Huff on this list created a web front-end for the corporate directory- http://ryanthomashuff.com/2015/01/new-web-gui-for-call-manager-corporate-directory/ On Mon, Apr 6, 2015 at 11:11 AM, Terry Oakley terry.oak...@rdc.ab.camailto:terry.oak...@rdc.ab.ca wrote: We are moving to CUCM 10.x and Exchange 2013 (for our voicemail). As a post-secondary education institution we get very good pricing on Microsoft products so will continue to use Exchange as our voicemail solution. The information I am looking for is about an online phonebook solution. With all of the data for the users in Active Directory because of the VM requirement, we can certainly get that information via the phones corporate directory option but we would also like to publicize a simple online phonebook that we can access via our Intranet.It would be useful to be able to include information that is not always in Active Directory such as department/college main numbers, FAX numbers etc. Does anyone have a simple and cost effective solution that they are currently using that would also require minimal maintenance? I can visualize us using the AD side and adding in the department numbers, FAX numbers and so on but if there is a solution that some of you are using that information would be much appreciated. Thanks Terry Terry Oakley Telecommunications Coordinator | Information Technology Services Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work (403) 342-3521 | FAX (403) 343-4034tel:%28403%29%20343-4034 ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
