Re: [cisco-voip] CUCM 7.5 TO CUCM 11 Migration
Hello Ryan we are using UCCE but CUCM 7.5 will not touch we will only migrate corporate ext form cucm 7 to cucm 11 Thanks ASIM From: Ryan Huff <ryanh...@outlook.com> Sent: Sunday, July 9, 2017 7:48 AM To: Asim Mekki Basheer Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 7.5 TO CUCM 11 Migration Asim, What type of software do your call center agents use; UCCX, Attendant Console, or just using specialized treatment within CUCM 7.5? Thanks, Ryan On Jul 9, 2017, at 10:40 AM, Asim Mekki Basheer <asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote: Hello we have CUCM 7.5 and this cucm served both Corporate users and Call center agent users, we installed new CUCM11 and we want to move corporate users to the new CUCM 11 and keep the call center agents As it on the CUCM 7.5 call manager, would you please share with smooth migration plan and roll back Regards ASIM ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUCM 7.5 TO CUCM 11 Migration
Hello we have CUCM 7.5 and this cucm served both Corporate users and Call center agent users, we installed new CUCM11 and we want to move corporate users to the new CUCM 11 and keep the call center agents As it on the CUCM 7.5 call manager, would you please share with smooth migration plan and roll back Regards ASIM ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Maximum Call Duartion
Thanks Wes Regards From: Wes Sisk (wsisk) <ws...@cisco.com> Sent: Wednesday, January 18, 2017 3:06 AM To: Asim Mekki Basheer Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Maximum Call Duartion That is indeed enforced globally. There is no way to enforce this natively in CUCM. If you have any type of firewall or stateful inspection between CUCM and the gateway and using H.323 then you might look at terminating sessions. You might be able to do an automation with EEM on the gateway. -Wes On Jan 18, 2017, at 12:00 PM, Asim Mekki Basheer <asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote: Hello we have CUCM 7.5 connected to outside With E1 PRI is there any way to set Timer to force disconnect outgoing Calls after 30 Minutes , the only way i found is : CCM go to: CCMAdmin--> Service --> Service Parameter --> Cisco CallManager -Max call duration but this will be applied Globally . Regards ASIM ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Maximum Call Duartion
Hello everyone Any news regarding this Case Thanks ASIM From: Asim Mekki Basheer <asim_...@hotmail.com> Sent: Wednesday, January 18, 2017 3:00 AM To: cisco-voip@puck.nether.net Subject: Maximum Call Duartion Hello we have CUCM 7.5 connected to outside With E1 PRI is there any way to set Timer to force disconnect outgoing Calls after 30 Minutes , the only way i found is : CCM go to: CCMAdmin--> Service --> Service Parameter --> Cisco CallManager -Max call duration but this will be applied Globally . Regards ASIM ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Maximum Call Duartion
Hello we have CUCM 7.5 connected to outside With E1 PRI is there any way to set Timer to force disconnect outgoing Calls after 30 Minutes , the only way i found is : CCM go to: CCMAdmin--> Service --> Service Parameter --> Cisco CallManager -Max call duration but this will be applied Globally . Regards ASIM ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] SSH Access For CUCM 7.5
Hello Everyone we have CUCM 7.5 in our setup, this week we have security assessment for the call manager The consultant requested the below Access to The CUCM to perform scan: 1-Cisco Call Managers and access to ports 22 and 8443. how can we give SSH we have only admin ACCESS for the SSH Thanks ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco ATA 186
