[cisco-voip] Extension Mobility login is unavailable (23)
Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Extension Mobility login is unavailable (23)
Is the phone subscribed to the Extension Mobility Service? Is Extension Mobility capabilities enabled on the phone that the user is trying to log into? From: leslie.me...@lvs1.com To: cisco-voip@puck.nether.net Date: Thu, 27 Nov 2014 16:21:59 + Subject: [cisco-voip] Extension Mobility login is unavailable (23) Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Extension Mobility login is unavailable (23)
Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Thursday, November 27, 2014 8:31 AM To: Leslie Meade; cisco-voip cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23) Is the phone subscribed to the Extension Mobility Service? Is Extension Mobility capabilities enabled on the phone that the user is trying to log into? From: leslie.me...@lvs1.commailto:leslie.me...@lvs1.com To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Date: Thu, 27 Nov 2014 16:21:59 + Subject: [cisco-voip] Extension Mobility login is unavailable (23) Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Extension Mobility login is unavailable (23)
Any database replication issues at the moment? Are the phones still able to resolve the address of the TFTP server at the moment (either by IP address or hostname) Is the URL that you are specifying in the Extension Mobility Service still valid and resolvable by the phones? Thanks, Ryan From: leslie.me...@lvs1.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23) Date: Thu, 27 Nov 2014 16:31:57 + Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well. From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Thursday, November 27, 2014 8:31 AM To: Leslie Meade; cisco-voip cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23) Is the phone subscribed to the Extension Mobility Service? Is Extension Mobility capabilities enabled on the phone that the user is trying to log into? From: leslie.me...@lvs1.com To: cisco-voip@puck.nether.net Date: Thu, 27 Nov 2014 16:21:59 + Subject: [cisco-voip] Extension Mobility login is unavailable (23) Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Extension Mobility login is unavailable (23)
Hi, If you are not actually using EMCC then un-check the related box. May be Home Cluster? - I am not in front of a CUCM GUI to check right now but on the user page it will stand out when you look for something EMCC related. Hope it helps Dave On Thu, Nov 27, 2014 at 4:39 PM, Ryan Huff ryanh...@outlook.com wrote: Any database replication issues at the moment? Are the phones still able to resolve the address of the TFTP server at the moment (either by IP address or hostname) Is the URL that you are specifying in the Extension Mobility Service still valid and resolvable by the phones? Thanks, Ryan -- From: leslie.me...@lvs1.com To: ryanh...@outlook.com; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23) Date: Thu, 27 Nov 2014 16:31:57 + Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well. *From:* Ryan Huff [mailto:ryanh...@outlook.com] *Sent:* Thursday, November 27, 2014 8:31 AM *To:* Leslie Meade; cisco-voip cisco-voip@puck.nether.net *Subject:* RE: [cisco-voip] Extension Mobility login is unavailable (23) Is the phone subscribed to the Extension Mobility Service? Is Extension Mobility capabilities enabled on the phone that the user is trying to log into? -- From: leslie.me...@lvs1.com To: cisco-voip@puck.nether.net Date: Thu, 27 Nov 2014 16:21:59 + Subject: [cisco-voip] Extension Mobility login is unavailable (23) Client is getting this error when they try to use EM. The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? I have restarted the EM service in the cluster and it was working before hand. Cheers Leslie ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
