Re: [cisco-voip] CAD to Finesse Utility

2020-06-08 Thread Matthew Loraditch 
Go figure this would be the customer with no custom reason codes, no custom 
workflows and one special field in enterprise data.  I think I’ll just handle 
that manually. :P


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip  On Behalf Of Matthew 
Loraditch
Sent: Monday, June 8, 2020 12:08 AM
To: Charles Goldsmith 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] CAD to Finesse Utility

[EXTERNAL]

Thanks. I don’t remember how much this customer has configured so we’ll see as 
I work though it tomorrow and make a call

Get Outlook for iOS<https://aka.ms/o0ukef>

Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
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From: Charles Goldsmith mailto:w...@woka.us>>
Sent: Monday, June 8, 2020 12:05:28 AM
To: Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>>
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> 
mailto:cisco-voip@puck.nether.net>>
Subject: Re: [cisco-voip] CAD to Finesse Utility

[EXTERNAL]

A few months ago, I had contacted the author, Ryan, about 12.0 support, this 
was his reply:

"I haven’t updated the tool since the initial release. It may work, or at least 
get some of the configuration migrated over. It all depends on whether the 
Finesse API has changed since the version I wrote against vs 12.0. I’d try it 
in the lab first and see. Whatever config it migrates is config you don’t have 
to migrate and the rest you can do manually…



HTH."



Customer I was working with chose not to try it, and we migrated manually.



On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It 
says it doesn’t work in 11.5 but no mention of 12.  I’m guessing not, but if 
anyone has unofficially used it, you will save me some time writing a ton of 
junk down!

Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
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Re: [cisco-voip] CAD to Finesse Utility

2020-06-07 Thread Matthew Loraditch 
Thanks. I don’t remember how much this customer has configured so we’ll see as 
I work though it tomorrow and make a call

Get Outlook for iOS<https://aka.ms/o0ukef>

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

From: Charles Goldsmith 
Sent: Monday, June 8, 2020 12:05:28 AM
To: Matthew Loraditch 
Cc: cisco-voip@puck.nether.net 
Subject: Re: [cisco-voip] CAD to Finesse Utility


[EXTERNAL]


A few months ago, I had contacted the author, Ryan, about 12.0 support, this 
was his reply:

"I haven’t updated the tool since the initial release. It may work, or at least 
get some of the configuration migrated over. It all depends on whether the 
Finesse API has changed since the version I wrote against vs 12.0. I’d try it 
in the lab first and see. Whatever config it migrates is config you don’t have 
to migrate and the rest you can do manually…



HTH."


Customer I was working with chose not to try it, and we migrated manually.


On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch 
mailto:mloradi...@heliontechnologies.com>> 
wrote:

Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It 
says it doesn’t work in 11.5 but no mention of 12.  I’m guessing not, but if 
anyone has unofficially used it, you will save me some time writing a ton of 
junk down!


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>|  
e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>
[Helion Technologies]<http://www.heliontechnologies.com/>
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
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Re: [cisco-voip] CAD to Finesse Utility

2020-06-07 Thread Charles Goldsmith 
A few months ago, I had contacted the author, Ryan, about 12.0 support,
this was his reply:

"I haven’t updated the tool since the initial release. It may work, or at
least get some of the configuration migrated over. It all depends on
whether the Finesse API has changed since the version I wrote against vs
12.0. I’d try it in the lab first and see. Whatever config it migrates is
config you don’t have to migrate and the rest you can do manually…



HTH."


Customer I was working with chose not to try it, and we migrated manually.



On Sun, Jun 7, 2020 at 10:14 PM Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:

> Does anyone know if this will still work on an upgrade from 10.6 to 12.0?
> It says it doesn’t work in 11.5 but no mention of 12.  I’m guessing not,
> but if anyone has unofficially used it, you will save me some time writing
> a ton of junk down!
>
> Matthew Loraditch​
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com*   |
> e: *mloradi...@heliontechnologies.com* 
> [image: Helion Technologies] 
> [image: Facebook] 
> [image: Twitter] 
> [image: LinkedIn] 
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[cisco-voip] CAD to Finesse Utility

2020-06-07 Thread Matthew Loraditch 
Does anyone know if this will still work on an upgrade from 10.6 to 12.0? It 
says it doesn't work in 11.5 but no mention of 12.  I'm guessing not, but if 
anyone has unofficially used it, you will save me some time writing a ton of 
junk down!

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
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