Yes allowed since the IP PHONES connected to the same port. Regards ASIM MEKKI From: Lisa Notarianni <lisa.notaria...@scranton.edu> Sent: Wednesday, October 5, 2016 6:23 AM To: Asim Mekki Basheer Subject: RE: [cisco-voip] Cisco ATA 186 Are you sure the IP and port are configured to allow the device to work in the voice VLAN? [Lisa Notarianni White Logo Business Card] From: Asim Mekki Basheer [mailto:asim_...@hotmail.com] Sent: Wednesday, October 05, 2016 9:23 AM To: Lisa Notarianni <lisa.notaria...@scranton.edu>; Ashwani Ranpise <ashw...@ranpise.com>; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco ATA 186 Yes its ATA 186 From: Lisa Notarianni <lisa.notaria...@scranton.edu<mailto:lisa.notaria...@scranton.edu>> Sent: Wednesday, October 5, 2016 6:15 AM To: Asim Mekki Basheer; Ashwani Ranpise; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Subject: RE: [cisco-voip] Cisco ATA 186 I have had this issue but the network configuration did not allow it to register or the device type is different than what you are actually trying to configure. It is a ATA 186 correct? [Lisa Notarianni White Logo Business Card] From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Asim Mekki Basheer Sent: Wednesday, October 05, 2016 9:13 AM To: Ashwani Ranpise <ashw...@ranpise.com<mailto:ashw...@ranpise.com>>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] Cisco ATA 186 please see the attached still showed rejected even after assigned The DN Thanks ASIM From: Ashwani Ranpise <ashw...@ranpise.com<mailto:ashw...@ranpise.com>> Sent: Wednesday, October 5, 2016 5:55 AM To: Asim Mekki Basheer Subject: Re: [cisco-voip] Cisco ATA 186 Asim, I dont see any DN has been assigned. Assign the DN to your ATA-186 device and it will work. Thanks, Ashwani On Wed, Oct 5, 2016 at 8:50 AM, Asim Mekki Basheer <asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote: Hello Everyone we have CCM 7.5 ,recently we faced issue with fax the ATA showed rejected in the call manager we make factory reset the same issue Regards ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco ATA 186
Yes its ATA 186 From: Lisa Notarianni <lisa.notaria...@scranton.edu> Sent: Wednesday, October 5, 2016 6:15 AM To: Asim Mekki Basheer; Ashwani Ranpise; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Cisco ATA 186 I have had this issue but the network configuration did not allow it to register or the device type is different than what you are actually trying to configure. It is a ATA 186 correct? [Lisa Notarianni White Logo Business Card] From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Asim Mekki Basheer Sent: Wednesday, October 05, 2016 9:13 AM To: Ashwani Ranpise <ashw...@ranpise.com>; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco ATA 186 please see the attached still showed rejected even after assigned The DN Thanks ASIM From: Ashwani Ranpise <ashw...@ranpise.com<mailto:ashw...@ranpise.com>> Sent: Wednesday, October 5, 2016 5:55 AM To: Asim Mekki Basheer Subject: Re: [cisco-voip] Cisco ATA 186 Asim, I dont see any DN has been assigned. Assign the DN to your ATA-186 device and it will work. Thanks, Ashwani On Wed, Oct 5, 2016 at 8:50 AM, Asim Mekki Basheer <asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote: Hello Everyone we have CCM 7.5 ,recently we faced issue with fax the ATA showed rejected in the call manager we make factory reset the same issue Regards ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco ATA 186
please find the version in the attached Thanks ASIm From: James Buchanan <james.buchan...@gmail.com> Sent: Wednesday, October 5, 2016 6:16 AM To: Asim Mekki Basheer Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco ATA 186 Hello, Browse to the IP address of the ATA and send the firmware version. I remember having to upgrade beyond the 1.03 firmware version years ago in order to get these to work again. Thanks, James On Wed, Oct 5, 2016 at 8:50 AM, Asim Mekki Basheer <asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote: Hello Everyone we have CCM 7.5 ,recently we faced issue with fax the ATA showed rejected in the call manager we make factory reset the same issue Regards ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco ATA 186
please see the attached still showed rejected even after assigned The DN Thanks ASIM From: Ashwani Ranpise <ashw...@ranpise.com> Sent: Wednesday, October 5, 2016 5:55 AM To: Asim Mekki Basheer Subject: Re: [cisco-voip] Cisco ATA 186 Asim, I dont see any DN has been assigned. Assign the DN to your ATA-186 device and it will work. Thanks, Ashwani On Wed, Oct 5, 2016 at 8:50 AM, Asim Mekki Basheer <asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote: Hello Everyone we have CCM 7.5 ,recently we faced issue with fax the ATA showed rejected in the call manager we make factory reset the same issue Regards ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Cisco ATA 186
