date:20151229

Re: [cisco-voip] Telepresence Training

2015-12-29 Thread Matthew Loraditch

SX Series with Touch 10. SX20s specifically. TMS also.

Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:23 PM
To: Matthew Loraditch ; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training


I see!



What sort of training technology topics are you looking for (TMS Scheduling, 
SX/MX/EX .. etc)? I have a small cache of recent end-user videos I've done (DRM 
Free, not customer specific) for some video applications, might have something 
that will help you out.




= Ryan =





Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com


From: Matthew Loraditch 
>
Sent: Tuesday, December 29, 2015 1:13 PM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: RE: Telepresence Training


Thanks I should have specified! end-user training is what we are looking for. 
But this would be useful for some of my team members so thanks for that!



Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+



From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:07 PM
To: Matthew Loraditch 
>; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training



Hi Matthew! I hope you are doing well!



Here are some of my thoughts below. If you're talking about Cisco TelePresence 
in context of a generalized technology, you're really talking about quite a few 
different applications. My suggestion would be to start with the fundamentals 
book referenced below, if you're completely new to video. If you have a solid 
grasp on video, I would start with Cisco TelePresence Management (TMS) and work 
to understand that first, the next thing I would learn is TelePresenece Content 
Server (TCS) and then TelePresence Conductor, CMR (the A2Q process alone can be 
a mind-bending experience) ... etc. I would save VCS/Expressway until the end 
of the education journey.

  *   Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred Architecture 
for Video 10.6 v1" is a great content session to get some the products spun-up 
in 15 or so minutes. Admittedly, this works best if you have a couple of video 
endpoints (9971 .. etc) and a spare router so you can connect your phones to 
their cloud. Although, if you just wanted to look at some of the servers and 
familiarize yourself with the GUI ... etc, you can use Anyconnect and a 
PC/Laptop

  *   Here is a CiscoPress book at Amazon called, "Cisco Telepresence 
Fundamentals" (if you're the reading type): 
http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8=1451410945=8-2=cisco+telepresence+books

  *   Here is a course (Implementing Cisco TelePresence Video Solutions, Part 1 
- VTVS1) from the Learning Network Store: 
https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381

  *   This is a nice snapshot of several labs/courses available from Cisco for 
TelePresence related material: 
http://www.cisco.com/c/en/us/training-events/resources/learning-services/technology/collaboration.html



= Ryan =





Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com





From: cisco-voip 
> 
on behalf of Matthew Loraditch 
>
Sent: Tuesday, December 29, 2015 12:09 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Telepresence Training



Anyone ever come across something for this? Videos or anything?

Re: [cisco-voip] Telepresence Training

2015-12-29 Thread Ryan Huff

Hi Matthew! I hope you are doing well!


Here are some of my thoughts below. If you're talking about Cisco TelePresence 
in context of a generalized technology, you're really talking about quite a few 
different applications. My suggestion would be to start with the fundamentals 
book referenced below, if you're completely new to video. If you have a solid 
grasp on video, I would start with Cisco TelePresence Management (TMS) and work 
to understand that first, the next thing I would learn is TelePresenece Content 
Server (TCS) and then TelePresence Conductor, CMR (the A2Q process alone can be 
a mind-bending experience) ... etc. I would save VCS/Expressway until the end 
of the education journey.

  *   Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred Architecture 
for Video 10.6 v1" is a great content session to get some the products spun-up 
in 15 or so minutes. Admittedly, this works best if you have a couple of video 
endpoints (9971 .. etc) and a spare router so you can connect your phones to 
their cloud. Although, if you just wanted to look at some of the servers and 
familiarize yourself with the GUI ... etc, you can use Anyconnect and a 
PC/Laptop

  *   Here is a CiscoPress book at Amazon called, "Cisco Telepresence 
Fundamentals" (if you're the reading type): 
http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8=1451410945=8-2=cisco+telepresence+books

  *   Here is a course (Implementing Cisco TelePresence Video Solutions, Part 1 
- VTVS1) from the Learning Network Store: 
https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381

  *   This is a nice snapshot of several labs/courses available from Cisco for 
TelePresence related material: 
http://www.cisco.com/c/en/us/training-events/resources/learning-services/technology/collaboration.html


= Ryan =



Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com



From: cisco-voip  on behalf of Matthew 
Loraditch 
Sent: Tuesday, December 29, 2015 12:09 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Telepresence Training


Anyone ever come across something for this? Videos or anything?



Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518


Facebook | 
Twitter | 
LinkedIn 
| G+


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[cisco-voip] Telepresence Training

2015-12-29 Thread Matthew Loraditch

Anyone ever come across something for this? Videos or anything?

Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+

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Re: [cisco-voip] UCCX Bug

2015-12-29 Thread Justin Steinberg

are you running 10.6(1)su1 ?I have seen this on 10.6 base on two
seperate installs.  it's really ugly, all Finesse Admin team specific data
is lost.  the biggest problem is if you customize XML and then lose it and
have to try and figure out how to rebuild it.   Since i had this the first
time I make it a point to save the XML desktop layout on my PC for each
team in the event I have to restore.

The first time I had this problem was probably close to a year ago i'd
guess, but i personally haven't seen it on 10.(6)1su1.

On Tue, Dec 29, 2015 at 9:45 AM, Ed Leatherman 
wrote:

> Just hit this fun bug, thought I would pass it along. CSCuv24965
>
> Running latest uccx 10.6, HA, enhanced.
>
> TAC said it currently had a lot of attention with the developers, no fix
> yet and no idea yet what triggers it. Workaround is restarting tomcat and
> re-associating all of your reason codes and other team related settings
> with the correct teams.
>
> Happy Holidays! :)
>
> --
> Ed Leatherman
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Re: [cisco-voip] UCCX Bug

2015-12-29 Thread Ed Leatherman

Tac engineer said it was an ongoing issue that they thought was fixed in
one of the 10.6su's but turns out not, doesn't appear that they know
exactly what root cause is but sounds like maybe DRS related. I'm out of
the office at the moment but I believe we are on latest su+es something.
I forgot about the custom XML ugh, thx for pointing that out.  We only made
minor changes,  luckily I copied it onto our internal wiki.

On Tue, Dec 29, 2015, 12:22 PM Justin Steinberg 
wrote:

> are you running 10.6(1)su1 ?I have seen this on 10.6 base on two
> seperate installs.  it's really ugly, all Finesse Admin team specific data
> is lost.  the biggest problem is if you customize XML and then lose it and
> have to try and figure out how to rebuild it.   Since i had this the first
> time I make it a point to save the XML desktop layout on my PC for each
> team in the event I have to restore.
>
> The first time I had this problem was probably close to a year ago i'd
> guess, but i personally haven't seen it on 10.(6)1su1.
>
> On Tue, Dec 29, 2015 at 9:45 AM, Ed Leatherman 
> wrote:
>
>> Just hit this fun bug, thought I would pass it along. CSCuv24965
>>
>> Running latest uccx 10.6, HA, enhanced.
>>
>> TAC said it currently had a lot of attention with the developers, no fix
>> yet and no idea yet what triggers it. Workaround is restarting tomcat and
>> re-associating all of your reason codes and other team related settings
>> with the correct teams.
>>
>> Happy Holidays! :)
>>
>> --
>> Ed Leatherman
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
___
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Re: [cisco-voip] Telepresence Training

2015-12-29 Thread Ryan Huff

I've never made videos for the SX series and YT doesn't seem to have any great 
offerings either. The Cisco guides for the SX20 
(http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-user-guide-list.html)
 seem nice though, lots of pictures.


Regarding TMS, I have a couple that I am editing/cleaning up that I did a few 
weeks ago (Scheduling and basic operations), I'll send them over to you once I 
am done (should be this weekend).


Thanks,


= Ryan =


Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com



From: Matthew Loraditch 
Sent: Tuesday, December 29, 2015 1:25 PM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: RE: Telepresence Training


SX Series with Touch 10. SX20s specifically. TMS also.



Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518


Facebook | 
Twitter | 
LinkedIn 
| G+



From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:23 PM
To: Matthew Loraditch ; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training



I see!



What sort of training technology topics are you looking for (TMS Scheduling, 
SX/MX/EX .. etc)? I have a small cache of recent end-user videos I've done (DRM 
Free, not customer specific) for some video applications, might have something 
that will help you out.





= Ryan =





Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com





From: Matthew Loraditch 
>
Sent: Tuesday, December 29, 2015 1:13 PM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: RE: Telepresence Training



Thanks I should have specified! end-user training is what we are looking for. 
But this would be useful for some of my team members so thanks for that!



Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+



From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:07 PM
To: Matthew Loraditch 
>; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training



Hi Matthew! I hope you are doing well!



Here are some of my thoughts below. If you're talking about Cisco TelePresence 
in context of a generalized technology, you're really talking about quite a few 
different applications. My suggestion would be to start with the fundamentals 
book referenced below, if you're completely new to video. If you have a solid 
grasp on video, I would start with Cisco TelePresence Management (TMS) and work 
to understand that first, the next thing I would learn is TelePresenece Content 
Server (TCS) and then TelePresence Conductor, CMR (the A2Q process alone can be 
a mind-bending experience) ... etc. I would save VCS/Expressway until the end 
of the education journey.

  *   Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred Architecture 
for Video 10.6 v1" is a great content session to get some the products spun-up 
in 15 or so minutes. Admittedly, this works best if you have a couple of video 
endpoints (9971 .. etc) and a spare router so you can connect your phones to 
their cloud. Although, if you just wanted to look at some of the servers and 
familiarize yourself with the GUI ... etc, you can use Anyconnect and a 
PC/Laptop

  *   Here is a CiscoPress book at Amazon called, "Cisco Telepresence 
Fundamentals" (if you're the reading type): 
http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8=1451410945=8-2=cisco+telepresence+books

  *   Here is a course (Implementing Cisco TelePresence Video Solutions, Part 1 
- VTVS1) from the Learning Network Store: 
https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381

  *   This is a nice snapshot of several

Re: [cisco-voip] ip communicator

2015-12-29 Thread James Buchanan

Close it, right-click on the icon to start it and run it as administrator.

On Tue, Dec 29, 2015 at 2:06 PM, Mensah, Leonard <
leonard.men...@sourcemedia.com> wrote:

> All,
>
>
>
> I install IP Communicator on my desktop, and I am having some issues
> configuring.
>
> I click on preferences and select use specific  URL,  https://
>
> I click on the network tap but everything is gray out… I can make any
> change…I can’t select specific TFTP.
>
>
>
> Any thoughts?
>
>
>
>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Ryan Huff
> *Sent:* Tuesday, December 29, 2015 1:51 PM
> *To:* Matthew Loraditch; cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Telepresence Training
>
>
>
> I've never made videos for the SX series and YT doesn't seem to have any
> great offerings either. The Cisco guides for the SX20 (
> http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-user-guide-list.html)
> seem nice though, lots of pictures.
>
>
>
> Regarding TMS, I have a couple that I am editing/cleaning up that I did a
> few weeks ago (Scheduling and basic operations), I'll send them over to you
> once I am done (should be this weekend).
>
>
>
> Thanks,
>
>
>
> = Ryan =
>
>
>
> Email: ryanthomash...@outlook.com
>
> Spark: ryanthomash...@outlook.com
>
> Twitter: @ryanthomashuff 
>
> LinkedIn: ryanthomashuff 
>
> Web ryanthomashuff.com
>
>
> --
>
> *From:* Matthew Loraditch 
> *Sent:* Tuesday, December 29, 2015 1:25 PM
> *To:* Ryan Huff; cisco-voip@puck.nether.net
> *Subject:* RE: Telepresence Training
>
>
>
> SX Series with Touch 10. SX20s specifically. TMS also.
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518
>
> Facebook  | Twitter
>  | LinkedIn
>  |
> G+ 
>
>
>
> *From:* Ryan Huff [mailto:ryanh...@outlook.com]
> *Sent:* Tuesday, December 29, 2015 1:23 PM
> *To:* Matthew Loraditch ;
> cisco-voip@puck.nether.net
> *Subject:* Re: Telepresence Training
>
>
>
> I see!
>
>
>
> What sort of training technology topics are you looking for (TMS
> Scheduling, SX/MX/EX .. etc)? I have a small cache of recent end-user
> videos I've done (DRM Free, not customer specific) for some video
> applications, might have something that will help you out.
>
>
>
>
>
> = Ryan =
>
>
>
>
>
> Email: ryanthomash...@outlook.com
>
> Spark: ryanthomash...@outlook.com
>
> Twitter: @ryanthomashuff 
>
> LinkedIn: ryanthomashuff 
>
> Web ryanthomashuff.com
>
>
> --
>
> *From:* Matthew Loraditch 
> *Sent:* Tuesday, December 29, 2015 1:13 PM
> *To:* Ryan Huff; cisco-voip@puck.nether.net
> *Subject:* RE: Telepresence Training
>
>
>
> Thanks I should have specified! end-user training is what we are looking
> for. But this would be useful for some of my team members so thanks for
> that!
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518
>
> Facebook  | Twitter
>  | LinkedIn
>  |
> G+ 
>
>
>
> *From:* Ryan Huff [mailto:ryanh...@outlook.com ]
> *Sent:* Tuesday, December 29, 2015 1:07 PM
> *To:* Matthew Loraditch ;
> cisco-voip@puck.nether.net
> *Subject:* Re: Telepresence Training
>
>
>
> Hi Matthew! I hope you are doing well!
>
>
>
> Here are some of my thoughts below. If you're talking about Cisco
> TelePresence in context of a generalized technology, you're really talking
> about quite a few different applications. My suggestion would be to start
> with the fundamentals book referenced below, if you're completely new to
> video. If you have a solid grasp on video, I would start with Cisco
> TelePresence Management (TMS) and work to understand that first, the
> next thing I would learn is TelePresenece Content Server (TCS) and then
> TelePresence Conductor, CMR (the A2Q process alone can be a mind-bending
> experience) ... etc. I would save VCS/Expressway until the end of
> the education journey.
>
>- Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred
>Architecture for Video 10.6 v1" is a great content session to get some the
>products spun-up in 15 or so minutes. Admittedly, this works best if you
>have a couple of video endpoints (9971 .. etc) and a spare router so you
>can connect

