Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-19 Thread Mark H. Turpin 
Lelio,

Your partner can immediately assign new admins if staff changes occur within 
the partner organization.

We typically assign 4 people as customer admins so various folks can be 
available to assist, and it prevents a spof.


—
Mark Turpin
Contact me on Cisco WebEx Teams:
mtur...@covene.com<mailto:mtur...@covene.com> / +1-314-297-0770


From: cisco-voip  On Behalf Of Lelio 
Fulgenzi
Sent: Monday, March 18, 2019 5:03 PM
To: Charles Goldsmith 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] Webex Control Hub Question (SSO and External 
Administrators)

*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***
Exactly!

I’m waiting for confirmation that a single paid account is valid. This will be 
my recommended approach.

We don’t always have the same partner and their staff could change, etc. Etc.
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=01%7C01%7Cmturpin%40covene.com%7C92a78c5be8b54be44b3808d6abed958d%7C575b0cc755204e999cb37affbf511f45%7C1&sdata=tXiPpDb8tOlX7WBqLqtPwlXzX6ehPR7FWPEcRK5xOl0%3D&reserved=0>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Mar 18, 2019, at 5:00 PM, Charles Goldsmith 
mailto:wo...@justfamily.org>> wrote:
True, but when you are the partner and your SSO is unavailable :)

On Mon, Mar 18, 2019 at 3:59 PM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Your Cisco partner can have external admin accounts for your org to disable SSO 
if needed as well.

On Mon, Mar 18, 2019 at 4:16 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

OK - Here's a chicken and egg question.

Unlike with Webex legacy admin console, when you enable SSO on Control Hub, 
everyone uses it, including administrators accessing Control Hub itself.

If SSO breaks, what happens? The only thing I see is asking Cisco to disable it 
and you then login using a previously defined administrator account that was 
activated before SSO was configured and hope you remember the old password.

The only other option I can see is using an external administrator account, 
which can only be a paid account. This means, collaborating with other 
organizations to reciprocally provide each other an account, or going out and 
buying a one-off teams account for $25/mo.

What are others doing out there?

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca><mailto:le...@uoguelph.ca<mailto:le...@uoguelph.ca>>

www.uoguelph.ca/ccs<https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=01%7C01%7Cmturpin%40covene.com%7C92a78c5be8b54be44b3808d6abed958d%7C575b0cc755204e999cb37affbf511f45%7C1&sdata=tXiPpDb8tOlX7WBqLqtPwlXzX6ehPR7FWPEcRK5xOl0%3D&reserved=0><http://www.uoguelph.ca/ccs<https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=01%7C01%7Cmturpin%40covene.com%7C92a78c5be8b54be44b3808d6abed958d%7C575b0cc755204e999cb37affbf511f45%7C1&sdata=tXiPpDb8tOlX7WBqLqtPwlXzX6ehPR7FWPEcRK5xOl0%3D&reserved=0>>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Lelio Fulgenzi 
Exactly!

I’m waiting for confirmation that a single paid account is valid. This will be 
my recommended approach.

We don’t always have the same partner and their staff could change, etc. Etc.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Mar 18, 2019, at 5:00 PM, Charles Goldsmith 
mailto:wo...@justfamily.org>> wrote:

True, but when you are the partner and your SSO is unavailable :)

On Mon, Mar 18, 2019 at 3:59 PM Brian Meade 
mailto:bmead...@vt.edu>> wrote:
Your Cisco partner can have external admin accounts for your org to disable SSO 
if needed as well.

On Mon, Mar 18, 2019 at 4:16 PM Lelio Fulgenzi 
mailto:le...@uoguelph.ca>> wrote:

OK - Here's a chicken and egg question.

Unlike with Webex legacy admin console, when you enable SSO on Control Hub, 
everyone uses it, including administrators accessing Control Hub itself.

If SSO breaks, what happens? The only thing I see is asking Cisco to disable it 
and you then login using a previously defined administrator account that was 
activated before SSO was configured and hope you remember the old password.

The only other option I can see is using an external administrator account, 
which can only be a paid account. This means, collaborating with other 
organizations to reciprocally provide each other an account, or going out and 
buying a one-off teams account for $25/mo.