Hello Everyone we have CCM 7.5 ,recently we faced issue with fax the ATA showed rejected in the call manager we make factory reset the same issue Regards ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] No ring back Tone For Switched off Mobile
its Working Now , i checked MTP required under CUCM Trunk Configuration
Thanks All
Subject: Re: [cisco-voip] No ring back Tone For Switched off Mobile
To: asim_...@hotmail.com; sreen...@cisco.com
CC: cisco-voip@puck.nether.net
From: adamgfran...@gmail.com
Date: Tue, 24 May 2016 04:22:44 -0400
If you used MTP required, you'll need to ensure that a G711 MTP is
in the MRGL of the SIP Trunk and the trunk is reset. All IPVMS
("built in") MTP's support G711. If that call's still not working,
you'll need to analyze CCM traces and potentially SIP message traces
on the trunk.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/9_0/admin/CUCM_BK_C136FE37_00_cisco-unified-serviceability-administration-90/CUCM_BK_C136FE37_00_cisco-unified-serviceability-administration-guide_chapter_011.html
Servers -> all
Service Group -> Cisco Unified Unified CM
Service -> Cisco CallManager
--
Adam
On 5/24/2016 4:08 AM, Asim Mekki
Basheer wrote:
i have added the below cmd but still not working (
MTP) not checked
Regards
Subject: Re: [cisco-voip] No ring back
Tone For Switched off Mobile
To: sreen...@cisco.com; asim_...@hotmail.com
CC: cisco-voip@puck.nether.net
From: adamgfran...@gmail.com
Date: Mon, 23 May 2016 12:25:48 -0400
Also ->
-Enable Early Offer (MTP if needed) on the SIP profile (CUCM
8.5+) or Effort Early Offer (no MTP) on the SIP Profile
(CUCM 10.5+)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_01.html#CUCM_TP_B8E6026A_00
-MTP Required (any version)
MTP Required limits you to a single codec in the
outbound offer and ties your max permitted calls to the
number of MTP Resources in your MRGL.
Sreekanth's suggestion is the simplest to fix your specific
problem, but early offer usually works better overall with
most Service providers.
HTH,
--
Adam
On 5/23/2016 11:23 AM,
Sreekanth Narayanan (sreenara) wrote:
This happens when the CUBE receives the prompt from
the ITSP over RTP and is not aware of where it has to
stream this prompt because CUCM does Delayed Offer by
default. So Cube doesnt have the phone's IP address.
You can fix this by forcing CUCM to send provisional
acknowöedgement by:
1. putting voice-class sip rel1xx require "100rel" on
the dial peers facing CUCM, and
2. Under sip profile of sip trunk facing CUBE, change
the Rel1xx parameter to Send Prack for all 1xx messages.
Sreekanth
Sent from a
phone.
Original message ----
From: Asim Mekki Basheer <asim_...@hotmail.com>
Date: 5/23/16 4:37 PM (GMT+05:30)
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] No ring back Tone For Switched
off Mobile
Hi
The issue is, when call out to a
Switched off mobile phone, the IP Phone can't hear
the correct ringback tone either Busy Tone nor
Service Provider's Ringtone, it hears normal
Ringback tone same as when the mobile
phone switched on instead
The call flow:
IP Phone -- CUCM -- SIP Trunk-- CUBE --SIP Trunk
-- Service Provider .
(CUCM 7.5, VGW (2921)
Re: [cisco-voip] No ring back Tone For Switched off Mobile
i have added the below cmd but still not working ( MTP) not checked
Regards
Subject: Re: [cisco-voip] No ring back Tone For Switched off Mobile
To: sreen...@cisco.com; asim_...@hotmail.com
CC: cisco-voip@puck.nether.net
From: adamgfran...@gmail.com
Date: Mon, 23 May 2016 12:25:48 -0400
Also ->
-Enable Early Offer (MTP if needed) on the SIP profile (CUCM 8.5+)
or Effort Early Offer (no MTP) on the SIP Profile (CUCM 10.5+)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_01.html#CUCM_TP_B8E6026A_00
-MTP Required (any version)
MTP Required limits you to a single codec in the outbound
offer and ties your max permitted calls to the number of MTP
Resources in your MRGL.
Sreekanth's suggestion is the simplest to fix your specific problem,
but early offer usually works better overall with most Service
providers.
HTH,
--
Adam
On 5/23/2016 11:23 AM, Sreekanth
Narayanan (sreenara) wrote:
This happens when the CUBE receives the prompt from the ITSP
over RTP and is not aware of where it has to stream this prompt
because CUCM does Delayed Offer by default. So Cube doesnt have
the phone's IP address.
