Re: [cisco-voip] UCCX 11.6 Real Time Port Usage

[Charles Goldsmith]

You can simply put Tanner in the To: field, old school I know, but it still
works :)

On Thu, Jul 9, 2020 at 4:46 PM Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> That's nothing I've ever heard of.  I'd imagine you could use the CTI API
> ,
> but not the Admin API.
>
> This isn't a REST based API though, and it is relatively harder to
> implement and work with though.  My man Tanner at CTI Logic should be able
> to help.  Yo Tanner! Where you at?  Ok, so one PRO for chat rooms are
> mentions.  Email needs mentions.
>
> The CTI Protocol:
>
>
>- Is a TCP/IP socket based message protocol
>- Allows clients to send and receive information/events about:
>   - Current system configuration and future updates.
>   - Agents and their states
>   - Calls and their states
>   - *Statistics for agents, calls, and queues on a real-time basis*
>   - Third-party call control
>   - Device snapshots
>- Provides support for two client modes for connecting with Unified
>CCX:
>   - Bridge mode clients receive all agent-state and call events for
>   all logged in agents in the system.
>   - Agent mode clients only receives messages related to the agent.
>- Has version control
>
>
> On Thu, Jul 9, 2020 at 4:07 PM JASON BURWELL via cisco-voip <
> cisco-voip@puck.nether.net> wrote:
>
>> Is there any way to see real time CTI port usage with UCCX Admin API? I
>> did a quick search and it looks like it’s a supported function but having
>> trouble finding the correct name to use.
>>
>>
>>
>> Thanks
>>
>> Jason
>>
>>
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>>
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Re: [cisco-voip] UCCX 11.6 Real Time Port Usage

[Anthony Holloway]

That's nothing I've ever heard of.  I'd imagine you could use the CTI API
,
but not the Admin API.

This isn't a REST based API though, and it is relatively harder to
implement and work with though.  My man Tanner at CTI Logic should be able
to help.  Yo Tanner! Where you at?  Ok, so one PRO for chat rooms are
mentions.  Email needs mentions.

The CTI Protocol:


   - Is a TCP/IP socket based message protocol
   - Allows clients to send and receive information/events about:
  - Current system configuration and future updates.
  - Agents and their states
  - Calls and their states
  - *Statistics for agents, calls, and queues on a real-time basis*
  - Third-party call control
  - Device snapshots
   - Provides support for two client modes for connecting with Unified CCX:
  - Bridge mode clients receive all agent-state and call events for all
  logged in agents in the system.
  - Agent mode clients only receives messages related to the agent.
   - Has version control


On Thu, Jul 9, 2020 at 4:07 PM JASON BURWELL via cisco-voip <
cisco-voip@puck.nether.net> wrote:

> Is there any way to see real time CTI port usage with UCCX Admin API? I
> did a quick search and it looks like it’s a supported function but having
> trouble finding the correct name to use.
>
>
>
> Thanks
>
> Jason
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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[cisco-voip] UCCX 11.6 Real Time Port Usage

[JASON BURWELL via cisco-voip]

Is there any way to see real time CTI port usage with UCCX Admin API? I did a 
quick search and it looks like it's a supported function but having trouble 
finding the correct name to use.

Thanks
Jason

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Re: [cisco-voip] Automated SIP Testing

[UC Penguin]

Made good progress on this.

Can run it with a PHP handler and look for “404 Not Found” in the returned data 
from shell_exec().

Quickly shows if the target is correctly setup on the MS Teams side.

Just need to automate the generation of the scenarios for an input list of 
targets and I’ll be all set.

Thanks!

> On Jul 9, 2020, at 08:07, Brian Meade  wrote:
> 
> 
> I've used SIPP a lot in the past-  http://sipp.sourceforge.net/
> 
>> On Wed, Jul 8, 2020 at 10:53 AM UC Penguin  wrote:
>> I’m curious if anyone has any experience with SIP testing tools.
>> 
>> I’m looking for a tool to be able to script testing valid configurations. 
>> Ex. Does MS Teams actually accept a call to this URI or does the group that 
>> manages MS Teams need to fix something on there side.
>> 
>> TIA
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Re: [cisco-voip] Automated SIP Testing

[Brian Meade]

I've used SIPP a lot in the past-  http://sipp.sourceforge.net/

On Wed, Jul 8, 2020 at 10:53 AM UC Penguin  wrote:

> I’m curious if anyone has any experience with SIP testing tools.
>
> I’m looking for a tool to be able to script testing valid configurations.
> Ex. Does MS Teams actually accept a call to this URI or does the group that
> manages MS Teams need to fix something on there side.
>
> TIA
> ___
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> cisco-voip@puck.nether.net
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>
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