Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-23 Thread Erick Wellnitz
According to TAC CM will try to allocate a non-trusted MTP if it fails to
allocate a TRP/MTP.

SR: 630004281 in case any Cisco people would like to take a look.



On Tue, Apr 22, 2014 at 7:29 PM, Anthony Holloway 
avholloway+cisco-v...@gmail.com wrote:

 Wouldn't setting it to false, cause it to not be required, and thus break
 your VPN solution when it isn't invoked?


 On Tue, Apr 22, 2014 at 4:16 PM, Erick Wellnitz 
 ewellnitzv...@gmail.comwrote:

 After collecting traces and sending them off to TAC, we found that the Fail
 Call If Trusted Relay Point Allocation Fails
 https://10.2.146.20/ccmadmin/serviceParamEdit.do?server=63a3b20b-c06e-4957-a9be-9f98feb64114service=0showall=true#[image:
 Required Field]  service parameter was set to true.

 It seems to be working properly after changing this to false.


 On Fri, Apr 18, 2014 at 11:12 AM, Justin Steinberg 
 jsteinb...@gmail.comwrote:

 Any change device mobility could be in play for this user changing the
 device pool/region ?


 On Fri, Apr 18, 2014 at 11:12 AM, Brian Meade bmead...@vt.edu wrote:

 There's some scenarios where you do not get a media resource list
 exhausted alert.  One scenario is where the CCM service has an incorrect
 count of available resources and you just see the MTP fail to send an
 OpenReceiveChannelAck or send one saying it failed to open a port.  In that
 case, CUCM didn't think the media resources were actually exhausted so no
 alert.

 We'll need to see CCM traces for one of these calls to see what is
 actually happening.  Have you tried resetting the MTP?

 Brian


 On Fri, Apr 18, 2014 at 10:55 AM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Ryan,

 When you mention stuck sessions do you mean x number of stuck sessions
 preventing further allocation of resources or this particular device has a
 stuck session?

 If it were the first scenario, wouldn't I get a media list exhausted
 alert from RTMT?




 On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to
 the user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 I have a VPN phones configured to use a trused relay point in order
 to provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation
 failure.  This was the only phone trying ot utilize this MTP and is
 identical to other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-22 Thread Anthony Holloway
Wouldn't setting it to false, cause it to not be required, and thus break
your VPN solution when it isn't invoked?


On Tue, Apr 22, 2014 at 4:16 PM, Erick Wellnitz ewellnitzv...@gmail.comwrote:

 After collecting traces and sending them off to TAC, we found that the Fail
 Call If Trusted Relay Point Allocation Fails
 https://10.2.146.20/ccmadmin/serviceParamEdit.do?server=63a3b20b-c06e-4957-a9be-9f98feb64114service=0showall=true#[image:
 Required Field]  service parameter was set to true.

 It seems to be working properly after changing this to false.


 On Fri, Apr 18, 2014 at 11:12 AM, Justin Steinberg 
 jsteinb...@gmail.comwrote:

 Any change device mobility could be in play for this user changing the
 device pool/region ?


 On Fri, Apr 18, 2014 at 11:12 AM, Brian Meade bmead...@vt.edu wrote:

 There's some scenarios where you do not get a media resource list
 exhausted alert.  One scenario is where the CCM service has an incorrect
 count of available resources and you just see the MTP fail to send an
 OpenReceiveChannelAck or send one saying it failed to open a port.  In that
 case, CUCM didn't think the media resources were actually exhausted so no
 alert.

 We'll need to see CCM traces for one of these calls to see what is
 actually happening.  Have you tried resetting the MTP?

 Brian


 On Fri, Apr 18, 2014 at 10:55 AM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Ryan,

 When you mention stuck sessions do you mean x number of stuck sessions
 preventing further allocation of resources or this particular device has a
 stuck session?

 If it were the first scenario, wouldn't I get a media list exhausted
 alert from RTMT?




 On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to
 the user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order
 to provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation
 failure.  This was the only phone trying ot utilize this MTP and is
 identical to other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-21 Thread Erick Wellnitz
MTP looks fine.  No stuck sessions.  Test calls connect and release as
expcted.

I'll have to wait until we get another report to pull new traces.


On Fri, Apr 18, 2014 at 2:20 PM, Erick Wellnitz ewellnitzv...@gmail.comwrote:


 The entire scenario is the phone worked for several weeks via VPN.  It
 stopped working so the user brought it back for us to troubleshoot.  These
 are non-technical users which I'm not excited about but I digress.

 Plugged it into the internet GW at the office and it worked perfect.  Sent
 it back to the user and it worked for 3 days.

 The users don't have access to change anything in the system but we have
 way too many people with admin access that I suppose someone could be
 changing this phone without realizing it.