You can fix this by forcing CUCM to send provisional
acknowöedgement by:
1. putting voice-class sip rel1xx require "100rel" on the
dial peers facing CUCM, and
2. Under sip profile of sip trunk facing CUBE, change the
Rel1xx parameter to Send Prack for all 1xx messages.
Sreekanth
Sent from a phone.
Original message
From: Asim Mekki Basheer <asim_...@hotmail.com>
Date: 5/23/16 4:37 PM (GMT+05:30)
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] No ring back Tone For Switched off
Mobile
Hi
The issue is, when call out to a
Switched off mobile phone, the IP Phone can't hear the
correct ringback tone either Busy Tone nor Service
Provider's Ringtone, it hears normal Ringback tone same as
when the mobile phone switched on instead
The call flow:
IP Phone -- CUCM -- SIP Trunk-- CUBE --SIP Trunk -- Service
Provider .
(CUCM 7.5, VGW (2921)
Regards
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[cisco-voip] No ring back Tone For Switched off Mobile
Hi The issue is, when call out to a Switched off mobile phone, the IP Phone can't hear the correct ringback tone either Busy Tone nor Service Provider's Ringtone, it hears normal Ringback tone same as when the mobile phone switched on insteadThe call flow:IP Phone -- CUCM -- SIP Trunk-- CUBE --SIP Trunk -- Service Provider . (CUCM 7.5, VGW (2921) Regards ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Conference ISSUE Through SIP Trunk
we are able to call outside through the same SIP Trunk but when we tried to Make conference we got Error message BR From: le...@uoguelph.ca Subject: Re: [cisco-voip] Conference ISSUE Through SIP Trunk Date: Sun, 22 May 2016 10:14:04 -0400 To: asim_...@hotmail.com CC: cisco-voip@puck.nether.net When we upgraded from 7.1 to 9.1 we had a similar issue. It may or may not be related to your issue. Our phones were SCCP and we had a SIP trunk to Nuance Speech Attendant (SA) Phone A would Call SA, then try to transfer the call to Phone B. This simulated the actual transfer of calling SA. And the being transferred. This would work in v7.1 but not in v9.1. After working with Cisco, turns out there was a parameter on SA that needed setting. I can't recall which. I can look it up next week. Sent from my iPhone On May 22, 2016, at 10:04 AM, Asim Mekki Basheer <asim_...@hotmail.com> wrote: Hi All,we have SIP Trunk when we called External partyI am getting this error message on the phone "No participant info"when pressing the join softkey. Here's the steps:1>A called B2>A placed B on hold3>A called C4>A pressed "Join" softkey. Getting "No participant info" and "invalidconference participant" CCM 7.5IP Phone 7945 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Conference ISSUE Through SIP Trunk
Hi All,we have SIP Trunk when we called External partyI am getting this error message on the phone "No participant info"when pressing the join softkey. Here's the steps:1>A called B2>A placed B on hold3>A called C4>A pressed "Join" softkey. Getting "No participant info" and "invalidconference participant" CCM 7.5IP Phone 7945 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco CUCM 7 SMTP issue
yes its allowed from Exchange side From: ryanh...@outlook.com To: asim_...@hotmail.com CC: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco CUCM 7 SMTP issue Date: Wed, 11 May 2016 09:45:18 + Have you also made sure the IP address of CUCM is an allowed mail relay on your Exchange server? Thanks, Ryan On May 11, 2016, at 4:01 AM, Asim Mekki Basheer <asim_...@hotmail.com> wrote: we have Cisco CUCM 7 we configured SMTP to send email in certain Alert, the problem that in From RTMT tool showed that email sent to my email but idint receive any email i checked firewall is opened toward exchange server port 25 , from CLI how can we test the port connectivity to exchange server (telnet command not available) Thanks ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Cisco CUCM 7 SMTP issue
we have Cisco CUCM 7 we configured SMTP to send email in certain Alert, the problem that in From RTMT tool showed that email sent to my email but idint receive any email i checked firewall is opened toward exchange server port 25 , from CLI how can we test the port connectivity to exchange server (telnet command not available) Thanks___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