Re: [cisco-voip] Telepresence Training

2015-12-29 Thread Ryan Huff

I see!


What sort of training technology topics are you looking for (TMS Scheduling, 
SX/MX/EX .. etc)? I have a small cache of recent end-user videos I've done (DRM 
Free, not customer specific) for some video applications, might have something 
that will help you out.



= Ryan =



Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com



From: Matthew Loraditch 
Sent: Tuesday, December 29, 2015 1:13 PM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: RE: Telepresence Training


Thanks I should have specified! end-user training is what we are looking for. 
But this would be useful for some of my team members so thanks for that!



Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518


Facebook | 
Twitter | 
LinkedIn 
| G+



From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:07 PM
To: Matthew Loraditch ; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training



Hi Matthew! I hope you are doing well!



Here are some of my thoughts below. If you're talking about Cisco TelePresence 
in context of a generalized technology, you're really talking about quite a few 
different applications. My suggestion would be to start with the fundamentals 
book referenced below, if you're completely new to video. If you have a solid 
grasp on video, I would start with Cisco TelePresence Management (TMS) and work 
to understand that first, the next thing I would learn is TelePresenece Content 
Server (TCS) and then TelePresence Conductor, CMR (the A2Q process alone can be 
a mind-bending experience) ... etc. I would save VCS/Expressway until the end 
of the education journey.

  *   Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred Architecture 
for Video 10.6 v1" is a great content session to get some the products spun-up 
in 15 or so minutes. Admittedly, this works best if you have a couple of video 
endpoints (9971 .. etc) and a spare router so you can connect your phones to 
their cloud. Although, if you just wanted to look at some of the servers and 
familiarize yourself with the GUI ... etc, you can use Anyconnect and a 
PC/Laptop

  *   Here is a CiscoPress book at Amazon called, "Cisco Telepresence 
Fundamentals" (if you're the reading type): 
http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8=1451410945=8-2=cisco+telepresence+books

  *   Here is a course (Implementing Cisco TelePresence Video Solutions, Part 1 
- VTVS1) from the Learning Network Store: 
https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381

  *   This is a nice snapshot of several labs/courses available from Cisco for 
TelePresence related material: 
http://www.cisco.com/c/en/us/training-events/resources/learning-services/technology/collaboration.html



= Ryan =





Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com





From: cisco-voip 
> 
on behalf of Matthew Loraditch 
>
Sent: Tuesday, December 29, 2015 12:09 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Telepresence Training



Anyone ever come across something for this? Videos or anything?



Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+


___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[cisco-voip] ip communicator

2015-12-29 Thread Mensah, Leonard

All,

I install IP Communicator on my desktop, and I am having some issues 
configuring.
I click on preferences and select use specific  URL,  https://
I click on the network tap but everything is gray out... I can make any 
change...I can't select specific TFTP.

Any thoughts?



From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan 
Huff
Sent: Tuesday, December 29, 2015 1:51 PM
To: Matthew Loraditch; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Telepresence Training


I've never made videos for the SX series and YT doesn't seem to have any great 
offerings either. The Cisco guides for the SX20 
(http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-user-guide-list.html)
 seem nice though, lots of pictures.



Regarding TMS, I have a couple that I am editing/cleaning up that I did a few 
weeks ago (Scheduling and basic operations), I'll send them over to you once I 
am done (should be this weekend).



Thanks,



= Ryan =



Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com


From: Matthew Loraditch 
Sent: Tuesday, December 29, 2015 1:25 PM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: RE: Telepresence Training


SX Series with Touch 10. SX20s specifically. TMS also.



Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

Facebook | 
Twitter | 
LinkedIn 
| G+



From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:23 PM
To: Matthew Loraditch ; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training



I see!



What sort of training technology topics are you looking for (TMS Scheduling, 
SX/MX/EX .. etc)? I have a small cache of recent end-user videos I've done (DRM 
Free, not customer specific) for some video applications, might have something 
that will help you out.





= Ryan =





Email: ryanthomash...@outlook.com

Spark: ryanthomash...@outlook.com

Twitter: @ryanthomashuff

LinkedIn: ryanthomashuff

Web ryanthomashuff.com





From: Matthew Loraditch 
>
Sent: Tuesday, December 29, 2015 1:13 PM
To: Ryan Huff; cisco-voip@puck.nether.net
Subject: RE: Telepresence Training



Thanks I should have specified! end-user training is what we are looking for. 
But this would be useful for some of my team members so thanks for that!



Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA
Network Engineer
Direct Voice: 443.541.1518

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From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Tuesday, December 29, 2015 1:07 PM
To: Matthew Loraditch 
>; 
cisco-voip@puck.nether.net
Subject: Re: Telepresence Training



Hi Matthew! I hope you are doing well!



Here are some of my thoughts below. If you're talking about Cisco TelePresence 
in context of a generalized technology, you're really talking about quite a few 
different applications. My suggestion would be to start with the fundamentals 
book referenced below, if you're completely new to video. If you have a solid 
grasp on video, I would start with Cisco TelePresence Management (TMS) and work 
to understand that first, the next thing I would learn is TelePresenece Content 
Server (TCS) and then TelePresence Conductor, CMR (the A2Q process alone can be 
a mind-bending experience) ... etc. I would save VCS/Expressway until the end 
of the education journey.

  *   Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred Architecture 
for Video 10.6 v1" is a great content session to get some the products spun-up 
in 15 or so minutes. Admittedly, this works best if you have a couple of video 
endpoints (9971 .. etc) and a spare router so you can connect your phones to 
their cloud. Although, if you just wanted to look at some of the servers and 
familiarize yourself with the GUI ... etc, you can use

Re: [cisco-voip] ip communicator

2015-12-29 Thread Carlo via cisco-voip

You need to login as admin and install it. Don't try running as admin. This 
will not work. 