 I'm out of the office until Monday. I'll check the MTP and review the
 traces then.


 On Fri, Apr 18, 2014 at 11:12 AM, Justin Steinberg 
 jsteinb...@gmail.comwrote:

 Any change device mobility could be in play for this user changing the
 device pool/region ?


 On Fri, Apr 18, 2014 at 11:12 AM, Brian Meade bmead...@vt.edu wrote:

 There's some scenarios where you do not get a media resource list
 exhausted alert.  One scenario is where the CCM service has an incorrect
 count of available resources and you just see the MTP fail to send an
 OpenReceiveChannelAck or send one saying it failed to open a port.  In that
 case, CUCM didn't think the media resources were actually exhausted so no
 alert.

 We'll need to see CCM traces for one of these calls to see what is
 actually happening.  Have you tried resetting the MTP?

 Brian


 On Fri, Apr 18, 2014 at 10:55 AM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Ryan,

 When you mention stuck sessions do you mean x number of stuck sessions
 preventing further allocation of resources or this particular device has a
 stuck session?

 If it were the first scenario, wouldn't I get a media list exhausted
 alert from RTMT?




 On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to
 the user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order
 to provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation
 failure.  This was the only phone trying ot utilize this MTP and is
 identical to other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-18 Thread Ryan Ratliff (rratliff)
Stuck sessions on the MTP perhaps or leaked calls in UCM?

You're going to have to dig into traces to confirm.

-Ryan

On Apr 17, 2014, at 10:52 PM, Erick Wellnitz 
ewellnitzv...@gmail.commailto:ewellnitzv...@gmail.com wrote:

Well, identical except for MAC and description.

It worked for three days now it fails.  The last successful call allocated the 
MTP without issue.

I personally tested it a dozen or so times before giving it back to the user.


On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
ewellnitzv...@gmail.commailto:ewellnitzv...@gmail.com wrote:
Super copy identical.


On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
rratl...@cisco.commailto:rratl...@cisco.com wrote:
47 = codec mismatch

Is it _really_ identical?

-Ryan

On Apr 17, 2014, at 4:02 PM, Erick Wellnitz 
ewellnitzv...@gmail.commailto:ewellnitzv...@gmail.com wrote:

I have a VPN phones configured to use a trused relay point in order to provide 
connectivity to other VPN phones.

One of the phones gets fast busy and traces show MTP allocation failure.  This 
was the only phone trying ot utilize this MTP and is identical to other VPN 
phones that work as expected.

Any ideas?


Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-18 Thread Erick Wellnitz
Ryan,

When you mention stuck sessions do you mean x number of stuck sessions
preventing further allocation of resources or this particular device has a
stuck session?

If it were the first scenario, wouldn't I get a media list exhausted alert
from RTMT?




On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) rratl...@cisco.com
 wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to the
 user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
 ewellnitzv...@gmail.comwrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order to
 provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation failure.
  This was the only phone trying ot utilize this MTP and is identical to
 other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-18 Thread Brian Meade
There's some scenarios where you do not get a media resource list exhausted
alert.  One scenario is where the CCM service has an incorrect count of
available resources and you just see the MTP fail to send an
OpenReceiveChannelAck or send one saying it failed to open a port.  In that
case, CUCM didn't think the media resources were actually exhausted so no
alert.

We'll need to see CCM traces for one of these calls to see what is actually
happening.  Have you tried resetting the MTP?

Brian


On Fri, Apr 18, 2014 at 10:55 AM, Erick Wellnitz ewellnitzv...@gmail.comwrote:

 Ryan,

 When you mention stuck sessions do you mean x number of stuck sessions
 preventing further allocation of resources or this particular device has a
 stuck session?

 If it were the first scenario, wouldn't I get a media list exhausted alert
 from RTMT?




 On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to the
 user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
 ewellnitzv...@gmail.comwrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order to
 provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation
 failure.  This was the only phone trying ot utilize this MTP and is
 identical to other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-18 Thread Justin Steinberg
Any change device mobility could be in play for this user changing the
device pool/region ?


On Fri, Apr 18, 2014 at 11:12 AM, Brian Meade bmead...@vt.edu wrote:

 There's some scenarios where you do not get a media resource list
 exhausted alert.  One scenario is where the CCM service has an incorrect
 count of available resources and you just see the MTP fail to send an
 OpenReceiveChannelAck or send one saying it failed to open a port.  In that
 case, CUCM didn't think the media resources were actually exhausted so no
 alert.

 We'll need to see CCM traces for one of these calls to see what is
 actually happening.  Have you tried resetting the MTP?

