Re: [cisco-voip] Nuance UCCE Alternative for ASR/TTS
Andrew, Are you willing to share your code? Thanks, On Thu, Jul 9, 2015 at 12:36 PM, Andrew Grech agrec...@gmail.com wrote: Just the other night I got bord and made my own app for this. Note will not go into production but was fun. Ccx takes voice recording and stores as wav Ccx posts recording to server using api step my server converts wav then uploads to googles api. My app returns OK to ccx Ccx makes a get request for the speech to text result stored on the server. On 9 Jul 2015 1:20 pm, Ryan Burtch rburt...@gmail.com wrote: Matt is right. There is another product that will work, but I wouldn't recommend it for production. It's called Aumtech and it uses an MRCP connection to Microsoft Speech Server as the ASR/TTS engine, which is significantly cheaper than Nuance. That said, it's not supported, so it's really only good for lab environment. Sincerely, Ryan Burtch On Wed, Jul 8, 2015 at 11:07 PM, Matthew Saskin msas...@gmail.com wrote: Nuance is the only ASR/TTS platform officially compatible with CVP. ref: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_5/reference/guide/CCVP_BK_16BFCC00_00_1005-bom/CCVP_BK_16BFCC00_00_1005-bom_chapter_00.html Matthew Saskin msas...@gmail.com 203-253-9571 On Wed, Jul 8, 2015 at 12:33 PM, Brian Palmer bpal...@ctipath.com wrote: Is there an alternative product that is not a Nuance product that can be used for ASR/TTS in the Cisco UCCE world? Thank you, Brian Palmer bpal...@ctipath.com Deployment Engineer CtiPath Communications Ph. (919) 590-9297 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Finesse customisations - feedback
Abhiram, Please have a look at the discussion on the community. https://communities.cisco.com/thread/51226 this list was set up ate the UCCE Tech Summit in Amsterdam, and has been discussed with Ted Phipps with the whole group there. Also please ask your question in that thread or the community, as that is the place where ATP Partners, will look, as not all of them are subscribed to a list like this. Thanks, Erik Goppel Technical Consultant Unified Communications Dimension Data Netherlands On Tue, Apr 14, 2015 at 4:57 AM, Abhiram Kramadhati (akramadh) akram...@cisco.com wrote: Hi all, Have received good amount of feedback about Finesse and some of the features. We are currently working on this and in that regard, would appreciate some feedback on this from your experience from the field: *Which are the most common customisations you have been asked from customers when you are trying to deploy Finesse? - a customisation need not be a new gadget integrating to another server. It could just be modifying out-of-the-box Finesse behaviour. * If you have got some time and if you have something to share about this, please drop me a line at *akram...@cisco.com akram...@cisco.com* Thanks in advance! *Abhiram Kramadhati* Technical Solutions Manager Customer Solutions Success team, CBABU akram...@cisco.com Phone: *+61 2 8446 6257 %2B61%202%208446%206257* CCIE Voice - 40065 *Cisco Systems Australia Pty Limited* The Forum 201 Pacific Highway 2065 St Leonards Australia Cisco.com http://www.cisco.com/web/AU/ http://wwwin.cisco.com/marketing/corporate/brand/intelbrand/brandstrat/signature/Insert%20your%20LinkedIn%20link Think before you print. This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message. Please click here http://www.cisco.com/web/about/doing_business/legal/cri/index.html for Company Registration Information. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Documenting a Cisco ICM Script
You can print the script to a pdf file. It still sucks, but at least you don't need to make screenshots. And you are able to edit it, to comment on certain nodes if you want. If you find a better way, let us know. Erik goppel Op 19 mrt. 2015 19:06 schreef Ryan Burtch rburt...@gmail.com: I still need this for ICM :( Sincerely, Ryan Burtch On Wed, Mar 18, 2015 at 9:20 PM, Hamu Ebiso hebiso2...@hotmail.com wrote: What is really amazing offer. I really need that. Thank you Sent from my Verizon Wireless 4G LTE smartphone Original message From: Tanner Ezell tanner.ez...@gmail.com Date: 03/18/2015 12:09 PM (GMT-06:00) To: Matthew Loraditch mloradi...@heliontechnologies.com Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Documenting a Cisco ICM Script For anyone interested shoot me an email off-list for access to a private beta (NDA required) coming up! On Wed, Mar 18, 2015 at 10:05 AM, Matthew Loraditch mloradi...@heliontechnologies.com wrote: That would be amazing… Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook https://www.facebook.com/heliontech?ref=hl | Twitter https://twitter.com/HelionTech | LinkedIn https://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+ https://plus.google.com/+Heliontechnologies/posts *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Anthony Holloway *Sent:* Wednesday, March 18, 2015 1:02 PM *To:* Tanner Ezell; Walenta, Philip *Cc:* cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] Documenting a Cisco ICM Script Uh, hell yes Tanner! Got a sample to share? On Wed, Mar 18, 2015 at 11:53 AM Tanner Ezell tanner.ez...@gmail.com wrote: Just curious to poke the hornets nest here. Would anyone be interested in such a solution for UCCX scripts? (I'm talking about Visio file generation [including full step configuration information], not screen shots of Steps..) On Wed, Mar 18, 2015 at 8:35 AM, Walenta, Philip philip.wale...@polycom.com wrote: Years ago when I was doing a bunch of ICM I begged Cisco for a JSON or XML export or something for the scripts. Screenshots is still the only method of which I am aware. *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Terry Oakley *Sent:* Wednesday, March 18, 2015 10:33 AM *To:* Ryan Burtch; cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] Documenting a Cisco ICM Script I echo that.. trying to document those scripts has been a challenge to say the least. *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net cisco-voip-boun...@puck.nether.net] *On Behalf Of *Ryan Burtch *Sent:* March 18, 2015 9:19 AM *To:* cisco-voip@puck.nether.net *Subject:* [cisco-voip] Documenting a Cisco ICM Script *All*: Does anyone know of a good way to document a Cisco ICM script? All I do today is take a boat load of screen shots and add comments to them. Just wanted to know if anyone has a better system. Sincerely, Ryan Burtch ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CLI command to pull hunt groups?
Gary, Please share on the list, or unicast to me, if you would? Thanks, Erik Goppel On Thu, Mar 27, 2014 at 10:53 AM, Gary Parker g.j.par...@lboro.ac.ukwrote: On 25 Mar 2014, at 19:54, Scott Voll svoll.v...@gmail.com wrote: Thanks for getting me going in the right direction Ryan. Found this great blog: http://www.ucguerrilla.com/2012/03/cucm-sql-queries-series.html Command worked great for us: run sql select lg.name as LineGroup, n.dnorpattern, dhd.hlog from linegroup as lg inner join linegroupnumplanmap as lgmap on lgmap.fklinegroup=lg.pkid inner join numplan as n on lgmap.fknumplan = n.pkid inner join devicenumplanmap as dmap on dmap.fknumplan=n.pkid inner join device as d on dmap.fkdevice=d.pkid inner join devicehlogdynamic as dhd on dhd.fkdevice=d.pkid order by lg. name We ran up a quick CGI script to display this sort of information for hunt groups on our system so that managers can see their respective groups' status. Screen shot here: http://delphium.lboro.ac.uk/Hunt_Group.jpg It also shows if the DN in question is logged in via Extension Mobility or not (more for my benefit than the managers'). I'd be happy to share the code if anyone's interested. --- /-Gary Parker--f--\ | Unified Communications Service Manager | n Loughborough University IT Services | | Tel: +441509635635 Mob: +447989172258 o | http://delphium.lboro.ac.uk/pubkey.txt | \r--d-/ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