Sent from my iPhone

> On Dec 29, 2015, at 11:06 AM, Mensah, Leonard 
>  wrote:
> 
> All,
>  
> I install IP Communicator on my desktop, and I am having some issues 
> configuring.
> I click on preferences and select use specific  URL,  https://
> I click on the network tap but everything is gray out… I can make any 
> change…I can’t select specific TFTP.
>  
> Any thoughts?
>  
>  
>  
> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
> Ryan Huff
> Sent: Tuesday, December 29, 2015 1:51 PM
> To: Matthew Loraditch; cisco-voip@puck.nether.net
> Subject: Re: [cisco-voip] Telepresence Training
>  
> I've never made videos for the SX series and YT doesn't seem to have any 
> great offerings either. The Cisco guides for the SX20 
> (http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-user-guide-list.html)
>  seem nice though, lots of pictures.
>  
> Regarding TMS, I have a couple that I am editing/cleaning up that I did a few 
> weeks ago (Scheduling and basic operations), I'll send them over to you once 
> I am done (should be this weekend).
>  
> Thanks,
>  
> = Ryan =
>  
> Email: ryanthomash...@outlook.com
> Spark: ryanthomash...@outlook.com
> Twitter: @ryanthomashuff
> LinkedIn: ryanthomashuff
> Web ryanthomashuff.com
>  
> 
> From: Matthew Loraditch 
> Sent: Tuesday, December 29, 2015 1:25 PM
> To: Ryan Huff; cisco-voip@puck.nether.net
> Subject: RE: Telepresence Training
>  
> SX Series with Touch 10. SX20s specifically. TMS also.
>  
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518
> 
> Facebook | Twitter | LinkedIn | G+
>  
> From: Ryan Huff [mailto:ryanh...@outlook.com] 
> Sent: Tuesday, December 29, 2015 1:23 PM
> To: Matthew Loraditch ; 
> cisco-voip@puck.nether.net
> Subject: Re: Telepresence Training
>  
> I see!
>  
> What sort of training technology topics are you looking for (TMS Scheduling, 
> SX/MX/EX .. etc)? I have a small cache of recent end-user videos I've done 
> (DRM Free, not customer specific) for some video applications, might have 
> something that will help you out.
>  
>  
> = Ryan =
>  
>  
> Email: ryanthomash...@outlook.com
> Spark: ryanthomash...@outlook.com
> Twitter: @ryanthomashuff
> LinkedIn: ryanthomashuff
> Web ryanthomashuff.com
>  
> From: Matthew Loraditch 
> Sent: Tuesday, December 29, 2015 1:13 PM
> To: Ryan Huff; cisco-voip@puck.nether.net
> Subject: RE: Telepresence Training
>  
> Thanks I should have specified! end-user training is what we are looking for. 
> But this would be useful for some of my team members so thanks for that!
>  
> Matthew G. Loraditch – CCNP-Voice, CCNA-R, CCDA
> Network Engineer
> Direct Voice: 443.541.1518
> 
> Facebook | Twitter | LinkedIn | G+
>  
> From: Ryan Huff [mailto:ryanh...@outlook.com] 
> Sent: Tuesday, December 29, 2015 1:07 PM
> To: Matthew Loraditch ; 
> cisco-voip@puck.nether.net
> Subject: Re: Telepresence Training
>  
> Hi Matthew! I hope you are doing well!
>  
> Here are some of my thoughts below. If you're talking about Cisco 
> TelePresence in context of a generalized technology, you're really talking 
> about quite a few different applications. My suggestion would be to start 
> with the fundamentals book referenced below, if you're completely new to 
> video. If you have a solid grasp on video, I would start with Cisco 
> TelePresence Management (TMS) and work to understand that first, the next 
> thing I would learn is TelePresenece Content Server (TCS) and then 
> TelePresence Conductor, CMR (the A2Q process alone can be a mind-bending 
> experience) ... etc. I would save VCS/Expressway until the end of the 
> education journey.
> Cisco dCloud's (http://dcloud.cisco.com) "Cisco Preferred Architecture for 
> Video 10.6 v1" is a great content session to get some the products spun-up in 
> 15 or so minutes. Admittedly, this works best if you have a couple of video 
> endpoints (9971 .. etc) and a spare router so you can connect your phones to 
> their cloud. Although, if you just wanted to look at some of the servers and 
> familiarize yourself with the GUI ... etc, you can use Anyconnect and a 
> PC/Laptop
> Here is a CiscoPress book at Amazon called, "Cisco Telepresence Fundamentals" 
> (if you're the reading type): 
> http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8=1451410945=8-2=cisco+telepresence+books
> Here is a course (Implementing Cisco TelePresence Video Solutions, Part 1 - 
> VTVS1) from the Learning Network Store: 
> https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381
> This is a nice

[cisco-voip] UCCX Bug

2015-12-29 Thread Ed Leatherman

Just hit this fun bug, thought I would pass it along. CSCuv24965

Running latest uccx 10.6, HA, enhanced.

TAC said it currently had a lot of attention with the developers, no fix
yet and no idea yet what triggers it. Workaround is restarting tomcat and
re-associating all of your reason codes and other team related settings
with the correct teams.

Happy Holidays! :)

-- 
Ed Leatherman
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Re: [cisco-voip] Telepresence Training

Re: [cisco-voip] Telepresence Training

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[cisco-voip] ip communicator

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