 Brian


 On Fri, Apr 18, 2014 at 10:55 AM, Erick Wellnitz 
 ewellnitzv...@gmail.comwrote:

 Ryan,

 When you mention stuck sessions do you mean x number of stuck sessions
 preventing further allocation of resources or this particular device has a
 stuck session?

 If it were the first scenario, wouldn't I get a media list exhausted
 alert from RTMT?




 On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to
 the user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz ewellnitzv...@gmail.com
  wrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order to
 provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation
 failure.  This was the only phone trying ot utilize this MTP and is
 identical to other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-18 Thread Erick Wellnitz
The entire scenario is the phone worked for several weeks via VPN.  It
stopped working so the user brought it back for us to troubleshoot.  These
are non-technical users which I'm not excited about but I digress.

Plugged it into the internet GW at the office and it worked perfect.  Sent
it back to the user and it worked for 3 days.

The users don't have access to change anything in the system but we have
way too many people with admin access that I suppose someone could be
changing this phone without realizing it.

I'm out of the office until Monday. I'll check the MTP and review the
traces then.


On Fri, Apr 18, 2014 at 11:12 AM, Justin Steinberg jsteinb...@gmail.comwrote:

 Any change device mobility could be in play for this user changing the
 device pool/region ?


 On Fri, Apr 18, 2014 at 11:12 AM, Brian Meade bmead...@vt.edu wrote:

 There's some scenarios where you do not get a media resource list
 exhausted alert.  One scenario is where the CCM service has an incorrect
 count of available resources and you just see the MTP fail to send an
 OpenReceiveChannelAck or send one saying it failed to open a port.  In that
 case, CUCM didn't think the media resources were actually exhausted so no
 alert.

 We'll need to see CCM traces for one of these calls to see what is
 actually happening.  Have you tried resetting the MTP?

 Brian


 On Fri, Apr 18, 2014 at 10:55 AM, Erick Wellnitz ewellnitzv...@gmail.com
  wrote:

 Ryan,

 When you mention stuck sessions do you mean x number of stuck sessions
 preventing further allocation of resources or this particular device has a
 stuck session?

 If it were the first scenario, wouldn't I get a media list exhausted
 alert from RTMT?




 On Fri, Apr 18, 2014 at 7:36 AM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

  Stuck sessions on the MTP perhaps or leaked calls in UCM?

  You're going to have to dig into traces to confirm.

 -Ryan

  On Apr 17, 2014, at 10:52 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

  Well, identical except for MAC and description.

  It worked for three days now it fails.  The last successful call
 allocated the MTP without issue.

  I personally tested it a dozen or so times before giving it back to
 the user.


 On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz 
 ewellnitzv...@gmail.com wrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order
 to provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation
 failure.  This was the only phone trying ot utilize this MTP and is
 identical to other VPN phones that work as expected.

 Any ideas?


 Thanks!


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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-17 Thread Ryan Ratliff (rratliff)
47 = codec mismatch

Is it _really_ identical? 

-Ryan

On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote:

I have a VPN phones configured to use a trused relay point in order to provide 
connectivity to other VPN phones.
 
One of the phones gets fast busy and traces show MTP allocation failure.  This 
was the only phone trying ot utilize this MTP and is identical to other VPN 
phones that work as expected.
 
Any ideas?
 
 
Thanks!
 
 
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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-17 Thread Erick Wellnitz
Super copy identical.


On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) rratl...@cisco.com
 wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order to
 provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation failure.
  This was the only phone trying ot utilize this MTP and is identical to
 other VPN phones that work as expected.

 Any ideas?


 Thanks!


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 cisco-voip@puck.nether.net
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Re: [cisco-voip] MTP allocation failure - CDDR cause code 47

2014-04-17 Thread Erick Wellnitz
Well, identical except for MAC and description.

It worked for three days now it fails.  The last successful call allocated
the MTP without issue.

I personally tested it a dozen or so times before giving it back to the
user.


On Thu, Apr 17, 2014 at 9:45 PM, Erick Wellnitz ewellnitzv...@gmail.comwrote:

 Super copy identical.


 On Thu, Apr 17, 2014 at 4:33 PM, Ryan Ratliff (rratliff) 
 rratl...@cisco.com wrote:

 47 = codec mismatch

 Is it _really_ identical?

 -Ryan

 On Apr 17, 2014, at 4:02 PM, Erick Wellnitz ewellnitzv...@gmail.com
 wrote:

 I have a VPN phones configured to use a trused relay point in order to
 provide connectivity to other VPN phones.

 One of the phones gets fast busy and traces show MTP allocation failure.
  This was the only phone trying ot utilize this MTP and is identical to
 other VPN phones that work as expected.

 Any ideas?


 Thanks!


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