When a user deletes a voice mail from their connected Outlook account the voice
mail does not delete from Cisco Unity Connection. Our aging policy is set to
delete items from the Deleted folder in 7 days. This does not appear to be
working but I also am not 100% sure that the Outlook deleted items are indeed
being moved to the Deleted Folder in Unity Connection.
So two questions:
Can someone tell me how I can determine with Unity Connection where the folders
can be seen in the mailbox(es)?
Does anyone know why the messages do not delete after 7 days? We are using O365
Thanking all in advance
Terry
Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521 | FAX (403) 343-4034
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