What are others doing out there?

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca>

www.uoguelph.ca/ccs | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Charles Goldsmith 
True, but when you are the partner and your SSO is unavailable :)

On Mon, Mar 18, 2019 at 3:59 PM Brian Meade  wrote:

> Your Cisco partner can have external admin accounts for your org to
> disable SSO if needed as well.
>
> On Mon, Mar 18, 2019 at 4:16 PM Lelio Fulgenzi  wrote:
>
>>
>> OK - Here's a chicken and egg question.
>>
>> Unlike with Webex legacy admin console, when you enable SSO on Control
>> Hub, everyone uses it, including administrators accessing Control Hub
>> itself.
>>
>> If SSO breaks, what happens? The only thing I see is asking Cisco to
>> disable it and you then login using a previously defined administrator
>> account that was activated before SSO was configured and hope you remember
>> the old password.
>>
>> The only other option I can see is using an external administrator
>> account, which can only be a paid account. This means, collaborating with
>> other organizations to reciprocally provide each other an account, or going
>> out and buying a one-off teams account for $25/mo.
>>
>> What are others doing out there?
>>
>> Lelio
>>
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst
>> Computing and Communications Services | University of Guelph
>> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
>> N1G 2W1
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>>
>> www.uoguelph.ca/ccs | @UofGCCS on Instagram,
>> Twitter and Facebook
>>
>> [University of Guelph Cornerstone with Improve Life tagline]
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
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Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Brian Meade 
Your Cisco partner can have external admin accounts for your org to disable
SSO if needed as well.

On Mon, Mar 18, 2019 at 4:16 PM Lelio Fulgenzi  wrote:

>
> OK - Here's a chicken and egg question.
>
> Unlike with Webex legacy admin console, when you enable SSO on Control
> Hub, everyone uses it, including administrators accessing Control Hub
> itself.
>
> If SSO breaks, what happens? The only thing I see is asking Cisco to
> disable it and you then login using a previously defined administrator
> account that was activated before SSO was configured and hope you remember
> the old password.
>
> The only other option I can see is using an external administrator
> account, which can only be a paid account. This means, collaborating with
> other organizations to reciprocally provide each other an account, or going
> out and buying a one-off teams account for $25/mo.
>
> What are others doing out there?
>
> Lelio
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram,
> Twitter and Facebook
>
> [University of Guelph Cornerstone with Improve Life tagline]
>
> ___
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Charles Goldsmith 
Ask Cisco to disable SSO if you run into an issue, yes, it's happened to us
once and we had to get it disabled.  :)


On Mon, Mar 18, 2019 at 3:16 PM Lelio Fulgenzi  wrote:

>
> OK - Here's a chicken and egg question.
>
> Unlike with Webex legacy admin console, when you enable SSO on Control
> Hub, everyone uses it, including administrators accessing Control Hub
> itself.
>
> If SSO breaks, what happens? The only thing I see is asking Cisco to
> disable it and you then login using a previously defined administrator
> account that was activated before SSO was configured and hope you remember
> the old password.
>
> The only other option I can see is using an external administrator
> account, which can only be a paid account. This means, collaborating with
> other organizations to reciprocally provide each other an account, or going
> out and buying a one-off teams account for $25/mo.
>
> What are others doing out there?
>
> Lelio
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram,
> Twitter and Facebook
>
> [University of Guelph Cornerstone with Improve Life tagline]
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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[cisco-voip] Webex Control Hub Question (SSO and External Administrators)

2019-03-18 Thread Lelio Fulgenzi 

OK - Here's a chicken and egg question.

Unlike with Webex legacy admin console, when you enable SSO on Control Hub, 
everyone uses it, including administrators accessing Control Hub itself.

If SSO breaks, what happens? The only thing I see is asking Cisco to disable it 
and you then login using a previously defined administrator account that was 
activated before SSO was configured and hope you remember the old password.

The only other option I can see is using an external administrator account, 
which can only be a paid account. This means, collaborating with other 
organizations to reciprocally provide each other an account, or going out and 
buying a one-off teams account for $25/mo.

What are others doing out there?

Lelio


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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